Hp Pavilion DV7 Lost Battery!

HP Pavilion Dv7 dv7-3013eo
Windows 7 Ultimate
0% available,(plugged in,not charging)
Battery is in and always worked but one day she collapse!
Disconect cable pc turns off.. But not charging battery!
No installs was made!
What to do?

Buy a new battery. They just die suddenly sometimes because there is a "counter" in the smart chip that shuts them down after a certain number of charge/discharge cycles. I am guessing the laptop is 18-24 months old which is about when batteries go out.

Similar Messages

HP Pavilion dv7-3164cl (battery not charging)

I have a HP Pavilion dv7-3164cl Entertainment Notebook PC that I purchased from Costco around 2 years ago. After having it for about a year and a half or so it just stopped working all together (wouldn't boot up at all).
So here I am trying to get it to work today. I researched various "plugged in, not charging" threads around the internet.
I eventually got it to boot up but the battery is not charging, it is just going down running off the battery.
I followed this link to try a few things Battery Does not Power Notebook or Hold a Charge
I have the led indicator lit up, telling me the ac adapter is working fine but yet the battery still doesnt charge. The bottom right of the taskbar doesn't say "plugged in" or "plugged in, charging".
Going to the second step of "troubleshooting the system board" on the link I provided had me do this...
"If the power supply works properly, troubleshoot the system board using the following steps:
Keep the computer connected to the external power source and remove the battery.
Press and release the Power button to start the computer."
When I do this my Notebook doesn't power on, it needs my battery to turn on (and it does just fine, with everything working) but as I said, the only problem is that the battery isn't charging.
Then I read further and see this...
If the power LED is on , but the computer does not power on, then the computer needs to be repaired. Contact HP Service and Support for further assistance.
So any suggestions as what to do next? I really don't want to send it in (too costly). I already tried buying a new ac adapter and that wasn't the problem. Maybe buying a new battery perhaps? I was thinking this because it wasn't used for quite a few months, but I was thinking it at least had to receive the charge at the very least. Maybe dying once I had the ac adapter removed, but when I first got it fired up it was up around 86% even after all this time and I was doing a few updates to the computer when I noticed it wasn't charging, but then I had ran it down to about 13% so I shut it off for fear of it turning off for good.
Any help would be appreciated.
PS: I already tried the reset method by removing the battery and disconnecting the ac adapter and holding the power button down for 20 seconds. I also tried the method of going to Start > Device Manager > Batteries > Microsoft ACPI-Compliant Control Method Battery > uninstall, Then scan for harware changes.
Both these methods didn't work for me.
Again, thank you in advance for reading this plea for help.
-frustrated

Hey there,
did you resolve the problem? I have my computer at 48% until it says plugged in, not charging.
All the tricks found on the web did not work - any suggestions?
Thanks

Pavilion Dv7 7023cl: Battery and networking problems.

Hello. My Pavilion Dv7 7023cl has been going downhill for the past few months, but I've been planning on purchasing a new hard drive for it, since my current one is failing. However, I'll get to the point. For some reason, and some how, the battery is locked into place, with the slider pushed all the way right. There is an orange picture of a square with an arrow to the extreme left. I need help fixing this since I need to clean the fan vents, as the computer is reaching 82 degrees Celsius... The second issue is that the internet key is showing an orange light. I've tried resetting the BIOS settings, rebooting, and pressing every single key on my keyboard. Still no luck. The third is that it's overheating often, regardless of if the vents are clean or not. It may possibly be the fan, but... Unfortunately, the computer is not under warranty anymore. Here are the specifications:The processor is an AMD A8-4500M APU with Radeon HD graphics. It claims to be 1.9 Ghz, but it always run at 3.0. It's not overclocked.I have 8GBs of R.A.M. with only 2GBs left. Don't ask me how.It scores a 5.9 on the Windows Performance Index, based on the 5.9 rating of my Disk Data Transfer Rate.4 cores, 4 logical processors.

