HP Pavilion laptop - user guide required please

User guide required please

Hi:
What is the full model number of your notebook?
If you do not know, please use this guide to figure that out...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108&lc=en&cc=us&dlc=en

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Trouble opening ipod users guide. PLEASE HELP.

ive spent my entire christmas trying to find information for using my ipod nano. i am aware of the users guide but when i open it it does NOTHING. when i downloaded the guide after it had finished when i opened the file, it had originaly said i needed to pick a program to run the guide, so i chose itunes?..after that didnt work i tried opening it using internet explorer, microsoft word, notepad...everything!..nothing is working for me. im so confused. please please help me before i throw this nano AND my p.c..at my wall.
much appreciated.

If you are talking about the itunes user guide then it should open with the itunes itself. Else if you are reffering to Ipod features guide which is a PDF file you can open it simply by Adobe acrobat reader. If you dont have it then you can download it from www.adobe.com

BEA Workshop Studio User Guide

"BEA Workshop Studio User Guide" provides an extensive documentation about the product features and support information.
Help > Help Contents - BEA Workshop Studio User Guide
Please refer to this guide to quickly obtain the answers related product usage and features support.
You can also refer to the online help at http://edocs.bea.com/workshop/docs92/index.html
NOTE: Make sure to refer the help under appropriate product heading.

"BEA Workshop Studio User Guide" provides an extensive documentation about the product features and support information.
Help > Help Contents - BEA Workshop Studio User Guide
Please refer to this guide to quickly obtain the answers related product usage and features support.
You can also refer to the online help at http://edocs.bea.com/workshop/docs92/index.html
NOTE: Make sure to refer the help under appropriate product heading.

Hi i just synced my iphone to my new laptop ive lost all my ringtones and i tried to buy anouther and it says tones are not available on this device, a device that can run i0s 5.0 or later is required please help :(

hi i just synced my iphone to my new laptop ive lost all my ringtones and i tried to buy anouther and it says tones are not available on this device, a device that can run i0s 5.0 or later is required please help

There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

Please, where I can find the user guide for Macbook Air

Where , on the site of Apple, I can find a user guide for Macbook Air?
A new buyer of Apple products

somehwere in this list you will find the one for your model: http://support.apple.com/manuals/#macnotebooks

When battery is fully charged, screen says to disconnect power. User guide makes no note of this requirement...which is right?

When battery is fully charged on MiFi6620L, screen says connect power. User guide does not indicate this is necessary. Which is the better way. We always use the MiFi where we have power available.

Thank you for the response. The MiFi works off the battery just fine. Since the unit is our only Internet connection, we have it powered up all day so it seemed to make more sense to just leave it connected to the power source. The unit is turned off at night, but usually not disconnected from the power supply. That is what we did with our original unit and it seemed to be OK.

