HP Pavilion DV6 Restore/Data Recovery

I'm taking a look at a friend's laptop that was acting up. It refused to connect to the internet and when/ if it ever did the screen would go completely white locking you out of even task mngr. I installed AVG Free and detected a couple trojans. The problem seems resolved. It was working fine with several restarts until Windows detected updates.
After installing the updates and restarting Windows seems unable to display anything past the login background. Booting the windows diagnostic or system recovery leads to the same login background. Neither user account is displayed and there's nothing to do besides a hard shutdown.
I was able to open the HP Advanced System Diagnostics and ran a Start-up Test. It returned a DST failure with a failure ID of 94get9-5086ab-xd0021-60t803. The HDD is a 320Gb WDC WD3200BEKT-60V5T1.
I would love to simply perform a system restore but I have two problems. First, I need a way to back up the important user files. Second, I need a functioning method for performing a restore.
I'm able to boot into Linux from a USB but I can't get the HDD to mount. I don't know if the drive is encrypted or not. If anyone has advice for me on this I'd be grateful cause I'm not sure how to go about it. I don't have any hardware to connect the HDD to another system so I'll need to get the current OS working or find a way to boot to another that can access the drive.
As for the system recovery, since the default method isn't loading, is there something I can download from HP that will boot from a CD or USB? Or, is there another way to perform a restore outside of starting up Windows?
This question was solved.
View Solution.

Hi:
A DV6 would most likely have a W7 Home Premium OS installed.
See if rubbing the product key with a jelly bean works. It does from time to time if the key isn't too obliterated.
If you have a W7 home premium disk already (that you just used for a fresh install), just use the product key from the notebook to activate.
Otherwise, do this...
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Or use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link and instructions below. You need a 4 GB flash drive to use the USB method of compilation.
http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
If the jelly bean trick doesn't work, you will be forced to purchase a set of recovery DVD's because they don't need a product key to work.
Paul

Similar Messages

  • Hp pavilion dv6 3034nr system recovery

    I have a 3 year old HP Pavilion DV6 3034nr Entertainment Notebook having Win 7 home premium installed that I wish to restore to factory settings.I made another partion and changed the drive letters of existing partions. I have either lost or never made system recovery discs. Now how can i do that....

    Hi there:
    Follow this useful document:
    http://support.hp.com/us-en/document/c01867418
    If the recovery partition in the laptop HDD has been corrupted or removed, then you may not be able to recover to factory using that. But you can by ordering recovery USB from HP directly & using that.
    Regards
    Visruth
    ++Please click KUDOS / White thumb to say thanks
    ++Please click ACCEPT AS SOLUTION to help others, find this solution faster
    **I'm a Volunteer, I do not work for HP**

  • I have hp pavilion dv6-6080se my recovery removed help

    my notebook recovery (pavilion dv6-6080se) removed 

    Hi,
    To get the Recovery Partition back, you would need to perform a 'Factory Reset' using your Recovery DVDs/media - remember to back-up any of your personal files first.
    If you don't have these discs, you can order a replacement set using the link below.
    Order HP Recovery Discs.
    If you have any problem with this link, order them directly from HP.
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HP Pavilion DV6-2025sl Bios Recovery

    Hello Everyone,
    Sorry For My Bad English.
    i have a notebook hp pavilion dv6-2025sl wiwh a problem.
    the PC startup but the screen is black and the led of keyboard light 2 time ( i read on hp site this is a problem with a bios).
    I try with same method to recovery bios with pen drive but without solution.
    someone can help me Please!!!

    Try reviewing this post to see if any of the information in it helps you as this case sounds very similar. The thread also has a link to a YouTube video that worked for someone.
    http://goo.gl/bVrAD
    Also, did you try the two methods in this document exactly as they are outlined? As long as there is no underlying hardware issue, it should work.
    http://goo.gl/WQb43
    You mentioned you tried the pen drive method and it did not work. What exactly did not work about it? Any error messages? What were the exact steps taken?
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • HP pavilion DV6 - Factory OS recovery fail

    Dear/All
    I've little pit serious issue and I wish o receive the answer here.
    my Laptop is DV6-2105ee  and I formatted the HD fully (I mean recovery partition also deleted) and becomes one partition only with 500GB capacity
    Luckly, I have a set of 3 recovery dvds but once I finished the setup of the 3 dvds an error mesage has appeared as follow;;;;;    
    Recovery Manager could not restore your computer using the factory image.
    Pleae contact H support. Error code: 0xe0ef000d
    and when I going to restart the device the following msg. coming:
    No bootable device -- insert boot disk and press any key
    FYI :  I Bios setting on Default 
    PLZ  
    Regards.....

