HP Pavilion g6-1c58ca Notebook battery issue

hi , i purcahsed HP Pavilion g6-1c58ca Notebook after using for 7 months , i left the laptop unused for 15 days in monsoon season.
i went for a trip & when i came back , i charged the laptop for 2 hours , showing battery full 100% .
* my laptop battery is not working , system showing 100% battery.
* removed the battery and again plugged it, there is no sign of damage on it.
*it is in warranty , but since purchased from canada , indian hp customer care is unable to help.
kindly suggest.
regards,
virender singh

Hi,
So when you say the battery isn't working, are you saying it won't power the laptop at all, even though it says it is 100% charged? If you pull the power cord out while the computer is booted up, does it just shut off, like it would do if the battery wasn't installed, or does it give a warning about low battery and try to shut down, or does it do something else?
The first thing I would do would be to run the battery check and if it passes, run a calibration on the battery to see if that improves performance:
Testing and Calibrating the Battery (Windows 7)
Post back with the status of the battery check.
R
Although I am an HP Employee, I am speaking for myself and not for HP.

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HP PAVILION TX2000 ENTERTAINMENT NOTEBOOK PC ISSUES!!!

LET ME GET THIS STRAIGHT.I BOUGHT A TX2000 LAPTOP A YEAR AND A HALF AGO.THE THOUGHT OF IT MADE ME HAPPY SINCE THIS LAPTOP COST MUCH AND I WAS ONE OF THE FEW WHO WAS ABLE TO BUY IT.AFTER A YEAR AND 2 MONTHS,IT SUDDENLY HANGED IN THE MIDDLE OF MY WORK AND WON'T TURN ON.CONSIDERING THAT IT IS OUT OF WARRANTY,HP DID NOT GIVE A HELL OUT OF MY QUESTIONS.SO I JUST CONSIDERED THAT MAYBE BECAUSE I OVER USED IT OR WHATEVER.BUT AFTER I READ COMPLAINTS ON THE SAME MODEL,I SUDDENLY REALIZED THAT IT IS NOT MY FAULT BUT THE FAULT OF THE COMPANY.
PROBLEM:AFTER TURNING THE MACHINE ON,FAN AND LIGHTS ARE ON BUT IT NOTHING WILL APPEAR ON SCREEN.
I TRIED PLUGGING IT TO A DIFFERENT MONITOR AND STILL NOTHING.THEN I REMEMBERED THAT NO MATTER HOW COLD THE PLACE OR ROOM WHERE I WAS USING THE MACHINE,THE HEAT OF THE LAPTOP KEEPS ON INCREASING!!!
TELL ME,IS IT THE CUSTOMER'S FAULT?I,TOGETHER WITH SOME WHO I AM SURE WILL SUPPORT ME, DEMANDS A RECALL ON THIS PRODUCT SINCE AS WE CONNECT STORIES,IT OCCURS AFTER USING IT FOR A YEAR.COINCIDENCE OR INTENTION???
PLEASE HP,IF YOU DON'T WANT TO LOSE CUSTOMERS AND LOSE TRUST, PLEASE HEED THIS REQUEST OF MINE AND RECALL THE PRODUCT!!!
PRODUCT NAME:HP PAVILION TX2000 ENTERTAINMENT NOTEBOOK PC

I also have the tx2000 with nothing but problems. If you get the blank screen here is what you need to do:
Turn the computer off and flip it over. Blow dry through the vents on medium heat for about a minute. Keep the blowdryer moving. Wait a minute and then turn it back on. The heat from blow dryer warms up the chip and it will work again. I have to do this every once in a while with mine. And also make sure you buy a laptop cooling fan for yours. I have mine on continuously and it helps, although it still overheats on occasion.
Here is a class action lawsuit that was just settled: http://forum.notebookreview.com/hp-compaq/521913-nvidia-reaches-settlement-class-action-suit-affecti...
Unfortunately for some reason it doesn't look like the tx2000 is included. I may just take them to small claims court.
Kelly

HP Pavilion tx2510us Entertainment Notebook PC

I have a HP Pavilion tx2510us Entertainment Notebook PC (original installed with Windows Vista) upgraded to Windows 7. When I power on the machine all I get is a black scrren. I can hear the fan, and see lites on but the screen stays black, I have taken all peripherals out, I have rtaken the memory out and put it back, I have treied an alternate monitor, I have tried to get into bios. I have also done a hard reset (took battery out, unconnected the ac power and held the power button down). An recommendations would be greatly appreciated.

