HP Pavilion dv7-1285dx - No F11, Won't Boot Windows -- Recovery Manager PATH?

I am repairing an HP Pavilion dv7-1285dx for a friend. I have restored countless other computers but this one has driven me up the wall after 7 hours of trial and error and web searches.
Here's the deal:
--The computer came with Windows Vista
--The owner upgraded it to Windows 7 this past fall
--The comptuer came in contact with malware and will not boot
--When booting, the computer will slowly attempt to load Windows, will make it to the "welcome" screen, then restart itself, creating an infinite loop
--I do have a recovery DVD for the computer; the owner burned it apparently in late 2010
--I am proficient in MS-DOS and am comfortable using the command prompt
--The command prompt is the only way I can operate this computer at the moment. I do not have access to Windows of any sort, let alone the web
--I do have two other computers here that are mine, both are Macs and one dual-boots into Windows; I do have a few flash drives and can burn optical media if necessary
The F11 key does not work on this computer to bring up the recovery manager. I know why, too--the machine was upgraded to Windows 7, which wiped out the connection between the key and the program.
My hope is that I can find the path of the recovery manager somewhere. There was a windows.old directory on the drive; I was able to change it to Windows (the existing Windows was renamed windows.scrap).
This enabled me to at least get to an OS selection screen. There were three options: 7, 7 (recovery), and Vista (recovery). None of them are able to get me into Windows. The Vista option states it is corrupt while both 7s will try to unsuccessfully repair themselves.
I can, however, access the command prompt through the Windows recovery program (NOT the HP recovery program, which I need to restore anything from either the partition on the D: drive or the DVD).
I did notice all of the files on the DVD were in .zip format once I got deep enough in a directory. I'm debating about extracting them on one of my other comptuers to see if I can just get them over on another device, but my only external hard drive is Mac formatted so I'll have to use a USB stick.
There have been queries about this out there referring to making the D: partition active. However, all of these solutions require Windows, which I cannot use. The same is true of downloads.
My biggest question--where could the recovery program be buried? I would be willing to bring files over on another device IF AND ONLY IF THEY DO NOT REQUIRE WINDOWS.
The SMINST directory within Program Files (x86) is not present.
Basically, I need a DOS-compatible, non-Windows, way to restore this computer.
I have no other Windows installation discs for the machine currently with me. Also, the COA sticker on the bottom of the computer is extremely worn and I can only read a few digits of it, so I can't use that for a restore I guess.
On a final note--the fan in this comptuer is extremely annoying; any way to turn it off besides just the switch in the BIOS that toggles whether it runs all the time?

You don't need to be in Windows to mark the D:\Recovery partition Active. Just boot with a utility cd with the disk management capability. If you don't have one_Scroll down on the page and get>> Bootable CD  If you don't have a burning app that can burn an ISO to cd get>> ImgBurn to burn the iso image to cd-a guide on using ImgBurn to write an ISO to a disc is> Here. Once created, boot from it.
Btw-have you tried booting from his Vista Recovery DVD? With the first disc in the CD/DVD drive power on the laptop and immediately tap Esc to bring up the menu. Then tap F9 Boot options. Use the arrow key to move down & highlight the Optical drive then tap Enter key. (No key is needed with Recovery DVDs)
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Similar Messages

  • HP Pavilion 15-n084ca Notebook PC won't boot from recovery discs .

    HP Pavilion 15-n084ca  product # F0Q63UAABL Notebook PC won't boot from recovery discs ,  it gets to 97% then satys there for an hour or so then comes up with an error code .
    computer won't boot windows 8 .

    Hi:
    For PC's that came with Windows 8, In order to boot from a DVD you need to change some BIOS settings.
    Please read the info at the link below for what settings to change.
    http://support.hp.com/us-en/document/c03736054

  • Can i Upgrading the cpu in a HP Pavilion dv7 1285dx

    can i Upgrading the cpu in a HP Pavilion dv7 1285dx I have Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz
    This question was solved.
    View Solution.

