Hp pavilion g7 notebook - DVD RAM GT80N SATA Drive

After upgrading from Win 8 to 8.1 my DVD RAM GT80N SATA Drive is no longer recognized by my laptop.
Any ideas how to resolve this issue?
Regards ... John
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Hi John,
Open windows Control Panel, open Device Manager, expand DVD/CD-ROM Drives, right click the drive and select Uninstall - when this has completed, restart the notebook and let Windows fully load for a couple of minutes before checking if it's now listed correctly.
Regards,
DP-K
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Hey hvbnfrgvn,
Thank you for the information on your HP Pavilion g7-2270us Notebook PC.
I suggest following the steps in this document for Drive Cannot Read Discs (Windows 8).
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I worked on behalf of HP.

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View Solution.

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Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
I AM one of those crazy ThinkPad zealots!
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This question was solved.
View Solution.

Hi,
Try following the procedure under the sub-heading 'Let me fix it myself' on the link below to remove the Upper and Lower filters and see if this helps the issue. Although Windows 8 is not mentioned, the registry keys should be the same.
http://support.microsoft.com/kb/982116
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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This question was solved.
View Solution.

Hi Adam_M,
Welcome to HP forum!
Thank you for you query, I will do my best to assist you.
I understand that you installed additional ram up to 8 GB and you have a startup issue. Here is a link to the HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY. If you note on Page 3, under memory your system only support up to 6 GB of ram. Please let me know if you want any more assistance.
Sparkles1
I work on behalf of HP
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