HP Pavilion dv7 Notebook and Intel Centrino Advanced-N 6230 WiFi Card

I've got a dv7tqe (Quad Edition HP Pavilion dv7), part #XW397AV, notebook computer. On page 8 of the manual, it says that the
Intel Centrino Advanced-N 6230 wifi card is compatible with this laptop. However, upon further research online from many sources, including suppliers, it appears that this wifi card is not compatible due to HP's whitelist in the BIOS.
I'd like to know from an HP representative whether this card is truly compatible (it's not listed on PartSurfer for this laptop).
I'd also like to know why HP feels the need for a whitelist for wifi cards. Is it to force your customers to pay your exhorbitant markups for replacement parts?
I'd really like the answers to these questions. If it's not compatible, then it shouldn't be listed in the manual.
I'm also posting this as a warning to potential future HP customers that these types of inconsistencies as well as gouging their customers for replacement parts is commonplace for HP products.

Hi:
This is a consumer to consumer forum.
You will not receive any answers to your questions from anyone speaking on behalf of the company (HP).
It is more complicated than the wireless cards having to be listed in the service manual as supported.
1. They must also have the HP part # on them, or they will not work.
2. There are a few cards listed in the service manuals that have the wrong part numbers, and no one knows the right part number.
So, when you think you have the right part number, you sometimes get the wrong card which may or may not work. It just so happens that the Intel 6230 is one of those cards which no one can seem to find the right part # for.
Therefore, changing a wireless card in any HP notebook--especially a consumer model like yours is nothing short of a nightmare.
3. No one has an answer for the whitelist issue. If you want to believe that it is to force customers to pay exorbitant markups for replacement parts, that is certainly your prerogative.
If you don't want to pay HP's prices, do what I do and go on eBay and query your search by the HP part number and get a used but tested and working wireless card for pennies on the dollar.
Paul

Similar Messages

Can i use Intel Centrino Advanced-N 6230 as replace of Ralink RT3090BC4 (broken) in my dv6 3180sd

Need help of finding the proper replacement for my broken wifi card on by dv6 3180sd.
as shown at the hp Maintenance and Service Guide i can use several wifi cards (have an intel i5 processor)
one possible is the intel Intel Centrino Advanced-N 6230. Can i use this. Some info from internet say this is wrong information from HP, not on whitelist in de bios. what is the correct answer? or other card with 5GHz function.
Laptop have 2 antenas
see list :
(21) WLAN module:
For use on all computer models:
Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter(BT3.0+HS ready) part no
630705-001
, more cards seen
but also
For use only with computer models equipped with an Intel processor:
Spoiler (Highlight to read)
Intel Centrino Advanced-N 6230 631956-001
Intel Centrino Advanced-N 6230 631956-001

The Manual:
http://h10032.www1.hp.com/ctg/Manual/c02657339
lists this:
Intel® Centrino® Advanced–N + WiMAX 6250 WLAN module for use in the United States 619997-001
http://www.ebay.com/itm/619997-001-HP-WIRELESS-CARD-N-WIMAX-DM4-/160652999376
It's a dual band (2.4 + 5 ghz) card
For $7 it is worth it to see if it works. The problem on some newer model laptops is that the only dual band card listed does not actually exist. This one appears to exist.
If this is "the Answer" please click "Accept as Solution" to help others find it.

Can I put an Intel Advanced-N 6230 wireless card into my Pavilion dm4-3050us laptop?

I have been having problems with the wireless connection on my dm4-3050us laptop for several months now and am hoping to replace the wireless card in order to solve these issues.
Will I be able to put an Intel Advanced-N 6230 adapter into my machine?
If so, is there anything special I will need to do in order to make it work as it normally would? (i.e. special adapters to make it fit into the machine, driver updates, etc.)

