HP Pavilion dv6z-3000 CTO Needs CoolSense and it won't Install

Product Number: WG457AV
OS: Windows 7 64-bit
CPU: Phenom II X920 (Lowered Voltages) / GPU: Radeon HD 5650M, Radeon HD 4200 / Hard Drive: HTS725050A9A364
BIOS: F.29
The vent is cleaned, there is Arctic Silver thermal paste replacing the stock stuff.
The software posted for this machine has the old version of HP Support Assistant, but CoolSense 1.0 is nowhere to be found within that program.
I found steps from someone at HP (at the bottom of the page) and the CoolSense 2.0+ there just says the same error that everyone else got, "There is a problem with the Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
In 65F-70F degree rooms the laptop is fine (66-69C CPU / 63-65C GPU / 37-40C Hard Drive). It doesn't shutdown though, the fighter. The problem is at higher temperatures:
My little heater idles around 67-70 Celsius on the CPU, 66-68 Celsius on the GPU, and 47-50 Celsius on the Hard Drive.
I've undervolted it, but the ambient air temperature is about 26.7 Celsius to 29.4 Celsius (80F-85F). Anything more than idle causes the heat to rise until the GPU seizes.
It needs to run in these temperatures.
Despite the hard drive being 10C from its maximum operating temp, and the laptop being too hot to touch, the fan does not go into its jet turbo mode. The fan can get WAY louder, yet with the CPU at 70+C it thinks it should save that for later.
"I don't want to bother the human with my 787 turbine, I'll choose death instead."
When I installed the new F.29 BIOS yesterday, the BIOS program put the fan into jet turbo mode. Obivously someone at HP knows how to do it. When I restart it after its died, the fan also goes to max on turn on. To mock me, I assume.
So: fan control with CoolSense required. Speedfan / HWiNFO / CPUCool all do not control the fan. The DSDT lookup table is gibberish to me (looks nothing like what others have worked with).
How do I get CoolSense or ANYTHING else to work?
Thanks.

Hi,
Do you have CoolSense Pre-installed on your machine ? If NOT then your machine is not suitable for this software (put this way: is not designed to use this software). Because it clearly says:
HP CoolSense Technology is a feature in some HP notebook PCs that combines hardware, software, and mechanical design to dynamically manage the temperature of a notebook, and help keep you comfortable while using it. This feature is available on supported notebooks that are running a supported operating system.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

HP Pavilion dv6z-6b00 CTO Quad Edition Entertainment Notebook PC Rom is unstable and stop working

I have a HP Pavilion dv6z-6b00 CTO Quad Edition Entertainment Notebook PC The DVD became unstable and stopped seeing CDs and DVD's If i put in a disc in drive E: I get the error message Insert a Disc in to drive E:. If I leave a DVD or CD in the Rom and reboot the PC the ROM will see the Disc until I change the Disc the I get the error message Insert a Disc in to drive E: I called Hp support and they sent me a new Rom. I installed the rom. Tested It, and It worked great until an update message appeared. So I installed the critical updates and after the install the Rom stopped see CD's or DVD. The new Rom is a hp DVDRAM GT31L SATA Cdrom. Can any one help?

Hi,
Try the following to manually replace the driver for the optical drive.
1. Download the following utility that will add 'Take Ownership' to the right click context menu. The download is on the following link.
Take Ownership
This is a zipped file. If you don't have an extraction utility installed, download and install 7-Zip ( if you have a 64bit version of Windows, you will need this version 7-Zip ) which can be used to open this so that you can run the installer. Then just right click the zipped folder, select 7-Zip and select Extract Files. When done, open the newly extracted folder and you will find the utility to add 'Take Ownership' to the right click menu. Just double click it to install and then close the window.
2. Open windows Control Panel, open Device Manager, open up DVD/CD-ROM Drives. Right click the drive and select uninstall and click the prompt to complete this.
3. Click the Start Menu, open Computer, double click Local Disk C, open the folder 'Windows', open the folder 'System32', right click the folder 'drivers' and select Take Ownership.
Just below this folder, open the folder 'DriverStore', open the folder 'FileRepository', open the folder that starts 'cdrom.inf', right click the 'cdrom.sys' file and select Copy.
Close all open windows and then Paste this file on your Desktop.
4. Once again, click the Start Menu, open Computer, double click Local Disk C, open the folder 'Windows', open the folder 'System32', then this time open the folder 'drivers', right click and select Paste. You should now get a prompt that the file already exists - select the Copy and Replace option and click on any further prompts to complete this.
When done, close all open windows and restart the notebook - when Windows reloads let it install the device driver and then let it idle for a couple of minutes.
Check if the drive now works correctly.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Quickweb software upgrade for HP Pavilion dv6t-3000 CTO Entertainment Notebook PC Drivers

