HP Pavilion Entertainment PC, model dv2690en; mic audio problem

I am facing problem of mic audio not working due to some internal drive problem. I tried to install the latest drive. Tried to restore the drive programme and could not resolve the problem. Please advise me what I need to do to resolve the mic audio problem.

You can order recovery media here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
If HP no longer has Recovery Media for your model, order them here
http://www.computersurgeons.com/Default.aspx

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    Hi Vivi,
    I understand you are having issues with your HP Pavilion dv6-6c35dx Notebook and Beats Audio. I would uninstall the driver from the device manager and any others that might be in the Audio. Then reinstall it from here.
    Hope this helps.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Hp pavilion entertainment pc model# dv7 2185dx

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    You can order recovery media here
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&cc=us&lc=en&dlc=en
    If HP no longer has Recovery Media for your model, order them here
    http://www.computersurgeons.com/Default.aspx

  • HP Pavilion dv9218tx Notebook PC and HDMI audio problem with Sony TV and Windows 7

    Sound does not come through with the HDMI connection and, on investigation, there is no HDMI audio driver/option.
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    Hello everyone,
    Thanks for posting on the HP Forums!
    I will definitely assist you with lack of sound issues. Before anything else is done, please make sure you try every step in this thread: Troublesho​oting Guide: Audio does not Work after a Certain Period of Time
    If every step does not help, please provide the following information:
    1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your notebook product number
    2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
    3. Does this occur on certain programs, or all programs?
    4. Have you installed any new software or drivers on this computer, before the issue appeared?
    5. What steps have been attempted from my first post on this thread, and what were the results?
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    Hi,
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    Hi @sleepy-princess ,
    Welcome to the HP Forums!
    It is a terrific place to find answers.
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I grasp that your sound plays normally sometimes and other times it lags and is very distorted.
    Are you running Window 8?
    Have you done all your Windows updates?
    Have you ran the  HP Support Assistant  to look for HP updates and help resolve issues?
    Here is a link to Using automated troubleshooting (Windows 8) to help with this.
    Another document that may help is Improving System Performance without Adding Memory (Windows 8)
    You stated you started to notice the change about a hour after your startup, could something be running in the background that caused this. 
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    Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Mic audio problem?

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    Many things can cause a blue screen event... hardware, software, a faulty driver, etc.  If this has been happening since only a few weeks after you purchased the system, it would have been prudent to have addressed the situation at that time as this is obviously a serious problem. 
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    Microsoft MVP

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    Any solutions?

    What model is your HP Pavilion Entertainment PC. You can find the product number on the tag where your serial number is. This will be very helpful in troubleshooting your issue.
    Although I am an HP employee, I am speaking for myself and not for HP. Clicking the "Kudos star" to the left is a great way to say thanks!
    When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!

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    This question was solved.
    View Solution.

    I think I understand most of your questions. The repair on this motherboard is called a "reflow" and I am assuming that is what your technician did before. He is correct that you cannot reliably do a second reflow on the same motherboard. Each additional one lasts shorter than the last. You need a new motherboard. There is a motherboard for the dv9700 series with an Intel processor and chipset. The one you refer to, the 461068-001 is an Intel processor with an nVidia video chip. Those still have issues. The one you want is 447984-001, which is an Intel processor, Intel graphics.
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