HP PAVILION dv7-5000. sandy bridge

I just talking with Intel Technical Support Engineer and they say to me -"Marina, this design flaw with the chipset, will cause its performance (of Sata port 2-5) degrade over time, and not immediately. I would request you to contact HP for support on this. They will assist you in the correct manner, for this chipset" so what say OEM company HP?

There is a problem with the SATA II ports on the motherboards for Sandy Bridge processors. They say that up to 5% of them may have troubles in the future but going to replace all the motherboards (laptops, desktops) anyway. If your laptop has a Sandy Bridge processor, call HP or the seller of the laptop and ask them for a replacement. It's a similar issue like with the Nvidia graphics cards some time ago..
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
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? for the experts regarding the HP Pavilion dv7t Quad Edition (with the new Sandy Bridge CPU's)

Hello,
This is a question for the experts.
The HP Pavilion dv7t Quad Edition has the following GPU:
1GB ATI Mobility Radeon(TM) HD 6570 graphics
Is this GPU GDDR5 or DDR3 in this laptop? I know someone that purchased one from a MicroCenter and it shows GDDR5 on the packaging (http://www.flickr.com/photos/bravoexo/5298674802/) and in GPU-Z, but I called HP support and they said it was DDR3 (although, HP support told me that GDDR5 didn't exist and that DDR3 in GPU's were the most advanced to this date).
Please let me know ASAP, as this is a main factor in me purchasing this or not. I can find other DDR3 gaming laptops out there for less, but if this really IS GDDR5, then I'm sold.

Thank you both for your questions and answers, I was wondering the exact same thing. I'm ashamed to admit I already began the process of perchasing this computer prior to having all detailed specifications made available.
I'm upgrading from a 13.3 inch HP laptop called the dv3510nr. It was never intended for enthuiast gaming, but it has exceeded the sum of its parts. It does have dedicated graphics, backlit keyboard, other novelties that make it the best computer I've personally ever owned.
Few people can say they've managed to run Fallout 3 or Supreme Commander at maximum detail on a 9300M GS. It has 512 MB of DDR2 memory, 4 GB system memory and a 25W P7350 Core 2 Duo processor (2.0 GHz)
Its served me well but mobility is no longer a priority. I waited until Sandy Bridge was announced and took the plunge immediately. 6 GB of DDR3 RAM, a 6570 with 1 GB, 1600 x 900 display AND best of all:
-The i7-2720 quad core processor, (2.2 GHz, up to 3.3 GHz with Turbo Boost)
--for a total price of just over $1,000 after taxes. With 2 year warranty standard.
For brand new, bleeding edge technology not yet even widely available, at such a large upgrade margin at an absurdly low price; I didn't need to know anything else.
So imagine my excitement when I learned this 6570 was in fact based on the old 5770 (the lowest available card with GDDR5 support), not the 5650; and could contain a 1 full GB of the fastest memory technology on the market, GDDR5.
That would mean virtually no bottlenecks in my system as a whole; I don't have an SSD but truth is, I don't like them anyway. They don't last very long with 'wear leveling', cost too much and only impact synthetic benchmarks.
My new DV7 can't get here fast enough.

Has Anyone gotten the HP USB Tunner (KS523AA) to work on a Sandy Bridge Laptop (DV7-4290us)

Just Wondering what the heck the deal is. I have two older DV7s that do work with their TV Tuner But this new one is driving me nuts. I also noticed that it appears HP has changed MediaSmart in that on the two older laptops the module/program that is used to watch/record live TV is called MediaSmart Live TV. On this new laptop the Module appears to be MediaSmart Movies and TV. So I was also wondering if anyone with a Windows 7 Home Premium has gotten the MediaSmart Movies and TV program to work with the KS523AA tuner.
Since this is one of the Sandy Bridge laptops (with the Intel Chip problem I may end up returning the entire laptop) so has anyone gotten the KS523AA working on either a DV7-4280us or an Envy 17-1190NR
Thank You

Hi Beechwood54,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP ENVY m6 Notebook and the headset not working correctly. Here is a link to resolving microphone issues with Windows 8.1. You have the option to do a system restore to when the product was working correctly.
Hope this helps you.
Thanks.
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Pavilion g6-1262sa CPU upgrade v2, Sandy Bridge = Ivy Bridge?

