Hp Pavilion dv7, synaptics pointing device not scrolling after windows 10

After upgrading to windows 10 my mouse will not scroll. I have updated the driver, no help. I have uninstalled and reinstalled, no help. I rolled back the driver, no help, I reupdated the driver no help, I deleted the whole synaptics system and redownloaded it from their website no help, reupdate the driver again, no help. I then went on to live help....the technician did an update again....no help. I went onto live help  again and technician did a system clean/repair from the command prompt, no help (I then gave up with live help) and yes the vertical scrolling option is ticked in the settings. PLEASE can someone help  me.

You don't need to be in Windows to mark the D:\Recovery partition Active. Just boot with a utility cd with the disk management capability. If you don't have one_Scroll down on the page and get>> Bootable CD  If you don't have a burning app that can burn an ISO to cd get>> ImgBurn to burn the iso image to cd-a guide on using ImgBurn to write an ISO to a disc is> Here. Once created, boot from it.
Btw-have you tried booting from his Vista Recovery DVD? With the first disc in the CD/DVD drive power on the laptop and immediately tap Esc to bring up the menu. Then tap F9 Boot options. Use the arrow key to move down & highlight the Optical drive then tap Enter key. (No key is needed with Recovery DVDs)
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