You can use one of these:
Intel Centrino Advanced-N 6230 WLAN module 631956-001
Intel Centrino Ultimate-N 6300 WLAN module 572511-001
It HAS to be an HP branded card with the HP number. It is not good enough if it is another card with the same wifi chip. Only HP branded and numbered cards will allow the system to POST.
Here is the Service Manual:
Manual
See page 41. You may find that you need 3 antenna leads and the laptop only has 2. It is very hard to string another antenna lead but it can be done.
Here is the Advanced-N card on eBay which appears to have only 2 leads:
http://www.ebay.com/itm/GENUINE-OEM-HP-Pavilion-DV6-6000-WIFI-Wireless-Board-631956-001-/36077457082...
You will need to load the correct Intel driver and I would just have it downloaded to the laptop before you do the swap:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104707-1&cc=us&dlc=en&lc=en...
Link to the Windows 7 driver above. Good luck. This should be pretty much plug and play for you but post back if you need more help.
If this is "the Answer" please click "Accept as Solution" to help others find it.

Hp c4280 photo-smart added to new hp pavilion dv7 notebook. printing custom sized paper won't center

I recently bought an HP Pavilion dv7 notebook and added my HP C4280 printer. It prints normal things fine, but when I try to print with custom size paper (for instance, 5" by 10" notecards) and want my information centered in the middle of the page, the alignment prints it in the middle of an 8.5" by 11," way off center. I've read help on word and hp and can't find an answer. The only difference is an updated version of word.
I did download the patch and had no luck with that. Any suggestions would be great! Thanks!

Hi - It definitely sounds like the SW or printer driver isn't recognizing the paper size. First thing I would do is make sure that the paper size in both the printer driver and in Word match. For the printer driver, go into File, Print and you should see an option for Printing Options or Printing Properties. Click there and verify that you've got the paper size set correctly. In Word (not sure which version you're using) 2010, go into Page Layout and choose Size to make sure it matches the printer driver. Try printing again.
I'm assuming you're using the printer driver that came with the printer? If not, you can download the latest Win7 driver from here. Once downloaded, install it and follow the steps above.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

AMD Radeon Driver problem in Pavilion dv7 notebook

I have a pavilion dv7 notebook and for the last couple months I have been experiencing problems with my graphics driver.
It began with a notice that my driver was out of date, so I went to the AMD website and attempted to install the update. I ran the dxdiag tool to find that I have a AMD Radeon HD 6620G graphics card. I could not find my product on the list to manually install the update, so I tried the amd driver downloader tool and it had a problem recognizing my graphics card. I then tried to update it through the HP Support Assistance and that seemed to work for awhile.
Yesterday my screen changed to the lowest resolution and a notice came up that it wasn't recognizing my graphics driver. I have again tried to manually update from the AMD website. When that didn't work I downloaded the AMD driver downloader and after installing all it told me is that "your computer does not contain a proper graphics adapter" and closed the program.
I am uterally lost at this point, and any assistance would be greatly apreciated.
This question was solved.
View Solution.

***** Disclaimer*****
This is NOT official HP Customer Support and I, as most other persons on this forum, do not work for HP. This is a peer-to-peer user supported forum for HP consumer class products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Any reply from a HP employee represents their own opinion and not that of HP's.
AMD doesn't support the custom HP graphics system and will not provide drivers for it. Typically, HP doesn't provide "routine maintenance" updates and generally only releases updates to fix known issues. You could take the computer to a professional, however they will be capable of doing nothing more than I have suggested and maybe not even that much.
If you have any further questions, please don't hesitate to ask.
Please click the white KUDOS star to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

HP Pavilion dv7-4083cl (w/ Intel Core i5 and ATI GPU): Which is its normal temperature?