    Hi:
    Below is the link to the service manual for your notebook.
    http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01918142/c01918142.pdf
    See Chapter 1, page 1 for the list of supported Intel processors.
    Paul

  • Pavilion dv7-1285dx Docking Station

    I'm very new to forums. . . and a mature computer user - so be nice, I might be your grandmother!!  I have the Pavilion dv7-1285dx  and I would very much like to purchase a docking station.  I can't find anything that confirms there is a docking station for this laptop.  If you know - could you please tell specifically the name of what I'm looking for?   Can anyone help?

    According to the Service manual:
    link to Manual
    "Expansion port 3 supports the HP
    xb3000 Notebook Expansion Base and
    HP Notebook QuickDock"
    xb3000 on ebay
    QuickDock on ebay
    I always buy docking stations on ebay since they go for a fraction of HP list price, but you may still be able to order these direct from HP if you prefer that. There are dozens available of each type on ebay so do your homework on the seller and look for the best deal. I just chose these links so you would have a picture to look at.

  • OS X Lion 10.8.2 won't boot into recovery mode

    Help! OS X Lion 10.8.2 won't boot into recovery mode, I get a grey screen, the apple icon and the spinning symbol...Does anyone have any suggestions?
    Have a MacBook Pro (2009) and had no problems until upgrading to LIon from Snow Leopard... thanks!

    Hi there - thanks very much for your suggestion, it did reboot eventually but took a long time to get there.
    I've have run Disk Utility. After Verifying the disk it said it needed Repairing - so tried doing that and got the message " Error: Utility can't repair this disk. Back up as many of your files as possible, reformat the disk, and restore your backed-up files" I have got Time Machine but haven't backed-up since Dec 12...Can I use "Restore" to copy the MBP HD to an external HD and then re-install Lion?

  • I need recovery media for HP Pavilion dv7-1285dx Entertainment Notebook PC.

    The hard drive failed and I replaced it with a new SSD. The recovery disks that came from the Geek Squad guys at Best Buy won't work. Best Buy said to get them from HP and they would reimburse me. I can't find out how to order them on the HP website.
    This question was solved.
    View Solution.

    Hi:
    The product specs for your model indicate it came with Windows Vista Home Premium 64 bit.
    I do not see that you can order recovery media online for your model so you will have to call HP at this number 1-(800) 474-6836, and see if they still carry them.
    If not, you can still order a set from this non-HP vendor at the link below.
    http://www.computersurgeons.com/p-16605-recovery-kit-509033-001-for-hp-model-number-dv7-1285dx.aspx

  • Pavilion dv7-1285dx tv tuner

    I have a dv7-1285dx  and was wondering i see where the HD, memory and wireless stuff is there is a spot for a card or something and it looks like a tv icon on the case can I get the tuner from HP and install it myself I seen some models have that option unfortunately I didn't get it with my computer but would like it.

    I had thI updated to vista sp2 and I was receiving cable through my motorola dch 3200 through firewire played on VLC, when I upgraded it it just stopped working.  I tried all the tv tuner drivers, which I had to install last time, but no luck. it would be nice if Hp just did a better job of labeling drivers and describing them.  I mean wwhat is the point of labeling drivers witha  bunch of numbers.  Anyways I am trying a system restore now, cross my fingers.  Its also really annoying how after awhile your computer can only restore back to like 5 restore points, because they don't offer any options of increasing the size of the recovery partition, I just upgraded last night, and I am afraid the restore point was after I installed sp2 not before.  I dunno HP has really let me down with customer service, first off they sold me a laptop that they new had a bad videocard (look up nvidia lawsuit) HP was selling computers that should have been recalled after they knew about it, and the battery recall, pure bs, just because no one with a similar serial number had their battery blow up yet I cant get a new battery.  Even Though I have the Hp battery that is being recalled.  They need to fix some stuff to make it easier for people.  Like having an all in one driver disc download, as well as individual downloads, a program that tests what drivers you need.  I get better service from Gateway for my emachines computer, 24/7 free tech support, thats what we should really get, if we bought an HP laptop we deserve support, and if not that, a user friendly update and recovery system. 

  • Windows HP laptop won't boot Windows - possible hard disk failure!