User guide: MSI HQ USB BIOS Flash Tool

Guide based on USB tool v1.17c
HOW TO properly use the MSI Forum HQ USB Flashing Tool to update your BIOS
This user guide provides a step-by-step explanation for properly using the >>MSI Forum HQ USB Flashing Tool<< to prepare a USB Flash Drive for a safe BIOS-Flash in a pure DOS Environment. The tool itself will not perform the actual flashing operation. It will "only" help you to get your USB Stick set up for an automated DOS flashing procedure which requires final confirmation. (If you should run into any problems before you are prompted for final confirmation in DOS, no attempt to flash has been made yet and there is no danger of a bad flash.)
NOTE: If you are having problems getting your USB device to boot correctly, you may need to format it correctly as the geometry data may be incorrect. You can do that by pickup option "Fix My USB key" from the Tool or by using >>> THIS <<< tool here! For future usage you can skip this step, it need to be done only once if your stick need adjustment.
Symptoms that your USB key need a fix after booting from the USB key:
* Error: "No bootable partition in table"
* Blinking cursor in a top left corner and nothing happens
* "RIVER2 MSI"
* "Error loading operating system"
* "Missing operating system"
* "Disk in drive is not a bootable"
* Booting from selected USB key is IGNORED, the other/typical OS continue to load as usual
If still no change after using "Fix My USB key" Tool's option or HP Formatter Tool as alternative.
Then try with different USB key, the issue is there.
Note: Those USB keys who support "U3 Smart", this "feature" must be removed before proceed.
Refer to followed link: http://u3.sandisk.com/launchpadremoval.htm
Read the three notes that follow first before you move on:
1. Note: Before you even think about flashing a different BIOS, be sure that your system is stable. If it is not stable, make it stable first. (Read >>here<<.)
2. Note: Make sure your system meets the preconditions and system requirements mentioned below before you attempt to use the tool.
3. Note: Do know that flashing your BIOS, be it with the help of the tool or otherwise, is done at your own risk.
Contents of the Guide:
0. Preconditions & System Requirements
1. Basic Description of Functionality
2. Installing/Starting the tool.
3. Choosing a Preparation Method
3.1. Method 1: Processing a BIOS Archive Directly (ZIP/RAR)
3.2. Method 2: Processing a BIOS File Directly
3.3. Method 3: SureHands Live Update
3.4. Method 4: Geometry Change
4. Selecting the USB Flash Drive for preparation
5. BIOS Settings, Booting & Flashing
5.1. BIOS Settings to Check
5.2. Booting from USB Flash Drive
5.3. Flashing Procedure/Running MemTest86+ & CMOS-Clear
6. FAQ: Common Problems & Solutions
7. Version History
0. Preconditions & System Requirements
The main precondition for using the tool is a working & healthy Windows installation on the system that needs the BIOS flash. The Tool is designed to work with MSI Retail Boards & Laptops only.
Please note mainboards of other brands and OEM boards that are manufactured by MSI but sold by Medion, HP, NEC and others are not supported. If you have an OEM board that needs a BIOS update read this topic: >>OEM boards manufactured by MSI<<
Supported Operating Systems: All current Windows Versions (32bit & 64bit, any service pack (SP)): Windows NT, Windows 2000, Windows 2003, Windows XP, Windows Vista, and Windows 7.
The second requirement is that you have a fully functional USB Flash Drive that uses the FAT file system (FAT/FAT32). NTFS is not supported. If your USB Flash Drive is using the NTFS File System, reformat it to FAT or FAT32.
As the tool also provides a Live Update Option ("SureHands"), you'll need a working internet connection if you want to choose this method. Not all boards are supported at this point.*
* Check section 3.3 of this guide to see if your board is currently supported by the SureHands feature.
1. Basic Description of Functionality
The MSI Forum HQ USB Flashing Tool will help you to easily prepare an USB flash drive for an automated BIOS flash in a pure DOS environment, which is the safest way to perform such a procedure. The tool will also allow you to run MemTest86+ in a pure DOS environment. However, the preparation of your USB Stick is done in Windows and basically includes two steps:
(1) The device will be made bootable.
(2) All necessary files (incl. BIOS file, actual flasher and MemTest86+ executable) and all DOS commands that are needed to flash/test memory will automatically be implemented.
Because the tool does not reformat your USB Flash Drive*, no files that may currently be on the stick will be lost during the procedure. Just make sure that there is still some free drive space, otherwise there will not be enough room for the files that are needed for BIOS Flashing.
* Excluding the Geometry Change method which will destroy all data on the USB storage device.
2. Installing/Starting the tool
Treat the forum's USB Flashing Tool like a regular application. Download it to and run it from your hard drive, there is no need to copy & start it from the USB Flash Drive that you want to use for flashing. Both, the installer version and the stand-alone version, do precisely the same job. Which of the two versions you use, is solely up to you and your preferences. The stand-alone version can be started directly by clicking on the executable file. The installer version will perform an installation and provide you with an entry in your start menu and a desktop shortcut to start the tool.
When you start the tool a DOS box should open up to provide you with status messages and prompts. Do not close that box unless you want to abort the preparation procedure!
Please ensure that you connect the USB flash drive you wish to use before starting the Tool!
NOTE: If you do not connect your USB storage device before starting the tool, or the tool doesn't detect it. You can still insert the drive letter, as the tool will continue as normal.
The tool will first check, if an MSI mainboard is installed in your system and show you its model name and PCB Version in a message box. Click >OK< to continue to choose the tool's preparation method that you want to use to prepare your USB Flash Drive.
3. Choosing a Preparation Method
If your MSI Retail Board is properly detected and you have pressed the >OK< button in the message box, an option box will pop up that allows you to choose between three different operating modes. The options you can choose from are more or less self-explanatory, however, read the detailed description if you are unsure how to proceed at this point:
3.1. Method 1: Processing a BIOS Archive Directly (ZIP/RAR)
Official MSI BIOS-Updates that can be downloaded from the product site of your board model do usually come as .ZIP or .RAR archives that contain the actual BIOS File and the corresponding AWARD or AMI flashing utility (depending on the BIOS Type of your board). If you have downloaded such an archive, you should choose the first method from the option box.
You do not need to extract the files from the BIOS archive. The tool will ask you to point it to the archive you downloaded and automatically extract the BIOS File and the AMI or AWARD flashing utility and put it them on your USB Flash Drive. You don't have to worry about anything else. All you have to do is to remember where you saved the ZIP or RAR file you downloaded:
3.2. Method 2: Processing a BIOS File Directly
If you do not have a ZIP or RAR archive that already contains a BIOS File and the proper flashing utitility, but only the plain unpacked BIOS File, choose the second Method from the option box. In most cases BETA BIOS Files supplied by MSI Support or shared here in the Forum do not come with the proper flashing utility. If the MSI Forum HQ USB Flashing Tool is told to process a plain BIOS File, it will automatically check the type of BIOS File (AMI or AWARD) and then select the proper flashing utility that needs to be used. All you need to do is point the tool to the BIOS-File that is supposed to be flashed:
