HP Pavilion G6 screen testing

Pavilion G6. Windows 8.
Just fitted a new screen into the G6 laptop. Now when I boot up the screen goes straight to the testing mode. An external screen is fine.
The testing mode is a continous loop. Any ideas of what is wrong please? or how to rectify.
Cheers Jimbo

Hello, @JimboReed
Welcome to the HP Forums.
i see that you've installed a new screen, that it's not loading correctly as the screen is going to testing mode. I will try to assist you on this.
If you could provide the model and product numbers for you notebook, I may be able to provide you a guide to ensure the screen was properly installed. After that, we could look at other possible causes.
I look forward to your reply.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

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I need the HP Pavilion LCD Screen housing or casing, brackets, hinges

I need the part number or where to find the HP Pavilion LCD Screen housing or casing that holds the LCD
and connects also to the base of the notebook pc . Basically everthing whlich is the font and back plastic, brackets, hinges.
I need part numbers, names and direction where to find this LCD housing , becasuse the whole is broken and falling a part.
Product number : cnd625165c
Serial number : {Removed for privacy}
Model Number : dv8327cl

sbmusk wrote:
I need the part number or where to find the HP Pavilion LCD Screen housing or casing that holds the LCD
and connects also to the base of the notebook pc . Basically everthing whlich is the font and back plastic, brackets, hinges.
I need part numbers, names and direction where to find this LCD housing , becasuse the whole is broken and falling a part.
Product number : cnd625165c
Serial number : {Removed for privacy}
Model Number : dv8327cl
Hi,
You can find all components in here:
http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0CCIQFjAA&url=http%3A%2F%2Fh10032...
The actual manual is: c00637497.pdf
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
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HT201380 Yesterday this was automatically installed. Today I can't access a document in Pages. A prompt says I need a Pages update. But the next screen tests for updates and informs me everything is up to date. What's up?

Yesterday this was automatically installed. Today I can't access a document in Pages. A prompt says I need a Pages update. But the next screen tests for updates and informs me everything is up to date. What's up?

It's highly unlikely that the Pages update problem has anything to do with the ARD client update, since the client is not involved in any way with Software Update. I'd suggest asking for assistance with the update problem in the forum appropriate for your version of Mac OS X.
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@arashhhhh ,
Hello and thank you for posting on the HP support forums. If you have gone so far as to reinstalling windows and all your drivers and you have the same problem still, you are looking at a hardware issue.
You will want to contact phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

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Try press and holding down the Power and Home button until you get an Apple icon on the screen.
http://support.apple.com/kb/ts1445

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Hi,
I need help for my HP Pavilion Notebook.
The Model Details are as below:
Model:dv4-1551dx
OS: WIndows 7 64 Bit
Place of Purchase: Best Buy at Torrance ,California
My Problem:
I am getting a Blue Screen Shut down with KERNEL_DATA_INPAGE_ERROR.
I have run the CHKDSK Repair, it ran for 12 hours and replaced a number of bad sectors. Then I ran the HDD Self test and got error that "Hard Disk Test Failed" and no reason code. I have gone through the forum and found that the experts always suggested to replace the Hard Disk. Can any of the experts can kindly help me with the following:
1.Do I need to replace the Hard Disk
2.If it is Yes, then how can I restore the system?
3.If I need to have the Restore Disk, unfortunaltely I do not have that. I am presently staying in Munich Germany. Can I order one for my Computer and Germany. I tried in the HP Deutschland website and it could not find my model number.
4.Is there any other way to get past the Blue Screen Error?
I will really appreciate your help in this regards.
Thanks a bunch in advance.

