HP Pavilion G6-2146sl left USB ports not working

Hi, I have an HP Pavilion G6-2146sl with Windows 7 Ultimate x64... my problem is that the two left USB ports stopped to work properly: for example, when I insert an USB flash drive it turns on but it's not recognized by Windows. The only port wich works is the one on the right of the laptop. I've tried to do a driver search, but Windows doesn't find any driver. Here's a screen of my Windows device management:
Thank you in advance for your help and sorry for my bad English, I'm Italian.
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Quote from: Nichrome on 28-January-15, 00:18:47
Hi,
What about if you try to install drivers from your product's page?
http://uk.msi.com/support/mb/Z97-GAMING-5.html#down-driver
And when exactly it starts to fail to work? Did you try to have OS just installed, restart it and see if it works then? Are you able to determine which driver installation causes USBs to stop working?
thank you
i just remove USB3 controller driver and work
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Hi everyone,
Please forgive me if this is in the wrong spot.
Just sent my laptop (Touchsmart TX-2 1015au) off for a warranty fix - told them the USB ports weren't working on Windows 7, 64 bit. It came back wiped, running on Vista 32 bit and.....with the USB ports not working.
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Hi:
Should be no problem to get W7 32 bit to work on that model.
Just use all of the drivers and software from the HP Probook 450 G0 on your model except the Audio, BIOS and firmware files.
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http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?cc=us&lang=en&sp4ts.oid=5359407&ac.ad...
Audio: Accept the agreement. Download and install the first driver on the list.
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownT...
If for some reason, the Intel HD graphics driver from that model does not work, then use this one...
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23713

My usb port not work and hot usb port aria please help me

my usb port not work and hot usb port aria please help me

Hi
Please find the link givenbelow might help you to fix your issue.
USB Device Troubleshooting
Fix Windows 7 “USB Device Not Recognized” Error
Let us know how it goes!
"I work for HP."
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****Please mark Accept As Solution if it solves your problem****
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Left side usb ports not working

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Hello , Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community! I came across your post about the USB ports, and wanted to help! Please review the following document, as it may help to resolve the issue for you:HP PCs - Troubleshooting USB Connections (Windows 7) Please let me know if this information was helpful by clicking the thumbs up below.
Regards!

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A replacement of original install restore DVD with the correct AHT on
a bootable DVD, could be obtained by contacting Apple support or
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And Ms Sammit may have answered this.
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edited

HP Pavilion dv6 All 4 USB ports stopped working

Hello,
I recently bought a Pavilion dv6-6c11sa laptop. Windows 7 Home Premium 64-bit
Everything was working fine for about a week, and then yesterday all of the USB ports stopped working. I have 4 USB ports in total, two 2.0 and two 3.0. No matter what peripheral device I plug in, mouse or flash drive etc, they're not recognized by the laptop. The lights don't even light up on the devices, regardless of the port. I've tried uninstalling and reinstalling the drivers in device manager, taking out the battery and rebooting, installing the chipset drivers (AMD), nothing works. No programs had been installed 3 days prior to the occurence, although I had rebooted several times in that time frame. I simply booted up the laptop yesterday, and nothing worked.
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Hello,
I recently bought a Pavilion dv6-6c11sa laptop. Windows 7 Home Premium 64-bit
Everything was working fine for about a week, and then yesterday all of the USB ports stopped working. I have 4 USB ports in total, two 2.0 and two 3.0. No matter what peripheral device I plug in, mouse or flash drive etc, they're not recognized by the laptop. The lights don't even light up on the devices, regardless of the port. I've tried uninstalling and reinstalling the drivers in device manager, taking out the battery and rebooting, installing the chipset drivers (AMD), nothing works. No programs had been installed 3 days prior to the occurence, although I had rebooted several times in that time frame. I simply booted up the laptop yesterday, and nothing worked.

