HP pavilion dvs Notebook beats audio muted

Have had my computer since christmas time. Have never had a problem with it. Took it to college with me and suddenly, the mute button is not working. It is able to mute and unmute however, the orange light does not show. My beats audio also says it is muted. when i went to unmute it, it did not let me. Help?? I need the audio because I make my own music and my computor sounds much better with it. Thanks!!!

Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop and install using the downloaded file.
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Hp Pavilion dv7 notebook Beats Audio speakers on their way out.

my beats audio speakers on my hp pavilion dv7 notebook computer have lost much of their volume and i'm not getting clear sound.

Get your Product Number by pressing Fn + Esc key or check the Service Tag attached to bottom, may be under battery.
Go to the link below.Enter your Product Number .After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
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HP Pavilion dv4155cl Notebook PC audio driver for win7

please help me to find the HP Pavilion dv4155cl Notebook PC audio driver for win7.....
thank you very much

Hi:
Try the XP driver. You will probably have to manually install it as follows...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-46934-1&cc=us&dlc=en&lc=en&...
Download and run the above file. Close out of any error windows.
Go to the device manager and click on the Multimedia Audio Controller needing drivers.
Click on the driver tab. Click on Update Driver. Select the Browse my computer for driver software option and then at the bottom of that window, select the Let me pick from a list of device drivers on my computer.
Click on Have Disk and browse to: C:\SWSetup\sp34210\SMAXWDM\W2K_XP\smwdmCH6 and select the SoundMAX Integrated Digital Audio from the list and see if the driver installs.
Then reboot.

Pavilion d6 with Beats Audio and Windows 7: the Sound Stops When Headphones are Removed

The sound works fine, then I put in headphones and usually the sound plays fine, though sometimes it stops working after making a repeating sound for a second. When I remove the headphones the sound will not come out of the speakers and if I plus the headphones back in no sound comes out. The only way I can get the sound to work again is to restart my computer.
If I run the sound troubleshooter it doesnt detect a problem. I tried the fix in this thread http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Beats-audio-pavilion-dv6-No-sound/td-p/2169..., but that didn't work. I would really appreciate a solution, thanks a ton!

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When done, shut down the notebook by holding down the left Shift key as you click on Shutdown to temporarily prevent a hybrid boot.
Unplug the AC Adapter and then remove the battery. Hold down the Power button for 20 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers/HP' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion 15-p117na Beats audio not working

Hi,
Beats Audio will not work on my new HP Laptop. The beats audio setting in control panel is just not functioning.
I have download IDT high definition Audio drivers sp63932.exe & sp63555.exe from hp support site but neither works.
Laptop- HP Pavilion 15-p117na TouchSmart Laptop (Energy Star).
Operating system - Windows 8.1 (64-bit).
Any idea how to fix this?
Regards
This question was solved.
View Solution.

Hi @M-G-R
Welcome to the HP Forums!
It is a superb place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you are having an issue with your Beats Audio on your new computer.
Here is a link to the 15-p117na Software & Drivers. I noticed the recommended audio driver for your notebook is
sp69618.exe . Please delete or remove the version you have updated to and install the recommended driver.
When you installed non recommended drivers as they have not been tested on your system the outcome is unknown. They may or may not work correctly.
Here is a link to Beats Audio Console (Windows 8) that will guide you.
Have you done all your Windows updates?
Have you ran the HP Support Assistant to obtain any HP updates.
If you should still have an issue with your new HP notebook please contact HP technical support for assistance.
They can remotely access your system to help overcome difficulties more easily.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
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HP Pavilion dv6 Notebook PC audio glitch

HP Pavilion dv6 Notebook PC, Product number: QJ920AV#ABA, Windows 7 Home Premium 64-bit Service Pack 1
Is it even possible to simaltaneously use the audio and micrphone jacks? I have Turtle Beach headphones which have both inputs so that you have hear and transmit voice while listening to any in-game sounds. However, everytime I try, the audio gltiches and I can no longer hear anything or even play sound files in Windows Media player and I am forced to restart.
This only happens if I try to simaltaneously use those two ports. I would very much like to use them both so that when I am playing games I can avoid the irritating error (which displays no error image and is not detected by diagnostic reports) and so that I can hear both in-game music and hear other peoples' voices. This error has always been here.

