HP Pavilion DV8000 Notebook

HP Pavilion DV8000 Notebook, Windows XP, SP2: I noticed lately on my laptop that I can be working on it and it will automatically just shut off. My battery does not keep power very well so I have to keep plugged in all the time. I have done diagnostics on it no hardware problems show up at all. So I am not sure what is going on. Does anyone have any ideas of what can be wrong. Of course this is no longer under warranty. Any help is greatly appreciated

>> I have to keep plugged in all the time
Hi,
It looks like your battery does not work well, it should tell you the machine is low on battery before shutting off. I don't know how old is your laptop but you may want to check its battery and replace if required.
Regards,
BH
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How do i clean the air vents on my hp pavilion dv6 notebook pc?

Latelly, the fan on my HP Pavilion dv6 Notebook PC has been noiser than usual and it appears that my notebook becomes quite warm to the touch. The HP Support Assistant running on my notebook PC recommended that I can reduce the heat and fan noise by cleaning the air vents. How do I do this? Can I do this myself or do I have to have a professional do it?

Hi Rosie,
You can clean the vents on your notebook.
Buy a can of compressed air. Essentially, you need to gently blow out the vents with the compressed air to clear out the dirt and dust. You need a can with a small straw like attachment for the nozzle so you can point it directly toward the vents.
Do take a look at this document first so you know which way to point the air and how to avoid damaging the fan inside the notebook.
Reducing Heat and Fan Noise by Cleaning Air Vents
Extra information:
Fan Runs Constantly, the PC Notebook Operates Slower than Expected and Generates Heat
Good Luck!
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Always Include: (Notebook) Product Number , Printers – Model Number ,
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HP Pavilion 17 Notebook PC (Windows 7 Ultimate x64) USB controller not working

I am having problems with my HP Pavilion 17 Notebook PC (Windows 7 Ultimate x64) Intially Windows 8 was installed but I got windows 7ultimate for it and now I'm missing the drivers for it.
I don't know how to fix this problem, I have tried everything. I downloaded an program called DeviceDocter and it downloaded the thing but then an error saying. Your system does not meet the miniumum requirements for this update. Update has been cancelled. (9996). It says AMD USB Controller Driver. It should work on my computer since it's Windows 7 Ultimate x64. Please help me fix my ports. Just my 2 ports on my left side of the computer isn't working. The right side of the computer port is working.

Thanks for the help, but I found the program to fix it. After searching for hours. I stumbled upon this link and it finally worked and the unknown device was only my headset and the other one I just updated by making it search online for the software. Here is the link for other people to use to fix their usb port problems. - http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.begCac...

HP Pavilion 15 Notebook PC hdmi port to hp monitor stopped working

I have a HP Pavilion 15 Notebook PC (processor: AMD A8-455m APU w/ Radeon HD Graphics) and for the past year been using it with an external HP 20wm monitor by way of HDMI to VGA cord. On March 1st 2015 I turned on my laptop and monitor and it could not find the external monitor. On the monitor it stated no connection found and monitor went to sleep. The cord and monitor work with my sons laptop so I know they're not the problem. Went to Screen Resolution and tried to detect and nothing. Having rolled back the driver (7600G) and no difference I updated it back again. I took the computer back to a restore point on Feb 26th and the outcome was the same it does not work. I would appreciate any help that can be put forward so this issue can be resolved.
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Hi there @Aliikoma
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are having trouble with your connection to an external display. I am happy to help. Please post the full product number for your notebook. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
You can try looking through these two pages and see if any of the suggestions make a difference for you.
Troubleshooting HDMI Display and Sound Issues
Connecting a Monitor, Projector or TV (Windows 8)
Let me know, whether you are getting any specific errors, or when using the methods in those pages if the HDMI shows up at all.
Malygris1
I work on behalf of HP
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Help. Can I go to a 1TB 2nd hard drive in my HP Pavilion dv8000 (also listed as a dv8333cl ?)

