HP Pavilion dv6 notebook - no sound

I have no sound on my notebook -- have checked voume levels,mute buttons, etc. but still nothing. Any ideas of what to check next?

Hi,
Can you post back with the following.
1. The full Model No. and Product No. of yourdv6 series notebook - see Here for a further explanation.
2. The full version of the operating system you are using ( ie Windows 7 64bit ).
Regards,
DP-K
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HP Pavilion dv6 Notebook PC sound problem

hello
I'm having a problem with my laptop that I'd bought two years ago. My laptop audio wouldn't work without USB headphone.
The model is HP Pavilion dv6 Notebook PC
The product number is XG756UA#ABA
Thank you

Hello AustinJeon,
I see that you are having problems with the sound on your HP computer. I have a couple of suggestions that may help with this issue.
Here is a link to some troubleshooting steps for common sound issue. Follow the steps in the link and let me know what happens.
How long have you been having this problem?
If you use the headphone port does it work or is it just USB?
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HP Pavilion DV6 Notebook -VX070AV, Windows 7 64-bit- no sound

HP Pavilion DV6 Notebook -VX070AV, Windows 7 64-bit.
IDT High Definition Audio CODEC Enabled stwrt64.sys 6.10.6289.0
Intel (R) Display Audio Enabled IntcDAud.sys 6.12.0.3047
Speakers show sound coming from internal speakers.
Speakers and Headphones Properties show- No Tone Control installed–how do I get it?
I have updated, deleted, and reinstalled drivers, from HP support help, no luck.
Please Help!
Thanks
CJ

Hi,
Please use the following instructions to check and fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
Good luck.
BH
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Sound Playback Issue with IDT High Definition Audio Codec HP Pavilion dv6 Notebook PC

Since i bought this laptop, every time i use skype or the Windows Sound Recorder, i hear static that drastically increases in volume. Uninstalling the IDT High Definition Audio Codec prompts my computer to automatically install the driver again, this usually fixes the problem, but after restarting my laptop, the problem returns.
Does anyone know a permanent fix to this issue?
Product name: HP Pavilion dv6 Notebook PC
Product number: B3K22PA#ABG

Hi,
Please try:
(a) Uninstall IDT sound from Device Manager,
(b) Reboot the machine
(c) Download the following package and install again:
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55094.exe
(d) Reboot the machine.
Regards.
BH
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HP pavilion dv6 notebook PC - no sound

Hi
I have a HP pavilion dv6 notebook PC and my problem is that my sound doesn't work.

Hi JamSharif,
I understand you are having issues with the sound on your HP Pavilion g6 Notebook. Here is a link to troubleshoot sound issues.
Hope this helps.
Thanks.
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HP Pavilion dv6 Notebook PC unable to boot recovery disk

HP Pavilion dv6 Notebook PC unable to boot recovery disk. First when I power on my notebook it goes straight to the launch recovery or launch Windows normally screen. When I choose start windows normally, it goes to the window screen and freeze. When I try to launch the start-up with windows 7 start-up disk, the computer will not load the files. When I tried to complete a hard drive test, it failed with a failure ID 9UXNXA-55E65V-XD003G-60XR03.
I'm looking for a solution, can someone help?

Hi:
It sounds like you need to purchase a new hard drive for your notebook, and reinstall the operating system with your recovery disks.
When a HDD fails a diagnostic test, it normally means it is done for.
Paul

Pavilion dv6 - loud beeping sound when starting +sound problem

i just bought an hp pavilion dv6 notebook LR732PA and every time i turn it on there's a loud beeping sound, and i'm not sure if this is normal but it asks me where to boot from (pc hard drive) and which oS (windows 7 64-bit). does anyone know how to stop the beeping?
Also sometimes the sound stops working altogether and an icon appears on the screen with a circle moving around it, and when i try to put the volume up the bar slides back down. it usually can be fixed by closing some programs and processes, it happens sometimes when ive just got 2 programs running and i close one and its ok, or if its not i have to restart. is this something to do with RAM or some kind of sound setting?
Thanks =)

