HP Pavilion Elite HPE 502c gets stuck in a reboot loop
HP Pavilion Elite HPE 502c
Windows 7
When I boot the computer, it gets to the blue screen with the hp logo. then the screen goes black, without the logo. It then goes to the blue screen, then black. It repeats the process untl I turn off the computer.
Hello @aschwan41,
I understand that your HP Pavilion Elite HPE-502c Desktop PC will not start up properly and you are looking for assistance. I am providing you with an HP Support document: Computer Does Not Start (Windows 7), which addresses startup issues that can affect all HP and Compaq desktop, All-in-One, and HP TouchSmart computers that come with Windows 7. I recommend that you review the document and follow the steps that pertain to your particular issue.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
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"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter
Similar Messages
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Unable to use Recovery Manager on HP Pavilion Elite HPE-112y PC Windows 7
HP Pavilion Elite HPE-112y PC.
Genuine Windows 7 Home Premium - 64-bit.
I'm having problems with my Recovery Manager. A few days ago it was working fine. The other day when I tried to access either the "Software Program Reinstallation" or the "Hardware Driver Reinstallation" to check something out, both my DVD and BD drives opened and a message popped up saying:
This system does not have a recovery partition. The recovery process needs to use the set of recovery discs you created previously. Please insert disc #1 now.
I did not create any such recovery discs. I don't know how this happened. When I looked at the "I'd like to take precautions" section of the Recovery Manager, the "Recovery Disc Creation" and the "Remove Recovery Partition" are grayed out, but the "View Recovery Report" is still active and there is some kind of report in it. I don't know what the report means.
I did ask for advice somewhere else and was asked to post a screenshot of my Disk Management from the Computer Management. After seeing the screenshot, I was told that my recovery partition is there and in good health and there is a possibility that something is preventing the recovery process from seeing it.
I'm asking around for advice before I try anything. I want to be very cautious before I do anything drastic.
Is there a chance that I can find my Recovery Partition and restore it? Or will I have to do a full System Recovery to get it restored?
===============
I'm not trying to make any changes yet, but I thought I would take a look at the System Recovery in the Recovery Manager. When I click the System Recovery button this is what I see.
Restore your computer to its original factory condition.
Your computer does not have a Recovery partition.
If you want to continue the restoration process, make sure you have inserted disc #1 and then click "Yes" to continue, or click "No" to exit.
Is this going to be a problem if I need to restore my system?Hi,
Even though the Recovery Manager software is unable to launch a system recovery, the f11 option may still work as it uses an entry in the BCD ( boot configuration data ) to launch via the f11 method at start-up. Saying that, I would definitely recommend getting a set of Recovery discs in case it does launch correctly, just to be on the safe side.
Regards,
DP-K
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HP Pavilion Elite HPE-025sc Blackscreen when logged in!
Last friday i just started my pc normally. When i logged in i got nothing on my desctop.
I got a HP Pavilion Elite HPE-025sc
I've tried system restore but i have no restore point.
I've also tried to do system repair but it tells me that i have a usb just plugged in. So i tried to remove my mouse, keyboard but then i knew i couldn't do anything without keyboard so i plugged in a new.
How can i fix this?
Please help!Hi Droxx1337,
I understand that you are having an issue with getting your computer to load into Windows. I have included the document here for, 'Windows 7 Does Not Start'. This document will take you through generic as well as specific steps to hopefully get you into Windows.
If this document fails to resolve the issue, please let me know what version of Windows you are running. I have included the document 'Which Windows operating system am I running?'.
Please let me know if this works, thank you.
I worked on behalf of HP -
HP Pavilion Elite HPE-480t computer and an HP bd 340i 12x blu-ray writer
I purchased HP 12x Blu-Ray writer model bd340i in the middle of last year. When I purchased my desk top from HP in December of 2010 model HP Pavilion Elite HPE-480t I installed the burner and every thing was working fine. Today I tried to burn a blu-ray disc and it came back with can not read media, that was on imgBurn. So I tried the same on the systems burner and it came back as no disc in tray. I also tried CyberLink burning software and the same thing no disc.
I then tried to play both store bought and home made blu-ray disc and it could not read the media. I was ready to blame it on a bad burner but I then tried a regular DVD both store bought and home made and it played fine. I then tried to burn a dvd single and dual-layer with all three burning softwares I have and again it was fine, no problems. Its just the blu-ray media that can not be read or writen. The only blu-ray media I used from day one has been Kodak and never had a problem. Thats what baffles me.
I at this point dont know if its a hardware or software problem with the computer or blu-ray burner or both. 3 different burning programs works fine on DVD's but not blu-ray, Plays DVD's fine but can not play or burn blu-ray discs.
Could it be the blu-ray laser crapped out and the dvd reading and writing laser is still working ? Does a blu ray burner even have to lasers for the two medias [DVD and Blu Ray]???