3.3. Method 3: SureHands Live Update
"SureHands Live Update" is the third operation method you can choose from the option box. It provides a much safer and more reliable alternative to MSI Live Update as the actual BIOS Flash is performed in a pure DOS environment as well. If you decide to use this option, you do not to supply the tool with a BIOS-Archive or a BIOS-File.
Not all MSI Retail Boards are currently supported. With every update of the USB Flashing Tool more boards will be added. At present, you can use the "SureHands" Live Update method with the following boards only (the list will be updated regularly):
AMD based boards:
K8N Neo4-F (MS-7125, PCB 3.0)
K8NGM2-FID (MS-7207, PCB 2.0)
K8N Diamond Plus (MS-7220, PCB 1.0)
K8N Neo3 (MS-7135, PCB 1.0 & 2.0)
K9A Platinum (MS-7280, PCB 1.0)
K9A2 Platinum (MS-7376, PCB 1.0)
K9A2 CF-F (MS-7388, PCB 1.0)
K9N Neo-F (MS-7260, PCB 1.0 & 2.0)
K9VGM-V (MS-7253, PCB1.0)
K9N2GM-F V2 (MS-7509, PCB 1.0)
K9N Neo V2 / V3 (MS-7369, PCB 1.1)
K9N Platinum & K9N SLI Platinum (MS-7250, PCB1.0)
K9N2 Diamond (MS-7375, PCB 1.1)
K9N2 SLI Platinum (MS-7374, PCB 1.1)
K9N2 Zilent (MS-7374, PCB 1.1)
K9N2 Neo-F (MS-7511, PCB 1.1)
DKA790GX Platinum (MS-7550, PCB 1.1)
790FX-GD70 (MS-7577, PCB 1.0)
790GX-G65 (MS-7576, PCB 1.0)
Intel based boards
HydroGenX48C & X48C Platinum (MS-7353, PCB 3.0)
X48 Platinum (MS-7353, PCB 1.0)
X38 Diamond Plus
X38 Diamond (MS-7353, PCB 1.0)
X38 Platinum (MS-7353, PCB 1.0)
EFINITY-FP (MS-7395(E), PCB 1.0)
P35 Neo Combo-F (MS-7365, PCB 1.0)
P35 Neo2 Series (MS-7345, PCB 1.1)
P35 Platinum (MS-7345, PCB 1.1)
P35 Neo-F (MS-7360, PCB 1.0)
G33 Platinum (MS-7345, PCB 1.1 & PCB 1.2)
P965 Platinum (MS-7238, PCB 1.1)
975X Platinum PowerUp Edition (MS-7246, PCB 2.1)
865PE Neo2-P Platinum Edition (MS-6728, PCB 2.0C)
P7N SLI Platinum (MS-7380, PCB 1.0)
P7N2 Diamond (MS-7523 PCB 1.0)
P7N Diamond (MS-7510, PCB 1.0)
P7N SLI Platinum (MS-7380, PCB 1.0)
P6N Diamond (MS-7320, PCB 1.0)
P6N SLI Platinum (MS-7350, PCB 1.0)
P6N SLI-FI (MS-7350 PCB 2.0)
P6N SLI V2 (MS-7346 PCB 1.0)
ECLIPSE SLI (MS-7520, PCB 1.0)
ECLIPSE Plus (MS-7566, PCB 1.0)
P35 Neo3-F (MS-7395, PCB 1.0)
After selecting "SureHands" from the option box, the tool will automatically check for all available official BIOS-Versions for your mainboard. It will also look for the latest available BETA BIOS Version for you board and save that information in a TXT-File on your Desktop:
Note: The SureHands option will not provide you with the latest BETA BIOS, it will only provide the information.
When the tool is done scanning for official BIOS releases for your board, it will give you the possibility to manually choose the BIOS Version you want to flash. SureHands Live Update will not automatically select the latest version and use it for flashing, it will give you the chance of choosing between all available official BIOS releases that are available:
Note that the "May not exist" comment that appears behind some versions does not mean that the BIOS does not exist. If you know the latest BIOS for your board is e.g. v1.8, SureHands will retrieve it even though there may be such a comment. That message is part of a prediction feature that tries to determine future BIOS Releases. If a BIOS version that was predicted by the SureHands feature is not available yet, the tool will tell you if it cannot retrieve the files and ask you to select an earlier version.
3.4 Geometry Change
If the tool fails to make your USB storage device bootable then you will need to use this mode. It will make your drive bootable, select it:
Select your drive then let the tool do it's business.
Once the process is complete, run the tool again via method 1, 2 or 3, restart your computer and try booting from the USB storage device again.
NOTE: This method will destroy ALL data on the USB storage device!
NOTE: This method is available in v1.17 and beyond.
4. Selecting the USB Flash Drive for preparation
When you have chosen one of the three methods from the option list and pointed the tool at the corresponding archive, BIOS File or selected the desired BIOS Version from the list in case you chose to use SureHands Live Update, the MSI Forum HQ USB Flashing Tool will prompt you to enter the drive letter of the USB Flash Drive you want to use for flashing:
Note that certain drive letters are reserved and will therefore not be accepted by the tool (currently A:, B: and C:). If you are sure you have connected an USB Flash Drive to the system that works properly but it does not appear in the table that appears in the DOS box, enter the corresponding drive letter anyway and see if the tool accepts it. This can happen in rare cases, but it is usually no problem.
The tool will check the selected drive and will provide you with status messages. If everything is okay, the message should look like this:
The tool will attempt to make the device bootable and automatically write all files that are needed for flashing to the drive to prepare it for flashing. If the procedure was successful, you will get the following message in the DOS box:
5. BIOS-Settings, Booting & Flashing
If the Tool has prepared your drive for booting & flashing, no BIOS flash attempt has been made yet. Only the preparation process. In order to initiate the flashing procedure, you have to restart your system and make it boot from the USB Flash drive. Before you move on to do that, enter the BIOS Setup and check a few options:
5.1. BIOS Settings to Check
Check USB-related Options in BIOS:
- USB Controller
- USB 2.0 Controller
- USB Legacy Support
- USB Storage Support
- Boot from other devices
- etc.
Not all of these options may be found in BIOS and the precise name may vary as well. Just make sure you checked for such options and that they are enabled (if present).
Another option you should check for is "Boot Sector Protection". If such an option is present in your BIOS, make sure it is disabled because it may make a BIOS Flash impossible.
@all Overclockers: In case your system is currently overclocked, make sure you roll back to default clock and voltage settings before you attempt to start the flashing procedure. Otherwise you increase the risk of an unsuccesful flash, and you most probably don't want something like that to happen.
5.2. Booting from USB Flash Drive
To boot from your USB drive you can either change the boot sequence in BIOS accordingly or just press F11 during POST* to get access to the BIOS Boot Menu. From here, you can select you drive directly without having to adjust the boot sequence in BIOS. Note that your USB Flash Drive may be listed as a hard drive (if you choose that entry you will get another list to choose from).
* Not all mainboards use F11, for the boot menu. If F11 fails for you, please consult your manual for the correct key.
Note: If you have problems booting from your drive, look at the FAQ-Section of this guide and see if any of the tips resolve the issue.
5.3. Flashing Procedure/Running MemTest86+
As soon as the system boots from the drive, DOS will be loaded and you will be displayed with two options. One option will start MemTest86+, the other will begin the flashing procedure. If no choice is made, MemTest86+ will automatically start.
The flashing procedure will automatically be initiated from there. You will see status messages on the screen that will supply you with information and also prompt you for final confirmation for the actual BIOS-Flash. A backup of you current BIOS will automatically be saved to a file on the drive (backup.bin) before the flashing actually starts. You do not need to enter any commands in DOS. All you have to do is acknowledge the information on the screen by pressing a key.
The flash itself will only take a couple of seconds (20-30s at the most). If the flashing is successfully completed, shutdown the system and clear CMOS with main A/C power cable removed from PSU. Read the >>Clear CMOS Guide<< for further information.
After clearing CMOS you have completed the BIOS-Flash.
Guide created by Jack The Newbie and the forum team

