HP Pavilion g6-1372sa, Windows 7 Home Premium - BD ROM

This is the laptop that I just recently purchased and I'm just wondering, does it come with the ability to play Blu-Rays or not? I ask this because it says that there is a DVD drive and BD Drive and yet I put a Blu Ray in and it didn't play it. I am usually pretty tech savvy but this does have me somewhat confused. Any help or answers would be appreciated. Thanks.

Hi,
Looking at the Specifications for your notebook, it's not listed as coming with a Blu ray drive. To double check this, open windows Control Panel, open Device Manager, expand DVD/CD-ROM drives and post back with the name of the device listed here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Similar Messages

HP Advisor stops working on my Pavilion p6330f with Windows 7 Home Premium 64 bit system

My computer is a Pavilion p6330f with Windows 7 Home Premium 64 bit system. It bothers me when I get error messages and can't seem to correct the problem. After loging onto my computer a message comes on that the HP Advisor stopped working. When I attempt to load the HP Advisor it gives me the same message and does not come up.

HP Advisor-one of the first things I uninstall, flaky software.
Have you tried the update for Advisor from your support & drivers page?
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=4120...
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Recovery disks for my HP Pavilion DV 9500 Windows Vista home premium

Does anyone know where I can find recovery disks for my HP Pavilion DV 9500 Windows Vista home premium?? According to HP, disk pn is 446537-004.

Excuse me for not understanding the solution so well....
So I need to purchase an OS for my computer - like windows 7 ??
And I need to download drivers from hp.com - there is a long list of drivers and they are dependent on the operating system - which ones do i need (all??) and supposedly I need to get a new operating system first??
Could I try to just reload drivers before purchasing a new OS - is that possible ?? maybe it is a driver problem and not an OS problem ?? If this is possible, how do I determine which drivers to download and what order to try to install them??
Sorry that I am not so knowledgeable
Thanks,

Boot-up & BIOS probs - H-P Pavilion P6 2130ef - Windows 7 Home Premium 64 bit

Starting up my PC has become an exercise in frustration.. I press the start on/off button and the screen stays black - nothing happens. It's unresponsive to ESC or F11 (to try and get into Recovery manager) or Cont/Alt/Del. It's only by pressing the on/off button at regular intervals that enables me to eventually get to the stage where I can enter my password.
This afternoon I did a Malwarebytescan and also a Disk Clean-up.. Thought I'd fixed it but still the same problem.
When I first got the PC I didn't make a back-up copy of the boot-up as I was waiting for a WD external hard drive - thinking what can go wrong with a new PC..? ☺
I think my BIOS must be corrupted somehow. Is it possible to download a new BIOS?
It's an H-P Pavilion P6-2130ef and I'm running Windows 7 Home Premium 64 bit.
Serial # [Personal Information Removed]
Product # B2J74EA#ABF
Many thanks in advance
P

Many times this is the result of a faulty device attached to the machine that looks like a short to the power supply. Try to disconnect anything that you don't absolutely need and see if it start OK. Try a different mouse and keyboard as well.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Laptop HP Pavilion dv5 having Windows-7 Home Premium is ruined

Helo
Dear all Last couple of weeks earliar I post a quation that, my Laptop is Slow. I got some suggestions also to rectify but one of the technicians of computer market here told me that if he do the set up of Windows it would be 100% ok. I allowed him to do that means I destroyed it . What he did is delete everything and installed Windows-7 Ultimate instead of Widows-7 Home Premium. Still my Laptop is slow & I'm sick of using this computer. Please help me how to recover my old & original version. I bought this Laptop from USA with licenced soft ware. I'll be helpfull & gratefull to you all. Thank You.
This question was solved.
View Solution.

25 character Windows license key attached to bottom of laptop I could read & downloaded the ISO File. Just going to set it up & let you all know later on. Thanks.

Hp pavilion s5-1224, windows 7 home premium

Why do I NOT have microsoft word starter 2010 in my NEW HP computer?

luv2cruze,
Because it is not included, per software bundling:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03355381&tmp_task=prodinfoCategory&cc=us&dlc=en...
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
The Law of Effect states that positive reinforcement increases the probability of a behavior being repeated. (B.F.Skinner). You toss me KUDO and/or Solution, and I perform better.
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus

HP8610 Printer and Windows 7 Home Premium

Hello,
I am trying to install a HP 8610 all-in-one printer to a home network. The computer is an HP Pavilion dv6 running Windows 7 Home Premium. I have connected it via ethernet. When the setup software does a "network check," it cannot find the printer. The network connection is working.
I have followed all of the steps in the “Troubleshooting your printer network connection” and have run the HP Print and Scan Dr.
The printer is connected and working on two other computers; one running windows 7 professional and the other running windows 7 Ultimate. The windows home premium appears to be the problem.
Please help
This question was solved.
View Solution.