    Hi there!
    A month ago my HP Pavilion dv6-6b57sa completely froze mid-use, and was unable to move the mouse or get any sort of response.
    Naturally I held the power button to hard shutdown and restarted. Ever since then I have been unable to boot Windows 7 (the original OS) properly, and all I could get to was a Startup repair which took days to try to fix the issues, eventually coming up with a message saying it was unable to fix the errors.
    Today I decided to ditch the data I had stored and do a fresh install - using the HP wizard by pressing F11 on boot and using a newly created USB Windows 7 install drive. After getting to the point of install process of Windows just loading the files, after choosing a hard drive partition successfully etc. the installation quit, citing a number of issues (screenshots link are below).
    So I then try to restart the computer, and get a 'SMART Hard disk error' (screenshot link below) and when I select continue startup from there, it says Windows failed to start (screenshot link below) and then leads to me to the Startup repair manager again - which fails again - (screenshot link also below!)
    So after doing a hard drive test, it says it has failed (screenshot link also below).
    So what can I do? Is there a serious hardware related issue linked with the hard drive (which is bound to cost lots of £££ I bet), or are there further steps I can take?
    Screenshot links: http://1drv.ms/1jnjviU
    Many thanks for your help in advance,
    Max

    Yes and you had to at the moment since you won't have a key unless you buy one from Microsoft for about 99 dollars.
    Try you best to get the key readble I mean try to read it, good luck!
    Sorry because of different timezone I might not be able to help/reply you right away.IF that happens I deeply apologize!
    **Click the White thumb if you like the answer.**
    **Please mark Accept As Solution if it solves your problem and only solves your problem, if you have any more questions please ask, this also helps others to solve related issues.**
    Feel yourself like home here, we are all happy to help, if you have an question reply or start a topic or pm me or an expert.

  • HP Laptop Won't boot from Recovery CD. (bios is set correctly) Jumpers? Faulty Optical Drive?

    Won't boot from HP Recovery CD. Bios is set for ATAPI CD/dvd as priority. Boot menu only shows HD.
    More detailed:
    Purchased HP recovery CD's from Hp. Put the CD in, went into the bios, set it up so the CD/dvd rom would be priorty in boot device. Saved and exited. Computer reboots, I press f9 to select from boot menu, Only the hard drive is shown. The ATAPI CD/dvd rom drive is not...I reboot and let it go past the first screen.
    BOOTMGR is missing.
    Press Ctrl alt delete to restart.
    ^^ That is where I am at. The CD-rom drive is functional, it spins, it works. The bios has it recognized.
    (This computer DOES NOT have an OS, so I am trying to put a fresh install in it. The CD is bootable, it came from HP saturday. I tested it on my Desktop and it boots like a charm.
    Help me please HP ;].

    Hi! In your situation, I recommend ordering the recovery media from Toshiba. I'm thinking that your OS has been corrupted by a Virus and you no longer have the hidden recovery partition. I have replied on the other message also. If you have further questions, I will try to answer them as best I can. You can get the Toshiba recovery media here. Scroll down to the bottom to find recovery media.
    Dokie!!
    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

  • MacBook Pro won't boot from recovery disc

    Hi, I've got an early 1998 15" MacBook Pro that came with Leopard I think, but I've upgraded along the way and was running Mountain Lion when trouble started. A few months ago it started randomly crashing and restarting, then progressed to not starting up but sitting on the grey screen.
    After reading some of the discussions on this and following the suggestions there, such as verifying and repairing the disk and the disk permissions, clearing the nvram etc, I took it in for a service and had the hardware checked - no problems found but the battery was replaced as it was pretty dead. A few days later the laptop started doing the same thing again.
    I backed up, downloaded a recovery disc to USB (on a Linux computer as mine was not compliant) although there was already a recovery disk on the laptop, and then erased the hard drive. This was pretty difficult as by this time all it could do was sit on the grey screen for a a bit and then restart, never actually booting up, but finally it worked.
    Now it won't boot to the recovery disc, either on the laptop or on the USB drive.
    Startup pressing Command R does not get me anywhere but the grey screen. Startup pressing Option usually shows me a picture of the Recovery disc but clicking on it gets nothing but the grey screen. With both, there's either a freeze or a continuous spontaneous restart. I also tried telling it I'd install Linux if it didn't want to let me reinstall Mountain Lion, but it did not respond to that either.
    If anyone has any ideas I'd be really grateful. The hard drive showed no problems in the test the service guys did and when I run verify disk it also shows not problems.

