HP Pavilion g6-2288ca Notebook PC, Windows 8 fails to start-up.

Hi, I am having a problem with my computer, every time I try to start up my HP Pavilion g6-2288ca Notebook, I get one of two different blue screen errors. One error code says 0xc000021a and the other says 0xc0000001. I then did a start-up test and it came back as follows ; 
Hard Disk Short DST : Failed.
Failure ID : 64G57S-6B974S-MFPX0K60V803
Any help with a solution is appreciated.
This question was solved.
View Solution.

Hello KVD,
Welcome to the HP Forums!
The error you indicated shows that there is a hardware issue with the primary hard disk. You can try purchasing a replacement hard disk at the HP PartSurfer if the computer isn't in warranty. If it is, you should be able to get service over HP phone support. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns, and if this helped you. Thanks for choosing the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

Similar Messages

  • Product name: HP Pavilion dv2911us Entertainment Notebook PC Laptop failed to start up

    Product name: 
    HP Pavilion dv2911us Entertainment Notebook PC
    Problem:
    Failure to start up. Upon trying opening the laptop, the following lines, in quotations,  were displayed.
    “ Windows Resume Loader
    The last attempt to resume the system from its previous location failed. Attempt to resume again?
    (use the arrow keys to highlight your choice)
    -          Continue with system resume
    -          Delete restoration data and proceed to system boot menu “
    Surely, I have chosen the option “Continue with system resume”; however the display remained black but the laptop acted as if it was on because about 5 minutes later, the side of the laptop was warm as if it was working regularly.
    Can you please diagnose the problem and tell me what to do? 
    Ps. operating system :windows 7

    Welcome RD13.
    Try booting into SAFE MODE.
    Then shutdown.
    Then try to reboot.
    REO
    HP Expert Tester "Now testing HP Pavilion 15t i3-4030U Win8.1, 6GB RAM and 750GB HDD"
    Loaner Program”HP Split 13 x2 13r010dx i3-4012Y Win8.1, 4GB RAM and 500GB Hybrid HDD”
    Microsoft Registered Refurbisher
    Registered Microsoft Partner
    Apple Certified Macintosh Technician Certification in progress.

  • Bluetooth do not show or recognise cellphones on HP Pavilion g4-2020tx Notebook with windows 8.1 pro

    Bluetooth do not show itself to or recognise cellphones on HP Pavilion g4-2020tx Notebook with windows 8.1 pro 64-bit.Yes the comm say it is working fine but it is clearly lying and yes I did switch on visibility.I do not find any bluetooth driver on the Notebooks support page any longer.

    Hi  ,
    Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Pavilion g4-2020tx Notebook and Bluetooth not working. Here are some links that might help.  I would check to make sure Bluetooth is on. It shows you how to do that under Connecting Bluetooth. A device such as computer might need to have the Discovery setting turned on. To turn on Discovery in Windows 8, from the Start screen, type Change Bluetooth to open the Search charm, and then select Change Bluetooth settings from the search results.  Hope this helps. Thanks.

  • After restore windows boot manager says windows failed to start. CQ57 notebook

    Had a problem with the FBI scareware. Took it to a cmputer repair place. They wanted $250 to fix it and now it won't boot up at all. It did the HP system restore but when it rebooted the Windows Boot Manager says "Windows failed to start". It wants an installation disc. THen :
    File: \Boot\BCD
    Status: 0xc000000f
    Info: An error occurred while attempting to read the boot configuration data.
    Is it trying to boot from the wrong partition?

    Enter BIOS setup by tapping/holding the F10 key immediately after powering on the laptop.Use Diagnostics to test your hdd.
    If you haven't burned a Recovery Disk set, phone HP to order one.Usually around $17. Choose your country here>> Contact HP
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • How to fix "0xc000000e:Windows Failed to start" boot

    I have pavillion g6, with message above.  Start up tests all passed.  t
    When computer turn on, black scren "Windows Error Recovery"
    Launch startup rlation disc..repair - fails
    Start Windows Normally  = sends to windows boot manager, with message in subject to insert installation disc
    I downloaded iso. Does not work please help

    Hi Bwald,
    Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g6 Notebook and getting a Windows Failed to start. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. You could try a system restore. Here is a link on what to do when System Restore fails. If that does not help you will need to return the BIOS to factory defaults. In this document it gives you a step by step to resolve the boot device error.
    Hope this helps.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Windows Failed To Start & Startup Repair Doesn't Work!!!!