There could possibly be a RAM issue here are a couple of troubleshooting links that might resolve your issue or give you an idea what the beeping is referring to.
http://h10010.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01732674&product=1132551#N16...
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=tis13707
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HP Pavilion dv6 Notebook PC, no audio

Hi,
After a couple of weeks having a crackling noise on my soundsystem, there's now no sound at all. Also the video quality at Windows Media Player as well at internet videos is very badly. My HP Pavilion dv6 Notebook PC is now three years old, and after worked with it on regular basis, I hope there isn't a hardware problem. What could I do?
Info:
Product Name: HP Pavilion dv6-3170sb Notebook PC
Product Number: CNFO36F7PM
Operating System: Windows 7 Home Premium (64 - bit), Dutch version
Kindly greetings,
Yannick
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View Solution.

Hello Yannick,
Take a look at this document, which provides troubleshooting steps to restore your software and drivers by using Recovery Manager.
Please let me know if this helps resolve your issue.
Good luck!
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HP Pavilion dv6 Notebook PC audio glitch

HP Pavilion dv6 Notebook PC, Product number: QJ920AV#ABA, Windows 7 Home Premium 64-bit Service Pack 1
Is it even possible to simaltaneously use the audio and micrphone jacks? I have Turtle Beach headphones which have both inputs so that you have hear and transmit voice while listening to any in-game sounds. However, everytime I try, the audio gltiches and I can no longer hear anything or even play sound files in Windows Media player and I am forced to restart.
This only happens if I try to simaltaneously use those two ports. I would very much like to use them both so that when I am playing games I can avoid the irritating error (which displays no error image and is not detected by diagnostic reports) and so that I can hear both in-game music and hear other peoples' voices. This error has always been here.

Hello fleming1442,
Take a look at this document and let me know if the troubleshooting steps help to resolve your issues.
Good luck!
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HP Pavilion dv6 notebook pc, 5co1361xf

My sound only works with an audio jack, such as external headset or external speakers, plugged in. I can't seem to get the audio to work just through the speakers built in to the laptop. Please help me fix this.

Hi MIKE-R99,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv6 Notebook and you needing a new battery. You can try purchasing a replacement battery if the computer isn't in warranty. If it is, you should be able to get a replacement over HP phone support. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns, and if this helped you.
Thanks.
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Troubles launching my HP TrueVision HD webcam for Pavilion dv6 notebook. Help me please

I am having trouble launching my hp webcam for pavilion dv6 notebook. When I was able to launch the webcam yesterday I was unable to have the camera turn on, message stated webcam not connected. I tried to remove and replace the program but after that I am not able to launch the webcam. Can someone help?

dv7/win7 same issue. intregrated webcam, HP TrueVision HD, worked last night when i was trying to figure out why my intregrated IDT High Def Audio microphone was not working. Worked on the mic issue for a couple hours last night now i get up this morning and my cam wont work. Sweet! I tried all the recommened suggestions with the mic last night and the integrated mic even showed up in the "sound" "recording" area in the control panel.

How do i clean the air vents on my hp pavilion dv6 notebook pc?

Latelly, the fan on my HP Pavilion dv6 Notebook PC has been noiser than usual and it appears that my notebook becomes quite warm to the touch. The HP Support Assistant running on my notebook PC recommended that I can reduce the heat and fan noise by cleaning the air vents. How do I do this? Can I do this myself or do I have to have a professional do it?

