HP Pavilion Mouse Button Pad issues

Hi i got a HP Pavilion 15.6" dv6 3060sa model laptop and the mouse pad has stopped working.. Well it's works sometimes other times it don't work at all.. i know it's a hardware failure as the keyboard stopped working I replaced that and it's perfect now I have run into a issues I can't get hold of the mouse pad from anywhere online I have googled and eBay and i can't find the part can someone plz point me in the right direction to purchase a replacement mouse pad ?? Thanks
This question was solved.
View Solution.

Hi,
There is no separate spare part for Touchpad. The top cover spare part kit includes the TouchPad.
Page 67-69 in this Manual
HP Pavilion dv6-3060sa Entertainment Notebook PC Product Specifications
HP Part number:
For use only with etched computer models equipped with a fingerprint reader 603684-001
For use only with black computer models not equipped with a fingerprint reader 603685-001
For use only with white computer models not equipped with a fingerprint reader 603686-001
For use only with red computer models not equipped with a fingerprint reader 603687-001
For use only with chrome computer models not equipped with a fingerprint reader 603688-001
For use only with midnight blue computer models not equipped with a fingerprint reader 615934-001
Search the part number you need here or through online stores.
Related: Troubleshooting Mouse Problems
Regards
Visruth
++Please click KUDOS / White thumb to say thanks
++Please click ACCEPT AS SOLUTION to help others, find this solution faster
**I'm a Volunteer, I do not work for HP**

Similar Messages

  • Expose / Spaces function(s) fail to work with mouse buttons, ongoing issue

    Please see this now very old thread:
    http://discussions.apple.com/thread.jspa?threadID=2131775&start=0&start=0
    This is an issue as old as snow leopard itself. The problem varies in that it can effect spaces or expose. When using a non-apple mouse, one or more of these functions will fail to perform with a mouse button indefinitely as soon as a restart has taken place.
    In my particular case, whatever mouse button I assign to "show desktop" fails to function entirely after a restart has taken place. This remains true even if I re-apply the setting in system preferences, such as changing it to another button, or changing it to nothing, and back. I can still use keyboard shortcuts and screen corners to activate "show desktop". I can continue to use other expose and spaces features with the properly assigned mouse keys. Only one feature, in my case "show desktop", fails to function with -any- mouse button after a restart.
    To make this even more clear, this behavior has remained the same and consistent for the 14 months I've had snow leopard. It has even continued to exist after I recently removed and recreated my HFS+ partition, and re-installed OS 10.6, entirely from scratch. It did not exist whatsoever for the year and a month I had OS 10.5 leopard, before upgrading to 10.6. This behavior was +literally introduced upon installing snow leopard+. I have a razer death adder 1500 DPI mouse.
    Several others share the exact same symptoms, with only the affected expose/spaces function and mouse model differing. A sibling of mine experienced the +exact same issue+ with an entirely different mac model and the exact same model of mouse.
    As a relatively unimportant aside, certain "tricks" seem to fix the issue, but only temporarily (one involves moving the location of spaces and/or expose out of the utilities folder, another involves deleting "com.apple.symbolichotkeys.plist" from ~/Library/Preferences). Unfortunately, these tricks:
    A. always only fix the problem temporarily, the issue returns
    B. do not address whatever is causing the issue in the first place
    This is really frustrating quite a few people, as the linked-to thread can attest to. Along with the obvious, this frustration is magnified because:
    A. This issue +does not appear+ to involve terribly challenging technical difficulties (i.e., merely mouse button behaviors).
    B. This issue did not seem to exist before OS 10.6.
    C. This issue, with the previous two points above in mind, has remained unaddressed for 14-plus months - the entire duration of Mac OS 10.6 snow leopard. I myself originally figured a reasonable time for this issue to be addressed & resolved would be a matter of +a few days+, weeks at most, and at the very least, thought I'd be using these beloved features again +well over a year ago+.
    To put it frankly, what the %$#&? Why hasn't this been addressed yet?
    Message was edited by: -DrD-
    Message was edited by: -DrD-

    Anyone even care? I submitted this as feedback to apple, and haven't got a reply through that route, either.

