HP Pavilion G6 2240SH Dedicated videocard not working - Windows 8.1

Hi!
I upgraded to Windows 8.1 Pro x64 and I updated the drivers, but my ATI Radeon video card is not working. The games do not run with it. In the graphics center I set the .exe's video card, but it is not work with the high performance. The Intel HD 4000 videocard is working, but it is very weak.
For example the Skyrim's error message:
"Failed to initialize renderer.
Unknown error creating the renderer."
This game worked correctly under Windows 8. Please help me!

Found a solution by doing a manual install on the driver from device manager and choose the driver located in SWSETUP on C:\

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My Windows 8 - 64 bit laptop keyboard stopped working. I tried to uninstall and reinstall as explained in the support pages. but doesn't seem to work. Is it dead? what is the solution. Please help
Thank you

Hi,
While this could be a hardware issue, it's always worth trying the following.
Open windows Control Panel, open Device Manager, expand Keyboards, right click the entry 'Standard PS/2 Keyboard' and select Uninstall.
Shutdown the notebook.
Then unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Note: If the keyboard doesn't work when trying to access or navigate the Bios Menu, then this is probably a hardware fault.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My HP Pavilion dv6-2153ee recovery is not working when i choose it from boot menu selection

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Hello Tajamal,
Welcome to the HP Forums!
I understand the webcam isn't working since upgrading to Windows 8.1. I would have to suggest returning to Windows 8 since there are no 8.1 drivers, as indicated here: HP Pavilion dv6-7043cl Entertainment Notebook PC Drivers
Please let me know if you have any other questions.
Have a wonderful day!
Mario
I worked on behalf of HP.

Autofill function is not working, 'window' sticks through it not functional!

autofill function is not working, 'window' sticks through it not functional!

Back up all data, then test after each of the following steps that you haven't already tried. Stop when the problem is resolved.
1. Quit and relaunch Safari.
2. Select your card in Contacts. Then select
Card ▹ Make This My Card
from the menu bar. Also select
Contacts ▹ Preferences ▹ vCard
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3. In Safari, select
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4. Launch the Keychain Access application in any of the following ways:
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☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
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Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain "login". In the sheet that opens, uncheck both boxes, if not already unchecked.
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Select
Keychain Access ▹ Keychain First Aid
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MOVED: MSI Live Update not working Windows XP Professional 64bit Edition!!!

This topic has been moved to Operating Systems.
MSI Live Update not working Windows XP Professional 64bit Edition!!!

Thank you so much. I just want to say I really appreciate when people do take the time to post me in return. So I really mean it, Thank You.
A quick question. You see, I have been upgrading my computer. I installed a Belkin USB USB Card (high speed 2.0) cause I needed more USB ports. Then I checked for compatable RAM and upgraded my RAM from 512MB to 2Gigs. Everything alright.
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http://www.cpu-world.com/CPUs/K8/AMD-Athlon%2064%20X2%206000+%20-%20ADA6000IAA6CZ%20(ADA6000CZBOX).html
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ThinkPad internal microphone not working - Windows 8.1

Hello everyone,
I'm back on this forum because I had another issue... See my first one : http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T440p-camera-not-working-windows-8-1/m-p/18...
There was a problem with the cable between the camera/microphone combo card and the daughter card. Now the camera is working properly. A technician replaced the cable.
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My microphone is not muted, and I reinstalled the real-teck drivers. When I try to use the "listen" option in the microphone properties, I here a sort of wideband noise (let's call it white noise).
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Moderator edit: Correct version of Windows in thread subject

Anyone ? Thank you !
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Recently installed Windows 7 on Pavilion dv6748us - internal microphone does not work