Hello JORDANWILL822. I understand you're unable to get your notebook to properly boot.
This is definitely a hardware problem. You're unable to get a picture on the internal or external monitors. However, the notebook appears to be powering on and otherwise running. This means that it is likely that the video card is no longer functioning properly.
I would suggest checking the cable connection first. Here is a link to your notebook's Maintenance and Service Guide. This covers the disassembly of the notebook and would be invaluable for checking the connection.
If the connection is secure then you likely need to have the notebook repaired.
If the notebook isn't in warranty I suggest taking it to a local computer repair shop. This sort of problem is really best diagnosed hands-on. Many times these shops will even diagnose the issue while you're in the store.
If the notebook is in warranty or you'd like to inquire about a repair through HP I suggest contacting support. If you're in the US/Canada the number is 1-800-474-6836. If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.
I will keep an eye out for your next reply. I hope you have a great day!
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Creation of Recovry Media is incomplete, Please HELP! (HP Pavilion g6 -210tu Notebook)

Hi,
My problem is that during creation of recovery media, i have successfully created 1st and 2nd DVD-R but Hp Recovery Creation Media fails to create 3rd DVD and consequently it is unable to create 4th and 5th DVD for recovery.
During creation of 3rd DVD-R, Hp Recovery Creation Media successfully reads blank DVD and prepares files to be burn but it fails to burn these files on 3rd DVD.
Further, DVD autometically is ejected with massage "We are experiencing errors in Recovery Media Creation. please try again."
Please Help me! how to fix this problem.
I have also tried the following as per guidlines on HP support Website--
1. disabled User Control Account.
2. temporary disabled my antivirus.
3. i have manually run chkdisk for Partition drive D which is my recovery drive.
4. i have also change and tried different DVD to burn but i faced same issue.
Please note that I have never modified or encrypted my partition drive of recovery but i have recently Updated BIOS and Drivers form HP.
My system details are as follows--
OS- windows 7 home basic (64 bits)
MODEL- HP Pavilion g6 -210tu Notebook PC
PRODUCT NO.- B6U26PA#ACJ
Processor- Intel i3 CPU@ 2.40GHZ,
RAM - 2 GB
SMBIOS Version 2.7
BIOS Version - /Date Insyde F.25, 29-05-2013
Boot Device -\Device\HarddiskVolume1
Please help me and let me know what should i do to create subsequent DVD.

Hi,
Once again thank you for your valuable feedback and support!
The product name and model no. i have mentioned in the post are correct. i have also try to locate them behind battery of my notebook. If you think it may be wrong, you can check for this model no. on HP support website here
I have also tried esc+ F2 and run the HP PC Hardware Diagnostics but i did not find option "Component Test" and therefore unable to locate optical drive option.
I have understood your statement regarding benefit of USB tumbdrive over DVDs and much appreciated.
thanks you for that.
I personally want to say that i was unaware about the fact for these non branded DVDs. The shopkeeper (notebook showroom) told me that these DVDs are good to create Recovery Images because they also use these DVDs to create Recovery Images.
I have purchased non branded DVDs but it does not mean i wanted cheapest solution for Recovery. simply i wanted to Recover my system using best DVDs.
Well, now let me know how can i undo the creation of media which i have created in those two DVDs successfully in order to create Recovery Images on USB Thumbdrive ?
How can i locate Opticle Drive Test?
I am waiting for you response.......
Regards,

Pavilion dv7-4047ea 'no battery is detected'

I have recently purchased and inserted a new battery for my Pavilion dv7-4047ea notebook.
However, when I boot up the message "no battery is detected" appears in the hidden icons panel, together with a RED CROSS on the battery symbol. After speaking to the batterysupplier, they have confirmed that I have the correct battery and advised me to upgrade the BIOS to cure an incompatibility problem.
I have attempted this but have been informed that I have the latest version of BIOS on my machine.
I have also tried any other related resolutions without success.
Can you help please?
My system configuration (from msinfo32.exe) is shown below
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name MAJAMES-PC
System Manufacturer Hewlett-Packard
System Model HP Pavilion dv7 Notebook PC
System Type x64-based PC
Processor AMD Phenom(tm) II P820 Triple-Core Processor, 1800 Mhz, 3 Core(s), 3 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.29, 25/02/2013
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United Kingdom
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name MAJames-PC\M A James
Time Zone GMT Daylight Time
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.74 GB
Available Physical Memory 1.67 GB
Total Virtual Memory 7.49 GB
Available Virtual Memory 5.17 GB
Page File Space 3.74 GB
Page File C:\pagefile.sys
Thanks
Mike James