Hi Rosie,
You can clean the vents on your notebook.
Buy a can of compressed air. Essentially, you need to gently blow out the vents with the compressed air to clear out the dirt and dust. You need a can with a small straw like attachment for the nozzle so you can point it directly toward the vents.
Do take a look at this document first so you know which way to point the air and how to avoid damaging the fan inside the notebook.
Reducing Heat and Fan Noise by Cleaning Air Vents
Extra information:
Fan Runs Constantly, the PC Notebook Operates Slower than Expected and Generates Heat
Good Luck!
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Dragon-Fur

HP Pavilion dv6 Notebook PC: restore system and drivers

Hi. Some days ago I faced a bad experience with my laptop HP Pavilion dv6 Notebook PC. System crashed. At anytime I tried to switch it on, a message error appeared and system was blocked. Message was: FILE:\BOOT\BCD Status 0xc000000f, asking for running the Windows 7 System disk. But System disk didn't run at all. I checked situation and found the hard disk with 6 partitions instead of 2. I found a partition named BOOT (X that was a replica of C:. When I tried to restore the system by the recovery disk, something got control of the recovery disk, so that C: could not be formatted; neither X: was. Also, I tried to cancel files in X: but disk was protected and didn't allow any changes. So I could only get my hard disk uninstalled and all the partitions were cleaned off. I got my hard disk perfectly cleaned, but my recovery disk could not be installed properly. Therefore, system was not restored yet. My question is: what should I do to get my laptop with restored system? any ideas?
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View Solution.

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number. Please enter the model/product information into HP's Online Consumer Support page and/or post it here for our review.
Depending on the age on your computer, it may have come from the factory with 5 or more partitons. This is common on newer computers that utilize UEFI and GPT partitions. The "Windows 7 System disk", the computer wass asking for is either a Windows 7 installation disc or a Windows 7 Repair Disc. Neither of these discs come with your HP computer and must be downloaded and/or created in Windows.
Start by using your HP Recovery Disc set (should be 3 or more DVDs). Insert disc #1 and reboot your computer to start the process. Insert the remaining discs as requested, until the recovery is finished.
If this doesn't work and you can read the 25-digit Microsoft Windows 7 product key on th Microsoft COA affixed to your computer, please see "How to Install Windows 7 Without the Disc" to download Windows 7 SP1, create the Windows installation DVD, and install Windows 7. If you prefer to install Windows 7 from a USB Flash Drive, please download the Windows 7 USB/DVD download tool to create a Windows 7 SP1 USB Flash Drive. After installing Windows using this method , you will no longer have any HP customizations or software. You will also need to identify and download drivers for hardware devices that Windows 7 didn't already supply drivers for.
If you have any further questions, please don't hesitate to ask.
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HP Pavilion dv6 Notebook PC

Hi...
just a quick question please,
my HP Pavilion dv6 Notebook PC came with a 8GB RAM so can i increase the RAM size to be 16GB?
if yes will it have a great effect on my laptop performance or i wouldn't feel the deference?
my laptop details are as follow:
Product name: HP Pavilion dv6 Notebook PC
Windows 7 Home Premium 64-bit Service Pack 1
Product number: B6K67EA#ABV
thank you for your assistance in advance

Hi:
Yes, you can upgrade your PC to 16 GB of memory.
2 x 8 GB of PC3-12800 notebook memory.
Whether or not you will "feel" a better performance increase depends on what you do with the PC, how many applications you have open at the same time, etc.
If it were me, I would max out the memory while it is still relatively inexpensive.

HP pavilion DV6 Notebook - Windows 8 DvD 6 issue

Hi, I have a HP pavilion dv6 notebook PC.
System ID - 1657
Product Id - LQ395PA#AB5
I upgraded to Win 8 and since then my DVD drive has stopped working. In Device manager I get the below error
" Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).
I tried to uninstall and refresh the drive but get the same error and also tried to update the driver as well but it has also not worked. Please help on how to solve this issue. Thanks.
This question was solved.
View Solution.

Hi,
Try following the procedure under the sub-heading 'Let me fix it myself' on the link below to remove the Upper and Lower filters and see if this helps the issue. Although Windows 8 is not mentioned, the registry keys should be the same.
http://support.microsoft.com/kb/982116
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion dv6 notebook - no sound

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