HP pavilion dv6 touchpad stopped working (read this if you have dropped your computer)!

Hello, this is not a question it is advice for people having touchpad issues with their dv6 (I've noticed a quite a few posts). My touchpad suddenly completely stopped working one day (didn't respond to anything that I did).
Most of the forums I've been to (actually, all of them... and they were many) ask you to try reinstalling the driver. However, if you did not recently uprage your OS or make any such major changes this is not likely to be the issue.
Try going to device manager. If your touchpad is not showing up under the mouse and pointer devices section (it should say Synaptics something or other) then it means that either something is broken OR your touchpad came unseeded.
For me, it was the second option (I drop my laptop... occasionally). The cable for the touchpad is held in place by a little plastic lever-like clamp. It can easily become loose, so try this out before taking your computer into a repair shop (and loosing it for weeks, not to mention the price if you're not under warranty!)
Three easy steps:
1) take the removable bottom cover off (that little plastic bit in the center where your hard drive is). For my model (6145dx), it just snaps off (with a flathead screw driver or other tool for leverage). You might have to unsrew a few things, but it should be easy.
2) Take out the hard drive (held in place by 4 screws in most cases). You do not need to disconnect the cables leading to the hard drive! Just pull it out and lay it off to the side.
3) Toward the very front of your computer (right under where your hard drive was, and where the touchpad is on the top cover) you will see the ribbon cables coming from your keyboard, touchpad, etc. Give them a little wiggle (just pull the plastic tabs that stick up. If one of them moves, then you need to re-clamp it! Push the cable all the way in and push down the lever.
Super easy! Should solve all your problems!

So my touchpad wasn't working and I have an HP dv6-6135dx. It started being messed up shortly after I took my PC apart to upgrade the screen. Sometimes it worked perfectly, sometimes it was completely unresponsive, sometimes the ring around the touchpad was lit, other times it wasn't etc.... It got worse and worse to the point where the touch pad almost never worked.
I followed this guide, and it didn't fix the problem; however, this got me thinking, and I pulled the keyboard out and reseated the touchpad cable where it connects right under there. BAM works perfectly. THANK YOU so much for this post, for some reason I didn't think to reseat the cable... I must have not plugged it back in completely when I took my laptop apart. You can find the service manual for the dv6t here Its in the first post

Similar Messages

HP Pavilion dv6 audio stops working upon inserting headphone

I have a HP Pavilion dv6 Notebook PC with Windows 7 64-bit Service Pack 1 installed. Almost every time that I insert a headphone into either of the two headphone jacks the audio stops functioning and this issue continues even after I remove the headphone from the headphone jack. As a result when I want to play an audio on my laptop I get an error that there is a problem with the driver/sound device. I have the latest IDT High Definition Audio Codec driver installed, i.e. sp59542 ver. 6.10.6381.0. Occasionaly, disabling and enabling, or uninstalling and reinstalling the audio driver would resolve the issue but the problem would happen again upon connecting a headphone to my laptop. I have used two different headphones (differen brands) and the problem continues. From the searches I have done this seems to be a hardware issue and something related to the on/off switch in the headphone jack so I was wondering if HP is aware of this and whether any recall has been made. It looks like there are different symptoms associated with this hardware issue. Any help with fixing this problem would be greatly appreciated.

Hi HP-User22,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv6 and audio stops working when inserting headphone. Here is a link to update the BIOS.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Have you tried to run a hardware test? Here is a link to do a hardware test. This will test all hardware functions.
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Pavilion dv6 headphones stop working when certain programs launched

My pavilion dv6 (product number: A5F76AV; OS: Windows 7 Ultimate 64-bit) is brand new, just arrived yesterday. On startup, the headphones work fine when watching videos online and for any other system audio, but when I launch a game (through steam) I no longer get audio through the headphones (system reverts back to playing audio through the onboard speakers). Once this happens, no audio comes through the headphones regardless of the source, although the volume coming from the onboard speakers changes somewhat when the headphones are plugged in and unplugged.
I've tried manually downloading and installing the audio driver for my computer by going through the HP support website, but doing so did not help. I would be extremely grateful for any help that can be offered.
Thank you.

bump...