    Edward Durrant wrote:
    My question is, do I need the harddrive in for the laptop to function relatively normally?
    This is where you would install OS X, so yes, you need a hard drive. 

  • Satellite L850-161 won't boot from recovery disk

    When I got the laptop in 2012 I created 4 recovery disks but since then i've had my HDD replaced in my SATELLITE L850-161 but it has the recovery partition with nothing in it and the laptop won't boot from disk either so I can't format it but really need to, any suggestions??

    If you have 4 recovery discs be sure you start installation with disc number 1. After HDD exchange you should be able to use created recovery discs for recovery image installation.
    Does some other bootable disc starts properly?
    To be honest I dont understand how new HDDD can contain recovery partition that will be created if recovery image installation works.
    Problem is that in such situation you dont have many options. In worst case you can order original recovery disc for your machine.

  • Satellite A200 won't boot from recovery disk

    I need to reinstall the notebook but every time I boot from CD it won't.
    I tried every boot disk ( xp pro, xp home, Toshiba recovery disk ) at house but none of it works.
    The recovery disk boots (windows is loading) but after loading my laptop restarts.

    > Try to run Recocery CD under Windows and then choose reinstall option from cd menu
    Something like that is not possible using the Toshiba Recovery disk
    > tried every boot disk ( xp pro, xp home, Toshiba recovery disk ) at house but none of it works.
    In my opinion your CD/DVD drive can not read the inserted medias and therefore its not possible to restore the operating system.
    I think the CD/DVD drive should be checked by an notebook technician and if necessary it should be replaced.

  • My laptop won't boot Windows

    I have a Toshiba satellite P755-s5265 Windows 7. It's been acting strange for the last couple of months especially whenever I had a USB mouse or was using Chrome.  By strange I mean the mouse cursor will jump or stick and sometimes it would run slow even if the CPU usage and RAM were really low. One time, about a month ago, the whole system crashed and I got a blue screen. I restarted it and it started fine. I uppdated my drivers and switched to a different USB mouse. Everything was working fine until Saturday. On Saturday, it started doing the same thing again then crashed again. When I tried to restart it wouldn't start. I've tried everything to get it it restart including safe mode etc. Nothing has worked. 
    I got some advice to save my files before resetting it. I loaded ubuntu (for the purpose of saving my files) from a disk and it runs ubuntu with no problems. I can even connect to the intenet. I haven't been able to save my files but that just comes with my lack of knowledgde of ubuntu I guess. But, it still won't run Windows. I've tried to load it from the Windows restore disks and it won't load. I read somewhere that they had to be "bootable" but I don't really know how to do that. I tried to make a bootable disk with IMGBurn but I don't which files to use or how to do it. 
    Right now, if I try to start it, I get a blank black screen with nothing visible except the cursor. 
    I've tried every option under F8 and get either the same black screen or a black screen that says "BOOTMGR missing" 
    I've tried the HDD recovery command under F12 and get the same blank screen. 
    I think I've switched every optiom on the Bios menu and gotten no real change. 
    If I hold down the 0 button I get  "BOOTMGR missing" 
    I would be fine with resetting the laptop if it would just work. There isn't really anything THAT important on there. I just need it to work and I can't use ubuntu for what I need it for. 

    Satellite P755-S5265
     I haven't been able to save my files but that just comes with my lack of knowledgde of ubuntu I guess. 
    Maybe this helps.
       HOWTO Recover Files from a Non-Bootable Windows PC using Ubuntu Live
     I've tried to load it from the Windows restore disks and it won't load. 
    For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 76 of the User's Guide.
       Satellite/Satellite Pro P700 Series User’s Guide
    -Jerry

  • UEFI-only Won't Boot Windows Installation DVD

    As you can see from my topic subject, my W520 laptop won't boot from my Windows 7 Installation DVD when it is set to UEFI-only mode. I don't get any errors or anything, the screen just goes black for a second and returns to the Boot Menu, when I select the DVD drive. For what it's worth, my hard drive is already GPT partitioned, and I need to repair the installation.
    Before I ask for help, I just want to mention that I created this particular Windows 7 Installation DVD using the All-in-One tutorial so that I could have 32-bit and 64-bit options all on the same disc. The disc booted fine in "Legacy/UEFI" boot mode, so I'm not sure what the problem is. Does anyone have insight into this?
    EDIT: I've been following this tutorial: http://www.insanelymac.com/forum/index.php?showtopic=186440 and am at Step 14.
    ThinkPads and SSDs: Part 1 Part 2 Part 3
    Solved!
    Go to Solution.