Hi, thanks to the Pavilion g6-1262sa maintenance and servicing manual and this magnificient forum I've recently found out that replacing my i3-2330m is possible with all sandy bridge processors up to i7-2620m.
Theese questions may sound silly but I continued my research and I've got couple more ideas to confront with reality.
I do realise that compatibility is not only matter of fitting the same socket but also bios installed on certain motherboard, however:
1. Do you think it would be possible to swap Sandy Bridge (2nd gen) i3-2330m for some Ivy Bridge (3rd gen) i5 -3210m?
2. Is the 32nm to 22nm manufacturing technology enough difference on it's own (even if the rest of architecture is the same) to prevent this from working?
3. Is bios of my g6 motherboard somehow identyfying installed processor? (if it's not on "the list" it will simply not run?" or is it only technical compatibility matter?
According to some statements which I found on some IT forums and sites (and some self researched facts):
Socket: both processors are compatible with BGA1023 socket. (at least that's what I found, if someone could confirm I would be grateful)
Architecture difference: "The 3rd generation is called "Ivy Bridge," and is basically a copy of Sandy Bridge manufactured on a smaller scale, or die. However, Intel also focused on beefing up the integrated graphics in this generation."
TDP: both are 35 W
Cores: both are 2 physical (4 Virtual - thanks to hyperthreading I guess?)
Power consumption: "the Ivy Bridge CPUs also use less power", "Ivy Bridge consumes a little less power; around 10w i think."
Temperature: i5 -3210m goes 5*C higher than i3-2330m - shouldn't do much difference
Looking forward to some replies, RacA
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It is not a technical (socket) incompatibility since as you likely know Ivy Bridge and Sandy Bridge are backward compatible on most desktop motherboards. However, HP has only implemented 2d gen Intel Core processor compatibility on the HM65 Express chipset which yours has. Motherboards that will support 3rd gen CPUs use the HM77 chipset. There is no other motherboard that will fit in your chassis.
Your analysis above, which was pretty good, left out the chipset, which you always have to think about when assessing upgrade possibilities:
http://www.cpu-upgrade.com/mb-Intel_%28chipsets%29/HM65_Express.html
The HM65 does support a couple 3rd gen CPUs but none of them is on HP's list for your model. You could try one of the ones listed in the link I gave but I think there is a very small chance they will work.
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I NEED HELP TO SOLVE MY SANDY BRIDGE CHIPSET ISSUE !!!

Hi,
I need help from somebody to receive the updated part for my Pavilion Dv7 4290us !!!.
This is one of the machines affected by the Sandy Bridge issue, I checked many times...
I already registered the Laptop
Thanks in advance
Manuel Ramirez
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The product number of your laptop is XZ037UA#ABA (Here ABA means this particular model was sold in US only) . Where was this laptop purchased exactly and Where are you currently located?
HP provides a global warranty and ideally this should be covered at no additional cost. You can find more info at below link
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpr01266&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USE...
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I am an HP employee!!

Replace touchpad on Pavilion dv7

I have a Pavilion dv7 4150ea, which has one of those completely unusable (by design) touchpads - very difficult to click, curser jumping around the screen etc.
I see that the new dv7's have a revised touchpad, with proper seperate buttons which is said to be much better.
Is it possible to to get hold of one of the new touchpads and put it into my laptop? Wil it fit and will the driver work etc? Does anyone know the part number of the revised trackpad?
Thanks
Spike

Hi,
Maintenance and service guide for Dv7-4000/5000 laptops:
http://h10032.www1.hp.com/ctg/Manual/c02666747.pdf
On page 22 are listed all compatible top covers (including touchpads etc..). Any other top cover may not work with the laptop..
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
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There is no bluetooth device in the device manager on my pavilion dv7 - 4065ei, does it exist?

I have a HP Pavilion dv7-4065ei on x64 Windows and I have never used the bluetooth device that is supposed to part of this laptop. I just know the specs from HP website say there is a BT device but I dont see it. I bought my laptop second hand so I dont know the original state.
I downloaded BT drivers on the official HP website (broadcom 2070) but I recieve an error during installation that sort of says there isn't any BT device on my laptop. There is no indication of any bluetooth device on this laptop even in the Device Manager.
I know there something I'm missing.
Any help please?

Suggest that you download and install AirPort Utility 5.6 for Mac OS X Lion, which is the full featured version of AirPort Utility for Lion. This version was released at the same time as AirPort Utillity 6.0.....perhaps you missed this.
If you still don't see a NAT tab...that would indicate that the AIrPort Extreme is in Bridge Mode (NAT is turned off...so there is nothing to adjust) and that NAT is being handled by another device on your network.

Is it possible to upgrade/add a graphics card to a Pavilion dv7-7000 laptop?

