HP Pavilion dv7-1000ea - Never full volume/No Bass

Hello, after lashing out over 800 pounds of hard earned student loan money on my HP Pavilion dv7-1000ea I have come across some faults in this expensive yet unreliable laptop.
Sound problem is as follows:
Non functional subwoofer after 3 months of purchase - this includes any kind of sound between 31Hz and 250Hz (bass) is not coming out of my speakers, I tested this with equalizers. Basically the whole of the left side of the equalizer spectrum is not working. This means my laptop speakers are only producing limited sound hence very low volume at 100% compared to fully functional performance on the day of purchase.
First email to HP support = re-install drivers
Second email to HP support = re-install more drivers
Third email to HP support = ignored
Fourth email to HP support = ignored
P.S. -
Other emails that were ignored included dust gathering behind the screen cover of my expensive laptop... dust guys.. £850 and I have dust inside my screen, this isn't a £300 Toshiba... actually it's unfair on the Toshiba they make excellent laptops, never saw dust inside their screens.

Hi,
Just give it to the HP service. You've got warranty on this model. Don't fight with it on Your own.
** Say thanks by clicking the "Thumb up" icon which is on the left. **
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

Similar Messages

Beats audio no longer shows a display when i turn volume up and down pavilion dv7 win7

my pavilion dv7 used to show a display when i changed volume. it no longer shows up. volume works fine. i can open beats audio just fine.

Hi,
Try using Recovery Manager to reinstall HP Quick Launch Buttons - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the relevant document on the link below.
Recovery Manager - Windows 7
Recovery Manager - Windows Vista
After the reinstallation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion dv7-3170ez: volume indicator not showing when setting volume

Hi
I own a Pavilion dv7-3170ez, and when I change volume using the volume touch-slider on top of the keyboard, volume is adjusted accordingly but no volume indicator appears on the screen.
Previously, while setting volume, a speaker icon with a slider popped out in the middle of the screen showing current volume level.
I'm using Windows 7 Home Premium and both Windows Update and HP update shows that I have latest version of software. Also, I've the latest version of the BIOS installed.
As a side note: the touch buttons on top (volume, speaker and wireless enable, etc.) stopped working a few days after the volume indicator disappeared, I fixed that by plugging off power and disconnectiong battery for a while. Still, the indicator is yet not showing. Not sure if this is related (I guess not).
Thanks
This question was solved.
View Solution.

The Volume OSD is a function HP MediaSmart Menu. It will need to load on start up. To do that, go to msconfig, and make sure it is checked under the Startup Tab....
If it is not there, you can download it from here...ftp://ftp.hp.com/pub/softpaq/sp48501-49000/sp48552.exe
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"

HP Pavilion dv7-6b32us Fan Buzzes when running fast

I have an HP Pavilion dv7-6b32us and within the past few months my laptop heats up pretty easy and whenever the fan starts running really fast it will buzz and it vibrates enough that I can feel it a bit in the top left area of the laptop, the only way it stops is if I tap that area pretty hard. I'm assuming this means the bearings or something on the fan are shot, and it needs to be replaced. I've tried to clean the fan area the best I can (though there's never a lot of dust inside) but if I remember from the last time I took it apart, I can't get to it very easily without removing the motherboard, so i have to clean the fan with the cover on. Is there a way to fix this or if not, where can I get a replacement fan?
This question was solved.
View Solution.

CaseyF wrote:
I have an HP Pavilion dv7-6b32us and within the past few months my laptop heats up pretty easy and whenever the fan starts running really fast it will buzz and it vibrates enough that I can feel it a bit in the top left area of the laptop, the only way it stops is if I tap that area pretty hard. I'm assuming this means the bearings or something on the fan are shot, and it needs to be replaced. I've tried to clean the fan area the best I can (though there's never a lot of dust inside) but if I remember from the last time I took it apart, I can't get to it very easily without removing the motherboard, so i have to clean the fan with the cover on. Is there a way to fix this or if not, where can I get a replacement fan?
Hi,
Have a look at the service guide.
http://h10032.www1.hp.com/ctg/Manual/c03043778.pdf
Your laptop should have a shared graphics Intel 3000 so pick the heat sink/fan assembly for the Intel UMA memory:
http://www.ebay.co.uk/itm/666392-001-New-HP-dV7-Heatsink-Fan-/360733774145?pt=LH_DefaultDomain_0&has...
A how to manual with pictures starts from page 46.
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

There is no bluetooth device in the device manager on my pavilion dv7 - 4065ei, does it exist?