Hi
I have purchased my laptop in the year 2010 from HP. Now i need to upgrade HP QuickWeb software .
My current version is less than 1.0. I guess we have latest version as 3 or above..
Please let me know how to update the software to version 3 or greater.
Here is my laptop model
HP Pavilion dv6t-3000 CTO Entertainment Notebook PC
Product name: HP Pavilion dv6 Notebook PC
Windows 7 Home Premium 64-bit Service Pack 1

Hello @SridharGaddam,
I understand that you are looking for an upgraded version of HP Quickweb for your HP Pavilion dv6t-3000 CTO Notebook PC. I am providing you with a link to the HP Pavilion dv6t-3000 CTO Entertainment Notebook PC Drivers, which has all the most current drivers and software available for your computer. This is the software that HP has updated for your computer, and if you do not see the software you are looking for that means it is not compatible with your computer.
I hope this answers your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

HD Replacement for HP Pavilion dm1z-3000 CTO Entertainment Notebook PC

Hello.
I have a HP Pavilion dm1z-3000 CTO Entertainment Notebook PC , Product Number: XL303AV
I am having SMART HD monitor failure mensage at startup and the computer is very slow.
I just bought a OCZ Vertex V3 SSD 256mb and i want to create a recovery media but the recovery media creation in my computer is not working.
I did a backup of my files and a complete recovery from the F11 at startup.
The Notebook is runnig good, but the SMART screen reporting failure keeps appearing and windows is poping up HD failure alert.
The recovery media creation keeps not working (32GB USB drive), the formating step do not end never. I already tryied with another USB pendrive and no sucess.
The recovery partition is there. How to create a recovery media for my new SSD HD ?
Other problem:
I tryied to order the recovery media at HP site but i have a USA buyed notebook and i live in Brazil, and it is impossible to order that for shipping to Brazil (stupid). HP Brazil do not recognize my serial and produt number, sending me to USA site.
My windows 7 is the 64bits Home Premium.
Help me
Regards
Cristiano

Hi,
If the impending failure alert from the HD SMART is popping up, then creating USB from the original hard disk at this point is not likely to be successful.
You can try copying the recovery partition to an external drive in order to keep it. Use the OCZTechnology forum as a source for how to initially setup the SSD drive. I have a Vertex 3 SSD in this particular desktop PC and I love the performance it provides.
What was the size of the original hard disk?
I highly recommend that you use the Porutgese language HP Consumer support forum if you are familiar with the language. There are experts there who are quite likely to be familiar with the problem you are facing with in acquiring the recovery disk set. I met some of them last March in San Francisco at the HP Social Summit.
All you need to do to access the Portugese language HP Global forum is change the language tab at the upper right where it says English to Portugese.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

HP Pavilion dv7t-3000 CTO Entertainment Notebook PC motherboard replacement

Hi,
I have an HP Pavilion dv7t-3000 CTO Entertainment Notebook PC with the black screen (of death) due to a known fault with the graphics chip. I have been trying to buy a replacement motherboard at an affordable price that does not have this problem. I have seen several HP Pavilion motherboards that look very similar to mine, but have a different part number. Can anyone tell me or recommend a replacement motherboard that is compatible with my laptop and hopefully does not have this known graphics chip problem. Thanks for your time and support.
Regards
rac373

rac373 wrote:
Hi,
I have an HP Pavilion dv7t-3000 CTO Entertainment Notebook PC with the black screen (of death) due to a known fault with the graphics chip. I have been trying to buy a replacement motherboard at an affordable price that does not have this problem. I have seen several HP Pavilion motherboards that look very similar to mine, but have a different part number. Can anyone tell me or recommend a replacement motherboard that is compatible with my laptop and hopefully does not have this known graphics chip problem. Thanks for your time and support.
Regards
rac373
We need the P/N to verify what board will fit in that laptop and also you can use that P/N from service manual to locate the part on eBay to find a match or call HP support to see what the board would cost.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

Rradeon HD 7690 dual-graphics doesn't work in hp pavilion dv6z-6c00 cto quad edition laptop?