Hi,
sojo972 wrote:
I have been searching the web extensively, without success, to find how to resolve this issue.
I recently installed Windows 7, 32 bit, on my wife's HP Pavilion dv6748us laptop. Now her internal microphone does not work.
Have gotten some "roadside" advice to use a Windows Vista driver; Have no idea what the driver is or how to get it.
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Had you considered trying Windows update or the Realtec website as a drivers source?
regards,
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regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Hi:
Looking at your system information you could have one of two possible audio cards:
Conexant HD audio or the RealTek HD Audio
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Here is the Vista 32 bit driver for the Conexant audio card:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
Here is the Vista 32 bit driver for the Realtek audio card:
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
If you in fact have the Realtek audio card, I would download and install the latest, greatest HD driver directly from the RealTek site:
Accept the agreement, download and install the first one on the list. Maybe it has been updated to fix the issue you are experiencing.
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownT...
Paul

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Hi, We bought a Pavilion 23tm Monitor today and touchscreen is not working.
Chat to one of your tech support and he remotely access my computer and tried to get it working but failed. So he told me to go to australia website. I tried to get contact through technical support but when I get to the page to find the product it can't find the product. I've put the Product name and even the Product number but no luck.
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Hello Belle07,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having issues getting your new HP 23tm Monitor working and are looking for Technical Support in your area. I am providing you a link to thTechnical Support Contact Page for Australia.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Hello,
An idea for you would be to test the keyboard in a different enviroment ro see if it's hardware or not.
We can check the keys by booting into the recovery partition and opening a command prompt.
Power down notebook
Press power button then tap F11 until the screen says recovery at the bottom left or says Windows is Loading files. If it shows a different menu on your screen you may have press it too late or continues to load Windows you may have an issue w/ the partition.
Next when it loads into the menu choose an option so the program is slected. I select "System Recovery" then at the next menu press FN+SHIFT+D
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I am an HP employee.
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

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Hi,
Beats Audio will not work on my new HP Laptop. The beats audio setting in control panel is just not functioning.
I have download IDT high definition Audio drivers sp63932.exe & sp63555.exe from hp support site but neither works.
Laptop- HP Pavilion 15-p117na TouchSmart Laptop (Energy Star).
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This question was solved.
View Solution.

Hi @M-G-R
Welcome to the HP Forums!
It is a superb place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you are having an issue with your Beats Audio on your new computer.
Here is a link to the 15-p117na Software & Drivers. I noticed the recommended audio driver for your notebook is
sp69618.exe . Please delete or remove the version you have updated to and install the recommended driver.
When you installed non recommended drivers as they have not been tested on your system the outcome is unknown. They may or may not work correctly.
Here is a link to Beats Audio Console (Windows 8) that will guide you.
Have you done all your Windows updates?
Have you ran the HP Support Assistant to obtain any HP updates.
If you should still have an issue with your new HP notebook please contact HP technical support for assistance.
They can remotely access your system to help overcome difficulties more easily.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Hello, @vizz007
I see that you're missing the wireless driver from Device Manager. I will try to assist you with this.
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I worked on behalf of HP.

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Raddy_Srey
The following steps were posted by @DavidPK. I am copying the steps I want you to try rather than just linking you the thread as it is quite long. I am also providing a link to the thread below.
“Right click the speaker icon in the Taskbar and select Playback Devices. Click the Recording tab, right click the 'Integrated Microphone array' and select Properties. Click the Microphone Enhancements tab and put a tick in the box next to 'Disable microphone enhancements'. Click Apply and Ok to save this change and the restart the notebook - has this made any difference?”
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http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/internal-microphone-not-working-on-pavilion...
If this does not resolve your issue please re-post so we can continue.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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Hi,
While this could be a hardware issue, it's always worth trying the following.
Open windows Control Panel, open Device Manager, expand Keyboards, right click the entry 'Standard PS/2 Keyboard' and select Uninstall.
Shutdown the notebook.
Then unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Note: If the keyboard doesn't work when trying to access or navigate the Bios Menu, then this is probably a hardware fault.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Melton80, welcome to the forum.
Your computer is running Win 8.1 which comes with a UEFI BIOS. It may be that the GTX 650 is not supported by the BIOS. If this is the case, you will have to go into the BIOS and enable the Legacy option.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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HP Pavilion G6 2240SH Dedicated videocard not working - Windows 8.1

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