Hello mj-18
Welcome to the HP Forums!
I apologize that the new battery is not being detected in the notebook. I can definitely help you with this!
Normally, a new battery has to be calibrated before it can be used. Sometimes, an un-calibrated battery will not be detected until you calibrate it. I can provide an HP document with instructions on how to do this: Testing and Calibrating the Battery (Windows 7)
Following this document will allow you to successfully calibrate the battery. Additionally, it will test the battery for any issues it might have. Please try all of these steps and let me know what happens!
Thanks for choosing the HP Forums. Have a great day!
I worked on behalf of HP.

Hdmi port not working on HP Pavilion g7-2240us Notebook PC

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HP Pavilion g6-2288ca Notebook PC, Windows 8 fails to start-up.

Hi, I am having a problem with my computer, every time I try to start up my HP Pavilion g6-2288ca Notebook, I get one of two different blue screen errors. One error code says 0xc000021a and the other says 0xc0000001. I then did a start-up test and it came back as follows ;
Hard Disk Short DST : Failed.
Failure ID : 64G57S-6B974S-MFPX0K60V803
Any help with a solution is appreciated.
This question was solved.
View Solution.

Hello KVD,
Welcome to the HP Forums!
The error you indicated shows that there is a hardware issue with the primary hard disk. You can try purchasing a replacement hard disk at the HP PartSurfer if the computer isn't in warranty. If it is, you should be able to get service over HP phone support. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns, and if this helped you. Thanks for choosing the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

DRIVERS REQUIRED FOR WINDOWS 7 (32-BIT) - FOR HP Pavilion g6-2004tu Notebook

Hi everybody!
Today have formatted my Notebook and changed the OPERATING SYSTEM to Windows 7 (32-Bit) (Enterprise Edition)
Need basic drivers for the my HP Pavilion g6-2004tu Notebook for the following devices, currently being Yellow Highlighted by the Device Manager:
1. Ethernet Controller
2. Network Controller
3. PCI Device
4. PCI Simple Communications Controller
5. SM Bus Controller
6. Some Unknown Device
7. USB Mass Storage Device (Although it is reading the Flash Drive)
Your help is requested and reply is anxiously awaited.
Thanks in advance.
Best Regards,
Faraz
This question was solved.
View Solution.

Hello mike_farhat. I understand you're looking for drivers for your G6.
Unfortunately there are no drivers available specifically for Windows 7 32-bit. However, here is a link to the drivers for Windows 7 64-bit.
Another thing you could try is to install both the HP Software Framework and HP Support Assistant. Then you can run HP Support Assistant and the application will scan your PC and automatically download and install any drivers which are available.
I hope this helps. Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

HP Pavilion 15-n221sa Notebook PC touch pad glitching frequently

HP Pavilion 15-n221sa Notebook PC, windows 8.1, 8GB ram (7.89 usable), 64 bit os, 1.80 GHz intel core i3 processor
I got my new laptop that I bought recently (3-4 weeks, give or take) and I've noticed that my touch pad us acting up OFTEN. Sometimes it brings up the charms bar and randomly opens an option while other times it just straight up freezes. I can tell that it is the touch pad freezing and not the pc because I can still use the keyboard to do things on my laptop and I use a usb mouse that always works without fail.
I have installed quite a few things but I have done frequent full system scans using norton internet security and it has "removed" 1 virus so far. I haven't done a malware scan but I'm getting to it right now.
My question is has a spirit possessed my laptop or is my touchpad broken?
This question was solved.
View Solution.

Hi lolful64,
Welcome to the HP Community, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I will be happy to help with the TouchPad freezing. I don't think that you need to call the Ghostbusters quite yet. Is it only freezing when you try access Charms Bar or does it freeze at other times? Start by reinstalling your Synaptics TouchPad Driver.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

HP Pavilion g6-2101tu Notebook PC ,After BOIS update, Is HP Recovery Manager option available?