Hello fleming1442,
Take a look at this document and let me know if the troubleshooting steps help to resolve your issues.
Good luck!
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My HP Pavilion g6 notebook PC audio is gone

HP Pavilion g6 notebook PC
Windows 7 Home Premium
The audio of my computer is gone.
It appears like it is working but there is no sound at all.
How can i fix this error?
Thanks,
Johanna
This question was solved.
View Solution.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp53501-54000/sp53837.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, restart the notebook and let Windows fully load. Open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
If you still have no audio, open windows Control Panel, open Administrative Tools and open Services. Check that the following services are all showing as Status= Started and Start-up Type= Automatic
Audio Service
Multimedia Class Scheduler
Windows Audio
Windows Audio Endpoint Builder
If you need to make a change to any of the above, just right click the service and select Properties, then in the dropdown box next to 'Start-up type', select Automatic and click Apply to save the change. Then click the Start button.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Pavilion dv7 Notebook No audio

Have a HP Pavilion du7 notebook - have no audio - speaker icon indicates "No speakers or headphones pluged in".
The error message received was:
IDT High Definition Audio CO DEC error (52)
Driver = stwrt64.sys
Version = 6.10.6418.0
Product #B5R46UA#ABA
Sounds like I need to reinstall another drier....Help!

HI SUVGA,
Welcome to the HP forum!
Thank you for your post, I will do my best for your.
I understand that you have no sound and the" No speakers or headphones plugged in, Audio codec 52 error". Hear is a link to Troubleshooting Sound Problems with External Speakers and Headsets in Windows 7 and No Sound from the Speakers (Windows 7) . You can run the HP Support Assistant to aid in updating drivers and resolving issues. You can also try running MS Fix It to help troubleshoot. Please let me know the outcome.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

HP Pavilion HPE with beats audio

HP Pavilion HPE
Beats Audio System
Windows 7 Ultimate
12Gb Mem
i7x8 processor
Two questions:
what makes this machine "beats audio"? I just have regular speakers hooked up? (I didn't buy this computer for me.)
Secondly - the original hard drive was replaced due to failure and a temporary drive installed. what is a recommended setup with one regular drive but fast (1Tb is plenty of room).
Thanks.

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the side, back, or bottom of your computer.
Beats Audio is nothing more than Beats tailored hardware paired with Beats Audio software.
The recommended setup is what was original installed in the computer and the use of your HP Recovery Discs to return hcomputer to a factory like state.
Please click the white KUDOS star to show your appreciation
Frank
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Hp pavilion g6 notebook pc audio and sound not working

I've tried system restores, and installing drivers and nothings working, I am finding this really frustrating because I can't skype family or anything since this makes the microphone not work aswell. I really hope someone can be of assistance soon, thanks -.-

Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g6 Notebook and sound and microphone issues. I would be happy to assist if needed. Try these steps first.
1. Right click speaker icon (right hand corner)
2. Select Playback devices
3. Right click Speakers
4. Enable it and set as Default
5. Click Apply/Ok
You could also try Microsoft troubleshooter located on your Notebook.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Disabling sound equalizer and other effects on HP Pavilion DV6 with beats audio

Hi
We are using the DV6 with beats audio as a platform for our device.
In order for us to do that, we need to disable every filter, equalizer, noise cancelletion, etc' on the laptop.
How do we do that? any ideas?
Thank you,
Guy

Check the solution from the link below:
[Fix/Workaround] Beats Audio Volume Problem (leveling/random adjustment etc)
Warning !
The above solution is risky. You will do this at your own risk.
Before you will do anything please create a set of recovery discs.
          Resource:
        Using HP Recovery Manager in Windows 7
Create a restore point. If something will go wrong you will be able to restore the system to the point where everything worked fine:
          Resource:
        How to Create a System Restore Point in Windows 7
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HP Pavilion dv6 with Beats Audio. Sound is disappointing, no bass at all.