    Refrain from the no added value comment. It is not appreciated. This is a volunteer forum.
    Answer the questions from the previous post before you ask questions beyond the original one. If you don't answer then  I will move on to a thread where someone whom needs help will cooperate in trubleshooting an issue.
    If you have anything plugged into a usb port remove it. Do not touch any keys while performing a system recovery.
    Why did you ask the questions about the partition types? Did you modify or change the partition types? If you modified the recovery partition to dynamic then a recovery will not work.
    Did you make a recovery disk set or a usb recovery media flash disk?
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • HP Pavilion DV6 Model: 3307sz Recovery Disk Missing

    Hi
    My notebook recovery disks are missing. How can i download the recovery disk?
    Awaiting For Solution
    Praveen

    Uh....
    Sorry but your model doesn't have reocvery disk to order yet.
    What you could do is to use a backup software or the preinstalled microsoft backup tool to do a partition like C drive backup.
    When your system fails, you could restore it without starting over with factory defult and all that stuff.
    Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
    **Click the White thumb if you like the answer.**
    **Please mark Accept As Solution if it solves your problem and only solves your problem, if you have any more questions please ask, this also helps others to solve related issues.**
    Feel yourself like home here, we are all happy to help, if you have an question reply or start a topic or pm me or an expert.

  • HP Pavilion dv6-6100 se recovery kit

    Please I bought my Laptop from Dubai, and its warranty has expired, I can't order a recovery kit niether from US nor Middle East, The option of the recovery kit or recovery disc is not available in the middle east site, and the product itself is not recognized in the US site, please help me ordering a recovery kit for my laptop.

    As the computer was purchased in Dubai, you will have to contact HP in that country / region to purchase HP Recovery Media. HP Recovery Media will not be available in the US and can't be sent to the US by HP. Please contact official HP Customer Support in the country / region was purchased in, via the HP Worldwide Support Portal, to see if HP Recovery Media is available. You will need to supply a local address of a friend or relative and have them ship you the recovery media. Software may not be covered by the warranty and there may be a charge for the HP Recovery Media.
    Alternatively, if you can still read the 25-digit Windows product key on the Microsoft COA affixed to the bottom the computer, you can install Windows 7 using this key. Please see "How to Install Windows 7 Without the Disc" for instructions on how to download Windows 7, create the installation media, and install Windows 7 using the 25-digit product key from the Microsoft COA on your computer. Using this method will not install any HP customizations or value-added software and you will have to manually install all needed drivers.
    Links to Windows 7 SP1 downloads can be found HERE and HERE.
    Direct link to Windows 7 USB/DVD Download tool.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • Hp Pavilion Dv6 7029wm my recovery is no longer a program its just a folder

    I was going to use my recovery but it is no longer usable its just a folder called recovery inside the D drive 
    please help...

    The contents of the partition are not normally visible. Are you sure it is empty-have you tried starting a Recovery?
    Windows 8 Recovery:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03489643&tmp_task=solveCategory&cc=us&dlc=en&lc...
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • HP pavilion dv6 restoratio​n incomplete after recovery

    I recently try to facotry reset my Hp pavilion dv6 using the recovery usb I make with the HP program when I brought this laptop, but it said "restoration incomplete". 
    I have ran the hard drive check and mem test at the BIOS and there isnt any problem. I also did a full format on the hard drive and it works. So I dont think there are any bad sector on hard drive. 
    I did factory reset, miniimze windows install...all the option I can had on the recovery problem but It doesnt work.
    Once It finish the installation and laptop is restart, it automatically boot into the HP recovery program and said "restoration incomplete".
    I am wondering how can I find my license product key so I can install a windows 7 or any other solution?
    Thank you

    Sorry no solution for you but I to have a DV6 that no longer allows the DVD drive, bluetooth, web cam, wi-di and probably a load of other things to work to work.  I've never been able to make back ups of my settings so like you want to start again. Please HP answer this question as I'd love to try Windows 7 also.  P.s. never had so much trouble with a laptop!!!!  Runs hot, can't system restore, can't use the simple things I'm used to on any other laptop!!

