HP Pavilion g6 "preparing automatic repair"

I have an HP pavilion g6, windows 8 laptop. My laptop suddenly froze so I turned it off and turned it back on hoping it would work but instead when I turned it on the "HP" logo comes up and loads for a few minutes and then goes to a bright blue screen for less than a second with words, but cannot read since the screen goes away quickly. After the bright blue screen it shows "Preparing automatic recovery" for a few seconds and goes straight to a blank screen and stays there. Can someone tell what is wrong with my laptop?

Hello @rryuen,
Welcome to the HP Forums.
I see that your notebook froze up and now it's its going to black screens after a message about doing a recovery. I will try to assist you with this issue.
I couldn't say for sure what cause the freeze up, but it appears that whatever has may have been a fairly critical error with what is happening now. The computer's attempting to do a self recovery, however this is being hindered by whatever is causing the black screen.
The black screen could be hardware related, I would recommend (if you can get the notebook to do it) to start by testing the hardware: Testing for Hardware Failures (Windows 8). If this passes and you were able to test, see if you can enter Safe Mode.
From safe mode (if you could get in) you can back up your files and try doing a system refresh.
Let me know what you were able to do and the results.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

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Test your hard drive using Diagnostics:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03467259&tmp_task=solveCategory&cc=us&dlc=en&lc...
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@Kmarcast18 ,
Hello and welcome to the HP support forums. From what you are stating you system sounds like it is stuck in a repair loop and just cant proceed.
You mentioned tapping F11 to get into the menu and on most system that will work.
Here is a link for the service manual. The reset for this system is listed on page 80.
One thing you can try as well is to remove the battery. The process is on page 32.
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Put the power cord back in and boot up holding the F11 key again to see if you can get into the restore options. If this works great. Shut the system down again and install the battery.
At this point if that fails you will want to contact phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

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Hi,
Follow the steps listed in the below link
http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/Laptop-stuck-on-Preparing-Automatic-Repa...
"I work for HP."
Please click the "White Kudos" star to say thanks for helping.
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, Hello and thanks for posting on the HP support forums. If you can please post back with the full Model and Product Number of your notebook. Here is a link to help you with this. HP Notebook PCs - How Do I Find My Model Number or Product Number? Until then try doing a hard reset on the notebook and see if it will clear up the issue. HP Notebook PCs - Performing a Hard Reset or Forced Reset Please post back when you have a chance. Thanks again for posting and have a great day.

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Hi,
Since a few months I have a lenovo G595s with Windows 8 installed, the thing is I don't know much over computers, but last tuesday I was just working and my laptop was next to me without any task, and somehow when I was going to reuse the computer I wasn't able because the screen where all the apps are was frozen, so I tried with CTR ALT DELETE nothing happened, then I just turn it off, and since it only goes on with the Lenovo logo, in the under part says or appears Preparing automatic repair and like 1 min later it goes completely in black without turning off.
I tried el the F keys at the beggining of the start, in the middle, with a windows CD as well, but I just don't get access to the BIOS or any other configuration, only black screen, doesn't matter how long I leave it on.
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hi Dlskmalpik,
Welcome to the Lenovo Forums.
Automatic Repair usually kicks in if there's a problem loading up the files that's required to start Windows. If the repair was interrupted and the screen just goes into a black screen then there's most likely a hardware component that's malfunctioning.
To check, try to:
1.Boot into the BIOS by pressing the OneKey Recovery button
- Link to picture
If successful, set the following settings in the BIOS:
Security Tab:
Secure Boot = Disabled
Boot Tab:
UEFI = Disabled or Legacy
Boot Mode = Legacy
Boot Priority = Legacy First
Exit Tab
OS Optimized Defaults = Other OS or Disabled
When done, press F10 (or Fn+10) to save and exit and try to boot from your Windows CD (i'm assumming this is a Windows 8 disc).
2. If you're successful in booting from the Windows 8 Disc, see Step 1 to Step 2 of this guide on how to proceed in fixing the issue.
3. If the problem remains, consider re-instaling Windows by pressing the OneKey Recovery button and choose System Recovery
- Link to picture
In an event that the recovery fails, I recommend you contact lenovo and report the issue as you may need to send the unit for service..
Regards
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Hp 2000 preparing automatic repair loop

I recently purchased the notebook and do not have a windows 8 disk and cannot do anything from the InsydeH20 setup utility version F.37. How can i get it to boot up?