I've been doing a lot of research lately, to mostly no avail, about whether or not my HP Pavilion dv7-7025dx laptop can have a dedicated GPU added to it, as currently it only has the integrated Intel HD 4000 Mobile graphics card.
Mostly I've come across the unfortunate agreement that most laptops cannot have their graphics cards upgraded/swapped out, since the graphics card is soldered on to the motherboard. However, after talking to an HP "support representative", they said they believed it was possible to add a graphics card, as long as it is compatible with the HM77 45W UMA Motherboard my computer has.
Furthermore, after finding the maitenence and service manual online for my computer ( http://h10032.www1.hp.com/ctg/Manual/c03221579.pdf ) it says that it could have come with switchable graphics, specifically the Nvidia Geforce 630M or 650M.
So I am wondering, is it really at all possible to add a dedicated graphics card, either by having switchable graphics or something else? Or am I stuck with the integrated Intel HD graphics?
If I can upgrade/add a new card, where would I be able to find/buy a compatible one, and would I be able to install it myself or would I need to go to a local computer repair?
My laptop is the HP Pavilion dv7-7025dx Entertainment Notebook.
It has an Intel Core i7- 3610QM CPU @ 2.30 GHz, 8GB memory, 750GB hard drive (5400 rpm).
I am currently running Windows 7 Home Premium SP1 (64-bit).
Any other specifications can be found here:
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lang=en&lc=en&product=5263030
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YoureInMySpot wrote:
I've been doing a lot of research lately, to mostly no avail, about whether or not my HP Pavilion dv7-7025dx laptop can have a dedicated GPU added to it, as currently it only has the integrated Intel HD 4000 Mobile graphics card.
Mostly I've come across the unfortunate agreement that most laptops cannot have their graphics cards upgraded/swapped out, since the graphics card is soldered on to the motherboard. However, after talking to an HP "support representative", they said they believed it was possible to add a graphics card, as long as it is compatible with the HM77 45W UMA Motherboard my computer has.
Furthermore, after finding the maitenence and service manual online for my computer ( http://h10032.www1.hp.com/ctg/Manual/c03221579.pdf ) it says that it could have come with switchable graphics, specifically the Nvidia Geforce 630M or 650M.
So I am wondering, is it really at all possible to add a dedicated graphics card, either by having switchable graphics or something else? Or am I stuck with the integrated Intel HD graphics?
If I can upgrade/add a new card, where would I be able to find/buy a compatible one, and would I be able to install it myself or would I need to go to a local computer repair?
My laptop is the HP Pavilion dv7-7025dx Entertainment Notebook.
It has an Intel Core i7- 3610QM CPU @ 2.30 GHz, 8GB memory, 750GB hard drive (5400 rpm).
I am currently running Windows 7 Home Premium SP1 (64-bit).
Any other specifications can be found here:
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&dlc=en&lang=en&lc=en&product=5263030
Hi,
You can't add a dedicated graphics card to the system like this. The vga is soldered to the board so no way you can just plug it in like on a desktop. However, you can buy a new motherboard with the dedicated graphics card on it. It also requires a new heat sink.
Manual: http://h10032.www1.hp.com/ctg/Manual/c03221579.pdf
You need a 682040-001 board plus 682061-001 heat sink to have a dedicated graphics card on your laptop. Have a look on ebay for the part numbers.
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

What do I need to install a second hard drive in my Pavilion dv7-6b77dx?

I have a HP Pavilion dv7-6b77dx Entertainment laptop and want to install a second hard drive in the second empty bay. I have a 32o Gb drive but I need the cable to hook it up. Where can I find the proper cable?

Hi, you can order the hard drive upgrade kit here:
http://h20141.www2.hp.com/Hpparts/Search_Results.aspx?mscssid=92A6CF5069A84DB8994705680353B526&Searc...
The service guide for your PC is here http://h10032.www1.hp.com/ctg/Manual/c03043778.pdf
-Bryan
I am an HP employee

Pavilion dv7 - Can I add a second hard drive?

I have an HP Pavilion dv7 2173cl laptop. I've read that I can add a second internal hard drive. Is that correct? If so, what is the max size that it will take? Any special type that I should buy?
Thanks!
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Hi,
This model allows to use 2 HDD's. Max capacity is 500 GB.
To install second drive you will need Hard Drive Caddy and Cable Connector. You may buy them here.
Here is service documentation for your model. On page 46 you may check where you may install secondary hard drive.
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Restore Ivy Bridge to Sandy Bridge MSI Z68A-GD55 G3

Hi,
I made the mistake that upgrade my BIOS to Ivy Bridge compatible one and I lost my all OC control over my motherboard. When I tried to back to version 23.7 BIOS that in the link http://msi.com/product/mb/Z68AGD55_G3.html#/?div=BIOS , I get the following error "rom file romid is not compatible with existing bios" with MSI Forum HQ USB Flashing Tool. Please help me, how can i go back to Sandy Bridge bios?