  • Hard Drive Failure on HP DV 6000 Pavilion laptop Windows-XP​sp3 OS - Need Data Recovery Help

    Hard Drive Failure on HP DV 6000 Pavilion laptop - Need Data Recovery Help
    HP Pavilion DV 6108 NR, RG365UA, purchased in late 2006 at Best Buy, with Windows XP, upgraded to Service Pack 3. It has a Fujitsu hard disk, 60 gigabyte, partitioned into C: and a Recovery D:.
    Windows tries to boot up, but goes to blue screen with the message: "Unmountable Boot Volume" for one second, then just keeps recycling until I force a shutdown.
    BIOS Phoenix, hard drive test result: " #1-08 Fail "
    I ran a disk analysis/recovery program on the Cdrive and it seemed to show the directory structure intact, and it was able to recover some files. I was using the free one from Seagate (which only recovers small files). The second pass didn't run so well, and during the third run the program said I should not proceed further, and I should contact a professional disk recovery company.
    However, the D drive seems to be intact, so, I wonder if the disk is corrupted or just some aspect of the logical C drive is bad.
    How can I get the D: to run the recovery software on it? The recovery disks, made by Best Buy, only proceed to the R / F / Q option screen, and when I press R, I get a blue screen every time.
    Tapping the F10 key during startup gets me nowhere. Ditto the F11 key.
    I dont care about the hard disk; it is the data (files, docs, images, etc)  that I want.
    I contacted HP to order recovery disks but they are no longer available for my computer.
    Any suggestions would be greatly appreciated!
    Jon
    This question was solved.
    View Solution.

    Update...
    I found a website that offers the following:
    http://www.computersurgeons.com/p-13442-recovery-k​it-435422-001-for-hp-model-number-dv6108nr.aspx
    Recovery Kit 435422-001 For HP Model Number dv6108nr
    Price: $27.00
    Recovery Kit Set (An Entire Image of the Computer hard drive when the computer was new)
    But I wonder how useful it would be. Early XP , no doubt. And if my hard disk problem is a mechanical fault, would any recovery disk even work? The disks made by Best Buy when I bought mine new in 2006 don't do anything more than go to the R /F/ Q screen and then goes to a blue screen when I press R (to recover the OS and apps and data files). And, as I wrote, it is the data that I want, not the disk drive.

  • HP Pavilion dv6-6b47dx gets "Restoration Incomplete" from Recovery Manager.

    I got my son's older HP Laptop, and decided to restore it before using it for myself.  Previously it was working OK.  An HP Pavilion dv6-6b47dx gets "Restoration Incomplete" from the Recovery Manager.  I have tried running the recovery manager from both the HD partion and the DVD media I created.  The HD and Memory pass.  The wireless f12 key is off, and can not be turned back on from the keyboard.  Some previous post have suggested the wireless being off could be a problem.   Any suggestions would be greatly appreciated, Thanks!

    Hi
    No that Recovery media won't work in your laptop.
    ISO file can be used to clean install. You'll have to get all the 25 character alphanumeric product activation key printed on the COA label on the back of your laptop to be clearly & legibly readable for activation of ISO after install.
    Tutorial: http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html
    For additional drivers you can get them here:
    https://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&os=4063&product=5197401&soft...
    AMD chipset driver :
    http://support.amd.com/en-us/download/chipset?os=Windows%207%20-%2064
    Download, save them to a USB and install them from there during/after Win 7 installation.
    You have to first install chipset, restart system - then audio driver-restart, graphic driver- restart, ethernet controller(LAN), network controller(WLAN & Bluetooth), card reader, touchpad , Protect smart hard drive protection driver, quick launch software in order.
    I could see that your model came with Windows 7 Home Premium (64-bit) pre installed.
    Here is the ISO file:
    http://msft.digitalrivercontent.net/win/X17-58997.iso
    Windows 7 Home Premium x64 English
    Size: 3,243,070KB, MD5 hash: a319b5826162829c436306bebea7f0ff
    Source: http://www.w7forums.com/threads/official-windows-7-sp1-iso-image-downloads.12325/page-2#post-124821
    Download , save it to another PC, then make a bootable DVD/USB by mounting this ISO on to it by using software like Imgburn (choose lowest speed while burning to DVD).
    Imgburn : http://www.imgburn.com/
    This will be your Windows 7 installation disc.
    Regards
    Visruth
    ++Please click KUDOS / White thumb to say thanks
    ++Please click ACCEPT AS SOLUTION to help others, find this solution faster
    **I'm a Volunteer, I do not work for HP**

  • HP Pavilion dv6-6c29wm will not restore from disc that was made with HP recovery Manager

    My HP Pavilion dv6-6c29wm will not restore from disc that was made with HP recovery Manager
    Running Windows 7 64-bit on 650gb drive.
    Error: "The system media does not support this computer. You are not able to restore this system with the media."
    I'm about to order the recovery discs from HP and with any luck be able to bring this laptop back to factory conditionn with all the correct partitions and sizes after I format the hard drive.
    This question was solved.
    View Solution.

    Yes our recovery disks will return your unit to the factory state. All the software that came with the unit will be reinstalled. Whatever you added you will have to reinstall.
    I work for HP.
    Please click the White Kudos star on the left to say thanks.
    Please mark Accept As Solution if this resolves your issue.