Windows 7 Home Premium
Any solution, configuration, updated drivers?
I have selected the Boost Bass check box, but still the sound seems like coming from a can...
Thanks.

Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop and install using the downloaded file.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

I am not getting any sound from my laptop. I have a Pavilion dv7 with beats audio.

I am not getting any sound from my laptop.

Try a hard reset.Disconnect all external devices first.
1-remove power cord and battery
2-press power button for 30 seconds
3-reinstall only power cord for first startup.
4-power on
`````````````````````````````
If still no sound,
Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & install the latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

HP Pavilion dv5 notebook PC - audio problems

background music/paid advertisement continues to run and i can't turn it off? The activity does not even show on the task manager?

Are you in the processes pane of Task Manager? If so, select the browser process (firefox.exe, chrome.exe, iexplore,exe) And end it.
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Have I solved your problem? Mark solution as accepted.
I try to hate Macintosh. I really do. But I can't bring myself to hate any electronic device.

Why is beat audio on the HP Pavilion 15 Notebook PC so terrible?

I have had bad experience with audio on HP notebooks previously....
I had a dm1 which had a flawed duel mic/phones mini jack.
Years later (few months back), i was after new laptop. Decided upon a bigger machine, again HP pav. 15. I figured it would be alot better. And really i didnt stop to consider the beats audio element, as it turns out, that was a fail...
Soon after use i discovered that there was alot of post processes happening to the audio; ridiculous compression/limiter with huge dynamic fading in and out trigger by sharp hits. So a big quick hit, which would be at unity (0db) makes the limiter and thus overall gain fade down to 1/3 volume over the space of 10-15 seconds. Some tones and hits wont trigger the limiter. Some will slowly bring the volume up. Its remarkable.
EQ is forced. Lets start with the bass....typical to beat phones, the beatsaudio in my hp pav. 15 adds loads of bass.
Lauching the panel shows some of the processes...on eq the default is seemly nonsensical som faders at 100 others at 50. Putting the bass fader to 0 has little to no effect. I tried to make the EQ 0 across the board, what happens?...silence.
You have to have one fader to at least 1. Either bass, mid, treble, clarity, etc. Having mid on 5 is the closest to bypass as you can get!
Which leads me on the bypassing. You can uncheck use beats audio and opt for standard audio, wow perfect you think....wrong. Click bypass and there is NO BASS WHATSOEVER.
Its clearly done on purpose to make people think beats audio is amazing and you have to use it.
Side issue; even with beats on and faders cranked the loudess output according to mixer is about 50-60%, so wierd. With all the loudness processes its actually quiet.
Again, ridiculous. How its anyone who actually likes music supposed to get on with this!
Movies/vocal/tv etc hardly triggers the comp/limiting at all so you have to really crank the volume..until a particular tone or hit will make the volume fade up.
Beats audio is making all audio terrible and theres seemingly no way around it.
My options are BUY external soundcard for couple of hundred, half lappy value, or find a way via drivers/software to sort it.
I have seen this problem on forums and the suggested fix is to find and edit the xml files beats uses.
I dont know which, but found about 10 xmls in appdata/local/ somewhere. Opening in notepad it shows all the beatsaudio processes n each parameter there in.
I changed all the 'enable' from 1 (on/yes) to 0 (off/no) and generally zeroed everything. Saving is a pain, have to open notepaad as admin then open xml by looking for 'any file', then edit, then save as, again having to select 'anyfile' and replace. Took ages, even copying and pasting the whole text into each xml file.
Thought would be worth it to fix the problem and have a geniune bypass. Not the case.
Its driving me mental. What is HPs problem with audio. Laptops with 10 years ago would be better than this because at least the output would be normal, uneffected audio.
Surely there a way to get rid of beats audio and run standard windows audio?
Or even just a perfected edit of the (correct) xml files to tell the processes to do nothing!
Please help!

Hi @goldenhoovez ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

HP pavilion dvs Notebook beats audio muted

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