Version updated to 1.18x:
* Mode 3 Sure Hands, Live Update:
- Removed beta BIOS query check[global]
- Fixed issue K9N2 Diamond unable to be detected as supported unit if onboard is installed BIOS version 2.4,
add dynamic detection for future versions.
- Fixed issue 790FX-GD70 unable to be detected as supported unit and add dynamic detection for future versions.
- Fixed issue 790GX-G65 unable to be detected as supported unit and add dynamic detection for future versions.
- Add support for 785G-E65, add dynamic detection for future versions, prediction BIOS range 3.1 - 3.A
- Add support for 785G-E53, add dynamic detection for future versions, prediction BIOS range 3.1 - 3.A
- Add support for 790GX-G65 Winki ED, prediction BIOS range 2.1 - 2.A
- Fixed issue P7N Diamond unable to be detected as supported unit if onboard BIOS installed is 1.3 and above,
add dynamic detection for future versions.
- Add support for K9A2 Neo2, prediction BIOS range 7.4 - 7.D
- Add support for 790XT-G45, prediction BIOS range 2.2 - 2.B
- Add support for 770T-C45, prediction BIOS range 8.4 - 8.D
- Add support for 770T-C35, prediction BIOS range 8.4 - 8.D
- Fixed issue K9A2 Platinum[V1,V2] unable to be detected as supported unit if onboard BIOS installed is 1.9,
add dynamic detection for future versions, prediction BIOS range extended to 1.F0
- 790GX-G65 board prediction BIOS range extended to ver: 1.D0
- 790GX-G65 board update bios base ver from 1.xx to 4.xx [following new msi rule for this board jumping from 1.xx to 4.xx]
- Add support for 770-C35|C45 boards [p1] BIOS range 1.40 - 1.D0
- Add support for 770-G45 board [p2] BIOS range A10 - AA0
* Add "Exit" option to navigation screen
* Update version info related to boot part
* Update boot part to handle newest features
* Modify Self update sequence of Installer version
* Update internal version check ID
* Mode 4 minor update
* Build and add new Tool's module for newest features
* W32 Tool's exit time part decreased by 10 seconds
* On received OS reboot user request, time delay before execution decreased by 15 seconds
* Update EC decoder
* Update start-up information screen
* Auto store start-up detected information to user's desktop ==> [MSIHQ_INFO.TXT]
Details:
Easy to show machine information on request, instead write down from the screen manually, now just copy/paste can be used from MSIHQ_INFO.TXT
User can check and compare information before and after the BIOS update
Also usefull if didn't remember what was his original BIOS or EC versions before the update, Tool will auto store it there.
And easy can be checked if needs. E.g Tool's log file of each Tool's execution, each report will include date and time as well.
F.A.Q example:
Q: I flashed BIOS on my notebook and now it doesn't work properly.. And i don't remember what was my old BIOS version.. What can i do?
A: Take a look in MSIHQ_INFO.TXT at your desktop, there is auto recorded your detailed information about your notebook before the BIOS update.
So you can easy find what was your original BIOS & EC versions.
Is it OEM one or not, and the exact original BIOS & EC versions.
So you can roll back easy or if crossflashing were done to reflash to correct versions.
Example question:[this board now use 4.xx bios, but don't have time to make a new images.]
It's just example, do not mean that this BIOS used in the example is bad. But generally often can need to roll back to older version.
Or to use Sure Hands because[The BIOS is N/A for manual download, By SureHands no need to browse/search/download and point to the BIOS version, also eliminate any chances to pickup the wrong BIOS, and not at last its more quickly[save a time]]
Q: I flashed my BIOS via MSI Live Update, but the new BIOS has an issues.
How i can roll back to my old BIOS version?
The MSI LiveUpdate can only update to the latest BIOS version, which is not good for me.
And i can't download my old BIOS version manually... Because "This BIOS can only update via Live Update function"
http://eu.msi.com/index.php?func=downloaddetail&type=bios&maincat_no=1&prod_no=1739
How i can re-flash to my original BIOS version and from where can i get it?
A: Run >>Use the MSI HQ Forum USB flasher<<,
then choose Mode 3 [Live Update{aka SureHands}]:
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in ба 30.12.2009 Ј. at 21:09:45,15
Mainboard: 790GX-G65 (MS-7576)
PCB Version: 1.0
BIOS Version: V1.3
BIOS Date: 05/08/2009
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in ба 30.12.2009 Ј. at 21:22:38,42
Mainboard: 790GX-G65 (MS-7576)
PCB Version: 1.0
BIOS Version: V1.6
BIOS Date: 11/30/2009
Then choose your old BIOS version from the list:
The followed image used below is a sample from Eclipse board,[no time to make accurate image] but will look similar for others boards too:
In a list will be noticed that there is a future BIOS versions.
Some of them will be not released yet. If you pick some of those the Tool will note you:
It's a part of Tool's BIOS prediction system called "Crystal Ball", when MSI release a future BIOSes for your board,
Tool can find them immediately. By that way the Tool no need to be updated to be actual in each moment
* Add new feature "True BIOS Version Ready"
- Updated Mode 1
- Updated Mode 2
- Updated Mode 3
Details:
Q: What "True BIOS Version Ready" means? Does the Tool show the wrong BIOS version until now?
A: Of course not, the Tool always show accurate info.
The same as CPU-Z/Everest of whatever other Tool.
However Tool also detect EC-FW versions for notebooks:
The "True BIOS Version Ready" Tool's feature is aimed to eliminate user's mass confusion about MSI BIOS versions.
And not only users are confused, but MSI's Live Update is confused too... which confuse users even more..
Few typical real examples of confusion:
"K9A2 CF wont flash to Bios v. 1.A !!!"
Quote from: Fingon on 25-October-09, 16:53:15
Hi MSI,
I have a problem. I have bought a new processor: AMD Phenom II x545. I looked on the support page of my MB (MSI K9A2 CF) and there the CPU is supported from the bios version 1.A. So I wanted to flash the Bios the the newest version (1.A). I used the MSI live update 4 program to flash it via windows mode. But everytime it boots it writes "CMOS checksum BAD", then I hit F1 to Bios and I see the version of my BIOS fell to the oldest version 1.1. Then I tried to flash it thru Flash disc (with boot files) and dos mod. The result is the same. I can flash my MB to version 1.8 but when I try the 1.A it wont flash it and my Bios fell to the oldest version (1.1). I realised that the exe files in version 1.1-1.8 are the same (afud412.exe) but the exe file in 1.A is different (afud4310.exe).
My questions are:
1) How to flash my MB to the version 1.A ?
2) Is version 1.A really needed for AMD Phenom II x545? I guess yes, because CPU was avaible in July 2009 and the bios 1.A went out in June 2009. I am able to flash it only to version 1.8 (december 2008).
Thank you for any help!!
EDIT: After reading this topic: https://forum-en.msi.com/index.php?topic=129204.0 I realised I have the VERSION 1 of this board (I purchased it right after the launch of the MB (November 2007). It means it doesnt support CPU over 95W, but my Phenpom II x545 has only 80W. I still cant update Bios to the 1.A version.
So my third question is:
3) Is the Bios update 1.A only for version 2 of this MB?
Thx for replies!
Quote from: Jack t.N. on 25-October-09, 17:16:16
A CMOS Checksum error is normal and expected after a BIOS Flash and/or a CMOS Clear. The fact that this message appears, shows, that there was actually something programmed to the chip.
If you haven't done that yet, please clear CMOS with the main A/C power cable removed from your PSU and load "Optimized Defaults" in BIOS Setup.
The BIOS Version should be shown on the POST Status Screen and there should be a date behind it. Please check the BIOS Date and write it down:
Are you absolutely and entirely sure that what you see is "1.1" and not "1.10"? Because v1.A0 is actually just the hexadecimal notation for v1."10" (one dot ten). The hexadecimal notation is only used in the BIOS File Ending. Once flashed, the BIOS will not identify itself in hexadecimal notation but in decimal code (which means you will never see "v1.A0" after the flash but "v1.10" instead.
Here is a piece of well-meant advice for now and the future: MSI Live Update should be avoided under all circumstances when it comes to BIOS Updates and/or information retrieval regarding your current BIOS Version. Why? Because this tool is stupid and one of there most risky applications for performing a BIOS Flash. Please uninstall it completely.
Why do I call it stupid? I call it stupid because it does not differentiate between hexadecimal notation and decimal notation. It will show you that "v1.A0" is available. The it will flash it, if you allow it to do so. Of course, a v1.A0 Version will always come out as "v1.10" (one dot ten). When you re-run MSI Live Update it will not recognize that v1.A0=v1.10 and tell you again that there is a newer version available (1.A0, which, again, is the same as v1.10, which was just properly flashed).
I believe that the update went just fine, that you are currently using v1.A0=v1.10 and that MSI Live Update is actually just creating a pseudo-problem which is currently confusing you. The pseudo-problem will immediately be out of the world, if you uninstall MSI Live Update and rely on the BIOS ID String as it appears on the POST Status Screen (this includes the date shown there).
If a BIOS Update should ever be necessary again, please make sure that you won't use MSI Live Update but >>Use the MSI HQ Forum USB flasher<< instead.
Quote from: Fingon on 25-October-09, 18:03:44
Thank you for the quick reply!!
Thats exactly what I have JUST found in this post by Svet: https://forum-en.msi.com/index.php?topic=127672.msg974800#msg974800
Yes it is 1.10 of course!! I didnt know that 1.10 = 1.A0 ! Thank you for the reply. Then the MSI live update 4 program is dump that he wanted from me another update of Bios.
So thank you! Problem is solved.