DV 9000 series has same problem. Apparently so do most of their Laptops. My wife and kids have all been burned by haveing the system on their laps. I only use at a table and had to build a special base to raise the system off the table
to allow all vents to be clear 2 inches.
I had them send me restore disks for other reasons. Now my bios says "Not Vista".
If I was you, I would cut my loses and move to an other manufacturer. get the extended warrenty and keep it up to date
Hp is no longer even on my list of possible product purchases. Their products and if you want that, support service, suck.

Pavilion Dv7 7023; some serious issues. Help needed.

Hello. My Pavilion Dv7 7023cl has been going downhill for the past few months, but I've been planning on purchasing a new hard drive for it, since my current one is failing. However, I'll get to the point. For some reason, and some how, the battery is locked into place, with the slider pushed all the way right. There is an orange picture of a square with an arrow to the extreme left. I need help fixing this since I need to clean the fan vents, as the computer is reaching 82 degrees Celsius... The second issue is that the internet key is showing an orange light. I've tried resetting the BIOS settings, rebooting, and pressing every single key on my keyboard. Still no luck. The third is that it's overheating often, regardless of if the vents are clean or not. It may possibly be the fan, but... Unfortunately, the computer is not under warranty anymore. Here are the specifications:The processor is an AMD A8-4500M APU with Radeon HD graphics. It claims to be 1.9 Ghz, but it always run at 3.0. It's not overclocked.I have 8GBs of R.A.M. with only 2GBs left. Don't ask me how.It scores a 5.9 on the Windows Performance Index, based on the 5.9 rating of my Disk Data Transfer Rate.4 cores, 4 logical processors.

Hi, Double post, please use: http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/Pavilion-Dv7-7023cl-Battery-and-networking-problems/m-p/5182507 Thanks.

I have a HP Pavilion dv7-1444 running Vista 64 bit. I have lost all sound.

I have a HP Pavilion dv7-1444 running Windows Vista 64 bit. I have lost all sound. There's a red x next to the speakeer icon on the bottom right of the screen. I have reloaded drivers, checked Device Manager, tested sounds, HP Support Assistant says I have the latest BIOS installed. I tried a one prong earphone in the two prong headset and got no sound. The mute button and the volume slider don't work either.
Please help me if you can.

@rerateusa
Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop and install using the downloaded file.
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HP Pavilion DV7 Battery, 4400mAh, 6600mAh ,8800mAh, which capacity is better for my hp laptop?

HP Pavilion DV7 Battery, 4400mAh, 6600mAh ,8800mAh, which capacity is better for my hp laptop?
Home
>>
HP/Compaq
>>
HP Pavilion DV7 Battery
HP Pavilion DV7 Battery
30 day money back ! 1 year warranty !
Product Name :HP Pavilion DV7 Battery
The replacement HP Pavilion DV7 battery is specially designed for the original 6-12 Cell HP Pavilion DV7 battery.These high quality replacement batteries are engineered to meet or exceed original specifications assuring better performance and longer life. The quality of this HP/Compaq laptop battery is in high grade quality and certified by CE and RoHS. You can reassure of purchasing it!
Capacity :8800mAh
Voltage :10.8V
Cell Type :Li-ion
Color :Black
Weight :531g
Dimensions :205*53*38mm
Price :£ 54.57
Shopping Cart :
HP Pavilion DV7 Battery
30 day money back ! 1 year warranty !
Product Name :HP Pavilion DV7 Battery
The replacement HP Pavilion DV7 battery is specially designed for the original 6-12 Cell HP Pavilion DV7 battery.These high quality replacement batteries are engineered to meet or exceed original specifications assuring better performance and longer life. The quality of this HP/Compaq laptop battery is in high grade quality and certified by CE and RoHS. You can reassure of purchasing it!
Capacity :6600mAh
Voltage :10.8V
Cell Type :Li-ion
Color :Black
Weight :450g
Dimensions :205*53*38mm
Price :£ 48.57
Shopping Cart :
HP Pavilion DV7 Battery
30 day money back ! 1 year warranty !
Product Name :HP Pavilion DV7 Battery
The replacement HP Pavilion DV7 battery is specially designed for the original 6-12 Cell HP Pavilion DV7 battery.These high quality replacement batteries are engineered to meet or exceed original specifications assuring better performance and longer life. The quality of this HP/Compaq laptop battery is in high grade quality and certified by CE and RoHS. You can reassure of purchasing it!
Capacity :4400mAh
Voltage :10.8V
Cell Type :Li-ion
Color :Black
Weight :361g
Dimensions :205*53*38mm
Price :£ 34.57

