HP Pavilion dv9723cl CD/DVD not dectecting with Windows 7

I upgraded my Laptop HP Pavilion dv9723cl to windows 7 and my cd/dvd could not be dectected. It was working fine after like 2 weeks the icon was gone and it won't play anymore. I tried everything to fix it. I even went to regedit and deleted the Lower and Upper filter.  I searched everywhere but no luck. Does anyone else have this problem and does anyone know how to solve this problem.

are you using itunes or norton 360?
click Kudos to say thanks if I helped

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