Hello,
I have a question about HP Pavilion dv7-4083cl (w/ Intel Core i5 and ATI GPU):
Which is its normal temperature?
Environment: 24 °C (Celcius)
HWMonitor and Real Temp agrees with the numbers find below.
The two CPU Cores starts at 37 °C and in about an hour are at 53 °C, with CPU usage under 10%.
The GPU starts at 34 °C and easly goes to 57 °C, with some peaks at 72 °C
Regarding "Hewlett-Packard 144B": (under low/idle CPU usage)
TZ01: starts at 40 °C and very fast goes to 55 °C or 65 °C (and more, under CPU load)
PCH starts at 59 °C and very fast goes to 76 °C (and stays there)
GMCH: starts at 40 °C and very fast goes to 55 °C or 65 °C
ATI Mobility Radeon HD 5470 (TMPIN0): Starts at 34 °C and easily goes and stays at 57-58 °C
Note: I'm also using a cooler (two fans, under its base)
If I run Real Temp (v. 3.6) "Sensor Test", the cores goes up to 100 °C , and even a bit more.
Which is the normal / expected behavior / operational range?
Steady PCH at 76 °C is it normal?
TZ01, GMCH at 55 - 65 °C is it normal?
i5 Cores at 55 °C is it normal? (and easily going to 70 °C or more)
GPU (ATI) at 57 °C is it normal?
is it normal to climb up to 100-105 °C under a 5 minutes high CPU usage operation?
Thanks!

i roll back to bios F.25 which is the older version of bios that support my device but still suffering from same D90 system overheating error.
i can't contact hp support or send it to offical hp center currently coz i am from Egypt and i live in far town

I have a hp pavilion dv7 notebook pc and i'm get and error message that my integrated camara is off

i have a hp pavilion dv7 notebook pc and i'm get and error message that my integrated camara is off, and when I go into skype or cyberlink i can not see me

Hey Sam55555,
I see that you're having an issue with the webcam.
Could you provide me with a model and product number of your notebook.
So that I may look into this further to try and provide you with more helpful instructions.
Also, this Document should help you out. If it doesn't let me know the full model name and i will find a document for your notebook.
What i consider doing is the section that says "Reinstalling the original webcam program that came with your computer".
THX sam

How do I enable TPM in the bios on Product name: HP Pavilion dv7 Notebook PC

Hi,
I have run into a problem trying to enable MS Bitlocker on Windows 8.1 on
Product name: HP Pavilion dv7 Notebook PC
BIOS version is: F.1C
In the Windows UI, the TPM (Trusted Computing Module) management console says that I need to enable TPM in the BIOS.
Issue:
There does not appear to be any proverbial "on" switch in the BIOS for TPM versions 1.2 (or 2).
Question:
Anyone out there know how to resolve this?
I know there may be a way to get around this using group policy on the machine or to buy a USB key solution.
Looking for the hardware solution in the laptop if possible please.
Thanks in advance for any help.

Hi:
As far as I am aware, HP consumer notebooks do not have a Trusted Platform Module chip.
Check the device manager...if there is a TPM chip, there will be a Security Devices category in the device manager, and you would see the TPM chip listed under that category.
If not, then there isn't one.

HP Pavilion dv7 Notebook PC graphics card issues

I have a HP Pavilion dv7 Notebook PC (Product number: QG704EA#B1A) with an AMD radeon HD 6700M graphics card. Most of my games crash, im always given a graphical error, i experience freezes, lagging and general overheating. This only happens when playing games.
I have done every update Intel, radeon and hp offers and nothing works including bios updates. All my research tells me its just a bad compatibility with the graphics card. Can that really be true? Have i wasted over a thousand euro on just bad hardware??
My warrenty expired already, i had no idea this could happen with a laptop.

hi ,
welcome to HP support
your problem needs some effort to be solved
i can understand your setuation so i will help you
HW problems
>> you may have a cooling system problem check the cooling system
>> use cooling fan program to check the temps
SW problems
>> use a good OS version / i recommend Win 7 Enterprise x64
>> make sure you have no viruses / i recommend using NORMAN malware tool
>> make sure that the system partition (C) has a good free space
>> make sure you are using the latest drivers
>> make sure you have all the drivers available for you
>> VGA driver is very important use the one provided from HP drivers website not from any site even AMD.com
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!
Mark Th. Antonio
Faculty Of Engineering Alexandria University

Hp pavilion dv7 notebook pc caslexec stop working

hp pavilion dv7 notebook pc caslexec stop working & stop updating..
Please email me at {Personal Information Removed}