hello-
I have an HP dv8000 notebook computer running windows xp-sp2. I upgraded my 2nd hard drive (not the windows xp/boot drive - just document/family photo & video storage) to a Hitachi 320 GB drive 4 years ago. it works great but I"m almost out of space.
item/specs - 320GB 5400 RPM 8MB Cache 2.5" SATA 3.0Gb/s
http://www.newegg.com/Product/Product.aspx?Item=N82E16822145227
I would like to change it out for a newer Hitachi 1TB drive - as I am now approaching a full drive for photos,videos,docs.
such as this one - 1TB 5400 RPM 8MB Cache 2.5" SATA 6.0Gb/s
http://www.newegg.com/Product/Product.aspx?Item=N82E16822145584
It is listed as having a speed of 6.0 gb/s instead of 3.0 gb/s and It says it's 'Advanced Format'. Any reason my windows xp-sp2 laptop won't be able to use this drive?
In searching around the web it seems that my version of windows xp with sp2 as well as my bios may be the controlling factors. In entering my product number on the HP Software and Drivers page it indicates my bios is up to date (only available update is for an AMD processor). I may update to SP3 - though further research indicates XP with SP2 has no trouble 'seeing' a 1TB drive.
This compatibility doc from Hitachi that mentions these drives are compatible with some HP DV computers - but not mine specifically (dv8000 or dv8333cl) - and it also lists my motherboard/chipset as being compatible - Intel 945PM Express (I'm not sure about the express part but I'm pretty sure I have the Intel 945PM).
http://www.hgst.com/tech/techlib.nsf/techdocs/5E27D1BA34214ECB8825797B00282A2F/$file/TS5K1000_Compat...
If not the Hitachi - due to the Advanced Format issue - how about a seagate or western digital 1TB drive such as:
http://www.newegg.com/Product/Product.aspx?Item=N82E16822178006
http://www.newegg.com/Product/Product.aspx?Item=N82E16822136927
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What are the downsides to popping in a 1TB secondary drive to see if it will be 'seen' and if I can partition and format it for use as my storage drive? Any thoughts? Thanks much!

Seems like my 32 bit windows xp will recognize and use up to 3-3.5GB of the 4GB of RAM. And since memory is pretty cheap now I'm going to try this also.
Anyone have any success going beyond the stated 2GB max for memory?
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When I run a diagnostic on my network connection, Itunes says that a secure connection was not found giving the following message. Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002) Hewlett-Packard HP Pavilion dv6700 Notebook PC iTu

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
VoiceOver Kit 1.4 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0025AAF8089EC380
Current user is not an administrator.
The current local date and time is 2011-05-15 21:05:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: dc0c6f739bfede483c8983f10e41784f
iPodService 10.2.1.1 is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {588EB1BD-8374-43B1-B687-C47C33764298}
Description:    Intel(R) Wireless WiFi Link 4965AGN
IP Address:    192.168.1.2
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Sun May 15 20:23:07 2011
Lease Expires:    Mon May 16 20:23:07 2011
DNS Servers:    192.168.1.1
Adapter Name:    {1C11AE53-28A5-4AC7-BA9F-CD4109D7856C}
Description:    Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 18:00:00 1969
Lease Expires:    Wed Dec 31 18:00:00 1969
DNS Servers:
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Online:        Yes
Using Modem:    No
Using LAN:    Yes
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SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-04-30 21:01:11.

Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
We'd better check on that, kris. If you enable iTunes in your Windows firewall, does that help with your connection? See the following document for instructions:
How to enable iTunes in the Windows XP Firewall
EDIT: Drat ... gave you the link to the wrong document. Try this one instead for your Vista:
How to enable iTunes in the Windows Vista and Windows 7 Firewall
Message was edited by: b noir

Disc drive no longer working on HP Pavilion dv9700 Notebook PC?

I have a HP Pavilion dv9700 Notebook PC that's running Windows Vista Home Premium. This morning I inserted a CDR to burn some files via iTunes and since then, my disc drive is not responding in anyway. I tried pushing the button on the disc drive, no response. I tried ejecting it via windows explorer, no response. I tried restarting my computer to see if that would help, no response. The light on the disc drive no longer lights up in anyway. When I tried burning the CDR in iTunes, it just kept displaying the message "Please insert blank disc" over and over and didn't recognize there was anything in the drive. So, do you think the disc drive has had it? Or is there some way to reset the disc drive or fix it? Thank you in advance for any help you can provide.