Edit: Yes, because of MSI live update I learned how to flash bios via flash disc. :-) But I was still confused by that 1.10 and of course by program saying me I should update again.. :-P
Quote from: Lostsoul777 on 14-August-09, 05:46:25
I had the same problem with 1.90 bios, so i updated to 1A, i just want to know why Bios Version says: v.1.10 instead v.1A?
Quote from: LinuxGuy on 29-December-09, 01:17:45
My computer does not have a floppy drive. How do I update the BIOS? (I tried the online utility 3 times. It always updates the BIOS "successfully" and when I restart my PC, I have to do either F1 to config or F2 to load setup defaults. So it looks like it's working, but the online update says that I have versions H.10 and version H.A0 is available (or maybe the other way around). So either the BIOS is getting updated, but the online tool is not recognizing this or it's not getting updated. Either way, I would like to manually flash it in DOS. Is it safe to burn the setup files to CD and boot from CD into DOS?
That's the same BIOS version... Just the "MSI Live Updater" is not very smart...
H.A=H.10=17.A=17.10 [A=10, H=17], the last "0" suffix in H.A0 means its official version.
Quote
I tried the online utility 3 times. It always updates the BIOS "successfully" and when I restart my PC, I have to do either F1 to config or F2 to load setup defaults.
So it looks like it's working, but the online update says that I have versions H.10 and version H.A0 is available (or maybe the other way around).
So ignore this MSI Live Updater's no sense, and stop flashing your BIOS. You already have the latest version installed.
The Tool now will detect and shows BIOS versions alias when the MSI BIOS version is known with more than one name.
So no more flashing and flashing and flashing to the same version because of MSI LiveUpdate suggest again BIOS update...
Also no more confusion:
"What's my BIOS version?" -> I flashed my BIOS to 1.A0 [A7520IMS.1A0], but BIOS says its 1.10
And MSI Live Update also says that i have 1.10 and 1.A0 is available and i should update it. I flashed it again, but its still 1.10?
What's going on?
Just run the MSIHQ USB Flash Tool and will show you all that you need to know
Examples[with real/accurate info]:
MSI Eclipse:
BIOS version 1.9:
BIOS version 1.10:[Tool now shows both BIOS versions alias]
Report stored respective in MSIHQ_INFO.TXT at user's desktop:
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in ба 30.12.2009 Ј. at 5:30:55,34
Mainboard: Eclipse SLI (MS-7520)
PCB Version: 1.0
BIOS Version: V1.9
BIOS Date: 09/22/2009
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in ба 30.12.2009 Ј. at 5:37:25,66
Mainboard: Eclipse SLI (MS-7520)
PCB Version: 1.0
BIOS Version: V1.A (aka Version: V1.10)
BIOS Date: 10/27/2009
More examples =>K9N6SGM-V / K9N6PGM-FI / K9N6PGM-F :
More examples =>945GCM5-F V2 (FSB 1333) :
Report stored respective in MSIHQ_INFO.TXT at user's desktop:
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in ба 30.12.2009 Ј. at 5:47:34,35
Mainboard: MS-7267
PCB Version: 4.0
BIOS Version: VH.9 (aka Version: V17.9)
BIOS Date: 11/20/2008
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in ба 30.12.2009 Ј. at 5:52:46,26
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: VH.A (aka Version: V17.10)
BIOS Date: 06/02/2009
More examples =>780GT-E63 [N/A at MSI web yet] :
For MSI Notebooks such decoding isn't need, examples:
* Add new feature "Triple BIOS flash Recovery Ready"
- Updated Mode 1
- Updated Mode 2
- Updated Mode 3
Details:
The feature include 3 auto prepared BIOS backups for followed purpose:
* Internal BIOS recovery:
- In a failure case Tool perform auto flash recovery [3 attempts, check for success after each and stop flashing if successful] before give control to BK_IO2, notice users about results and give control for manual attempts[if need]. [This a case if system isn't lockup/reboot, if bad flash occur]
- This mode also have own store up to 5 backups[+1, the last saved copy is always backup.bin, if there was older one they become backup1.bin .. till 5]
* BIOS backup stored as AMIBOOT.ROM [AMI BIOS only] [Auto clean up older if there is any, before take a new backup to avoid recovery confusion]
* BIOS backup detected and stored for M-Flash style boot/recovery [AMI BIOS only] [Auto clean up older if there is any, before take a new backup to avoid recovery confusion]
Performing test simulations with random generated BIOS versions[including betas] for M-Flash boot/recovery style, some examples:
Copy/paste Tool log file:
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in 03.01.2010 г. at 7:00:53,46
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: VD.XB2 (aka Version: V13.33B2)
BIOS Date: 06/02/2009
Co-respond BIOS backup created ==> A7267IMS.DX2
Where:
* V13.33B2 ==> MSIHQ Tool detection [The same as CPU-Z, Everest]
* VD.XB2 ==> MSIHQ Tool "True BIOS Ready" detection feature
* A7267IMS.DX2 ==> MSIHQ Tool BIOS recovery created by "Triple BIOS flash recovery Ready", part M-flash boot/recovery [1/3]
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in 03.01.2010 г. at 7:12:23,95
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: VK.VB7 (aka Version: V20.31B7)
BIOS Date: 06/02/2009
Co-respond BIOS backup created ==> A7267IMS.KV7
Where:
* V20.31B7 ==> MSIHQ Tool detection [The same as CPU-Z, Everest]
* VK.VB7 ==> MSIHQ Tool "True BIOS Ready" detection feature
* A7267IMS.KV7 ==> MSIHQ Tool BIOS recovery created by "Triple BIOS flash recovery Ready", part M-flash boot/recovery [1/3]
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in 03.01.2010 г. at 7:18:34,46
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: V3.9
BIOS Date: 06/02/2009
Co-respond BIOS backup created ==> A7267IMS.390
Where:
* V3.9 ==> MSIHQ Tool detection [The same as CPU-Z, Everest]
* MSIHQ Tool "True BIOS Ready" detection feature isn't need here, since this BIOS version can be known only with one name.
* A7267IMS.390 ==> MSIHQ Tool BIOS recovery created by "Triple BIOS flash recovery Ready", part M-flash boot/recovery [1/3]
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in 03.01.2010 г. at 7:22:24,04
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: V8.1B9
BIOS Date: 06/02/2009
Co-respond BIOS backup created ==> A7267IMS.819
Where:
* V8.1B9==> MSIHQ Tool detection [The same as CPU-Z, Everest]
* MSIHQ Tool "True BIOS Ready" detection feature isn't need here, since this BIOS version can be known only with one name.
* A7267IMS.819 ==> MSIHQ Tool BIOS recovery created by "Triple BIOS flash recovery Ready", part M-flash boot/recovery [1/3]
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in 03.01.2010 г. at 7:25:38,51
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: V4.E (aka Version: V4.14)
BIOS Date: 06/02/2009
Co-respond BIOS backup created ==> A7267IMS.4E0
Where:
* V4.14 ==> MSIHQ Tool detection [The same as CPU-Z, Everest]
* V4.E ==> MSIHQ Tool "True BIOS Ready" detection feature
* A7267IMS.4E0 ==> MSIHQ Tool BIOS recovery created by "Triple BIOS flash recovery Ready", part M-flash boot/recovery [1/3]
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in 03.01.2010 г. at 7:28:16,62
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: V1.BB1 (aka Version: V1.11B1)
BIOS Date: 06/02/2009
Co-respond BIOS backup created ==> A7267IMS.1B1
Where:
* V1.11B1 ==> MSIHQ Tool detection [The same as CPU-Z, Everest]
* V1.BB1 ==> MSIHQ Tool "True BIOS Ready" detection feature
* A7267IMS.1B1 ==> MSIHQ Tool BIOS recovery created by "Triple BIOS flash recovery Ready", part M-flash boot/recovery [1/3]
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in 03.01.2010 г. at 7:31:57,78
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: VI.FB5 (aka Version: V18.15B5)
BIOS Date: 06/02/2009
Co-respond BIOS backup created ==> A7267IMS.IF5
Where:
* V18.15B5 ==> MSIHQ Tool detection [The same as CPU-Z, Everest]
* VI.FB5 ==> MSIHQ Tool "True BIOS Ready" detection feature
* A7267IMS.IF5 ==> MSIHQ Tool BIOS recovery created by "Triple BIOS flash recovery Ready", part M-flash boot/recovery [1/3]
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in 03.01.2010 г. at 7:36:02,40
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: V7.O (aka Version: V7.24)
BIOS Date: 06/02/2009
Co-respond BIOS backup created ==> A7267IMS.7O0
Where:
* V7.24 ==> MSIHQ Tool detection [The same as CPU-Z, Everest]
* V7.O ==> MSIHQ Tool "True BIOS Ready" detection feature
* A7267IMS.7O0 ==> MSIHQ Tool BIOS recovery created by "Triple BIOS flash recovery Ready", part M-flash boot/recovery [1/3]
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in 03.01.2010 г. at 7:39:11,84
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: VC.8B6 (aka Version: V12.8B6)
BIOS Date: 06/02/2009
Co-respond BIOS backup created ==> A7267IMS.C86
Where:
* V12.8B6 ==> MSIHQ Tool detection [The same as CPU-Z, Everest]
* VC.8B6 ==> MSIHQ Tool "True BIOS Ready" detection feature
* A7267IMS.C86 ==> MSIHQ Tool BIOS recovery created by "Triple BIOS flash recovery Ready", part M-flash boot/recovery [1/3]
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in 03.01.2010 г. at 7:49:38,46
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: VG.PB6 (aka Version: V16.25B6)
BIOS Date: 06/02/2009
Co-respond BIOS backup created ==> A7267IMS.GP6
Where:
* V16.25B6 ==> MSIHQ Tool detection [The same as CPU-Z, Everest]
* VG.PB6 ==> MSIHQ Tool "True BIOS Ready" detection feature
* A7267IMS.GP6 ==> MSIHQ Tool BIOS recovery created by "Triple BIOS flash recovery Ready", part M-flash boot/recovery [1/3]
MSIHQ: Information detected by MSIHQ Tool ver: 1.18x
MSIHQ: Report generated in 03.01.2010 г. at 7:53:17,26
Mainboard: 945GCM5-F V2 (MS-7267)
PCB Version: 4.0
BIOS Version: VU.H (aka Version: V30.17)
BIOS Date: 06/02/2009
Co-respond BIOS backup created ==> A7267IMS.UH0
Where:
* V30.17 ==> MSIHQ Tool detection [The same as CPU-Z, Everest]
* VU.H ==> MSIHQ Tool "True BIOS Ready" detection feature
* A7267IMS.UH0 ==> MSIHQ Tool BIOS recovery created by "Triple BIOS flash recovery Ready", part M-flash boot/recovery [1/3]