Quote from: Svet on 26-April-14, 18:33:22
it will help to flash back to the wanted bios
Sorry but I can't say I understand what you are saying :(

Graphic card for hp pavilion dv7-3152

Hi all!
I have a hp pavilion dv7-3152ca I bought some time ago. For some weeks now, the laptop became a bit strange, shutting down by itself randomly with Power Kernel error 41 on win7 64.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=fr&lc=fr&dlc=fr&docname=c02143694
After checking some place, i've seen it could come from overheating so cleaning would be a good move. After disassembling the whole thing (you have to remove any single part to do such!), problem still occurs. So it does not come from heating.
I know it can come from several thing but as my video card is messy for a while (the vga output does not work anymore, had to buy a hdmi to vga converter to use laptop for ppt), I guess it could be the reason.
Now, problem: which card and where to buy!?
What kind of specs should i check for? I mean on pc, it's easy with mobo, you can get ref but for laptop... and as the laptop is not anymore under warranty, no way to get any kind of support from HP (good job guys, way to go...)
Any inputs?
Thanks

If the video card is bad, it will mean replacing the whole motherboard. The video chip is soldered to it. If you need help finding the part let us know.

Can I upgrade my processor in my pavilion dv7 4179nr laptop?

Can I upgrade my processor in my pavilion dv7 4179nr laptop from a 1.70 GHz to a 2.0+ GHz processor & if so, what kind & how much do they usually run? I am running Windows 7 Home Premium 64 bit.

Hi:
Below is the link to the service manual for your notebook.
http://h10032.www1.hp.com/ctg/Manual/c02642701.pdf
Supported processors can be found in chapter 1, pages 1 & 2.
Part numbers for processors can be found in chapter 3.
Enter the part number in the box at the link below and you can see what HP charges for them.
http://h20141.www2.hp.com/Hpparts/CountryChoice.aspx
I would look on eBay and see what is for sale there.
Paul

Sound does not work on my HP Pavilion dv7-6b78us

Running windows 7 on my HP Pavilion dv7-6b78 us laptop computer. The sound has never worked on this machine. Trouble shooting sound test fails. Any recommendations appreciated.
Thanks
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Thanks work great. Don't know what caused this problem.

Pavilion dv7 blue screening - HP support assistant cannot test BIOS or memory modules but BIOS can?

About a month ago my dv7 started doing something strange - during normal use (not gaming, just word processing, showing a powerpoint presentation, showing a video on youtube, etc.) the cooling fan speed would suddenly ramp up to jet-engine speed and shortly thereafter the computer would blue screen, crash dump, etc. (no, I did not write down any info from the blue screen message - I will do so next time). Having experienced a blue screen issue with a Dell laptop I thought the hard drive was going bad, because about the same time I was suddenly unable to run a backup of the hard drive. After several attempts, I was finally able to backup the hard drive, and then replaced it with a new drive, re-installed OS with my recovery flash drive, worked through all of the windows updates that were recommended, and thought everything would be good to go. Now I have no problems backing up hard drive, etc. Then on day 2, after only a few hours of use, the cooling fan speed suddenly ramped up again and the blue screen returned.
A friend who is a tech suggested running HP diagnostics on everything, so I rebooted, hit F2, and started by testing the hard drive; as expected, no problems there. I next tried to test the memory (8192 MB total in two modules), and the test failed. I also tried testing the BIOS, and that too failed. The HP diagnostics reported that it couldn't even read the BIOS. Hmmm, strange. So I re-booted, hit F10, and went into the BIOS (BIOS date 10/5/11, revision F.1B). I HAVE NOT IN ANY WAY MODIFIED THE BIOS - I'm good, but not that good. Via the BIOS test utility, I tested both memory modules independently and then together, and everything checked out fine. I also tried switching modules between slots and re-tested via the BIOS utility, and that too checked out. I then returned to the HP diagnostics utility and tried re-testing the memory (both modules together - failed, one module at a time - both failed, in both slots).
HP tech experts, can you give me any guidance? This has been a great machine for me, I have taken good care of it, and am hoping to get a few more years out of it (I'm a middle-school science teacher, can't afford another one at this point). If I can't find a fix, I may have to go back to using my antique overhead projector in my classroom...

Hi @h20roks ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv7 and getting the BSOD and shutting down. I recommend to restore the BIOS defaults with this document selecting the reloading the BIOS default settings. Not rollback.
Here is a link to the HP Support Assistant if you need it. Just download and run the application and it will help with the software and drivers on your system that could need updating.
Hope this helps you.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP PAVILION dv7-5000. sandy bridge

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