Hi,
I have recently installed BIOS and other drivers update through HP support assistent for the first time. During the installation a drive partition has been created with the name "HP_TOOL drive:f ".
I need your guidance for the recovery of system in the future and want to know about such partition which has been created automatically during update.
Eariler i have once recovered my system using tool which was provided by HP RECOVERY MANAGER through "esc + f11" keys. Hp recommands that we should not make any partition of drive in order to recover your system. if we make partition, we may lose system recovery through HP RECOVERY MANAGER.
I had 2 partition (Drive :c and Drive :d)of the drive by default from the begining when i have purchase my notebook but Now I have 3 (Drive: c,d,f).
Drive; c has system file while Drive: d has recovery and Drive: f contains HP_tool files.
"Please note thatI have not manually created any aprtition of drive till now."
My problems are as follows--
1. Is drive: f is a real partition of drive ?
2. Can i able to recover my system using my BIOS setting i.e esc + f11 key through HP RECOVERY MANAGER?
3. If i recover my system using HP RECOVERY MANAGER in future, i will have to download BIOS and drivers update again or what?
4: suggest me what should i do after BIOS update and with Drive:f to recover my system in the future?
My System details are as follows--
HP Pavilion g6-2101tu Notebook PC,
Product no. B6U26PA#ACJ
RAM - 2GB
Hard disk drive - 500 GB
Opreating System - Windows 7- 64 Bit Home Basic
Partition Drive :d - recovery.
Please give me a best response.,,,,,,,,,, Thanks

Yes, before Windows logo. At the first screen after powering on the machine tap Esc to bring up the Menu- same screen where you use Esc + F11 for Recovery.
Diagnostics is helpful many times in troubleshooting issues-such as testing memory or Hard drive.
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Upgrading processor on my HP Pavilion g6-1c45dx Notebook PC

Hello, I've been looking into making my Laptop run smother/play better and wanted to upgrade from my A4 processor (2.5GHz/1.9GHz VISION A4 Technology from AMD with AMD Dual-Core A4-3300M Accelerated Processor) to an A6 or A8 procesor and I was wondering if it could be done. I have looked throught the manuel and found parts that I *think* can work but i was hoping to have someone shed some light on the subject.
My laptop: HP Pavilion g6-1c45dx Notebook PC
HP specs on my laptop: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02996672&tmp_task=prodinfoCategory&cc=us&dlc=en...
Running Windows 7 Ultimate 64-bit
Upgraded RAM to 8GB
HP Pavilion g6-1c45dx Notebook PC

Hi,
According to a manual for G6 laptops it is possible:
http://h10032.www1.hp.com/ctg/Manual/c02968637.pdf
AMD A8–3500M (2.4 GHz/1.5 GHz, 4MB L2 cache), Quad 35 W
AMD A6–3400M (2.3 GHz/1.4 GHz, 4MB L2 cache), Quad 35W
are listed. Look for the part numbers in the service guide and then use them on google to find the cheapest one..
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Background noise in my "HP Pavilion g4-1207tu Notebook PC" when i was recording sound

Hello there,
I use HP Pavilion g4-1207tu Notebook PC. I have a problem to solve now. I talk from my head phone i will get lots of background noise.
Now i'm using windows 8 (64 bit) and i installed driver from http://goo.gl/hd74gY here. But problem was not solve.
Please give some solution to i can rercording audio without noise?
This question was solved.
View Solution.

Hi aminulbd,
Happy to help out with the sound issue. Try the following steps:
1: Go into your Control Panel
2: Go into Sound
3: Select the Recording tab
4: Select your headset / microphone
5: Click on Properties in lower right
6: In Properties click on the Level tab
7: Turn down the Microphone boost
8: Click on the Microphone Enhancements tab
9: Check both the Noise Cancellation and Acoustic Echo Cancellation
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Question - Need Advice Regarding Second Hard Drive On HP Pavilion dv7t-4100 Notebook PC