Straciatella,
Here is a document that will show you how to create your own disk. You can use either blank DVD’s or a USB flash drive.
Here is a document that shows how to restore the system, I wouldn’t recommend this, mainly because you will have to replace the hard drive eventually.
Please respond back at your earliest convenience.
Thanks
Clicking the White Kudos star on the left is a way to say Thanks!
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

I have a Pavilion 25bw screen. not compatible with window 8.1

I have been trying to upgrade to windows 8.1 from 8.0 64 bit
Everytime I do, I get a flashing screen.   Finally after a year of problems
a windows tech figured out that the drivers for this screen are not compatible and that HP does not have an upgrade that
would be compatible.
Windows techs tell me that windows 10.0 will be coming out soon and that I need to upgrade to 8.1 in order to upgrade to 10.0 for free.   I can't do that when my screen keeps flashing, so I can't operate the computer in order to upgrade to 10.0
I guess I could try a new monitor but what are the chances that one will work.   Am getting a little frustrated with this whole deal.

Hello @rjay2000,
I understand that you are having issues with the screen on your HP Pavilion 25bw Monitor flashing when you upgrade to Windows 8.1 and you believe it is the monitors drivers that are causing the issue. I am providing you with the HP Pavilion 25bw 25-inch Diagonal IPS LED Backlit Monitor Drivers, which has drivers for your monitor on a computer running Windows 8.1.
I recommend that you download and install these drivers as if it is your monitor that is the cause of your issue this will fix it for you.
I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Webstart splash screen - test results required

There is a thread on the JWS forum - [No splash screen in sight....|http://forums.sun.com/thread.jspa?threadID=5423155] in which we have been trying, unsuccessfully, to get a splash to appear for an app. I have begun to suspect there is a bug in the JWS client itself (it's a long time since I played with JWS splash screens - they used to work!).
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I would appreciate finding out:-
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2) What OS and Java version are you running?
Note: Using Java 1.6 under Ubuntu, I do not see the splash image. :-(

1) After following the 4 steps under 'Instructions for testing', did you see the splash for the second launch? Note that you should see the image, at least twice, displayed in the JFrame. I am not talking about that, but instead seeing the splash image floating over the desktop, without any window(/frame) decorations, in place of the usual Sun splash.
2) What OS and Java version are you running?-----
Yes, I am getting the same. It is showing the Image as splash screen without any border, frame or window over it. It also shows same image in another frame also. I think this the same as you are expecting.
I am running
java version "1.6.0_07"
Java(TM) SE Runtime Environment (build 1.6.0_07-b06)
Java HotSpot(TM) Client VM (build 10.0-b23, mixed mode, sharing)Over
Microsoft Windows XP Professional

Hp Pavilion G6 screen not turning on

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Hi ,
Thank you for visiting the HP Support Forums and Welcome. It is a great site for information and questions. I have looked into your issue about your HP Pavilion G6 Notebook and getting a blank or LED beeps on startup. Try performing a hard reset. Please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. Here is a listing of blank screen LED error codes. You could try restoring default settings on the BIOS. I would be happy to assist if needed. How Do I Find My Model Number or Product Number? What is the description of the HDD and motherboard you replaced on the Notebook?Hope this is helpful.

HP Pavilion touch screen sleekbook 14 - Help touch screen stopped working

Hii have hp laptop - Pavilion touchsmart sleekbook 14 b150se - the device have a touch screen - it worked for about 6 months - then it stopped suddenly working after upgrading to windows 8.1 x64 (i.e. it worked in both windows 8 and 8.1 )then it stopped for no reasonwhile i was searching for drivers in hp site - i found an intersting driver was for windows 8 ( not 8.1) -which worked perfectly in windows 8.1 !! AUO Touchscreen Firmware as in descriptionThis package provides the AUO Touchscreen Firmware Update for supported notebook models running a supported operating system. Link:http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-122590-1&cc=us&dlc=en&lc=en&os=4132&product=5395092&sw_lang= well when i installed this driver - it told me to don't touch screen and remove protective film - then it did a erase to existing firmware - then flashing a new one - i mean it's not a normal update for windows it do something in the touch firmware not in device manger after about 2 months - suddenly i wasn't able to move the screeen - it was moveing toward the upper left corner and the touch icon that appear when i touch the screen was there too without touching the screen !!
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Hi Slimon, I got the same issue as your prob that after the AUO firmware installed, then I ran over the internet to look for a solution. I tried tons of them but finally your way helps. Thank you! If the touchscreen of your laptop has been not working yet, you'd better try to erase the current one in the system, then re-install the firmware one more time. However, sorry I dont know how to erase it. You can probably create a new topic to post your question on this hp support forum and wish an upcoming answer helps. Good luck! Ray