    I have an HP Pavilion dv5-2135dx laptop... I don't know what went wrong but I randomly have a &quot;Windows Error Recovery&quot; screen when i turn it on: &quot;Windows Failed to Start. A recent hardware/software change might be the cause&quot; and i can either choose &quot;Launch Startup Repair&quot; or &quot;Start Windows Normally&quot; BUT when i attempt to start windows normally, it goes back to the &quot;Windows Error Recovery&quot; Screen. If i click &quot;Launch Startup Repair&quot; it doesn't do anything but stay on another screen and i've let it be on that screen for a whole day and nothing happens. I've tried safe mode and again it goes back to the &quot;Windows Error Recovery&quot; screen. I've tried all the debugging options and it goes back to the error screen. When I shut it down and tapped F10 to enter the bios menu, i went under the diagnostic tab and ran both the Hard Drive Test and Memory Test. Here are the results:<br>Primary Hard Drive Test- Hard Disk Full (305)<br>Memory Test- Passed<br>But i have no idea what that means because my laptop is brand new and it has 500gb... so the harddrive shouldnt be full. I'm in need of help because I don't know what to do after looking through abunch of forums... Please help me.

    Hi i have almost the same problem but my labtop is an Hp HDX 16 and it dosent let me start up eather it goes into a blank screen and i also did the start up recovery and nothing i dont know what else todo

  • Windows failed to start, please insert windows disk

    Hello,
    I have a HP envy 17 3d,
    When I turn my laptop on it says the following.
    Windows failed to start, a recent hardware or software change might be the problem.
    \Boot\BCD
    0XC/000000f
    An error occurred whilst trying to read the boot configuration data.
    I don't have a windows disk but a computer repair guy is bringing one over later. I just wanted to make sure I know everything I need to know, I want to avoid loosing any data!
    Thank you
    Erin

    The BCD store can be recovered by someone who knows what they are doing.  
    If you have a usb HP recovery flash drive you can access Windows startup repair.
    There is aslo a utility called EasyBCD that will allow you to repair an issue like this easily as well.
    BTW it always helps if you state which operating system is installed. That way we can be on the same page. Since the error is BCD then I already know that it is a Windows & or Windows 8 (.1) OS, but it helps us to know for certain. 
    The tutorial on the following web page shows what the computer guy is likely to do to resolve the issue if your notebook has a MBR formatted disk. 
    http://think-like-a-computer.com/2012/04/17/boot-bcd-0xc000000f-windows-7/
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • Windows failed to start. Required device inaccessible.

    Windows failed to start. A recent hardware or software change could be the cause. The boot selection failed because a required device is inaccessible . Both hard disk and memory test passed. Please let me know what can be done. I think it's battery issue because it says battery problem but even if I remove the battery it's not going to windows home screen. Also tried I'm safe mode, did not work.

    Hi @San16,
    Welcome to the HP Forums!
    It is a great  place to find answers and tips!
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I grasp that when you start your notebook you are seeing " The boot selection failed because a required device is inaccessible"
    Here is a link to  HP Notebook PCs - Resolve Boot Device Not Found Error Message (Windows 8, 7).  As you have already tested the hard drive and memory you can omit that step.
    If a recovery should be required, you will have an opportunity to backup your personal files to prevent data loss during that process. The link for the recovery process is in the document provided.
    Here is a link to HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7) should it be needed.
    Best of Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Windows failed to start. winload.exe corrupt

    Been having a few problems with my Equius so decided to boot, do F8, and do a toshiba system restore.
    Started up, and began formatting the disk. All of a sudden it blue screened.
    Trouble is now I cant even boot that far to get the recovery/restore option. I get :-
    Windows failed to start. A recent hardware or software change might be the
    cause. . .
    File: \Windows\system32\winload.exe
    Status:0xc000000f
    Info: The selected entry could not be loaded because the application is
    missing or corrupt.
    Not sure how it all works but I assume the recovery stuff is stored on a separate partition. Trouble is I guess you need to be able to start to load windows before you can even get to this?
    I've downloaded and tried a vista boot recovery disk with no joy, and of course, toshiba dont supply a vista disk. How on earth do I recover from this situation?