Hi,
Please download and run it on your machine to fix:
ftp://15.193.112.23/pub/softpaq/sp5200-52500/sp52110.exe
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Pavilion dv7 Notebook PC won't play blu-ray anymore

HP Pavilion dv7 Notebook PC used to play blu-ray discs. it had been a while since i have tried to play one and my computer has, no doubt, updated countless times since.
when i load a blu-ray disc the HP DVD player starts, and there is a black screen which says 'loading' and to press play. pressing play does not start the disc. it used to ask me if i wanted to check for updates, but selecting 'yes' never seemed to find any, and selecting 'no' just brought you back to the same place.
i have tried downloading the sp50935 DVD update to fix the problem, but when installing i get a message that says the 'install has been stopped due to an unsupported operating system' (to that effect), but i use Windows 7 Home Premium 64-bit Service Pack 1, the same that came installed when purchased.
any ideas?

Hi jim_douglas,
Welcome to the HP Forums! Sorry to hear about the blu-ray issues. I will be happy to help but I will need your product number?
Find your product number on a notebook:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Hp Pavilion dv7 notebook Beats Audio speakers on their way out.

my beats audio speakers on my hp pavilion dv7 notebook computer have lost much of their volume and i'm not getting clear sound.

Get your Product Number by pressing Fn + Esc key or check the Service Tag attached to bottom, may be under battery.
Go to the link below.Enter your Product Number .After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Hp pavilion dv7 notebook numeric keypad not working

The numeric keypad on my hp pavilion dv7 notebook does not work. I can't get the num lock to work or any of the number keys to respond.

Hi,
While this could be a hardware issue, it's always worth trying the following.
Open windows Control Panel, open Device Manager, expand Keyboards, right click the entry 'Standard PS/2 Keyboard' and select Uninstall.
Shutdown the notebook.
Then unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Note: If the keyboard doesn't work when trying to access or navigate the Bios Menu, then this is probably a hardware fault.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion dv7 Notebook starting with Blank White Screen--Help??

I've had an HP Pavilion dv7 Notebook for a couple years now. Today I go to start it up (without the power cord plugged in), and a completely white screen appears. I'm thinking, maybe it's still starting up/working some kinks out. Then I hear the Windows 7 twinkling start up sound that usually happens when you get to your log in screen. So it seems the computer itself is working, but there is zero display on the screen. If anyone has any good advice/experience with this/knows how I can fix it or what I should do, PLEASE let me know! Computer problems are so distressing

I had this problem with my father's pavillion.
There was a broken pin in the screen socket on the motherboard so I guess it was always making poor contact until one day this pin must have broken off completely and the screen would only display completely white.
I inserted a fine solid wire (not multi-strand) into the plug at the right point so that it only just stuck out enough to make contact with what was left of the pin in the socket, whilst being fully inserted into the plug.
I then taped the plug/socket together to make sure it didn't loose contact by coming loose.
Seems to have solve the problem in the short term (but the socket should need replacing for a long-term fix).

HP Pavilion dv7 notebook, Windows 7: How do I disable an audio jack?

My Pavilion dv7 notebook includes two audio jacks for headphones on its right side (my left when facing it.) Long story short, a hefty piece of an iPod headphone has dislodged and been stuck inside one of these two jacks; there's no way I'd be able to remove it without taking apart the notebook. I can still receive audio via headphones when I plug headphones into the other jack, but I can no longer receive audio from the internal speakers.
I'd like to diasble both headphone jacks manually when I'd like to hear the speakers -- but I can't figure out how. When I access my 'Speakers and Headphones Properties' (IDT High Definition Audio Codec, through Sounds --> Playback Devices) and attempt to disable the device, all sound is disabled. There appears to be no way to selectively disable either just the speakers or just the headphones.
Any ideas?

...I'm still curious as to whether I can receive any assistance regarding this issue.

HP Pavilion dv7 Notebook and Intel Centrino Advanced-N 6230 WiFi Card

Similar Messages

Maybe you are looking for