Hi,
I currently have a HP Pavilion dv7t-4100 Notebook PC, and my hard drive failed (luckily while still under warranty!). So I contacted HP support and they are in the process of sending me a replacement hard drive, so that I may install it. When I opened the back of the notebook, I realized that a second hard drive could be installed, if desired. I would be interested in doing this! My current primary drive was (and will be again) a Toshiba 1 TB Internal hard drive Serial ATA-300 2.5" 5400 rpm, model MK1059GSM. I understand (from reading a previous post) that for the second hard drive, I will need to purchase a "2nd HDD Caddy & Cable for HP dv7-4000, dv7-5000, dv7t SE" (the purchase link the tech in the other post referred to was http://www.newmodeus.com/shop/index.php?main_page=product_info&products_id=345); and now I need to decide on the size (and other stats) of the hard drive that I will buy to install and used as the secondary drive. The HP customer service rep I spoke with on the phone about my primary drive replacement said that it is usually recommended to not go any higher (in capacity) than the primary drive, for the second drive, to ensure a more "stable" system (but I am not sure about the level of"technical" knowledge he has about the inner workings of the notebooks). However, from my upgrading experiences with desktop PCs, I was usually able to go as high in capacity as I could/desired; as long as the physical size of the drive was the same, and it was compatible with my system. And I usually did choose to go with a larger capacity second drive, as this was where most of my data and media files were stored (with the primary being used for mostly operating system and system files). This is my first time "upgrading" a Notebook, so I wanted to check with the techs here on the board- would it be a problem for me to go with a secondary drive larger than my primary drive's 1TB capacity? Also, are there any other factors to consider and keep in mind when selecting a second hard drive? Any advice and replies will be greatly appreciated. Thanks so much for your help with this! -Brian

You should be able to go as high as 2TB.
I also own a,(Older), DV7 notebook which has dual drive capability.
I bought my caddy from the place recommended and got everything needed including screws !
I matched the capacity in mine with an exact same hard drive and have never had a problem.
Minor battery life noticable but that was it.
Your system BIOS is what will hold you back from say a 3TB drive.
You can go to HP site and check the specs on your model and find out for 100 % sure.
HP Support & Drivers | United States
I would recommend doing what I did and match the drive exactly.
Good day !

HP Pavilion dv-4087CL Notebook receiving : Boot Device Not Found-Please install an operating system

My Duaghter is out of the country studing abroad. Her PC would no longer boot up so she took it to a support shop. They replaced her hard drive, fixed an over heating issue and reloaded her PC. Now she is getting this new error message and she is desparate to get this fixed. We have owned this PC for only 2 years. I am sure it is out of support.
HP Pavilion dv-4087CL Notebook receiving : Boot Device Not Found-Please install an operating system on your hard disk.
She took it back to the support shop and they upgraded her bios, but that did not fix the error message.
Please help! What can she do now.

Hi:
Normally that means the hard drive failed.
I know it was replaced but maybe the replacement drive went out too.
There is a hard drive diagostics tool your daughter can run in the BIOS.
I suggest she run it (enter the BIOS by tapping the F10 key as soon as she sees the HP welcome screen).
Then once in the BIOS, there should be a diagnostics menu..one for memory and one for the hard drive.
She should select the hard drive diagnostics application and see what it reports.
Then go from there based on what is reported.
Paul

What kind of hard drive do I need for my HP Pavilion dx6650us entertainment notebook PC?

I have a HP Pavilion dx6650us entertainment notebook PC that has the BSOD. Even when I run it in SafeMode I have absolutly NO desktop. I've tried EVERYTHING. I have lost hope. So im just going to buy a new hard drive. Does anybody have ANY idea what type of hard drive I need and aprox. how much it might cost? Please let me know(: Thank you.

It is a standard laptop 2.5 inch wide SATA hard drive like shown in this picture:
Look at Page 9 of this Manual:
Drive Manual
This will show how to replace it. Do you have the recovery disks that you could have made when the laptop was new? If not you are going to have to get a Windows disk or some HP recovery disks.
Here is a drive that would work for you.
160 gig 7200 rpm drive for $45
This drive will be faster than what you had and is a bit larger. A very good deal for the price. You perhaps already have a second hard drive in the system. See the manual on page 9 for the location of both hard drive bays. You could move the secondary drive (if there is one) over into the primary position without spending a nickel. In fact, that is a great idea. If you do that and still get the BSOD, then it might well be something else going on other than the hard drive. The hard drive is a likely issue but it could also be the memory and other things, too. However, I think the second drive is only found in the dx9000 models so do not be shocked if you do not have a secondary hard drive bay in your machine. I have never seen a dx6000 series but am pretty sure it is a lot like the dv6000 series of which I have seen more than my share. They have a lot of issues and I am concerned you will be spending money on a new hard drive that will not fix anything.
Feel free to post back with issues or questions.

HP Pavilion g6-1c58ca Notebook battery issue

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