Everything else with the computer works fine. I even tried uninstalling and reinstalling and its the same, I tried to update the drivers and firmware on your site and still did not work. Please some help.
When did you purchase your product? : December2010
Product HP Pavilion Elite HPE-480t CTO Desktop PC
Select a problem area: other
What is your serial number (SN): [Personal Information Removed]
What is your operating system?: Microsoft Windows 7 Home Premium 64
Is your computer unable to work with accessory products? Please select all that apply. other
What type and brand of CD/DVD media do you use? Kodak Bu-Ray 25gig and HP dvd
Was the CD/DVD writer drive built into the computer when you purchased it? No
Can you hear the sound from the connected speakers?
Does the display on the product appear to be working properly? Yes
Have you connected the product to your TV, DVD player, or music system? No
If there is an error message, please specify: can not read media
Problem Description: I purchased HP 12 Blu-Ray writer model bd340i in the middle of last year. When I purchased my desk top from HP in December of 2010 model HP pavilion Elite HPE-480t I installed the burner and every thing was working fine. Today I tried to burn a blu-ray disc and it came back with can not read media, that was on imgBurn. So I tried the same on the systems burner and it came back as no disc in tray. I also tried CyberLink burning software and the same thing no disc. I then tried to play both store bought and home made blu-ray disc and it could not read the media. I was ready to blame it on a bad burner but I then tried a regular DVD both store bought and home made and it played fine. I then tried to burn a dvd single and dual-layer with all three burning softwares I have and again it was fine, no problems. Its just the blu-ray media that can not be read or writen. The only blu-ray media I used from day one has been Kodak and never had a problem. Thats what baffles me.
Please provide previous troubleshooting steps, or information that can help HP assist you.: I at this point dont know if its a hardware or software problem with the computer or blu-ray burner or both. 3 different burning programs works fine on DVD's but not blu-ray, Plays DVD's fine but can not play blu-ray.
Has anything changed since the unit functioned properly (installation of SW, settings, cabling, etc.): Everything else with the computer works fine. I even tried uninstalling and reinstalling and its the same, I tried to update the drivers and firmware on your site and still did not work. Please some help.
How would you describe your technical skill level?: Intermediate
First name Peter
Last name Cavalier
[Personal Information Removed]
This question was solved.
View Solution.Arcticwolf, welcome to the forum.
Let's try another burner to see if that helps solve your problem. I have used CDBurnerXP for years. It has burned CD/DVD's when no other burner would work.
Please let us know if this solves your problem or not.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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How can I add USB 3.0 to my HP Pavilion Elite HPE-190t CTO Desktop PC?
How can I add USB 3.0 to my HP Pavilion Elite HPE-190t CTO Desktop PC? It uses Windows 7 Pro 64-bit OS.
I can't tell how many or if there are expansion slots inside the case. Is there a reliable source for such an expansion card?Considering the different options that PC could have been ordered with, it might be there is not an empty slot to mount a PCI add-on card to add a USB 3.0 card. It would be advisable to open the case to see if there is an empty slot. If there is, then THIS is a choice to add USB 3.0
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Remote HP Pavilion Elite HPE 020be Desktop PC
hi,
after installed windows 8 on my pc (HP Pavilion Elite HPE 020be), my remote (rc1804904/06 - P/N 5070-2586) stopped working.
is there any way to fix this issue? i already tried to install the HP Remote Solution software, but no change.
thanks.Hello @lockstock,
I understand that after updating your operating system to your HP Pavilion Elite HPE 020be Desktop PC to Windows 8 your HP Remote will not work and you require assistance. According to the HP Pavilion Elite HPE-020be Desktop PC Drivers page there are no drivers for your computer running Windows 8. Part of what you should expect when upgrading your operating system to one that may not be fully supported it the loss of some functionality. I suspect that this is what you are facing currently with your remote. There are no drivers for your computer so the remote is sending the signals, but the hardware on your computer has no way to receive it or if it does to enterpret it correctly.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter -
I have an Apple ID and trying to sign in for the 1st time on iTunes. When I do, I get the message: "This Apple ID has not been used with the iTunes Store. Please review your account information." When I do, it brings me to the same AppleID login window, and I get stuck in the same loop. I never get to the following screen to enter my account info. What's going on?? This is MADDENING!
If you want to use it, click Review and check your account information. Or you could contact the store support staff if you are concerned at http://www.apple.com/emea/support/itunes/contact.html for further help.
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My LG G3 gets stuck in an "updating" loop and not load new emails. How do I fix this?
My LG G3 gets stuck in an "updating" loop and not load new emails. How do I fix this?
If you toggle Airplane mode On/Off, does it resolve?
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When trying to install Epson R200 driver/utility combo, the installer gets stuck in an endless loop asking for admin password without installing. Any idea how to fix this problem?