I have a HP Pavilion dv7-4065ei on x64 Windows and I have never used the bluetooth device that is supposed to part of this laptop. I just know the specs from HP website say there is a BT device but I dont see it. I bought my laptop second hand so I dont know the original state.
I downloaded BT drivers on the official HP website (broadcom 2070) but I recieve an error during installation that sort of says there isn't any BT device on my laptop. There is no indication of any bluetooth device on this laptop even in the Device Manager.
I know there something I'm missing.
Any help please?

Suggest that you download and install AirPort Utility 5.6 for Mac OS X Lion, which is the full featured version of AirPort Utility for Lion. This version was released at the same time as AirPort Utillity 6.0.....perhaps you missed this.
If you still don't see a NAT tab...that would indicate that the AIrPort Extreme is in Bridge Mode (NAT is turned off...so there is nothing to adjust) and that NAT is being handled by another device on your network.

Is it possible to upgrade/add a graphics card to a Pavilion dv7-7000 laptop?

I've been doing a lot of research lately, to mostly no avail, about whether or not my HP Pavilion dv7-7025dx laptop can have a dedicated GPU added to it, as currently it only has the integrated Intel HD 4000 Mobile graphics card.
Mostly I've come across the unfortunate agreement that most laptops cannot have their graphics cards upgraded/swapped out, since the graphics card is soldered on to the motherboard. However, after talking to an HP "support representative", they said they believed it was possible to add a graphics card, as long as it is compatible with the HM77 45W UMA Motherboard my computer has.
Furthermore, after finding the maitenence and service manual online for my computer ( http://h10032.www1.hp.com/ctg/Manual/c03221579.pdf ) it says that it could have come with switchable graphics, specifically the Nvidia Geforce 630M or 650M.
So I am wondering, is it really at all possible to add a dedicated graphics card, either by having switchable graphics or something else? Or am I stuck with the integrated Intel HD graphics?
If I can upgrade/add a new card, where would I be able to find/buy a compatible one, and would I be able to install it myself or would I need to go to a local computer repair?
My laptop is the HP Pavilion dv7-7025dx Entertainment Notebook.
It has an Intel Core i7- 3610QM CPU @ 2.30 GHz, 8GB memory, 750GB hard drive (5400 rpm).
I am currently running Windows 7 Home Premium SP1 (64-bit).
Any other specifications can be found here:
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lang=en&lc=en&product=5263030
This question was solved.
View Solution.

YoureInMySpot wrote:
I've been doing a lot of research lately, to mostly no avail, about whether or not my HP Pavilion dv7-7025dx laptop can have a dedicated GPU added to it, as currently it only has the integrated Intel HD 4000 Mobile graphics card.
Mostly I've come across the unfortunate agreement that most laptops cannot have their graphics cards upgraded/swapped out, since the graphics card is soldered on to the motherboard. However, after talking to an HP "support representative", they said they believed it was possible to add a graphics card, as long as it is compatible with the HM77 45W UMA Motherboard my computer has.
Furthermore, after finding the maitenence and service manual online for my computer ( http://h10032.www1.hp.com/ctg/Manual/c03221579.pdf ) it says that it could have come with switchable graphics, specifically the Nvidia Geforce 630M or 650M.
So I am wondering, is it really at all possible to add a dedicated graphics card, either by having switchable graphics or something else? Or am I stuck with the integrated Intel HD graphics?
If I can upgrade/add a new card, where would I be able to find/buy a compatible one, and would I be able to install it myself or would I need to go to a local computer repair?
My laptop is the HP Pavilion dv7-7025dx Entertainment Notebook.
It has an Intel Core i7- 3610QM CPU @ 2.30 GHz, 8GB memory, 750GB hard drive (5400 rpm).
I am currently running Windows 7 Home Premium SP1 (64-bit).
Any other specifications can be found here:
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lang=en&lc=en&product=5263030
Hi,
You can't add a dedicated graphics card to the system like this. The vga is soldered to the board so no way you can just plug it in like on a desktop. However, you can buy a new motherboard with the dedicated graphics card on it. It also requires a new heat sink.
Manual: http://h10032.www1.hp.com/ctg/Manual/c03221579.pdf
You need a 682040-001 board plus 682061-001 heat sink to have a dedicated graphics card on your laptop. Have a look on ebay for the part numbers.
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Sound does not work on my HP Pavilion dv7-6b78us

Running windows 7 on my HP Pavilion dv7-6b78 us laptop computer. The sound has never worked on this machine. Trouble shooting sound test fails. Any recommendations appreciated.
Thanks
This question was solved.
View Solution.