    Hello
    At first I must say that I cannot understand why you didnt write which Equium do you have exactly?
    Such info is always good for better understanding and discussion.
    So, if recovery media was not delivered I think you have newest notebook model. Recovery media is not delivered with new notebooks and it must be created using preinstalled "Toshiba Recovery Disc Creator". This software is preinstalled on all new Vista notebook. it can happen that people don't think about it and because of that Toshiba has designed small reminder with follow content:
    +*Important INFORMATION*+
    +*your system is equipped with hard disk recovery system. If you need to repair*+
    +*your computer by restoring it to original factory state, you can do it directly*+
    +*from harddisk (press F8 when you boot your computer, choose "Repair your computer"*+
    +*and follow the menue instructions) or create a bootable Recovery Disc Medium for this purpose.*+
    +*Toshiba recommends you to create Recovery Disc Medium using the "Toshiba Recovery Disc Creator"*+
    +*to ensure that you are able to restore your computer to the original factory installed state, even if your computer gets seriously damaged.*+
    So now the question: Have you seen this reminder? Have you ignored it? Have you started preinstalled OS at the first day?
    What you have done exactly?
    Sorry for all those questions but lot of people make big mistake: they don't even start preinstalled Vista and install WXP immediately.
    On this way you will not be able to create recovery DVD and you will also loose F8 option to install Vista from HDD.
    To be honest I don't know why this thread was posted under WXP category. As I wrote before after WXP installation on new notebooks you will not be able to use F8 and HDD recovery option.
    So if you want good answer please explain to us exactly which notebook model do you have and what you have done in the past.
    Bye my friend. Just stay cool we will find some solution or good explanation why this happen
    Have a nice day.

  • Windows failed to start on Satellite L510

    Hi :)
    I am not very tech savvy, I have only had my laptop a month. And yesterday when I turned it back on I got this message....
    Windows failed to start. A recent hardware or software change might be the cause. To fix the problem: Insert your windows installation disc and restart your computer
    If you do not have this disc, contact your system administration or computer manufacturer for assistance.
    file: \boot\bcd
    status: 0x000000f
    info: an error occurred while attempting to read the boot configuration
    I have been all over these forums and the internet searching for a solution but no luck. It is the weekend so I cannot contact the service line.
    I would appreciate a step by step process of whatever it is I need to download or reboot. I do not have the windows installation disc as it did not come with my laptop.
    I really do appreciate your help in advance ;)

    Hi
    Well, the error message says everything for me. Insert the Windows disk *or* contact the manufacture (Toshiba). ;)
    By the way: It would be interesting to know if you can boot in safe mode. Check this!!
    If yes you could start the HDD recovery. Therefore select Repair my Computer in advanced boot menu and follow the screen instructions.
    Yes, with the notebook didnt come a disk but you can create one!!!
    Please read the user manual always first.
    Now its too late to create such a disk but you can order a new one from Toshiba directly:
    https://backupmedia.toshiba.eu/landing.aspx

  • Windows failed to start. A recent hardware or software change might be the cause.

    I'm using HP dv6 7043 cl. My system was really slow. It was taking almost 7 mins in startup. I tried to reboot but I think I chose the wrong option while doing it. I pressed F9 button. It asked me to choose DVD-R or usb. I chose dvd option as my recovery was made on discs. Later it gave me the hp recovery menu options. There, I chose system recovery. It did it successfully but now the windows is not starting. It says Windows failed to start. A recent hardware or software change might be the cause. Can someone please help and tell me how can I solve this issue and again get back my original windows?

    Hi,
    Assuming this may just a problem with the recovery media/process, here's an alternative option you could try.
    Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
    An example of a COA Label can be seen Here.
    You can create a Windows 7 installation disc yourself using another PC - just download the correct Disc Image ( this must be the same version that originally came with your notebook - this is listed as Windows 7 Home Premium ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.  These Images are clean and from a well-respected source - Digital River.
    Windows 7 Images.
    Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
    http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
    Any additional drivers and software you may need can be found Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Satellite C660D froze and does not start - Windows failed to start

    Ok pretty much the most dense person you will ever likely to meet when it comes to things like this. but will try my best to explain.
    Couple of days ago my laptop froze on me resulting on me having to turn it off and start it again by the power button. When I started it again the message below appeared.
    WINDOWS ERROR RECOVERY
    Windows failed to start . A recent hardware or software change might be the cause.
    If windows files have been damaged or configured in incorrectly, start up repair can help and diagnose the problem, if power was interrupted during start up, choose start windows normally.
    -Launch Start up repair (recommended)
    -Start windows normally
    When I press Launch Start up repair it goes to a screen with a big cursor (which you can move around) but nothing else happens.
    When I pressed on the start windows normally setting it went through to the windows logo whilst starting up but then stalls at this point.
    My question is, is it easy to fix & if not where is the best place to take it to get fixed. Said I was pretty dense :p
    Thanks for looking
    Dean

    >My question is, is it easy to fix & if not where is the best place to take it to get fixed. Said I was pretty dense
    I think its easy to fix but you would need an Toshiba Recovery disk.
    Did you create one in the past?
    If not, try to start the HDD recovery: power up the unit, press F8. Now choose Repair my Computer.
    Now new Window should open and here you should choose Toshiba HDD recovery option. This would set the notebook back to factory settings.
    In case this isnt possible, you would need to boot from a recovery disk to reinstall the system.