I recently purchased an HP Pavilion dv6z-6c00 CTO Quad Edition Entertainment Notebook PC from HP's online store. The laptop was customized with a Radeon HD 7690M discrete graphics card. There is a "dual-graphics" feature that allows a program to be configured to use either the low-power integrated graphics (a Radeon HD 6520G) or the high-performance discrete graphics (the Radeon HD 7690M). However, even when I set a program to use "high performance graphics", the program refuses to use anything but the low-power integrated graphics. When I use ATI's driver, it calls the card a "6700 series", and the card still does not work; when using HP's driver, it calls it the proper name, but the ATI Catalyst Control Center does not work (necessary to assign programs to the discrete card). There is no setting in BIOS to set the computer to use either card exclusively: in fact, there are no graphics settings, period.
Some examples of the games I have tried are:
- Minecraft (I know OpenGL does not work with Dynamic Graphics)
- Portal 2 (Direct X, so should work in theory)
Will I have to get the "special" BIOS update (outdated) that adds the setting for graphics switching?

I suggest dowloading and installing the latest driver for the radeon HD graphics module from the web support portal for your notebook.
What is the p/n for your notebook? (you can remove the main battery and get it from there or from the HP Support Assistant)
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Recovering BIOS on Pavilion DV6z-3000 Notebook

Due to a wide array of bizzare hardware behavior, I decided to flash the HP Pavilion DV6z-3000's bios. The device hung during the flashing process. Now I can't get it to boot. How to I recover the BIOS?