Hard Drive Failure on HP DV 6000 Pavilion laptop (dv6108nr) with Windows-XPsp3 OS - Need Data Recov

Hard Drive Failure on HP DV 6000 Pavilion laptop - Need Data Recovery Help
HP Pavilion DV 6108 NR, RG365UA, purchased in late 2006 at Best Buy, with Windows XP, upgraded to Service Pack 3. It has a Fujitsu hard disk, 60 gigabyte, partitioned into C: and a Recovery D:.
Windows tries to boot up, but goes to blue screen with the message: "Unmountable Boot Volume" for one second, then just keeps recycling until I force a shutdown.
BIOS Phoenix, hard drive test result: " #1-08 Fail "
I ran a disk analysis/recovery program on the Cdrive and it seemed to show the directory structure intact, and it was able to recover some files. I was using the free one from Seagate (which only recovers small files). The second pass didn't run so well, and during the third run the program said I should not proceed further, and I should contact a professional disk recovery company.
However, the D drive seems to be intact, so, I wonder if the disk is corrupted or just some aspect of the logical C drive is bad. Or does the disk have a mechanical failure, in which case, is a recovery disk even helpful at all?
How can I get the D: to run the recovery software on it? The recovery disks, made by Best Buy, only proceed to the R / F / Q option screen, and when I press R, I get a blue screen every time.
Tapping the F10 key during startup gets me nowhere. Ditto the F11 key.
I dont care about the hard disk; it is the data (files, docs, images, etc) that I want.
I contacted HP to order recovery disks but they are no longer available for my computer. (But see below, "UPDATE")
Any suggestions would be greatly appreciated!
Jon
===============================
UPDATE:
I found a website that offers the following:
www.computersurgeons.com/p-13442-recovery-kit-435422-001-for-hp-model-number-dv6108nr.aspx
Recovery Kit 435422-001 For HP Model Number dv6108nr
Price: $27.00
Recovery Kit Set (An Entire Image of the Computer hard drive when the computer was new)
But I wonder how useful it would be. Early XP , no doubt. And if my hard disk problem is a mechanical fault, would any recovery disk even work? The disks made by Best Buy when I bought mine new in 2006 don't do anything more than go to the R /F/ Q screen and then my computer goes to a blank blue screen when I press R (to recover the OS and apps and data files). And, as I wrote, it is the data that I want, not the disk drive.
Any help here would also be appreciated!
Jon