HP Pavilion g6: Memory test fail id - U0E17L-5SV7NP-MFGH4K-406W03

Hi,I have a HP Pavilion g6 Notebook (Prodect id - QC399AV).The laptop is not booting and, I get a message "Windows failed to start. A rececnt hardware or software might be the cause" On doing a memory test, I get following failure id - U0E17L-5SV7NP-MFGH4K-406W03. The Hard disk test had passed. Can any on let me know what this error means, and how i can fix this. Do let me know if this is related to Operating system, and if i have to reinstall them. I am not able to do a factory reset (as Laptop does not boot), let me know how i can get the operating system image in DVD/USB. Thanks,Sujesh Prasannan

Hi,
Your notebook is listed as coming with a 500Gb ( 5400rpm ) Hard Drive, but you may as well replace this with a 500Gb ( 7200rpm ) HDD as there's no real difference in cost and it'll give you a bit more performance - the drive on the following link is an example that would be fine for your notebook.
500Gb Hard Drive
The procedure to replace the Hard Drive starts on Page 53 of your Maintenance & Service Guide.
Once done, simply use your Recovery DVDs to reinstall the Operating System on the new drive - this procedure is described in the HP document Here.
If you don't have your Recovery Discs, you can order a replacement set using the link below.
Order HP Recovery Discs.
If you have any problem with this link, order them directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regarding the battery, my best advice would be to replace the HDD first and get everything up and running - you can then use the utility on the following link to see if there's any issue with your current battery.
http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm
Best regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

My hp pavilion dv4 screen wont turn on but the cap, and num lock blink

My Hp pavilion dv4- 2145dx and my laptop screens stays black but the key board stays on like the caps lock and the number lock, the mouse, volume, and the wifi light they all turn on and so do the fans but the caps and num lock blink every second at this point i dotn know what to do can anyone help

Hi,
First, try a Hard Reset as follows.
Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for a full minute. Re-insert the battery, plug in the AC Adapter and see if the notebook will start.
If it still doesn't start, is there a sequence to the 'blinks' that you can match to the table below?
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Hp pavilion 15 screen turn off for few second when i turn on or off charger

Hello,
I bought new hp pavilion 15. i notice many time when i turn on or off my charger, screen turn off for few second then after few second screen turn on. please help me out its furstating me .
This question was solved.
View Solution.

>> It is customary and in this case Necessary for you to provide the exact model of Notebook you have a problem-with. [ There are MANY variations of HP Pavilion 15-T Models, for example. ]
>> You should always be sure you have installed/applied ALL updates for all of your Notebook's hardware devices, and ALL Windows Updates labeled "Important" and ALL "Optional"-section Windows Updates for any hardware device in your Notebook which the Windows Updates service detects (and offers an Update for).
>> For example, this link: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=6787... has the latest HP Drivers and Patches for a specific variant of the Pavilion 15-T.
>> AFTER you are certain you have all the latest drivers and patches in-place, you can try the 'old Trick' as follows: Shutdown Windows; when your Notebook has turned-Off completely (after Shutdown completes), THEN remove the AC Adapter connector and remove the BatteryPack.
>> Hold DOWN the power-button continuously for a full 62 seconds. Then put your BatteryPack back in your Notebook. Do NOT connect your AC Adapter yet. Power-On the Notebook and Logon into Windows. Check the Control Panel\Power Options settings and find out the Charge Level of your BatteryPack. If it is below 25%, then (and only then) plug in your AC Adapter and connect it to your Notebook... and let the BatteryPack charge up "completely" to 98-100% Level. *Note: if your Adapter has a removable AC cord-connector, be certain that connection is 'tight'. <Do NOT stick your fingers or ANY object into any AC Adapter!> If you even think your AC Adapter is faulty, GET A NEW ONE! Damaging a $400-$800 Notebook PC is NOT worth it, versus the cost of a New Adapter.
>> Use the built-in Help functions of your Notebook to find out how to DISABLE(!) "Hibernation", and eliminate that TROUBLE-CAUSING 'feature' of Windows PCs. When you have done so, always REStart Windows, to be certain the changes are applied. *Many changes and Updates take place 'Fully' only "during" Shutdown and/or "during" Startup of Windows PCs. [While Windows O.S. is "running", most of it's System Files are LOCKED.]
>> FYI: always let your BatteryPack run down to it's Lower setting BEFORE you plug-in your AC Adapter/Charger. Charging any rechargeable BatteryPack at "mid-charge-levels" causes shorter BatteryPack life...