I have never used the USB method so am not able to offer much on it. If you are following the procedure outlined at bottom of page on the link I posted earlier and it is not working ..I am at a loss.Only other thing I can think to try is maybe removing the hdd during the process.
````````````````````````````````````````````
If the HP_TOOLS volume on your HDD has been deleted, a USB key with an HP_TOOLS volume can be used as an alternative. The key can be created manually or by using the HP UEFI BIOS Update SoftPAQ or the new HP UEFI Support Environment SoftPAQ and selecting the Create a USB key option. The USB key does not have to be bootable. However, this assumes the boot block is not corrupted in which case a repair is required.
To recover the BIOS on your notebook using the USB key:
Plug the notebook into an AC adapter.
Insert the USB key with HP_Tools installed into an available USB port.
Press the Power button while holding the Windows key and the B key.
The emergency recovery feature replaces the BIOS with the version on the USB key. The computer reboots automatically when the process is completed successfully.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

I bought snow leopard and it won't install

I bought Snow Leopard and it won't install. It keeps saying, "You can't use this version of the application Install with this version of Mac OS X. You have Install Mac OS X 23.1.1."

Hi stedman, in theory, since the machine is a 2008, going from Lion to Snow Leopard should be possible, but requires the usual startup proceedure, boot holding the C key, then since ML is on the hard drive you must do an erase and install. You cannot do a reinstall. I say in theory because if all firmware updates have also been done following installation of Lion, there may be a firmware block now causing problems reading the SL disk.
That is the problem we all face trying to help diagnose these situations remotely...incomplete information.
So, for bistraung: how exactly are you trying to install SL? Are you trying to restart your computer with the SL disk in the optical drive and holding the C key? Or, are you trying to read the disk directly? You cannot do the latter.
Do you have a backup of the drive? If you do the SL install, you must erase the hard drive before installing SL which means you lose everything on the hard drive. So me sure you have a backup or you cannot get anything back.
Best approach would be get an external hard drive, format it Mac OS Extended (Journaled), GUID partition table, and then use Carbon Copy Cloner to make a bootable clone of the internal hard drive. I say CCC instead of SupperDuper since CCC does a better job of also cloning the Recovery Hard Drive, which will be important if you need to work on Lion at all.
With a bootable clone, you can boot to either SL on the internal drive or Lion on the external drive...gives you options.

Does final cut 5 work on 10.7 lion as it was but i bought a new macbook air and it won't install now ?

does final cut 5 work on 10.7 lion as it was but i bought a new macbook air and it won't install now ?
i had it work on my second gen mba but now it wont work

Hi David
I meant to say 5.1 the problem I've got is it's saying it does support ppc software but I have got the intel version but for some reason won't install from disc but if I transfer from time-machine backup it works
But then it won't read my project it's so strange just don't get it

Help me I bought PSE 13 and it won't install on my new HP ENVY notebook.

Help me I bought PSE 13 and it won't install on my new HP ENVY notebook. Error 7.

cs5,cs5.5: https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
lightroom: http://helpx.adobe.com/lightroom/kb/exit-code-7-displays-installing.html
photoshop elements 13: Installation errors | Exit Code: 6 and 7 suberrors
premiere elements: http://helpx.adobe.com/premiere-elements/kb/updated-installation-instructions-premiere-ele ments.html

Restored iPod, and it won't install the 5.0 update. What can i do?

I restored my ipod for the most recent update from 4.0 to 5.0 and it won't install the software, it just keeps freezing at exactly the same point each and every time.

At what stage does it freeze? What is showing in the status bar?
This may be applicable:
Hang during restore process: Following Troubleshooting security software will frequently resolve this error. This error can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
From:
http://support.apple.com/kb/TS3694

Updated ipod touch to software version 51.1 and now won't install certain apps

updated ipod touch 4th gen with software version 5.1.1 and now won't install purchased apps family guy time warp and uncensored. Help please as now i can't use my purchased games.

What happens if you just restore to factory defaults/new iPod (not from backup)?
If you still have the problem that indicates a hardware problem an an appointment at the Genius Bar of an Apple store is in order.

I bought lightroom 6 upgrade and it won't install

I bought lightroom 6 upgrade and it won't install.
I download the file and run set up, I log into adobe and then it says it does not find a product
Ihave lightroom 5.71 installed at present.
I spent 24 hours waiting to install and then when I download it won't install!!!!
I am not happy.

I get this error if I try to download from link in my account. Using Chrome on Windows 7
413
Header Length too Large
https://store1.adobe.com/cfusion/store/html/index.cfm?event=displayDownloads&orderNumber=A D002894780UK

Just installed vista and bootcamp won't install because it needs windows 7 in order to install properly

Hey so i just bought by 15" MacbooK Pro yesterday and wanted to install windows vista on it. I'm to the part where you're supposed to install windows bootcamp but a message comes up saying that it needs windows 7 in order to install properly. What do i do?? I have the upgrade version of windows 7 (whcih i was going to eventually install) but when i tried installing it an error message came up saying that it needs vista service pack 1 to install. In order to install that service pack I need to connect to the internet. I can't connect to the internet, though, without installing the drivers from bootcamp!! AHH! see how this is frustrating? PLEASE HELP ASAP!

Reboot your computer while holding down the option key. You should be presented with the option to boot into OSX. Once booted into OSX start Boot Camp Assistant and select remove the Boot Camp Partition.
I know Boot Camp Assistant was not installed in Windows. It is an OSX application for creating and removing a Boot Camp partition. It is run from OSX.

Pavilion dv8t 1200 - simple pass/digital persona software won't install

Howdy,
Windows 7 Home Premimum 64 bit
Intel Core i7 Q720 @1.60GHz
Pavilion dv8t - 1200 Notebook PC
The reader worked fine for the first few months/year, however it then only started working for signing in & occasionaly for sites & gTalk. I was cool with that...annoyed, but cool. Oh, it also didn't work to sign in if I had to sign in again after the screen saver came up or if the machine went into hybernate.
Today I decided to see if there was an update or if I could get it working for something other than signing in. After installing what was most likely the wrong package, I uninstalled it through the Program Manager.
I then shut down the machine, ran CCleaner (there were digital persona errors removed...about 8) & went to install sp50048 which I believe is the correct one for my machine.
During the install it tells me the folder/files already exist, (even though I uninstalled it) & ithey do, then at the instal phase "Registering Modules" I receive the following error:
Error 1722
InstallDPPassFilter_x64.4D0EAAF1_2D33_4FFF_AA08_6...
And then in rolls it back.
I turned off the biometric devices in the control panel, ran CCleaner again, shut the machine down completely, tried installing again & had the same issue.
I turned the biometrics on in the control panel & recieve this message:
"Biometric devices are turned on, however I'm told “Windows did not find any biometric devices on this computer. You might need to attach your device or install device drivers.”
I have tried a few methods from 'solved' under both simple pass & digital persona
Thank you all for reading & attempting to help.

Howdy,
Thank you for your advice, however it did not work out.
Addressing each point in succession:
I can not get Digital Persona to install, therefore I can not interact with it hence none of the steps in the Setup and Use HP SimplePass Fingerprint Reader were available to moi.
Troubleshoot a Fingerprint Reader did not solve the issue, however I did go through the steps there so I shall describe my results in an effort to see if it helps home in on the problem.
All files used to update were pulled from the hp.com site using my Product Number.
Update the BIOS - BIOS was up to date
Enable Biometric Support (in BIOS) - Following the instructions it appears mine is always in the state: Enable
Check for Windows Support - Validity Sensor appears under Biometric Devices in the Device Manager
Update the Device Driver - (Had deleted the driver previously, so installed & updated) - Updated/Installed
Update the Access Manager - Attempted to install Digital Persona 5.1.0.175 A, but again during the install it gave me the same error (as my original post describes) & did not install.
As a final note, Windows does not see the reader in the Control Panel (large icons) Biometric devices even though it is turned on.
The reader worked fine before I tried to update it to a newer version & I still believe I installed an incorrect version of the Simple Pass software.

HP Pavilion dv6z-3000 CTO Needs CoolSense and it won't Install

Similar Messages

Maybe you are looking for