I'm pretty sure battery capacity doesn't related with power performance of your system.. (in a notebook)
well perhaps this is just another way of people to advertise their website.
anyway. go for the biggest capacity, make sure it's genuine, and you can unplug ur battery if you dont have one

HP Pavilion dv7 . Primary (internal) Battery (601) charge is low .

                HP Pavilion dv7 . On start-up , message says that Primary (internal) Battery (601) charge is low and needs replacing .
               The PC operates normally on mains supply , so do I really need to replace the battery , being that I always use the PC powered by mains supply .
                If I really must replace the battery , where can I purchase the replacement from , and how much will the replacement cost ?
                 Many thanks ,
                    TC48
This question was solved.
View Solution.

Hi,
Just to clarify, the 601 error relates to your notebooks main battery ( not the rtc cell on the system board ).
If you're happy with running the machine on mains power full time, there's no issue with that and you can simply remove the battery.
If you do want to replace the battery at some time, you can order a new one through HP Parts Store or ( and often less expensive ), just google the full Model No. of your dv7 series notebook including the term battery.
Regards,
DP-K
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Battery for Pavilion dv7-1245dx

The original battery for the unit is an 8-cell Li-Ion. Do you know if replacement battery may be a 12-cell Li-Ion, which I'd assume would yield longer battery life, or must I stay with 8-cell? Thanks.

progman wrote:
The original battery for the unit is an 8-cell Li-Ion. Do you know if replacement battery may be a 12-cell Li-Ion, which I'd assume would yield longer battery life, or must I stay with 8-cell? Thanks.
Hi,
I have checked the manual for this series laptops and the 8-cell is the top. There are two compatible batteries, 6-cell and 8-cell. However, this says something about a compatible 12-cell battery:
http://www.ebay.co.uk/itm/12Cell-Battery-for-HP-Pavilion-DV7-1245DX-dv7-3065dx-dv7-3165dx-dv7-1018eg...
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
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Power jack damaged, drained battery for PAVILION DV7-1135NR

I've had countless problems with my HP PAVILION DV7 1135NR, but I've managed to fix most problems, but of course another one appeared.
I usually have to "jimmy" my power adapter around to get a charge, but in this case, I was too rough and completely ruined the power jack (where you plug power adapter into) , my battery never charges and stays at 0% therefore there's no way to power on the laptop without a power source. Will this be an easy fix that a "girl" can do by herself? What parts do I need to get my laptop powered on?
This question was solved.
View Solution.

You need the power connector cable which is part of the "cable kit":
480474-001
Here is the Service Manual:
Manual
Page 34 has a picture of it. Page 85 shows how to get the top cover off. The power connector cable can then be removed and replaced. It plugs into the motherboard. It is not a real easy fix but not as hard as a motherboard replacement. The part is dirt cheap.
http://www.ebay.com/itm/NEW-DC-JACK-POWER-PORT-SOCKET-HP-PAVILION-DV7-1000-SERIES-DC301004S00-w-CABL...
If this is "the Answer" please click "Accept as Solution" to help others find it.