CMSS can cause for weird results. Please read this if you have surround issues

I'm a musician who frequently uses the Audio creation mode because this is the environment most optimal for creating music. For some time now, I've facing a certain problem where today, I finally found the solution about.
my problem
The problem I was having, is that some applications (they're optimised for stereo) played sound on my center speaker differently than those who use the windows 7 drivers. What happened in a nutshell, is that when I play sound in flash, the center speaker volume is about 3 times as loud as all the other speakers. Although this gives a nice and clear sound for presentations, this can be a pain when you want to listen to music.
my setup
For me, this is a bit awkward, because I have a big room where my speakers are positioned for my TV. My computer is next to my tv, but my center speaker is not in front of my pc monitor, but rather in front of my tv. Due to this, the right ear gets way more sound than my left one. Strangely enough, it weren't all the applications that had trouble with this. My music player plays everything equally throughout my speakers.
the mixer
The creative mixer (startup console) has several ways of tweaking this. Like assigning what channels to play if sound gets played through L/R, and their individual volume bars. You can guess it maybe. Changing these settings affected both applications differently. I could use the sliders to fix one, and then mess up the other. So when I went through all my settings I couldn't find what causes this.
CMSS is the fault here
I went reading this forum, and came to this post: http://forums.creative.com/t5/Sound-Blaster/How-to-enable-sound-for-my-center-rear-and-side-speakers-using/td-p/52 What gives, this option is not available when you are in Audiocreation mode. So it shouldn't affect my sound right? WRONG!
the problem
Even though you can't tweak the settings during audio creation mode, the settings are still in affect. So you have to switch to entertainment mode to access the CMSS-3D. I went there, and I had stereo enhancing surround enabled. When I changed that, it solved my problem. Since during audio creation, I mainly use stereo applications, I do not need surround enhancement.
my setup now
I turned it off, and as suspected, windows only parses sound to the left and right, not the other channels, even in audio creation mode. In the mixer, I have enabled output to all 7 channels I have for L/R output, and now the sound gets balanced to all my speakers. True, I get stereo sound over all the speakers, but when I want to use surround, I switch to the entertainment mode anyway.
Could a mod sticky this? I think its worth to have this stickied.

So my touchpad wasn't working and I have an HP dv6-6135dx. It started being messed up shortly after I took my PC apart to upgrade the screen. Sometimes it worked perfectly, sometimes it was completely unresponsive, sometimes the ring around the touchpad was lit, other times it wasn't etc.... It got worse and worse to the point where the touch pad almost never worked.
I followed this guide, and it didn't fix the problem; however, this got me thinking, and I pulled the keyboard out and reseated the touchpad cable where it connects right under there. BAM works perfectly. THANK YOU so much for this post, for some reason I didn't think to reseat the cable... I must have not plugged it back in completely when I took my laptop apart. You can find the service manual for the dv6t here Its in the first post

READ This if you have a Yahoo email access issues on iPhone

It's just (10:53) been confirmed to me over the phone with 02 iPhone support that there is an email server down at Yahoo which is affecting iPhone email access for accounts set up on your iPhone with the Add Account - Yahoo Mail wizard.
There is NO estimation for a fix time, but support advised you to access your email via the safari browser (if you are mobile) and web access during this down time. Just go to http://new.m.yahoo.com
I hope this helps
Follow me on twitter and I'll post updates as I get them:
twitter.com/darrenaclarke

Thanks very much indeed for this, daccad. Would you mind if I pasted what you've written in the appropriate thread on the O2 forum?

If Your Screen Sharing Stops Working, Read This

SCENARIO: I have a network of Macs. On my main machine (a Mac Pro), I have set up bookmarks in Safari that link to the Screen Sharing URLs for other Macs on my network (Mac minis, MacBook Air). For example:
vnc://192.168.1.51
vnc://192.168.1.52
So I can kick off a Screen Sharing session with one of those Macs simply by clicking the appropriate bookmark in Safari.
PROBLEM: Sometimes when I do this, one of two things happens... either the Screen Sharing program launches in the dock but the window for the other Mac does not appear at all, or the Screen Sharing program launches and a small black window (with nothing visible inside) appears. Killing and restarting Screen Sharing does not help, and restarting the remote Mac does not help.
SOLUTION: One way to solve this problem is to restart the Mac where you are attempting to use Screen Sharing. But this is overkill; it works because it incorporates the second, easier solution to the problem:
1. Launch the Activity Monitor program.
2. In the Process Name list, look for "NetAuthAgent". It may show as "Not Responding".
3. Select NetAuthAgent, and then click Quit Process (the red stop sign button at the top of the Activity Monitor window). Then, click Force Quit.
Your Screen Sharing should now work.
It appears that as part of connecting to the remote Mac, your Mac must authenticate itself... and NetAuthAgent is part of this process. If this program freezes, hangs, or locks for any reason, the authentication will not work, and you cannot use Screen Sharing. Killing NetAuthAgent is harmless, as far as I can tell, and it will automatically relaunch the next time it is needed.
For anyone else having problems with Screen Sharing not working correctly, I hope this information helps.