Hi @goshenguy
Thank you for your inquiry, I am happy to help.
I grasp you tested the hard drive from the bios and it failed. This tests the physical aspcects of the hard drive and when it fails it does require replacement. You were able to retrieve some of your files using recovery software but not all.
Your recovery partition is still intact and when you try to do a recovery with the disks from Best Buy you do not get past these options R / F / Q but will not proceed.
Here is a link to Performing an HP System Recovery (Windows XP, 2006 or Later) that may assist you in performing a recovery.
Here is a link to the Maintenance and Service Guide HP Pavilion dv6000 Notebook PC. Please note chapter 3 page 42 for a replacement hard drive part number.
HP Parts, HP Replacement Parts
If you are still unable to do the recovery, you could try contacting Best Buy for assistance with the recovery kit they provide.
I don't know if it is possible, but you may want to check cloning software to see if you could clone the D partion to the new drive or connect both drives and try a drive to drive copy of the D partition.
If you were able to successfully put the D partition on a new hard drive you should be able to do a recovery from the D partition to take it back to factory.
If none of the above has allowed you to successfully do a recovery, I suggest contacting Best Buy to see it they have options other then purchasing a third party recovery kit.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

WebSapConsole Users Guide

Hi folks,
I cannot find the WebSapConsole Users Guide and WebSapConsole Installation guide. I read the SAP Documentation in RFID Mobile Infrastructure and it refers to the:
1) WebSapConsole Users Guide and
2) WebSapConsole Installation Guide
Can anyone give me a link for these documents or actually mail them to me.
[email protected]
Please do not confuse the 'WebSapConsole' with the 'Webconsole'. We do not use RFID, but bar code readers.
Thanks,
Vincent