Battery will not charge on HP Pavilion dv7 laptop

It seems that the battery in my laptop will not take a charge. I have not recieved any error messages upon startup or while it is being used. I have tried using a new charger to rectify the situation, but it doesn't make a difference. I can still use the laptop, but only if the charger is plugged in. Is it possible that the battery is dead? If so, can I purchase the battery locally and replace myself? Please help.
Product Name: PHP Pavilion dv7
Product ID: LW174VA#ABA
Regards,
Scott

The product ID you gave does not return any results. Can we have the model number? It will be dv7-xxxxzz where x is a number and z is a letter. Where do you live (country)? Yes, batteries are widely avaliable and easy to install. If the laptop is over 2 years old it likely needs a new battery.

Pavilion dv7-4047ea 'no battery is detected'

I have recently purchased and inserted a new battery for my Pavilion dv7-4047ea notebook.
However, when I boot up the message "no battery is detected" appears in the hidden icons panel, together with a RED CROSS on the battery symbol. After speaking to the batterysupplier, they have confirmed that I have the correct battery and advised me to upgrade the BIOS to cure an incompatibility problem.
I have attempted this but have been informed that I have the latest version of BIOS on my machine.
I have also tried any other related resolutions without success.
Can you help please?
My system configuration (from msinfo32.exe) is shown below
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MAJAMES-PC
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv7 Notebook PC
System Type x64-based PC
Processor AMD Phenom(tm) II P820 Triple-Core Processor, 1800 Mhz, 3 Core(s), 3 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.29, 25/02/2013
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name MAJames-PC\M A James
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.74 GB
Available Physical Memory 1.67 GB
Total Virtual Memory 7.49 GB
Available Virtual Memory 5.17 GB
Page File Space 3.74 GB
Page File C:\pagefile.sys
Thanks
Mike James

Hello mj-18
Welcome to the HP Forums!
I apologize that the new battery is not being detected in the notebook. I can definitely help you with this!
Normally, a new battery has to be calibrated before it can be used. Sometimes, an un-calibrated battery will not be detected until you calibrate it. I can provide an HP document with instructions on how to do this: Testing and Calibrating the Battery (Windows 7)
Following this document will allow you to successfully calibrate the battery. Additionally, it will test the battery for any issues it might have. Please try all of these steps and let me know what happens!
Thanks for choosing the HP Forums. Have a great day!
I worked on behalf of HP.

Battery Compatibility for my HP Pavilion dv7 Entertainment PC

Hi,
The spare part number for my HP laptop battery reads 593554-001. The closest match I found in the market was 593553-001. Both these numbers, however, are grouped under the model MU06. Yesterday, I ordered a MU06 online, and in all likelihood, it will be a 593553-001.
Even if 593553-001 fits properly and all, is it okay to use it with my HP Pavilion dv7 6010tx simply because the battery that originally came with the laptop is also a MU06?
Has anyone tried this before?
I will appreciate your kind thoughts.
Cheers.

Hi,
Heaps of machines use 593553-001 but not HP Pavilion dv7 6010tx as shown:
         http://partsurfer.hp.com/Search.aspx?SearchText=593553-001
You definitely need 593554-001 and you can order from:
    http://partsurfer.hp.com/Search.aspx?SearchText=593554-001
or
   http://www.amazon.com/HP-Original-593554-001-MU06/dp/B0080FF8K4
Regards.
BH
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Hp Pavilion dv7 notebook Beats Audio speakers on their way out.

my beats audio speakers on my hp pavilion dv7 notebook computer have lost much of their volume and i'm not getting clear sound.

Get your Product Number by pressing Fn + Esc key or check the Service Tag attached to bottom, may be under battery.
Go to the link below.Enter your Product Number .After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
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HP Pavilion dv7 doesn't start and I can't install operating system