having related problem with NetAuthAgent
"loginwindow" process in activity monitor is Not Responding constantly (through warm and cold reboots)
this causes a number of problems, slow network performance, hangs, no ability to restart/shutdown
killing "NetAuthAgent" is the only way to make "loginwindow" process responsive again
and restores lost functionalities
having this problem across three networked machines (macpro, macbook pro, mac mini) all running 10.5.2
have reapplied the 10.5.2 combo upgrade but no fix. only witnessed this problem since 10.5.2

HP Pavilion dv6 speakers stopped working but headset jack working fine

OS Installed : windows 7 64 bit

I would first start with performing a hard reset. This will remove all electricity from the laptop unlike a reset or shut down. Here is a link that will walk you through the steps: http://goo.gl/25kKj
If this does not work post back with your exact laptop model number and we will continue from there.
Thanks!
Sean
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Pavilion DV6 1320sl stopped working and will not boot

Pavillion DV6 1320 was beiing used. Had been running hot - fan was on all the time. The left mouse pad button was pushed and the screen went black with a blinking cursor. It will not boot. There have been no software or hardware changes, a nd it hasn't been dropped. Win 7 64 bit is installed and it has run OK since new in 2009. There are no error messages. Turning off the machine is with i single depress of the power button.
Turning machine on disk=plays BIOS message to sel esc to enter BIOS. From BIOS, system check of memory, hard disk and hard disk SMART have been run. All passed.
No other BIOS function works - ie f9, f8 ,or f11 all do nothing.
I ran the hard reset to no avail. The buttons glow but the screen remains black with blinking cursor. I followed the HP guideline for trouble shooting a black screen with glowing buttons. Didn't help. swapped each memory bank and tried each possible bank configuration. Didn't help. Replaced the RTC battery and reset BIOS to default. Didn't help. Hooked up another monitor but that didn't help either.
I did not try system restore, but f11 doesn't work and booting from cd was unclear as to results - I didn't have a boot disk so I used disk 1 of the restore set. Nothing happened.
I used canned air to blow out the cooling holes but they didn't seem clogged (although the fan was on much of the time these past few months).
I'd appreciate any ideas. Perhaps a component has been burned. What would be the visible symptoms of a CPU failure? What about the chip set - if the Northbridge fails, what would it look like?
I don't think it has actually loaded and is a video chip failure but who knows? I'm open to suggestions.
Rob

Thank you and yes it is an Airport Express.
Reset router; could not locate the unit using the Airport Utility.....took back for an exchange under warranty as it was only a week old....no problems at store - exchanged for a new one

Read this if you have the Looping Audio issue...

I was having this problem and it was driving me nuts. It would do it randomly everytime I used iTunes. I searched around the web but could not find anything related to this issue except for these forums.
What fixed it for me -
Go into your Sound preferences and look at the Output tab. Is the balance centered? Mine wasn't. It was moved a few notches to the left. This problem has been occuring for quite awhile where the balance will move by itself! I moved it to the center and have NOT had a single problem with the looping audio anymore.
Try it! Let me know if it works! =)

I had same problem not with XP but with Windows 7 beta. I posted online and a lot of people said Realtek this and Realtek that, it didn't work for me. I finally tried installing Bootcamp 2.1 and voila it worked. While it was installing drivers, I noticed bootcamp saying "Removing Realtek audio ... " then "Installing SigmaTel audio ... " few seconds later i started hearing all the bells and whistles of Windows 7. Woohoo!
I guess Realtek works for some people with various configurations but for me it was Siggy.

Satellite Pro L300-EZ1004X - TouchPad stopped working, BIOS update does not help

I have a Satellite Pro L300-EZ1004X laptop. Few days ago TouchPad stopped working. This is not a Fn + F9 issue.
In Device Manager it looks like hidden device and has (!) on it. Re-installing Synaptics drivers, updating them, removing the device in Safe Mode - nothing works. (TouchPad did not work in Safe Mode). One of the forums mentioned BIOS update. For some strange reason the latest BIOS for this specific laptop is from 2008 (ver. 1.5). Other L300 laptops have option to update BIOS to ver. 2.20 (2010) but not mine! I tried to load it (ver. 2.20)from Windows and from boot disk without success. I installed BIOS ver. 1.5. After reboot - keyboard stop working! And TouchPad ... still dead and still appears as hidden device. Using external mouse I restarted the laptop and get into the BIOS settings. In Advanced Settings disabled TouchPad completely. KEYBOARD START WORKING IN WINDOWS!!!
Any suggestions on how to make this TouchPad to work? Or how to get newer BIOS for this Laptop?
Thank you in advance!