Hi Jimmys_51,
Take a look at this document and let me know if the troubleshooting steps help resolve your issue.
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HP Pavilion DV6 Notebook -VX070AV, Windows 7 64-bit- no sound

HP Pavilion DV6 Notebook -VX070AV, Windows 7 64-bit.
IDT High Definition Audio CODEC Enabled stwrt64.sys 6.10.6289.0
Intel (R) Display Audio Enabled IntcDAud.sys 6.12.0.3047
Speakers show sound coming from internal speakers.
Speakers and Headphones Properties show- No Tone Control installed–how do I get it?
I have updated, deleted, and reinstalled drivers, from HP support help, no luck.
Please Help!
Thanks
CJ

Hi,
Please use the following instructions to check and fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
Good luck.
BH
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Hp c4280 photo-smart added to new hp pavilion dv7 notebook. printing custom sized paper won't center

I recently bought an HP Pavilion dv7 notebook and added my HP C4280 printer. It prints normal things fine, but when I try to print with custom size paper (for instance, 5" by 10" notecards) and want my information centered in the middle of the page, the alignment prints it in the middle of an 8.5" by 11," way off center. I've read help on word and hp and can't find an answer. The only difference is an updated version of word.
I did download the patch and had no luck with that. Any suggestions would be great! Thanks!

Hi - It definitely sounds like the SW or printer driver isn't recognizing the paper size. First thing I would do is make sure that the paper size in both the printer driver and in Word match. For the printer driver, go into File, Print and you should see an option for Printing Options or Printing Properties. Click there and verify that you've got the paper size set correctly. In Word (not sure which version you're using) 2010, go into Page Layout and choose Size to make sure it matches the printer driver. Try printing again.
I'm assuming you're using the printer driver that came with the printer? If not, you can download the latest Win7 driver from here. Once downloaded, install it and follow the steps above.
Hope that helps.
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HP Pavilion dv6 Notebook PC unable to boot recovery disk

HP Pavilion dv6 Notebook PC unable to boot recovery disk. First when I power on my notebook it goes straight to the launch recovery or launch Windows normally screen. When I choose start windows normally, it goes to the window screen and freeze. When I try to launch the start-up with windows 7 start-up disk, the computer will not load the files. When I tried to complete a hard drive test, it failed with a failure ID 9UXNXA-55E65V-XD003G-60XR03.
I'm looking for a solution, can someone help?

Hi:
It sounds like you need to purchase a new hard drive for your notebook, and reinstall the operating system with your recovery disks.
When a HDD fails a diagnostic test, it normally means it is done for.
Paul

HP Pavilion dv6 Notebook PC: restore system and drivers

Hi. Some days ago I faced a bad experience with my laptop HP Pavilion dv6 Notebook PC. System crashed. At anytime I tried to switch it on, a message error appeared and system was blocked. Message was: FILE:\BOOT\BCD Status 0xc000000f, asking for running the Windows 7 System disk. But System disk didn't run at all. I checked situation and found the hard disk with 6 partitions instead of 2. I found a partition named BOOT (X that was a replica of C:. When I tried to restore the system by the recovery disk, something got control of the recovery disk, so that C: could not be formatted; neither X: was. Also, I tried to cancel files in X: but disk was protected and didn't allow any changes. So I could only get my hard disk uninstalled and all the partitions were cleaned off. I got my hard disk perfectly cleaned, but my recovery disk could not be installed properly. Therefore, system was not restored yet. My question is: what should I do to get my laptop with restored system? any ideas?
This question was solved.
View Solution.

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the bottom of your computer or inside the battery compartment. Please do not include your serial number. Please enter the model/product information into HP's Online Consumer Support page and/or post it here for our review.
Depending on the age on your computer, it may have come from the factory with 5 or more partitons. This is common on newer computers that utilize UEFI and GPT partitions. The "Windows 7 System disk", the computer wass asking for is either a Windows 7 installation disc or a Windows 7 Repair Disc. Neither of these discs come with your HP computer and must be downloaded and/or created in Windows.
Start by using your HP Recovery Disc set (should be 3 or more DVDs). Insert disc #1 and reboot your computer to start the process. Insert the remaining discs as requested, until the recovery is finished.
If this doesn't work and you can read the 25-digit Microsoft Windows 7 product key on th Microsoft COA affixed to your computer, please see "How to Install Windows 7 Without the Disc" to download Windows 7 SP1, create the Windows installation DVD, and install Windows 7. If you prefer to install Windows 7 from a USB Flash Drive, please download the Windows 7 USB/DVD download tool to create a Windows 7 SP1 USB Flash Drive. After installing Windows using this method , you will no longer have any HP customizations or software. You will also need to identify and download drivers for hardware devices that Windows 7 didn't already supply drivers for.
If you have any further questions, please don't hesitate to ask.
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Wifi not detected on my HP Pavilion g6 Notebook PC