Product: HP Pavilion dv7-1125eo
p/n: NA034EA#UUW
I had Windows 8.1 Pro and I did a virus scan with Malwarebytes-program but I think that it completed before this and didn't find anything. I were also using Youtube and suddenly my computer turned off and it didn't find my hard disk anymore.
I got errors like:
03F0
hard disk not exist
boot device not found 3F0
no bootable device--insert boot disk and press any key
Diagnostic log shows that I have had that 03F0 and also 0601 error before, but somehow I made my computer to work again. In BIOS it didn't show that there is hard disk, can't test it, but it was an option in boot order, maybe it is always there I don't know.
I tried a trick that going to BIOS five times and always save changes and exit. That kind of worked and I were able to use Windows like 15 min but then computer turned off.
Windows repairing things:
Windows Automatic repair -> The drive where Windows is installed is locked. Unlock the drive and try again.
Startup repair -> Startup repair couldn't repair your PC.
I used live Linux Mint from my USB stick and it worked good. I formatted my USB stick and tried to reinstall Windows but if I remember correctly it didn't recognize my hard drive.
I thought that maybe my hard disk is broken and I took my Fujitsu Siemens Storagebird Serial ATA WD 250GB external hard drive out of its case and put it inside my laptop. It fitted there well so I tried to install windows into that. First it didn't recognize that hard drive either but when I tried many times and changed it inside laptop between slot 1 and 2
it finally showed in Windows installation screen. Installing always stopped at 16 or 19% and formatting didn't help.
I also formatted my USB stick and made it installation media again but same thing.
Then I thought that maybe I have wrong Windows 8 Pro product key, an upgrade only so I tried to install Windows Vista because it were a factory installed OS. It either didn't recognize my hard drive in Windows installing screen, but this one can be tested in BIOS.
Taking CMOS battery out for hours and trying with only one memory or both hard disks didn't work.
Do I need to install some drivers from DVD during the Windows installation or is the hard disk connections broken or what is the problem? Can't I repair it by myself?
I'm tired of trying these magic tricks so I really hope that someone can help me. Otherwise I need to buy a new laptop or use it with my USB stick and its live Linux ;( Also battery is dead so it doesn't exist anymore and fan makes noises sometimes and computer gets hot. I'm getting amused when trying to fix it even though almost nothing doesn't work anymore but it's hard to let go of it because I have repaired it so many times and even though it's old it's been working the last year well before this
I didn't know where to post this because I don't know what the real problem is.

Hey @mnbvc ,
Welcome to the HP Forums!
I see you're unable to install Windows on another HDD after experiencing an HDD failure.
The hard drive not found error would indicate the drive has failed. Not being able to test the drive confirms this.
-Source: Resolve Boot Device not Found Error Message.
The upgrade key you use only applies to the Windows Upgrade ISO and will not allow a fresh install of the operating system if it has nothing to build on, so you are correct in trying the Vista install. When you attempt to install VIsta are you using the HP Recovery Media or are you using the Windows Vista ISO? I would assume the drive that was installed in your notebook was larger than 250GB and would explain why an HP Recovery would fail during formatting but would not explain why the install failed if it was a licensed Windows ISO.
Have you tried installing Linux onto the HDD instead of using a USB boot? This will help you test the validity of the HDD.
You can try downloading a version of Windows 8.1 and skip the license key to activate the 30 day trial. (Search Google for Windows 8.1 Pro ISO downloads). Once installed activate Windows using the license key you purchased for an upgrade which theoretically should work.
Let me know if that helps or if installing Linux to the HDD fails as well.
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The Great Deku Tree
I work on behalf of HP.

Pavilion dv7 Microphone works, but not when setting up Wima Blackboard Webinar

Can't get microphone to install for Wimba setup for my Blackboard class webinars. Mic works otherwise. Pavilion dv7 user.

Here is a link to a document regarding batteries and testing the battery in HP Support Assistant.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00821429&tmp_task=solveCategory&cc=us&dlc=en&la...
If you don't have HP Support Assistant on your system follow the instructions below to download it:
Where do I get HP Battery Check?
You can download the latest version of the HP Battery Check for Windows XP as a single program. Or you can do one of the following download and install it as part of the HP Support Assistant for Vista or Windows 7 for your model; or see HP Support Assistant (English Only) .
Make sure you have had your ac adapter plugged in to charge the battery for at least 30 min before running the test from Support Assistant to get an accurate result.
Hope this helps
I work for HP.

Hp Pavilion DV7 Lost Battery!

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