Thanks work great. Don't know what caused this problem.

HP Pavilion dv7 overheating issue

Recently, i bought myself a HP Pavilion dv7-5000ev laptop with a HP Renew warranty (+ 2 year HP Care Pack).
First time in, the operating system was Windows 7 Professional 64-bit.
Almost immediately, I found that it was overheating. A prime number calculation stress test + SpeedFan temperature checking showed that cores exhibited extreme temperatures (not falling below 98-99 degrees Celsius). Even after terminating the stress test, the temperatures dropped very slowly (about half an hour, down to 65 degrees, and stopped). I got a suggestion, that a BIOS update would do the trick. It did do the trick (i updated the BIOS to the latest version, provided on HP's official driver download site), but only in terms of half a degree Celsius.
I sent the laptop back to the store, they replaced the Beats Audio speakers and what they called, the "cooling module". Again, i installed Windows 7 Professional 64-bit, did the stress test again, and temperatures didn't go over 92 degrees.
The problem is, that it is a little too hot, when idling. It was the same even before updating BIOS and sending it away for maintenance. Even when installing software (which, in my opinion, shouldn't be that much CPU intensive), temperatures boost up to 75-80 degrees.
Is this normal? Is it normal for my laptop to be idling at 60-65 degrees Celsius and jumping to 80, when doing nothing more than installing random software?

Here is what happened with my HP DV7 7047 cl. It has a manufacturers defect in it, that I fixed myself. I bought mine at SAMS CLUB in the summer of 2012. It is a i7 beats edition DV7 notebook, I'm guessing the same thing is happening with HP's line of DV6 and DV7 laptops. Mine has a nvidia GPU in it, but they also come with ati radeon GPU's. It isn't surprising they are taking them off the market right now.
If your laptop has 2 vents, and the one in the back is not blowing air through it then your laptop possibly has the same problem mine had, and you need to take it to replace the inner fan piece which was designed for only one vent. The way it works is both of these vents are made out of aluminum and are separately connected to the CPU and GPU. The one to the side is your GPU one. The aluminum vent in the back cools your CPU. If your CPU isn't getting any ventilation then your laptop wont last long and could possibly start a fire. Here is how I fixed mine by myself. And how you can fix yours too.
Before taking it apart call HP Support and ask them if you can open it up to "clean it". They will give you permission so it doesn't void the HP warranty.
My laptop would reach between 70c, 80c, 90c, even 100c and would get extremely hot, but wouldn't overheat. And I was concerned because my laptop is only 3 months old. It would get very hot. So I decided to take it apart and see what was going on inside. I followed the instructions on HP's website, they have online guides and manuals for taking your laptop apart and putting it back together. If you need instructions on finding your manual for your laptop then email me at [email protected]. Doing this fixed my laptop entirely. It never gets hot now, it runs faster and can play games at their maximum settings. The CPU will stay only at 60c, 65c at its tops. It's like magic.
Here is how you can surgically correct your faulty laptop fan. You're going to make an opening in the fan, cutting a bit of plastic off, so that the other vent to your CPU can get ventilation, if worst comes to worst, you can jot down the name of the fan on the sticker and go to HP's website and order a new piece to replace it for like 50 bucks.
What you need is...
A small screwdriver
A tiny screwdriver
And (optional) some thermal compound to replace your cooked old compound. Mine was like chalk, I replaced it and it helped cool down my laptop by like 10c. You can get thermal compound at Radio Shack, and the silver stuff is the best.
First open it up carefully, take your time, and take out the motherboard. Its the big chip with the fan connected to it and the aluminum vents.
Next, If you're planning on replacing your thermal compound, then unscrew the bolts on the heat sinks and take the big metal pieces off the chip, place your motherboard chip to the side. Now take the piece with your heat sinks, fan and vents connected to it, and turn it around.
Next unscrew the 4 or 5 tiny bolts behind the fan. So you can take the inner fan piece out. Notice its shape, does it have an opening for your other vent? If not, then make one. Cut an opening in the plastic, the size of the other vent. I used a knife carefully angled to cut the plastic off. Once I cut it, I just bent it off the bottom to take it off. Place the fan back into its frame and screw in the tiny bolts.
Now replace your thermal compound. You can use a Q tip with the cotton off of it, to scrape off the old gunk - then clean it with a slightly wet Q tip. You can use a little rubbing alcohol but you shouldn't need much. Next put a drop of the new compound on the heat sinks and the chip. Using some plastic wrap on your finger even it carefully on top of the little silver parts where the old stuff was.
Now you're good to put it all back together. Gently place the heat sinks on the chip and don't move them while you screw the heat sinks back into the chip.
Carefully put the laptop back together and you're done.
Here's a picture of my fan, and how I fixed mine. I didn't bother to take the piece out when I took the picture cause those tiny bolts are a PAIN to take out with a knife when you don't have a tiny screwdriver.
http://imageshack.us/photo/my-images/269/1001711d.jpg/