Hi Lodo and Enrique,
First, WebSAPConsole and WebConsole are two different things altogether. I can say this very confidently because I had myself studied WebSAPConsole (though not worked on it) and currently working on WebConsole. I will clarify things just a bit more:
WebSAPConsole is a web based enhancement of SAPConsole. SAPConsole does not contain any business logic, external databases, or complex functionality. It simply and efficiently translates just about any SAPGUI screen of your ever-growing SAP R/3 system to its character-based equivalent. It is acts as a middleware between RF devices and R/3 Systems.
On the other hand WebConsole is a part of J2EE Stack on a Mobile Infrastructure (MI) Server which is used to deploy applications to and data to & from the MI Client devices which are PDAs, Laptops, etc.
Now for the question you asked; please search for Web-Enabled SapConsole in service.sap.com and you will find the latest WebSAPConsole Installation Guide and also a WebSAPConsole User Guide under the Documents tab. I think you will have to also apply a patch to get things going. I am sorry for not providing you with the exact link.
Enrique you can do the same for getting info about WebSAPConsole. However, I advice you to go through the documents related to SAPConsole first which will help making things easier for you.
Kindly let me know if you require any additional help.
Regards,
Rahul

Lenvo User Guide doesn't want open the pdf file. Why!?

Lenvo User Guide application doesn't want open the pdf file after selecting my language. I have Adobe Reader installed on my laptop and application is from oryginal Lenovo cd with drivers. I don't know why. Earlier it worked perfectly. I installed and reinstalled it many times but the problem still exist. Does anybody know the solution?

hi tora117,
Welcome to Lenovo Community Forums!
Can you try right clicking the User guide file and go to General tab and check if the "open with" settings is set to Adobe Reader.
If still won't work download a new User guide from www.support.lenovo.com
Home this helps
Cheers!
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Follow @LenovoForums on Twitter!

Q5 Manuals, User Guides and How To links

Find your Q5 Manuals and User Guides in the links below.
General Q5 Support page
Visit the Inside BlackBerry HelpBlog
How To - BlackBerry Q5 Smartphone
10.1
HTML
User Guide - BlackBerry Q5 Smartphone
10.1
PDF
How To Demos - BlackBerry Q5 Smartphone
Video
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Anjalif wrote:
Hi - i cant find anything in these manuals that tells me how to backup the contacts on my phone to my laptop? that option doesnt seem to be available on BB Link
Using Link, by backing up the device you backup contacts. Your backup is made of three separate modules: Settings, Media and App Data. Your contacts are included in the Settings backup.
If you want a Contacts-only backup, try using the third party app "In Touch Contacts" from BlackBerryWorld. It works great to do what you want. I am using it, in addition to my Link backups.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

User privilege required to connect to OLAP Server

What are the user priviledge required to connect to OLAP Server? Eg OLAPDBA user connectd perfectly thrugh the Java Program for Sales History. But the Sales History User ( SH ) cannot connect to the Server and generates a RemoteAuthentication Exception. I tried giving those privilege and roles as that of OLAPDBA but no success.
Can anyone please help me out in this.
Regards,
Prachi Nadgouda

In the OLAP Users Guide 9.2.0.2, it states to connect to the database using the OLAP API, users must have the following access rights to the database:
CONNECT role
QUERY REWRITE system privilege
SELECT privileges on the database objects containing the data to be analyzed

Crossing HP Pavilion laptop with Vista to Toshiba NB205-N210 with XP? Usefulness of Bluetooth.

Is there a conflict in crossing over files from HP Pavilion laptop with Vista to Toshiba NB205-N210 with XP? Is Bluetooth necessary (or useful) on a Toshiba? I have Bluetooth on my Hp Pavilion.

A crossover network cable is one that is designed to connect two computers to each other through the LAN port without using a router. It sounds like you don't have any sort of home network to work from or have any experience in networking. Instead of wasting a lot of time posting methods that you might not be able to use why don't you start by telling us what networking methods you have available, if any.
Also, do you have an external USB hard drive? That might be easier to use for this.
Lastly, how much data are we talking about? That would have a large bearing on how we should go about this.
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

No open Zuno Bank user guide

Please
Slovak

Hi Tora,
Welcome to Lenovo Community!
I’m sorry to hear that the “User Guide Program” is not working as expected in your Laptop and let me inform you that this program is not specifically available for your Laptop model and not compatible. Hence, I would suggest you to check for and Lenovo User guides from the below link:
Lenovo User Guide Index
Do post us back for further queries.
Best Regards
Shiva Kumar
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HT4527 My itouch is synced to the itunes in my compaq laptop.However,I have bought a new vaio laptop.How to I transfer mt itunes from one laptop to another? Please help me!

My itouch is synced to the itunes in my compaq laptop.However,I have bought a new vaio laptop.How to I transfer mt itunes from one laptop to another? Please help me!

Authorization and Deauthorization
Macs: iTunes Store- About authorization and deauthorization.
Windows: How to Authorize or Deauthorize iTunes | PCWorld.
In iTunes you use the Authorize This Computer or De-authorize This Computer option under the Store menu in iTunes' menubar. For Windows use the ALT-S keys to access it. Or turn on Windows 7 and 8 iTunes menus: iTunes- Turning on iTunes menus in Windows 8 and 7.
More On De-authorizing Computers (contributed by user John Galt)
You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
1. Open iTunes on a computer
2. From the Store menu, select "View my Account..."
3. Sign in with your Apple ID and password.
4. Under "Computer Authorizations" select "De-authorize All".
5. Authorize each computer you still have, as you may require.
You may only do this once per year.
After you "de-authorize all" your authorized computers, re-authorize each one as required.
If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.
As for transferring your iTunes Library: iTunes- How to move the library to an EHD. Once you have done this take the external drive to your new computer and restore the iTunes data on the new computer.

HP Pavilion laptop - user guide required please

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