Hi CodyC,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are stuck in an automatic repair loop. From all my research it appears that you do need either an installation disc or a recovery disc. If you can get into into safe mode then you can try this Microsoft Answers link but with it being Windows 8 you need to get to the OS to trigger safe mode
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Computer on constant Automatic Repair and Diagnosing loop after Bios Update

I have an HP AiO 23 G010 computer that has decided to stop working after a Bios Update yesterday. It goes on a constant "Preparing Automatic Repair" and "Diagnosing Problem" loop followed by a blue screen that says "Your PC has run into a problem and we are gathering information..." with a face.
I have hit the esc button, f2, and everyother key that I can hit. It only allows me to go to the system screen where I am able to do tests, and checkout firmware management, etc. I tried to roll back the bios update but it would not allow me.
What can I do to fix this?
Thank you

Restore BIOS defaults and if you get into Windows, select a Restore Point prior to when you have problems.
If no go, you may have to perform a factory restore.
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

Windows 8.1 stuck on loading/ automatic repair screen help

hello I have a hp pavilion g6 and 8.1 is installed on this computer. used it this morning and then went to use it this afternoon now it won't load farther than then welcome screen logo comes up and the dial keeps spinning then screen goes blank. then if I shut the laptop off and restart the laptop it goes to automatic repair screen then goes to your PC did not start correctly, and it wot let me refresh because my PC is locked with a password. HELP I need my computer for school

Hello , I have read your post on how your notebook computer is stuck on the SPLASH screen of your notebook computer, and that the a blue screen appears with the cursor moving involuntarily. I would be happy to be of assistance! Did you add any new software or hardware to your notebook recently? What does the error message say on the blue screen? If you are able to boot into Windows 8 Safe Mode, please uninstall the following updates: a. KB2982791 b. KB2970228 c. KB2975719 d. KB2975331 Additionally, I would encourage you to post which operating system you are using; and whether your operating system is 32 or 64 bit. The more information you can provide, the better!
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit? Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards

Can't start laptop - problems with automatic repair, need acces to admin account but there is none. HELP! :(

Hello,
I'm having problems with my windows 8 laptop.
This afternoon I shut it down, and went to work. A few hours later when I came back home I noticed the little blue lights on the keyboard (showing me that the pc was charging and that my wifi is on) were still on. Normally these are off when the pc is turned
off.
I tried starting the laptop but nothing happened, the screen stayed black. I held down the 'on' button to force it to turn off, and turned it on again.
I then got a textmessage on the startup loading screen that there were problems with my C drive (only drive the laptop has), so it went to automatic repair.
*my laptop's language is set to Dutch so I'm translating everything :)*
It gave me 2 options:
1: Restart computer
2: Advanced options.
I tried option 1, didnt work ofcourse, it just restarted and I got back to this screen, so I checked what option 2 had to offer.
I got to a screen with 3 options:
1: Continue to windows 8
2: Solve Problems
3: Shut down
When I tried option 1 the computer just restarted and went back to the same screen.
When I tried option 3 it shut down as it should.
Option 2 gave me 3 other options:
1: Renew PC
2: Factory reset
3: advanced options
Option 1 just restarted my pc and took me back to screen 1.
Option 2 I havent tried yet, because it erases all of my files. This is a last resort.
Option 3 gave me 6 other options:
1: Systemrepair
2: Repair with installationcopy
3: Startuprepair
4: CMD
5: UEFI firmware settings
6. Startupsettings.
I can't use option 1,2,3,4 because I need to log in to an administratoraccount.
The bad part is: the laptop doesn't have an administratoraccount.
It was my parents laptop, and theyve set it up. I always assumed the account was an admin because
I had acces to everything and didn't need a password to run things as admin and such.
Turns out it isn't.
I get this message (translated) when I try to acces one of these:
'You have to log in as administrator to continue, but this pc doesn't have an administratoraccount'.
I can't believe microsoft added a check to see if the pc has an admin account on it, and even added a specific message to show when it doesn't, but they didnt add the option to just use these tools when there is no admin account present? What were they thinking!
Option 5 I havent tried yet, when I click it it says I have to restart to acces these settings, but I dont want to mess with something I know nothing about.
Option 6 gives me a few options like run the pc in safety mode, run windows repair and disable auto-restart after something has gone wrong with windows. But when I select one of these options it doesnt work. It just takes me back to auto repair. It just doesn't
doe anything.
There are no other options. Nothing I can do. My pc is stuck like this. The only thing I *might* be able to do is a factory reset, but I havent tried, and that could also just give me an error about me not being admin.
Some backstory of what I think caused this problem:
I believe the problems started a week ago, last friday.
I'm using a program called 'AVG TuneUp'. This program gave me a message telling me it was 3 months since it had checked my C drive for defects or anything. And it asked me if I wanted it to do so. Unknowing of the problems that would follow, I pressed 'ok'
(or whatever it was).
I had to restart my pc for it to begin, because it could only check the drive during startup. It went to 12% and stayed there for like half an hour, after which I decided to google (on my phone) if that was normal. It turned out that that option doesn't work
well with windows 8 and that lots of people's computers got ruined after using it. I stressed and I tried to shut it down, but since I was still in startup the only thing I could do was force the pc to shut down, so I held down the power button and it shut
down. I restarted and managed to abort the proces. The laptop started fine and everything worked.
A few days later a game/program I use called League of Legends started to act weird, because I could not log in on my account (for the game) anymore. Some error with IE settings, which I was unable to fix. For more info about that go to http://boards.eune.leagueoflegends.com/en/c/help-support-en/8Eoz315J-cant-log-in-to-lol-and-cant-log-in-to-steam-either-weird-coincidence.
Although I doubt it will help.
That forum post also contains a link to a post I made on the Steam forum about not being able to log into steam anymore. (Steam is another program I used). I wasn't able to log into steam anymore about 1-2 days after I wasn't able to log into LoL.
Also at the same time my Norton sortof stopped working. It showed up as active in my task manager and AVG TuneUp program manager, but it wasn't in my task bar and I couldnt acces the control panel.
Then yesterday I checked my pc for errors with AVG TuneUp's 1-click maintenance tool, and it told me my C drive was fragmented badly, so I defragmented it using the tool. Laptop still worked fine after that.
And then today I got the error on startup about my C drive having errors.
Long story shot: Problem is probably caused because I stopped the repair of my C drive with the avg tuneup tool before it was done, however its weird that I'm only experiencing (big) problems a week after that happened.
Hardware info:
It's a Samsung Ativ book 6 (google it for all the specs :) )
RAM: 8 GB DDR3
CPU: intel 3230M @ 2.60 gHz
GPU: AMD Radeon HD 8850M
HDD: 1 TB S-ATAII hard disc
I've found this page:
http://answers.microsoft.com/en-us/windows/forum/windows_8-system/windows-8-taking-me-to-automatic-repair-but-no/6cbc995e-9ecb-4e28-8d6c-adabdecb8374?rtAction=1424369231072
But I don't really understand what the answering person is saying, and my laptop doesn't have a CD drive..
I really, REALLY hope someone can help me with this, because my laptop is basically 100% 'destroyed'.
Kind regards,
Christian Collaert