IDT HD Audio stuttering 3d apps/games/tf2 - Windows 7 x64 - Pavilion dv7-4113tx

As per the rules I need to state:
I am a HP employee, my views/opinions/etc are my own and do not represent those of HP.
This is cross-posted from freezes/lockups.
I would file some sort of bug report - but I wouldn't know where to start, I don't work in an area that has anything to do with manufacturing HP products; and this is my free time now and I don't have intranet access .
I recently picked up a HP Pavilion dv7-4113tx Entertainment Notebook PC [ XV780PA ] for my personal use and overall it's been pretty good. It comes with windows 7 Home Premium x64 bit.
there is however an issue that I must bring up in regard to gaming, or i would assume any intensive 3d application, most notably Valve games, my test of choice is Team Fortress 2.
The game will work fine in native resolution - I get around 100-120fps but about every 30 seconds - 2 minutes, there is a audio/video stutter (by stutter, it will repeat the last .5 seconds of audio about 3-4 times in a loop while the screen will freeze on where the first audio stutter started), which will cause the game to 'freeze' for approximately 2 seconds and then continue where you left off.
Team fortress 2 is an incredibly time critical multiplayer online game, and this delay essentially means my e-death on multiple occasions.
I initially thought it was the graphics card, or the drivers - I upgraded the drivers to the latest on the ATI site, that increased my fps, but the stuttering was still there. After searching around on the internet a bit, i found a suggestion to disable the audio driver (device manager lists it as - IDT High Definition Audio CODEC) as a test - so I did so.
The game purrs like a kitten - absolutely no stuttering. my score went up immediately
So, my next step was to try and get some Updated Drivers for the IDT Audio device (note, i cannot find a model name anywhere in the hp specs - or on the internet really) - I found out IDT themselves cannot release drivers, that these can only be obtained through OEMs.
which brings me to here.
now - the closest I have found to the drivers I required are here: IDT High-Definition (HD) Audio Driver for Microsoft Windows 7
Note: - it says on the page that they are 32 bit drivers - but I've found they work with the 64 bit version of windows.
these worked a little better - it fixed another annoying issue - the fact if you use the volume controls in a fullscreen application that it will switch back to the desktop to display the on screen slider bar of the volume going down (which was arguably redundant as windows 7 displays the speaker volume in the bottom right hand corner) - and it just turns the audio down as intended.
however - the stuttering is still very noticeably present .
I then tried to use the HP Support assistant to run automated diagnostics and troubleshoot... which then downloaded the old drivers that gave me that fullscreen volume control issue back again - so i assume the original drivers.
So I installed the other drivers again.
My next test will be to use an external USB or firewire soundcard to see if this will allow me have games with sound.
Can an appropriate agent at HP please address this concern and notify when this bug will be fixed - IDT says they work with OEM's to fix issues regularly on the IDT link above.
I believe this is such an issue that will likely require a bug fix.