Product name :HP Pavilion g6 Notebook PCProduct no.: D4B10PA#ACJOperating system: Windows 8.1 64-bit version Hi,My PC does not detect my wireless connection. All other deviced like my iphone, ipad etc do, so I know that the router is fine.also, I can see other networks near my vicinity but for some reason MY home network is not detected by my PC!My OS is up to date, so is my wireless adapter. I am using this forum by connecting to the internet by LAN cable. Please Please Please help me! Thanks,MS

Hi , Thank you for your query. I grasp that your notebook does not find your network but does find others. Your wireless drivers are up to date as well as your OS. First what frequency is your network set to. If you have it set on 5.0 GHz please try changing it to either mixed mode or 2.4 GHz as that is the one the notebook works best on. Can you connect to a different network or hotspot? Have you ran the Windows troubleshooter? Have you ran the HP Support Assistant ?
Here is a link to HP PCs - Troubleshooting Wireless Network and Internet (Windows 8)that will provide more steps to try. To show appreciation for my replying please click the thumbs up icon below.If this resolved your issue, please tell people by choosing solution provided. Best of Luck!

Sound quick launch button doesn't work when i installed windows 8 in my hp pavilion dv3z notebook

1. Product Name and Number
hp pavilion dv3z notebook pc
2. Operating System installed (if applicable)
windows 8
3. Any changes made to your system before the issue occurred
installed windows 8
when i installed windows 8 in my hp pavilion dv3z notebook pc, the quick launch button of volume is always red and the sound is mute....the driver for quick launch buttons and driver for sound is also up to date....can you please help me?
This question was solved.
View Solution.

When installing the audio driver, was it installed by following the prompts or in compatibility mode as outlined here?
Based on the Software and Drivers page for this unit, the unit was not tested and certified for Windows 8. This means that some functionality may not be the same since the unit was not designed for Windows 8. See this site for information and to find out if it has been tested for Windows 8.
If the sound driver has not been installed in compatibility mode, then I recommend using the Windows 7 64bit driver found here and using the linked steps above to install it in compatibility mode.
Let me know what happens.
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HP Pavilion 15 Notebook PC 15-p001TX. Not able to run or update NVIDIA GeForce.

I purchased HP Pavilion 15 Notebook PC 15-p001TX on 29-08-2014.
Product details :
4th gen Intel i5-4210U Processor(1.7 GHz)
4GB RAM
NVIDIA GeForce 830M 2GB Graphics
Source :- Pavilion 15 Notebook, 15-p001TX product details
Issue :
A week back I saw notification saying update for GeForce is available. So I clicked on notification and clicked on Check for updates. Since then it is giving me an error saying GeForce experience encountered an error and must close. Please refer attached image.
What I tried : I searched the forum for my product and found this question which addresses some what similar issue. I followed the procedure specified in reply to the question. But when I try to install NVIDIA Graphics Driver it gives error saying my system in not compatible.
I am absolutely clueless about what is happening.
Need help.

Hello saurabh20,
Welcome to the HP Forums!
I understand the computer is experiencing NVIDIA graphics issues. I'll see what I can to help. Right now, I'm just going to suggest an uninstall and reinstall of the driver:
1. Go into Device Manager, then Display adapters.
2. Right-click on the NVIDIA driver, and select "Uninstall".
3. Do not restart the computer. Instead, download and install one of the following drivers, based on which OS you have:
Windows 8.1: NVIDIA Graphics Driver
Windows 7: NVIDIA Graphics Driver
Please let me know what happens. Thanks!
Mario
I worked on behalf of HP.

How do I enable TPM in the bios on Product name: HP Pavilion dv7 Notebook PC

Hi,
I have run into a problem trying to enable MS Bitlocker on Windows 8.1 on
Product name: HP Pavilion dv7 Notebook PC
BIOS version is: F.1C
In the Windows UI, the TPM (Trusted Computing Module) management console says that I need to enable TPM in the BIOS.
Issue:
There does not appear to be any proverbial "on" switch in the BIOS for TPM versions 1.2 (or 2).
Question:
Anyone out there know how to resolve this?
I know there may be a way to get around this using group policy on the machine or to buy a USB key solution.
Looking for the hardware solution in the laptop if possible please.
Thanks in advance for any help.

Hi:
As far as I am aware, HP consumer notebooks do not have a Trusted Platform Module chip.
Check the device manager...if there is a TPM chip, there will be a Security Devices category in the device manager, and you would see the TPM chip listed under that category.
If not, then there isn't one.

HP Pavilion DV8000 Notebook

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