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Please forgive me if I posted this in the wrong section! First thread!
Recently, three out of four of my USB ports decided to stop working. The one USB port that works is a USB 2.0 port that is located between the microphone jack and the DVD drive. There is also a eSATA / USB combo port. The eSATA portion works fine, but the USB does not work. At first I suspected that the USB controller was probably starting to fail. I don't understand why all but one USB port functions properly.
I have tried reinstalling the chipset drivers, updated my BIOS, and I tried to see if the ports are recongized in Linux. None of those work. I also checked the ports to make sure there are no bent pins. My warranty period just ended so I was wondering what I can do now. I don't mind opening up the computer, as long as I know what to look for.
Thanks in advance!

hi idaggerpwn,
The USB board must be bad. Try to re-seat the cable from the USB board to the motherboard and check. If this doesn't work, check if the USB ports are somehow disconnected to the PCB. If they are, you will need to hire an a technician with board level soldering skills to reconnect them or you can contact lenovo for service to replace this part. (fees may apply)
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G580 (2189) USB Ports not working

Hello,
I have an ongoing problem (for 2 months, before I had no problem at all) with all 3 USB ports on my G580. None of them are working properly, if I plug in a device they do not recognise it, however, the devices get power, e.g. I can charge my mobile phone through USB port but it does not recognise it. The most irritating part is that also my opctical mouse does not work.
I have tried a couple of solutions like:
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- uninstalled the USB root hub, devices etc
- disabled the above mentioned ones
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I attached a picture.
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Balázs

hi Balázs,
Just to check, was this G580 (2189) originally running on Windows 7 as indicated in this pdf datasheet? If yes, were the USB ports working fine before you upgraded to Windows 8.1?
If the USB ports were working fine before the upgrade then it's likely that this is an OS issue as discussed in this microsoft blog.
Things that you can try:
1. Run Windows Update to get the latest patch and bug fixes for the OS.
2. Check this microsoft blog on "What to Try When Your USB Device is an "Unknown Device"
3. Check this microsoft blog on how to apply a registry workaround.
Hope you get the issue sorted out.
Regards
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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I've had my hp split x2 for about a month now. Today I was using a wireless mouse in the right USB port. I closed the screen because I was going out and when I returned the right USB port was no longer recognizing the mouse. I plug the mouse into the left port everything works fine. I have an external hard drive that lights up when plugged into the USB slot. So I tried that in the right port. The drive lights up meaning the port is powering it but the computer does not recognize its there. I fiddle with the device drivers uninstalling and reinstalling the USB drivers. Nothing worked. I even went as far as reformatting windows. Still not working. Now I have a case open with hp to send it in to get it fixed but if there is a possible fix I would be much appreciated in hearing one. Thank you.

I'm having the same problem with my left USB port. What do you find out?

Installed Windows & 32 Bit But Drivers and USB ports NOT WORKING.

I bugh an HP Pavillion TS 14 Notebook that came preinstall with Windows 8.1 64 bit which I hate so wiped the drives and installed Windows 7 32 bit and now I have a big problem. None of my network drivers work and the 2 uSB ports where I plug my mouse and other SB hardware in no longer work.
I did a back up of the SW Set up file that has all of the HP dvers for my laptop but both the network and video divers won't install. And When I try to install the drives I get the eror message saying they are not compatible with this version of Windows.
I have loked on the HP website under my laptop model which s as above but HP don't do drivers for Windows 7 32 for my laptop. And I have looked on both the Realteck website for both the Realteck ethnet and Realteck wireless network drivers but none of them work or install on my operating system. The video drivers Intel don't work either. So I am really stuck a I cannot go back to Windows 8.1 as though that 32 bit Windows 7 would work on my laptop but most of my drivers are not compatible with the operating sytem And I don't want to install 64 bit Windows as I like 32 bit.
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Realteck RTL8188EE 802-11b/gn witeless lan
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This question was solved.
View Solution.