Hi ozDerek,
Thank you for visiting the HP Support Forums. Since this is a duplicate post I'm going to lock this one, please check your other post here for replies:
IDT HD Audio stuttering 3d apps/games/tf2 - Windows 7 x64
Thanks!
Wendy M - HP Support Forums Moderator
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
Rules of Participation

How do I setup the HP recovery partition on my HP Pavilion DV7-1232nr

How do I setup the HP recovery partition on a drive that has been erased of it’s HP tools recovery partition like in the recovery patition size needed on the harddrive and how it should be setup like in should it be set as Active,Logical,Primery,etc etc etc
I get the following errow when trying to restore from my recovery disks I made with HP phone support
Error ---> this pc is not supported by the system recovery disks. you will not be able to continue to recover this system this these disks.
go figure ) > :
system
HP Pavilion DV7-1232nr
HD 320 gig
Ram 4 gig with 3.75 gigs still free
CPU AMD Turion X2 doul core mobile RM-74 2.20 GHZ
HP Windows 7 Home 64 bit Full install
This question was solved.
View Solution.

The Recovery partition is recreated when doing a successfull reinstall from the Recovery Disks.
Enter BIOS by tapping away at the F10 key immediately after powering on. Is all system info complete there?
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

My Pavilion dv7-6175 only has 1.5GB free in my Recovery (D) drive. How can I get it clear and freed?

After Microsoft connected me with their tech assistant who did a remote assisted check on something, he told me I had corrupted files and that for $299 he could fix it. I don't know what he did, but I didn't go along with that and did a recovery to put my laptop where it was before the call. My laptop was 3 days old and I doubt it came "corrupted" from Office Max or HP. Consequently, I only have 1.5 GB free of 14.3. How can I get back the GB lost in case I ever need it again? If I click on it, a HP icon comes up and it says "do not delete or alter any of these files." I have the Pavilion dv7 6175, Windows 7 64 bit,
Intel cor i5 laptop.

HI,
Welcome to the HP Forum!
jltc2124 wrote:
After Microsoft connected me with their tech assistant who did a remote assisted check on something, he told me I had corrupted files and that for $299 he could fix it. I don't know what he did, but I didn't go along with that and did a recovery to put my laptop where it was before the call. My laptop was 3 days old and I doubt it came "corrupted" from Office Max or HP. Consequently, I only have 1.5 GB free of 14.3. How can I get back the GB lost in case I ever need it again? If I click on it, a HP icon comes up and it says "do not delete or alter any of these files." I have the Pavilion dv7 6175, Windows 7 64 bit,
Intel cor i5 laptop.
You won't need the 1.5GB space on the resovery partition. Almost full is a norm with the recover partition. It is a partition that you must not save anything to as it serves only one purpose. Save to the Data or C: drive or an external disk.If you save to the partition then you will lose the F11 keystoke allowing you to access the Recovery Manager on powerup in case of an emergency.
My loaner HP dv7-4180ea has a recovery partition of 21.5GB and has 3.15 GB free.
The one thing you do need to make sure of is that backups are not saved to that partition.
Have you created Recovery media? It is wise to do that.
regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Pavilion dv7-4285dx: cannot BOOT/POST to external VGA and internal LCD is dead (cracked)

I have cracked the screen of my HP Pavilion dv7-4285dx so badly that I cannot read anything on it. I am trying to boot to an external monitor on VGA port, but never get a signal.
I have tried the monitor switching key, but that doesn't do anything. I have tried disconnecting the internal LCD from the motherboard - no different. I have tried a CMOS reset by removing the laptop battery, removing CMOS battery, disconnecting power supply and holding power button down for >1 minute, then restarting with just external LCD attached, but STILL no video on VGA port.
The video adapter is okay, as it boots to Windows and then I have video on the external monitor.
Although it's good that I can use the ext. monitor once Windows boots, I need to have video at boot time to make changes to BIOS.
Does anyone have another suggestion of how I can get the BIOS to detect and display to external VGA at boot time?

Hello Todd_in_LA,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how you are attempting to boot to an external monitor, and I would be happy to guide you towards a resolution!
Based on the information provided in your post, I recommend contacting our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Pavilion dv7-4060us Color Printing Problems...

