HP Pavilion g6-1317sr windows 8.1 bluetooth

Hi! Upon transition bluetooth ceased to work with windows 7 on 8.1. Diagnostics showed that the device works normally, drivers as it should be. Bluetooth is included only sees nothing and androidom is not defined.

Hi @DryuSilver ,
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I see that after updating to Windows 8.1 you Bluetooth is not working.The diagnostics shows it is working.
When I checked the driver page for your notebook I noticed that Windows 8.1 is not a supported Operating System.
Have you done all your Windows updates?
Have you tried using the Using automated troubleshooting (Windows 8)?
Here is a link to Understanding and troubleshooting Bluetooth wireless technology (Windows 8.1, 8, 7, Vista, XP).
If the above has not helped.try these steps. 
Step 1. Go to device manager
Step 2. Right click on "Bluetooth Peripheral Device" that you want
Step 3. Select "Update Driver Software..."
Step 4. Choose "Browse my computer for driver software"
Step 5. Choose "Let me pick from a list of device drivers on my computer"
Step 6. Select "Ports (COM & LPT)"
Step 7. Select "Microsoft" at "Manufacturer" list
Step 8. Finally select "Standard Serial over Bluetooth link"
If you are still unable to pair with a Bluetooth device try the following:
Step 1. Search for "Change device" in the Windows 8 Start menu.
Step 2. Click on where it says Change device installation settings.
Step 3. Select the No, let me choose what to do option.
Step 4. Check the automatically get the device app option
Step 5. Click Save changes to save the settings you just chose
As well you can try this
Step 1: Go to RUN (Windows Logo + R) and type “services.msc” and Enter
Step 2: Now find “Bluetooth Support Service” and double click on it
Step 3: Now click on Log On Tab and Type in "Local Service" without quotes
Step 4. Click on “This Account”
Step 5: Now remove any passwords leave the password field blank
Step 6: Underneath the upper left title should be a hyperlink "Start" Click it
You can also check  the Power Management tab and unchecked the box that says "Allow the computer to turn off this device to save power." 
I regret that I did not understand this statement would you please explain.  Bluetooth is included only sees nothing and androidom is not defined.  Is it an android device you are trying to pair?
Sparkles1
I work on behalf of HP
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