Hp pavilion g6 laptop sound is not working!

I have Windows 7 and up until 20 minutes ago, the sound was working fine. No additional programs were downloaded between that period. I have done 2 System restores and the sound is still not working, not even if headphones are connected.

Hi,
What is the full Model No. and Part No. of the notebook ( from the service tag underneath your notebook )?
Open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers - list all the devices here and include if any have a warning icon ( ie Yellow Triangle ) against them.
Check the following.
Right click the speaker icon in the Taskbar and select 'Playback Devices'.  Left click the default device once to highlight it ( it's usually 'speakers & headphones' ) then click the 'Set Default' button - does this make any difference?
Regards,
DP-K
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Microsoft MVP - Windows Experience

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