    The UEFI/BIOS is the first thing I updated on the computer, so mine's 1.22. I wish it were that easy, though Could 1.22 have re-introduced the problem?
    EDIT: Holy smokes! There's another version of the UEFI-BIOS already Unfortunately, my hard drive is stuck in limbo! It's now partitioned in GPT and needs to be repaired. I'll use the bootable BIOS cd and report back if the new version works
    ThinkPads and SSDs: Part 1 Part 2 Part 3

  • Bootpicker Won't Boot Windows on MacBook Pro

    +We use bootpicker on iMacs, MacBooks, Minis and haven't had any problems until now. Suddenly the late 2008 MacBook Pro won't boot into Windows from bootpicker.+
    +It's exactly the same problem described in this archived post that I've quoted below. Same log message as well.+
    +Anyone found a solution for this?+
    *Bootpicker doesn't reboot automatically on Windows selection*
    Posted: Oct 17, 2008 3:00 PM
    Hi all! Yesterday I installed Bootpicker (2.1.2) which now is provided by Apple (http://www.apple.com/education/it/bootpicker/) to select between Mac OS X 10.5 and Windows (Boot Camp).
    It works fine except following: The Bootpicker menu is displayed after loading Mac OS X directly before Mac OS's login dialog. When I pick Mac OS the Mac OS login dialog is displayed - fine. When I select Windows, also the Mac OS login dialog is displayed. I had expected that in this case Bootpicker will automatically reboot the machine to start up from the Windows partition. Instead I have to manually select the reboot button in the login dialog.
    I think there is something wrong. The /Library/Logs/bp.log says following:
    17:55:43 BootPicker: Initiating.
    17:55:44 BootPicker: Configuring interface for Windows volume/device: /dev/disk0s3
    17:55:46 BootPicker: User chose Windows.
    17:55:46 BootPicker: Bless args: (
    "--device",
    "/dev/disk0s3",
    "--setBoot",
    "--legacy",
    "--nextonly"
    17:55:47 BootPicker: Flagging slice 3
    fdisk: could not open MBR file /usr/standalone/i386/boot0: No such file or directory
    Enter 'help' for information
    fdisk: 1> Partition 3 marked active.
    fdisk:*1> Device could not be accessed exclusively.
    A reboot will be needed for changes to take effect. OK? [n] Writing MBR at offset 0.
    fdisk: 1> 17:55:47 BootPicker: Terminating.
    May be the unsuccessful configuration of the MBR causes the failure? Any other experiences or suggestions?

    I think that the issue might be that there is no boot0 in /usr/standalone/i386. I have had similar issues lately when trying to make a bootable usb memory. I think this is necessary for the legacy option in the bless utility. If some one have a solution for this I would like to know as well.

Maybe you are looking for

  • Creation profile based schedule lines

    Dear all, I release the Forcasting schedules based on the creation profile assign to the Scheduling agreement (Lpa) In the creation profiel i have maintained the Aggegation horizon as 0-60 (days), 60-90(weeks) and 60-999 (months). after release when

  • I updated my OS and mistakenly created a new Apple ID.  I want to change my Apple ID back to my email address

    I updated my iphone operating system and mistakenly changed my apple ID from [email protected] to [email protected]  How do I switch the Apple ID back?

  • Centering a horizontal Spry Menu

    I am extremely new to DW and have been trying for hours to center a Spry Menu that I created and I can not figure it out.  I've watched a dozen tutorials, have books, and have tried Googling but can not find my answer.  Basically, I would like my men

  • Display in character field type

    Hi all, I have fields in my itab which are of character type. I am moving the type p value to char. When it is moved the comma in between is missing.How to move wihtout misssing the commas to character. Regards, Priya

  • Authenticating within a script without entering admin credentials

    Greetings all, I have, with some help from you here, put together a shell script to fix a bug that's part of an system disk image I am working on. The script works fine, except for I'd like the "with administrator privileges and password" which promp