Hp D7-4177nr pavilion-black-screen-startup-caps-lock-light-orange-light

how to resolve
hp D7-4177nr pavilion-
1.black-screen-startup
2.caps-lock-light blinking
3.wireless light orange
4.power light white
5.hdd light orange
and cannot boot

Hi wasasa45 ,
I am sorry to hear about this issue.
At first, please try a Hard Reset as follows.
Shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery, plug in the AC Adapter and start the notebook.
If the above step does not help please refer to the follwing document:
Computer does not start (Windows 7, Vista, XP): http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443371&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us...
Please follow the steps in the section that says "Symptom: LEDs glow, fan noise is heard, but display is black or blank".
If the above step does not make any difference, we will go ahead and reseat the Memory (RAM) and the Hard Drive (HDD) on the Notebook and see whether that makes a difference.
Reseating RAM:
First we will have to try reseating the RAM. Your Notebook should have 2 RAM slots. If you have got a single RAM Module, you can try removing that from the existing slot and place it on the other one and see whether the Notebook turns ON after that. If you have got two Modules, you can try swapping them. If that too does not work, try turning ON the Notebook with only 1 Module inserted and also by changing the slot. You will have to work the permutations and see whether the Notebook turns ON. This is to understand whether the issue is with any of the RAM slots or the RAM module itself.
Please find details on how to reseat and insert back the RAM from the following document:
General document on Steps for Removing and Replacing Memory Modules:http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=c00262554
Reseating HDD
We will reseat the Hard Drive cables and will put it back to its actual position.
General document on Steps for Removing and Replacing the Hard Disk Drive: http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&lc=en&dlc=en&docname=c00649950
You just have to reseat the Hard Drive cable and then insert it back to its actual position. This is to ensure there is no loose connection or static electricity accumulation. Check whether the Notebook works properly after doing this.
I am waiting to hear back from you.
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I am an HP Employee.

HP Pavilion g6 screen backlight flickers

Hi,
my laptop screen backlight goes off, when I rest my hand on the left side of the touchpad. The darkening of the screen can be also reproduced when a small pressure is applied on the case just above the ethernet port or above the headphones port.
When the screen goes dark, I can see that everything is running normal, if I shine on it with a lamp or strong light. The resulting effect seems to be the same as if I would have lowered the brightness to minimum.
When I don't press the area described above, the screen is just fine. I am sure this problem is not software or OS related. I googled it a lot and my guess is lose connection on the inverter?
One last thing - idk if related - sometimes, when I boot up the laptop, the backlight is turned off and I have to adjust it by pressing F3.
Thanks for suggestions.
Vaclav
This question was solved.
View Solution.

Hi @pavlikva
Welcome to the HP Support Forums!
I understand that you are having some issues with your display. I am happy to help with this.
Please post the full product number of your notebook. See the following if you need help in finding that.
How Do I Find My Model Number or Product Number?
With that I can get the correct service manual, which may allow you to check if something is out of place, or loose.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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HP Pavilion G6 screen testing

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