Hi @JDG1607,
I see that you are having issues networking the printer to the one computer running Windows Premium.
I can help you.
Print a configuration page to get the printer's IP address. Printing a Network Configuration Page.
Try and access the Embedded Web Server for the printer on the Windows Premium.
Type the IPV4 address into your web browser's address bar. (Internet Explorer)
Did it load the page?
Check the IP address on the computer to see if the first 3 sets of numbers match the printer's IP. They have to match to be on the same network.
Go to start, type run in the search box, type in cmd, then type ipconfig.
Check the IPV4 address.
Now check the IPV4 address for the printer.
Do the first 3 sets of numbers match?
Try and ping the printer.
In the same window, type ping printers IP address (space between ping and IP address)
What are the results?
If everything checks out there, it could be your Antivirus stopping it from finding the printer.
Temporarily disable it and try the installation again.
You might need to power cycle everything.
If you are still having issues, install the printer on this computer as a USB connection and then setup the network connection.
Installing the Printer Software on a Wireless or Wired (Ethernet) Network Connection.
Go to Step two: Change from a USB connection to an Ethernet connection (optional).
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

When I run a diagnostic on my network connection, Itunes says that a secure connection was not found giving the following message. Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002) Hewlett-Packard HP Pavilion dv6700 Notebook PC iTu

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP Pavilion dv6700 Notebook PC
iTunes 10.2.1.1
QuickTime 7.6.9
FairPlay 1.11.16
Apple Application Support 1.5
iPod Updater Library 10.0d2
VoiceOver Kit 1.4 (222093/222742)
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.0.25
Apple Mobile Device Driver 1.55.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0025AAF8089EC380
Current user is not an administrator.
The current local date and time is 2011-05-15 21:05:05.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: dc0c6f739bfede483c8983f10e41784f
iPodService 10.2.1.1 is currently running.
iTunesHelper 10.2.1.1 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {588EB1BD-8374-43B1-B687-C47C33764298}
Description:    Intel(R) Wireless WiFi Link 4965AGN
IP Address:    192.168.1.2
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Sun May 15 20:23:07 2011
Lease Expires:    Mon May 16 20:23:07 2011
DNS Servers:    192.168.1.1
Adapter Name:    {1C11AE53-28A5-4AC7-BA9F-CD4109D7856C}
Description:    Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 18:00:00 1969
Lease Expires:    Wed Dec 31 18:00:00 1969
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2011-04-30 21:01:11.

Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
We'd better check on that, kris. If you enable iTunes in your Windows firewall, does that help with your connection? See the following document for instructions:
How to enable iTunes in the Windows XP Firewall
EDIT: Drat ... gave you the link to the wrong document. Try this one instead for your Vista:
How to enable iTunes in the Windows Vista and Windows 7 Firewall
Message was edited by: b noir

Problem with built in camerar - HP Pavilion dv6000 - windows 7 home premium

hello
i own a hp pavilion dv600 laptop with windows 7 home premium sp 1 installed
yesterday during an skype conversation all of a sudden i lost the camera.
at the start of the skype call i saw and heard the other party and they saw and heard me perfectly.
then without doing anything all of a sudden my camera went dead.
i checked in device manager and cant see the built in webcam anywhere and neither can skype under the options menu see the camera.
i restarted the PC and shut it down completely to no avail.
any suggestions on how to get the camera back?

Hi,
Try this alternative method as follows.
Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - the download links are towards the bottom of the page - and save the installer to your Downloads folder.
http://h18021.www1.hp.com/helpandsupport/hp-support-assistant.html
Next, if you don't have an extraction utility installed, download and install 7-Zip. Please note, if you have a 64bit installation, download and install the .msi 64-bit x64 installer on the link below.
http://www.7-zip.org/
Next, right click the HPSA installer you download earlier, select 7-Zip, select extract files and then click Ok. Open the newly extracted folder, right click on UninstallHPSA and select 'Run as Administrator' - you may well see no progress of this attempted uninstallation, so leave the notebook to idle for a good 10 minutes before restarting it.
Open your Downloads folder and delete the ‘extracted HPSA folder’ so you are just left with the original installer you downloaded.
Now, run the Microsoft 'Fixit' on the link below and use it to install the new version of HPSA.
http://support.microsoft.com/mats/Program_Install_and_Uninstall
'Provost' is just a term from HPs Forum Ranking.
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?