Hello,
Perhaps the operating system is incorrectly powering down or shifting the wireless adapter to a low power state in order to improve run time while on battery?
Try going into the Device Manager (filename: DEVMGMT.MSC), locate the wireless adapter under the Network Adapters tree, view its Properties, and on the Power Management tab, disable (un-check) the Allow the computer to turn off this device to save power option.
Please let us know if that makes any difference (or not).
Regards,
Aryeh Goretsky
I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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Yoga 2 Pro Windows 8.1 stuck in automatic repair loop

So my Yoga 2 Pro is stuck in the (in)famous Windows 8 Automatic Repair Loop, and I'm not sue how to fix it now. I unfortunately neglected to create a Recovery USB stick, so what are my options without it?
I've already tried booting the computer with the Novo button and choosing System Recovery, but at that point the system goes right back into the Automatic Repair loop. I'd strongly prefer to back up my data before resintalling Windows if that's an option--is it possible to stick the SSD into another computer to do so?
Also, would a USB recovery disc created by someone else with a Y2P be useable on my system? I don't need the full partition image since the one already on mine should suffice. I'm also unsure of my system's Windows 8 Product Key, where can I get that if/when I do need to reinstall Windows?
Thanks for any help, it's greatly appreciated.

First and foremost, good luck:
Method 1:
Wait for the machine to boot into the 'Automatic repair couldn't repair your PC' error message.
Click the 'Advanced Options' button
Open cmd and type:
bootrec /fixMBR
bootrec /Fixboot
bootrec /rebuildBCD
and also
chkdsk /r c:
chkdsk /r d:
Method 2:
https://www.youtube.com/watch?v=iNKEsOF7e4M
Method 3 (copied from a youtube comment):
1. Turn on the computer.
2. Wait for the machine to boot into the 'Automatic repair couldn't repair your PC' error message.
3. Click the 'Advanced Options' button
4. Click the 'Troubleshoot' button
5. Click the 'Advanced options' button
6. Click the 'Startup Settings' button
7. Wait for the system to reboot into the 'Startup Settings' menu (is the same menu for safe mode)
8. Select the 'Disable early launch anti-malware protection' option. (Press '8')
9. If this worked for you, you should now boot into windows.
10. Now you can shutdown your system and it should hopefully work first time the next time you start the system.

HP Pavilion g6 "preparing automatic repair"

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