Sounds like it has died, you can purchase a new one from a parts supplier and pay someone to install it or if you are any good with such things you can try to do it yourself. I suggest just sticking with the external mouse.
Welcome to the Toshiba user forums.
For those of you who do not know what a user forum is, it is a community of users who volunteer time to help other users. Anyone can participate. It's 100% voluntary.
Being super active is never a requirement

Read this if you can't hear callers or voicemail o...

If you can no longer hear callers, cannot hear your voicemail, and are tearing your hair out trying to get any help from the obvious sources (your service provider, Nokia, your local store) - do not panic.
Call 121, as if you are making a vm call. While it is connecting, adjust the volume control button on the right of the phone. You will find that this volume control button operates on a 1-10 scale and is completely different from the one that is normally adjustable from the main screen, which operates on a 1-30 scale. Hopefully you will start to hear the recorded voice and all will be well.
This is not mentioned anywhere in the handbook or any of the online resources. I eventually found a clue via a different help site - but couldn't find where the 2nd volume control was. Thank goodness I eventually stumbled upon it by accident.
I know I am not the only one to have lost connection with a caller half-way through a conversation. It must be a design fault of some sort. I am just relieved that I did not follow the Nokia diagnostics advice to reset my phone to factory settings (after backing up etc etc), or pay out vast ££s for the privilege of sending off my phone for a non-existent repair.
I am not techy - but I am posting this in the hope that it will save others the frustration, expense and time I have wasted over the past 3 days trying to get any sense out of Vodafone and Nokia. (I am sorry if that breaches some form of discussion board protocol - but it is a fact.)
If anyone from Nokia is reading this will you PLEASE update your handbooks to include this information, and take account of it within your online diagnostics page, which told me to restore factory settings. (Fortunately I have no idea how to backup data on my phone, and the advice didn't tell me either.)
If anyone from Vodafone is reading this, will you PLEASE train your sales staff and helpdesk staff to understand this problem.
Feeling calmer now ... off to make a large mug of coffee.

This is normal an also the same with other phone brands and OS. Even on android and IOS the call volume is different from the general volume of the phone. If you have a non-lumia nokia phone, it is also the same.

My laptop touchpad stopped working on HP Pavilion dv6-6c51sl Black!

Good evening, my laptop touchpad stopped working . I always tried reinstall synaptics , and it is ok for 1, 2 days. After 2 days it has stopped work again. Can you help me with this?? Thanks

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties to resolve Touchpad Issues with your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 or F9 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now please download and re-install the touchpad drivers for your Notebook from the HP Support Site
Please Click this Link to find more troubleshooting steps to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Windows 8.1 Onboard Keyboard and Touchpad Stopped Working.

After upgrading to Win 8.1 my keyboard and touchpad stopped working suddenly. They both worked fine for the entire Windows 8.0 release. When I upgraded to 8.1, they both worked for about 3 months. Then what started happening is the computer
would freeze during the startup process.
Now they both don't don't work. But a USB powered mouse works. So with a USB powered mouse and the on screen keyboard I have been troubleshooting. I have removed the drivers from the device manager, reinstalled the drivers, searched for
driver updates etc. Nothing works.
Can someone please point me in the right direction. PC is kind of useless at the moment.

Hi,
Kindly check this application that can show incompatible/unwanted/untrusted/ applications then remove these with different kinds of PC cleaner/Application removal tools.
http://www.getsysteminfo.com/
After Downloaded, Run the Application and Save Report, Upload the Report and Press Submit Button and Click Read the report as an Expert.
If you found anything in these 2 Auto analyses
then find the solution.
1) Driver To Update:
2) Application to Update:
Good Luck!

Hp pavilion dv6 6180 help me for this error when I am using my recovery disk

hp pavilion dv6 6180 help me for this error when I am using my recovery disk
The destination drive is not connected

Hello Mohammadshamlou. I understand that you're having some issues using your Recovery Disc. It is giving you the error that the drive is not connected. Is this correct? How long have you had the notebook?
What issue originally led you to want to try a recovery?
The error seems to imply that it is not detecting the hard drive as this would be the most logical destination drive. So, I feel the best thing to try first is verify that the hard drive is in proper working order. Follow these steps and please post the result.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

HP pavilion dv6 microphone not working . help please . . .

HP pavilion dv6 microphone not working . help please . . .

Hi,
DV6 is a series of hundreads of models, what is yours ? To help us answer question quicker, please read this:
http://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to/Welcome-Get-started-here/td-p/699035
You may wat to try this first:
1. Right click speaker icon (right hand corner)
2. Select Microphone devices
3. Right click Microphone
4. Enable it
5. Click Apply/Ok
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP pavilion dv6 touchpad stopped working (read this if you have dropped your computer)!

Similar Messages

Maybe you are looking for