I just bought a new Pavilion dv7-4060us Notebook and am having problems printing in color. I have a Xerox Phaser 8550DP PS Printer that I'm trying to connect to through a wireless network connection. I can find the printer on the network and install the "Xerox Phaser 8550DP PS" driver online just fine. But, after all that, when I try to print, it will only print in Black and White. For some reason it just will not print in color. I've looked through all my "printer properties" and it doesn't even show color options! It's like my computer just doesn't even recognize that the printer can print colors. Like maybe that printer's driver is for some reason not recognizing it as that actual printer?!
I tried deleting the printer and the driver off my computer and installing it using the printer's original CD, but it says it's not compatible with Windows 7 OS. But installing the driver via online and using the CD should basically be the same thing shouldn't it? So that can't be the problem. The "HP printer help website" doesn't really help at all because it's a Xerox printer and not an HP. After reading through some forum posts I figured maybe it was a firewall problem, but wouldn't the firewall stop me from printing all together...not just prevent me from printing color?
Has anyone seen this happen before or heard of anything like this happening? Right when I got the computer I kind of went through and deleted a few things I thought were Crapware, so the only thing I can think of right now is that maybe I accidentally deleted some kind of software program that lets me print color?! Which doesn't really make any sense, so I don't think that's it.
Also, I know it's not a Windows 7 OS problem or my wireless connection because my brother's computer uses Windows 7 and connects through wireless as well, but his can print color just fine. He set his computer up like a year ago so he can't remember how he set it all up or what he did, so he's kind of useless.
As of right now the only thing I can think of to do is try posting on this HP help forum and post on the Xerox Printer help forum and see if anyone has any advice for me. If you have any ideas I'm up for trying anything because I pretty much NEED to be able to print from this computer!! Any information can help out a lot so just let me know. Thanks!

I have exactly the same problem with my dv7-4171us, my husband has the same printer and it print fine on my Xerox but mine only prints in black and white, its very frustrating. I called HP and after 2 hours on the phone they couldnt fix it either.
I'm thinking of doing a full "f11" factory restore. If anyone knows how to fix the color printing problem please let me know.

HP Pavilion DV7-1428ca _ CAPS + NUM LOCK Continually Blinks + Will not Start up Black Screen

Would appreciate any suggestions on the issue I am encountering.
I have an HP Pavilion DV7-1428ca that was left powered on, so it went into Safe mode (screen goes blank). Once I came back to my Laptop hitting any key would take out of of the Safe mode however this time it did not. It remained with black screen irregardless of buttons pressed.
Had booted and can hear the fan and hdd go for the 2secs then it stops to a Black Screen with the "CAPS + NUM LOCK" Continually Blinking. Tried to Hard Boot several times but the same thing re-occurs.
It does not seem to be blinking in a series a code, just a steady blink (every sec) for both the CAPS + NUM Lock for as long as I leave it on. HP Site provides a chart from 1-6 series of blink codes which does not seem to apply to me.
Being out of Warranty I am hesitant in bringing it to a local repair shop without trying any alternate trouble shooting first.
Thanks

Hi,
First of all, shutdown the notebook, unplug the AC Adapter unplugged, remove the battery, and then hold down the Power button for a full minute. Plug in the AC Adapter ( leave the battery out ) and see if the notebook will start.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

How to clone my HDD on my Pavilion dv7

I would like to clone my Pavilion dv7 HDD. It has a WD 1T HDD. I purchased another WD 1T HDD from bestbuy and a StarTech HDD Duplicator. It fails during inital Cloning. Called StarTech and they said I need to find out from HP if there was a HPA (Hidden Protected Area) on my drive. Can anyone tell me if there is a HPA on my HP HDD?
I really want to have a full backup of my drive just in case. My lap top is two years old and I use it a lot.

Hello themanafreak. I understand your notebook is getting warm during use.
First, you should ensure that the cooling system of the notebook is free of dust and debris but cleaning the notebook as per these instructions.
Also, another good step to take is to ensure that you have the latest version of the BIOS installed. I can locate the latest BIOS for you if you provide me with your product number. This document can show you where the product number is located. Finally, I do not know of a way to increase the fan's speed itself but you can set the fan to "always be on" by doing the following.
Reboot your computer and press F10 until the BIOS loads.Navigate to the System Configuration section.Ensure that "Fan Always On" is set to enabled.Navigate to the Exit section and save your changes.
Have a great day!

HP Pavilion dv7-1000ea - Never full volume/No Bass

Similar Messages

Maybe you are looking for