  • Satellite L300-19F doesn't boot up - Windows failed to start

    My notebook doesn't start up, "Windows failed to start. To fix the problem: restart with recovery CD".
    I may do this, but first I do want to try to save data (and pics) from hard disk.
    Is it possible, for example, to go to DOS during start up with recovery CD, and copy data to USB-stick?
    By the way, all my data is on E:\ partition. Will this be overwritten when installing from recovery?
    Please advise. Regards.

    > Is it possible, for example, to go to DOS during start up with recovery CD, and copy data to USB-stick?
    No, this is not possible!
    If you would boot up using recovery disk then the recover procedure would be started and the whole HDD would be formatted!
    You can try to boot using an WinPE
    http://www.livecd.com/
    This will allows you to boot up the unit and to get access to the data on the HDD
    You could also built own Windows live CD
    Check this:
    http://www.makeuseof.com/tag/how-to-create-your-own-custom-windows-live-cd/

  • Qosmio G45-AV680 - Windows failed to start

    My cousin have this laptop and it could not boot the system. It shows message:
    "Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
    1. Insert your Window installation disk and restart your computer.
    2. Choose your language settings, and then click "Next."
    3. Click "Repair your computer."
    If you do not have this disk, contact your system administrator or computer manufacturer for assistance. Status: 0xc000000f
    Info: The boot selection failed because a required device is inaccessible"
    I tried to enter SAFE MODE, but it cannot do it. It starts to load drivers, but it stops at one moment and wont continue ...
    The problem is that she did not get any DVD with laptop. I suppose that the Vista OS, that came with it is at the special partition on hard disc, but how can I acces it? How can I reinstall the system? I dont mind if I lose data, I just wont to get this to work ...

    If recovery DVD is not delivered that means recovery installation can be started from HDD. I don't know how it works exactly on US notebooks. Try to press zero button after start up to see if HDD recovery option can be started.
    By the way: check Toshiba US support forum under http://laptopforums.toshiba.com/tshb/
    Maybe someone there can explain to you how it works to start HDD OS installation.

  • 0xc000025 - Trying Recovery System via Recovery Manager: Windows failed to start.

    Name: Pavilion dv4-2161nr
    Prod. Number: WA691UA#ABA
    Windows 7  64-bit
      I splitted original Hard Disk Partition in three partitions.  I formatted those two not containing O.S.  Now I want to format the partition containing the O.S.
      1)  If I choose "Recovery System", will it format all three partitions?  Or will it format the partition I choose to?
      2)  I tryed "Recovery System", but it failed.  What can I do?
         2.1)  I made Recovery DVDs when first used the PC.  It loads but it never runs.  It's like theres no AutoRun, and there's no ".exe" to execute when I open the first DVD Recovery via Windows Explorer.  What am I missing?
         2.2)  I tryed Recovery System via Recovery Manager.  System shuts down and starts reiniciating but it gives the following message "Windows Boot Manger: Windows failed to start.  A recent hardware of software change might be the problem.  Status: 0xc000025.  The boot selection failed because a required device is inacessible".  What can I do?
         Regards,
         Rafael.

    I tested the Hard Drive and it passed 100% ok.
    I tested the Memory and it passed 100% ok.
    My PC runs a Win 7 Home Premium.
    I've just run a Win 7 Ultimate CD Installation.  It formatted the System Partition, but I couldn't get Win 7 installed because when I filled in my Product Key it said the Product Key wasn't right.  Is it because Product Key for Win 7 Home Premium wouldn't work on a Win 7 Ultimate installation?
    I hoped the Hard Drive would be ok after it had been formatted while I tryed Win 7 Ultimate installation.  So I tryed once again to boot with HP Recovery Disc.  It stopped at 23% once again.  Until 23% there are all noises that get me thinking PC is running ok.  When it get up to 23% all noises just stop.
    Any ideias?
    And thanks once again.
    Rafael.

Maybe you are looking for