I run Windows 7 Home Premium on an HP Pavilion dv6. I cannot install iTunes or QuickTime. Can you help me with this?

Hello raadabdaun,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues installing iTunes for Windows. The following article provides the most relevant information and troubleshooting steps:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

Pavilion dv4 3138tx drivers after reinstallation of plain windows 7 home premium

My Pavilion DV4 3138tx notebook recovery disk was crashed, and HP did not give recovery disk when it was purchased. I have to download the windows 7 home premium edition from "mydigitallife.info" website to download the legalized windows 7 reinstallation image. After installation, OS is working, but many drivers seem not working, e.g. ethernet network controller. I tried to download the driver from official HP website for model 3138tx, which is realtek LAN network driver, but after installation, it says "xxx files not found", any way, it is not working, and HP support told me they can not help me, asked me to go for realtek..... I looked up the network controller hardware ID, it is PCI/VEN10EC DEV8168SUBSYS..@$%&^*(&^ , I looked up in google, it is realtek chip for 10/100/1000 gigabit LAN network card. Very strange, anyone can help me?
As per HP advice, I also tried to reinstall chipset driver, which is listed on official HP website for drivers of 3138tx model, it doesn't help either. My laptop was purchased in Malaysia with origial windows 7 home premium edition in English, with product key at bottom of the machine.
This question was solved.
View Solution.

foreignmouse
You find the new Realtek driver her
And the driver support for this HP DV4 3138tx her.
Say thanks by clicking the "Kudos! Star" which is on the left.
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

Inoperative "HP Support Assistant" on an HP Pavilion p7-1254 using Windows-7 Home Premium 64bit

Product Name: HP Pavilion p7-1254
Operating System: Windows 7 Home Premium 64-bit
Error Message: HPSF.exe has encountered a serious problem and must colse. Click "OK" to outomatically restart this application
Changes made to system: NONE
This question was solved.
View Solution.

When does the error occur? Is it a repeated occurance at boot or some other time? Any updates made to the system recently (Windows Update or other HP Support Updates)?
The normal solution to most problems with HP Support Assistant is to uninstall the application from Control Panel / Uninstall a program. Then download and install the latest version of HP Support Assistant from the HP Web site:
HP Support Assistant
Look for the Download HP Support Assistant heading and select Notebooks or Desktops as appropriate.
Although I am an HP Employee, I am speaking for myself and not for HP.

Please help me to format my laptop hp pavilion dv6 Windows 7 Home premium 64 bit?

Please help me to format my laptop hp pavilion dv6 Windows 7 Home premium 64 bit?

Hi,
There are Three main ways to restore your notebook to format your HDD and return the notebook to its 'Factory Condition' - see the document on the link below.
Performing An HP System Recovery - Windows 7.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Touch pad light doesn't respond to fn spacebar on Pavilion dv7-7012nr with Windows 7 Home premium 64

Touch pad light doesn't respond to fn spacebar on Pavilion dv7-7012nr with Windows 7 Home premium 64. Bought it new from HP.com in October and it has never worked.

Hi,
I belive that action OR f5 is for the backlit keyboard, not the touchpad. For the touchpad (my machine is also a dv7-70xx) you need to touch the switch (rapidly twice) which is on the left corner of the touchpad. The following image shows where is the light (yellow circle) and where is the swich (red rectangular):
Hope this helps.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Pavilion A1429.UK - No Sound On Windows 7 Home Premium

Hey folks, got a wee problem.
I have recently put Windows 7 Home Premium onto my computer. The install worked perfectly but every time I install the drivers for the X-120 speakers that came with the computer, after a few hours it disable itself and no sound plays. And I have to Re-Install the drivers each time this happens.
What can I do to stop this happening and to stop me installing the driver each time the computer disables the driver?

Your PC has not been certified by HP for Windows 7 or VISTA. Putting that aside, I suspect the sound driver needs an update. Go to www.realtek.com and look for a newer driver. Why do you need speaker drivers since the on board audio should do the job?
Go to Device Manager and look for yellow exclamation points, yellow question marks or red Xs.
Try this procedure:
Unplug the PC and open it up. Clean out all the dust. Carefully remove and replace all the cables going to the motherboard one at a time. Do the same for the memory dimms and the video and sound cards if you have any. Plug your PC back in a give it a go.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

HP Pavilion g6-1372sa, Windows 7 Home Premium - BD ROM

Similar Messages

Maybe you are looking for