  • HP Pavilion DV6-3340et bios failed, bios recovery or restore

    HP Pavilion DV6-3340et bios failed. My screen is always black. Computer doesnt start. How can I recover my bios from usb?
    Do you have bios rom files for usb?
    Can you tell me, How to recover bios, which method and files? xxx.fd, xxx.bin, xxx.rom, xxx.sig etc.
    Please help me. Now from thanks.

    HP document on restoring the BIOS:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02693833&tmp_task=solveCategory&cc=us&dlc=en&lc...=
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • HP Pavilion dv6-6181TX. System Recovery is not working From HP Recovery Manager.

    HP Pavilion dv6-6181TX
    Product No. A3U49PA
    Genuine Windows 7 Home Premium 64
    (but i upgraded it to windows 7 ultimate)
    System Recovery is not working From HP Recovery Manager. so i cant restore my laptop to its original factory condition. (Genuine Windows 7 Home Premium).
    so when i restart my computer and press Esc and then choose F11 i get this message :
    "Windows failed to start. A recent hardware or software change might be the
    cause. To fix the problem:
    1. Insert your Windows installation disc and restart your computer.
    2. Choose your language settings, and then click "Next."
    3. Click "Repair your computer."
    If you do not have this disc, contact your system administrator or computer
    manufacturer for assistance.
    File: \Boot\BCD
    Status: 0xc0000225
    Info: An error occured while attempting to read the boot configuration data."
    i saw this from the forum
    http://h30434.www3.hp.com/t5/Notebook-Recovery/Hp-recovery-manager-problems/m-p/2395473/highlight/tr...
    Had the C partition been split/shrunk to form a new partition previously?
    Does disk management show the HDD as basic or dynamic? (Start>Right-click Computer>Manage>disk management on the left).
    If it has been switched to dynamic (Windows does this automatically when more than 4 partitions are present on the disk), then the F11 recovery partition won't function until it is restored to basic, but I would like to confirm that is the scenario before providing those steps.
    The Disk management shows that my HDD as Dynamic, what should i do then if this is the case and the possible solution to my problem?
    please help me & Thank you for your time,
    This question was solved.
    View Solution.

    If you have more than 4 partitions you will need to delete the extra partition/partitions, then convert the hdd back to Basic.
    Older versions of Partiton Wizard Free work: 
    http://www.sevenforums.com/tutorials/26829-convert-dynamic-disk-basic-disk.html
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Problem With Pavilion DV6 3052nr Recovery Manager!!!!!!!!

    1. HP Pavilion DV6 3052nr
    2.Windows Seven HomePre OA x64
    3. On Recovery Manager : I Deleted all of my parttions on my hard disk. then when I used recovery disks to restore it to its factory set , after extracting the image files on disks to the hard drive , system restarted and boot to the Recovery manager with " Restore Incomplete " error. Just help me,pleaseeeeeeee

    Hi:
    You may have to purchase a set of HP recovery disks or if you can read all 25 characters of the W7 product key on the bottom of your notebook (DON'T POST IT), you can do this...
    If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
    Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
    Or use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link and instructions below. You need a 4 GB flash drive to use the USB method of compilation.
    http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
    Use the 25 character product key on the PC to activate the installation.
    The key will activate either a 32 or 64 bit installation.
    Then go to the PC's support and driver page to install the drivers you need.
    Link to the W7 ISO file downloads is below.
    http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
    Paul

Maybe you are looking for

  • Dialog instance installation on AIX

    Hi, I am palnning to install Dialog instance of ECC5.0 with oracle database on AIX5.3 OS. I am having some queries. 1: what file system is requied for dialog instance on AIX ( both for oracle and application) 2: whether /sapmnt and /usr/sap/trans I h

  • Not able to configureODC with database ODC closes automatically

    Hi, i have installed ODC but when i am configuring it with sql database ODC closes automatically. I have reinstalled it several times but issue persist.

  • Map Legend

    Hi All! Is it possible to get the map legend in a separated image using the MapViewer API? I have done it using the MapViewer tag library, with the <mv:makelegend> ... Is it possible not use the tag library, but the API? Thank you! Carlos

  • Error in configure ODBC for 10g

    I am getting an error message when I try and test my ODBC connection. I am using the Oracle 10g client and I am trying to setup the new ODBC using the ODBC configuration found under the Admin tools. I am running Windows xp and I am trying to connect

  • Error on changing DB connection in ADF

    HI , my jdev version is 11.1.1.5.0 I changed my DB connection from JDBC URL to JDBC Datasource using AM>Configuration>Connection Type. I am getting the following error on running the app now: <LifecycleImpl> <_handleException> ADF_FACES-60098:Faces l