HP Pavilion dv7 windows 7 64 bits, No sound and No record

Hi,Yestarday I realized that my interntal Microphone did not work. I traid to install upgrades from support Assitance, but a problems ocurred, I do not know if it was a internet coneccion problem or an Antivirus Problem, but after that I had to run Windows Recovery Program because the PC did startup. After that I lost the sound. Some file were corrupted during installation... I traid to run HP recovery or re install Sound Drivers (sp55461.exe), but the problem remains... I have a HP Pavilion dv7Notebock with Windows 7 Home Premium 64 bits.. I read a post telling this answer...1. Click Start, type: DEVMGMT.MSC in Search Field and Press Enter. It opens Device Maanger Window.
2. Go to 'Sound, Video and Game Controllers' category, and expand it. Right click on IDT High Definition Audio Device entry and click Uninstall3. Click Start->All Programs=>REcovery Manager->click Hardware Dirver installation, select Sound Driver entry, and click Install. But, first... All--> All Programs-->HP-->Recovery Manager I do not have "Hardware Driver Installation"... so I do not know how to continue.. Any Idea?
Thanks

Hi , Welcome to the HP Forums! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. Thank you for posting. I have read your post, and I understand that the microphone and sound are not working on your laptop. I would like to assist you. Can you post back the product number so that I can post the link where you could download the latest driver? Thank you and have a nice day!

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Hi Amanda,
Try the following.
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http://ftp.hp.com/pub/softpaq/sp52501-53000/sp52658.exe
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When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
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Regards,
DP-K
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HP Pavilion Dv7 Windows 7 No sound through headphone jack or speakers

Hello. I have been having trouble with the sound of my laptop for quite some time.
I discovered this forum, and was trying to find my laptop's problem, except I found that I could not find a thread that pertains to my laptop's individual problem. As stated in the title of this thread, my laptop does not play sound through the headphone jack or speakers. However, when I plug in a usb headset the sound works. I want to rule out the possibility that this is something I can fix myself before I have this computer sent in to be repared.
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Hello Pandabear277 and MicrosoftUser,
What is your product number and operating system?
Thanks
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Cannot connect my Officejet 8500 a909a to my HP Pavilion dv7 Windows 7 64-bit

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Hello there! Welcome to the forums @michaeldq
I read your post about the issues you've had with installing your Officejet 8500 A909a printer on your Windows 7 system. I understand it fails however, could you send me a screen shot or more information about the failure? You may see a Fatal Error message and a code when you look at the error logs.
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Try running the installation again. Go back into the Clean Boot options to enable the start up programs again.
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R a i n b o w 7000I work on behalf of HP
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Fingerprint reader not working - HP Pavilion dv7 - Windows 8

I have been working on this for over a year without any results. It is driving me crazy.
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Laptop info;
HP Pavilion dv7
Windows 8 64-bit
Bought 1 year ago in The Netherlands
p/n: B1X38EA (#ABH)
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Greetings,
Glenn Peters

Hi,
Please refer to the following two documents.
Troubleshooting a Fingerprint Reader (Windows 8): http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=c03718240
Using HP SimplePass Fingerprint Reader (Windows 8): http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=c03653209
Please follow all the troubleshooting steps and let me know whether it helped.
Please support me by clicking on Kudos and Accepted solution if you like my advice. These are the best ways in which you can thank me.
I am an HP Employee.

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Is it just sites like YouTube? Can you play music files-mp3/cd ,hear Windows system sounds,etc?
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Dear Friends !
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Kind regards
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I do WIN 7 copy on my exterior HDD ( image screen win7) and I rec a DVD Win 7 starter ... you know what I mean
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I have last chance , call to Miscosof for my Win7.iso image?
regards

When I run the Free exec Download, I get the Windows XP "thud" sound and message "File is corrupt." I downloaded again and got same error.

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Hi knobman- I'm not sure why the file would be corrupt. I would recommend downloading from the official Mozilla site only. You can click this link to get the latest and best version [just select 'Windows' and it should go]:
http://www.mozilla.org/en-US/firefox/new/
Hope that helps!

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Hi vishwa123,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I saw your post regarding the problems with your notebook after you close the lid and reopen it. I will be happy to help. I have a couple of things for you to try. First we are going to reset your power schemes to do that go to your Start Menu and search for cmd and hit enter. Then in your Command Prompt type “powercfg /resetdefaultschemes”. You will then have to go change you power plan settings so that when you lose the lid it stays on. This HP document Managing Power Options will show you if you need a visual.
Do you use the fingerprint scanner when you normally log on to your Windows?
Thank you,
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BHK6
I work on behalf of HP

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Hi,
Download but don't install:
IDT audio sp44989
Disconnect from Internet.
Uninstall from your system IDT audio drivers.
Resources:
Uninstalling Software in Windows 7
Uninstall or change a program in Windows 7
Restart your system:
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Restart your system and this time start it in normally.
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Satellite P20-771 with Windows 7: no sound and screen goes white

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HP Pavilion dv7 Notebook PC. Sound Glitch!

Windows 7
Serial number: {Private Information Removed}
Product number: QC333PA#ABG
When I plug the charger into the notebook, the normal sound from the notebook (such as music, audio ect) disappears and instead I get this constant "tick" pulse every halfsecond untill the notebook is restarted WITHOUT the charge pluged in.
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The "ticking" pulses are audio only, and can be heard either in headphones or from the speakers. But no other audio can be heard at the same time. At full volume there is only a loud constant "tick" pulse every half-second.
So... any advice?

Hello fleming1442,
Take a look at this document and let me know if the troubleshooting steps help to resolve your issues.
Good luck!
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Volume key on HP Pavilion dv7 stops responding from now and then, also issue with finger scanner?

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Hello Laurie,
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HP Pavilion dv7 windows 7 64 bits, No sound and No record

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