Have you checked on the Epson support site? R200 support is located here.
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Have a Droid Razr M that is stuck in the reboot screen. I tried a hard reboot and a factory reset, and it still gets stuck in the reboot screen. How long should I wait for the reboot to occur until it starts back up? I tried the steps for a factory reset given on this site, but it still does not want to work. Any help would be greatly appreciated.
Hello otter314!
Let's take a look into this to see if we can figure out what happened. When did this begin? What's the software version of the device? Do you remember what was happening with the device right before this started? Please supply me with some additional information, I'm happy to help with a resolution!
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport -
Q10 switches off when power button pushed once and gets stuck in boot up loop
Hi All
All of a sudden my Q10 power button has become sensitive and restarts when pushed once. When it tries to restart it gets stuck in the boot loop - going from red light to BlackBerry logo, back to red light.... If I push the power button a few times it will boot up.
I have tried to reload the most actual 10.3 software but problem still exists.
Any ideas? Oh and its JUST gone out of warranty.....
Is it a power button issue or something more serious?Sounds like button. I'm assuming that is one way they can fail. I don't know for sure. What I usually read about button problems is the button doesn't work at all.
The issues could with the 10.3.1 upgrade complicates guesswork. How did you reload the OS? If you did a clean install with an autoloader then I would say you did what you could do to rule out software.
- Ira -
My iphone 4 is stuck in a reboot loop and won't stop. Any ideas?
It froze during a message. I went to restart it and it didn't finish restarting, tried again and got a white screen. Now it's stuck in a reboot loop and I can't get it to stop.
First, plug your iPhone into your cpmputer. Then, press and hold the Home+Power buttons for around 10 seconds, then release the power button but continue holding the Home button, until you see a pop up in iTunes. Then, restore your iPhone.
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Need help plz my iphone is stuck in a reboot loop
my iphone is stuck in a reboot loop i cant get it to stop itunes dose not detect
my iphone so i can restore it i don't know what to do plz helpI am experiencing the same problem, and i have attempted NO jailbreak or other iphone hacked software. My screen will slowly fade to white, and then go into an endless reboot cycle, or just glow bright white til the battery dies. I have tried restoring with itunes via recovery, and i receive error (2003).
(EDIT)
I successfully restored my iphone, and it worked GREAT! until i removed it from the cradle, and my screen jumped straight to apple logo, descending into the bottomless pit of reboot cycles.
Message was edited by: detri -
I connected my 3gs to my computer, and got a popup from itunes saying there was an update for my phone. Well i like to keep everything up to date, so I did the update. After it completed, I no longer have phone, Wifi, and bluetooth. It also is stuck in a reboot loop. I really do not know what I can do. I tried to restore it as a new phone, since i had all my data backed up.
Any help or ideas is greatly appreciated.ccsoh wrote:
okay i may have called it wrong, we got the unlock from AT&T when our contract was up. We did this because we were thinking of switching to another carrier.
I checked the hosts file, and there is nothing refering to gs.apple.com. Should there be?
Is it possible to restore it back to 6.1?
No problem; it's just that many people buy what they think are "factory unlocked" phones, but the "factory" is the back room of the shop where they bought it.
gs.apple.com should not be in the hosts file (the only reason it might be there is if some hacking tool had been used on the computer in the past; not just jailbreaking tools, but tools to downgrade the OS and perform other unsupported functions).
You cannot restore back to 6.1; you need to resolve the problem with the latest version. Even if you could revert it would not solve the problem. You need to figure out why iTunes can't communicate with the activation servers. If you have another computer, try restoring on that, or take the phone to an Apple store and let a "genius" deal with it. Or, if your antivirus is Kaspersky, delete it completely, as it's impossible to turn it off completely, and it has taken a dislike to things Apple. -
While sliding my Mac G4 tower out from under the desk it came unplugged. It was running at the time. After plugging it back in all I get is a continuous reboot loop. I have tried the Shift and the Command Option P R boots to no avail. What am I missing here? I have had no problems in the past with this system. I am running Panther.
I have tried the Shift and the Command Option P R boots to no avail.
Are you using an Apple keyboard or something else. It is rather common for non-Apple boards, especially those pulled from a PC, to not respond to the traditional Apple startup key command combos.
Take the computer off wall power again then press and hold the power button for about 20 seconds. Then restore power and try a normal start. That worked for me when I had a similar failure to start with my G4 MDD.
If you have never replaced the internal backup battery ("PRAM" battery) it is, by, now surely extremely dead and it could not preserve the needed start parameters when power was unexpectedly cut. If you get the computer going, consider installing a new PRAM battery so you won't replay today's issues. tomorrow. The batteries are cheap and replacing one is a three-minute at-home job:
NewerTech 3.6v Lithium 1/2 AA PRAM Computer Clock Battery
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