Hi:
Should be no problem to get W7 32 bit to work on that model.
Just use all of the drivers and software from the HP Probook 450 G0 on your model except the Audio, BIOS and firmware files.
Your model uses the Intel HD graphics driver only.
The first driver you have to install is the Intel chipset installation utility and then reboot.
http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?cc=us&lang=en&sp4ts.oid=5359407&ac.ad...
Audio: Accept the agreement. Download and install the first driver on the list.
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownT...
If for some reason, the Intel HD graphics driver from that model does not work, then use this one...
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23713

G72-a40SA usb port not working

Hi
can anyone help me please?
I have a HP G72-a40SA laptop running windows 7.
The bios has been updated to the latest version.
BUT, i cannot get one (out of three) usb ports to work. Its NOT being recognised by the PC.
I have tried everything possible...... can anyone help me on this please...???
Thanks

It is only a piece a equipment; any part can break at any time. You may want to contact HP technical support and identify your options. These options will be based on your warranty status, and you can locate that information here: http://h20566.www2.hp.com/portal/site/hpsc/public/wc/home?ac.admitted=1383763792097.876444892.199480...
Please call the number, closest to your region, which you can locate here: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Let me know if you have any further questions or concerns.
Mario
I worked on behalf of HP.

Split x2 problem with USB ports not working

My computer is somewhat new and this problem has been happening since I first got it. I couldn't find anything about this problem here or elsewhere online.
When I plug anything into either USB port (I've tried my phone and an external harddrive) the computer like sort of recognizes it on and off. When I plug in my phone the computer beeps at random every several seconds and doesn't recognize it. The external hard drive was sort of recognized but only on and off and I couldn't move things from it to my computer because it wouldn't stay connected long enough. It's literally like every 2-3 seconds it recognizes the USB thing, changes it's mind and then recognizes it again, etc. forever.
I haven't had a chance to test the SD card slot or the HDMI port yet.
Sometimes the mouse freezes also, I'm not sure if this is the same problem (related to connection between the tablet and the keyboard parts) or if these are separate problems. It seems to be happening less often and goes away if I wait for a moment. Still annoying but the USB ports not functioning is a more urgent issue.
I need help, is there a way to fix this or is something faulty with my computer?

Hi Purple24,
I understand you are having issues with USB on your HP SplitX2. Here is a document on general troubleshooting.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03327635
I would be happy to assist if needed. Please let me know what is your model number? Here is a link that will help you find that out.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108
Please let me know.
Thanks.
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USB ports not working after OSX 10.9.1 update

I have a late 2011 MBA 13".
The 2 USB ports stopped working as soon as I updated to 10.9.1.
I tried zapping PRAM and resetting the SMC.
I even turned the thing off for hours and still nothing.
Any idea how to fix?
Everything was fine until I did the update.
Thanks.

This is not a known bug affecting 2011 MBA computers with 10.9.1 so there is something wrong with your installation. Since zapping PRAM and resetting the SMC did not work I suggest that you try one of two things but first make sure you have backed up your computer.
1) download Mavericks and reinstall it. Sometimes an update goes awry and a reinstall fixes it. Since doing this won't disturb any of your data or applications it would be my first choice. You'll be downloading 10.9.1 so you won't have to perform any updates.
2) boot into the recovery mode, erase the hard drive and then download and install Mavericks. Once Mavericks is finished installing you'll be asked if you'd like to migrate data and applications from a backup. Say yes and if your backup drive isn't already connect it, do so. Select your applications folder and account folders from the list and let the Setup Manager do its magic.
BTW - this is why one of my several backup hard drives is a cloned backup using Carbon Copy Cloner (SuperDuper! Is another good choice). I can boot up my computer using this backup and download the newest version of Mavericks on it if I haven't already done so. I always quit the installer first and make a copy of it because the installer program deletes itself once it is finished which is something of a pain. It gives me more options including being able to boot my computer with it, erase the computer and copy the installer to the computer rather than having to perform the download all over again if step 1 fails. Since I always download a new copy of the OS when Apple releases an update this computer will have the newest version of the installer so I also can skip the download step of option 1 and just copy it over and install on the computer.

HP Pavilion G6-2146sl left USB ports not working

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