  • ThinkPad Bluetooth Laser Mouse button hardware issue

    I love my mouse, but the left button has recently been loosing its sensitivity, i.e. I need to click it several times before it responds. The issue is the same on several computers running different operating systems, so I strongly suspect this is an issue with the mouse itself. Does anyone know about cleaning techniques or other ways to troubleshoot the possibility of dust or dirt under the buttons?

    From further investigation:
    100% Reproducible Failure
    When I opened Firefox 11.0 with only a single tab, the window control icons (Minimize, Maximize, Close) would highlight properly on mouseover and work properly when clicked. When I then opened or switched to another tab, there was no highlighting on mouseover and they no longer responded to clicks. Other mouse actions did work properly, including window control icons in other applications I tested.
    I uninstalled and then reinstalled Firefox 11.0, set it to a new empty profile, but the problem persisted. I checked for other reports of this problem in Firefox, and while I did find a (very) few similar reports, I found nothing to indicate a general problem in Firefox.
    Successful Fix
    I uninstalled ThinkPad Bluetooth Laser Mouse, Lenovo Mouse Suite, ThinkPad UltraNav Utility, ThinkPad UltraNav Driver, and rebooted, which installed just the TrackPoint with the Microsoft PS/2 Compatible Driver, and the problem did not recur. I think installed the two UltraNav packages with System Update, and then the Lenovo Mouse Suite with the ThinkPad Bluetooth Laser Mouse, and the problem still did not recur. It continues to work properly.
    My Assessment
    My assessment is that something subtle had gotten screwed up in Lenovo UltraNav and/or Mouse Suite, which was corrected by uninstalling and then reinstalling everything. I do not think this is a problem in Firefox.
    Hope that helps,
    John
    ThinkPad T450s [ i7-5600U | 8GB | 1TB SSD | Full HD IPS | 802.11ac | BT | Webcam | FR | Win8.1Pro64 ]

  • Middle Mouse Button Issue

    I have an Intellimouse Optical 5 button mouse and I've installed the Microsoft Driver to control the side buttons and the side left right buttons. The issue I am having is with the middle mouse button. I've set it to "Scroll" in the software and when I click it, nothing happens. I like the setting where if I use the middle mouse button on a link, it opens a new tab and when on a blank space in Safari, I can scroll up and down quickly. I've looked at all of the options. Any suggestions?

    No answers. I just use it to open new tabs, but still have not found a way to fast scroll.

  • My track pad mouse button quit working

    The mouse button on my MacBook has quit working, the track pad itself works fine, moves the mouse pointer, etc, but nothing can be selected with the button. Same problem in Windows booted through boot camp. I noticed the problem after running the boot camp support program, this may have "broken" the operation of the select button, but I don't know how to back out those driver updates.

    This has been happening to me too. I can hit Escape and things go back to normal.

  • Anyone having discoloration issue on the mouse button?

    I have a week 21 MacBook with discoloration on the plastic area where my wrists sometimes rest... I am waiting to have it replaced until Apple makes some statement about the random power issues, so I can have both issues addressed at once if possible.
    My question is- has anyone noticed the same discoloration issues on the mouse button? Both the wrist-rest area and the moust button are discolored on mine. Also, if you've had your discoloration issue fixed, does Apple also replace the mouse button? Thanks.

    Funny thing is: I only have a discolored mouse button. The rest of the areas are in good original color.
    I am not even sure it constitutes a "plastic" replacement, even if my book is in within the serial number range.

  • Software based trackpad/mouse button issue

    I have been experiencing a recurring issue with my the trackpad on my macbook when trying to select the "Close" icon in the tops of windows, and also when pressing confirm/ok buttons within system setting changes.
    Basically when trying to click on the icon with either a tap on the trackpad of by using the mouse button, the "click" will not register. I can click and select other windows and icons on the screen, just not the close or confirm buttons. The only to rectify this is to click into another window, and then come back into the one that I wish to interact with.
    Has anyone had the same issue and knows of a fix?

    I am experiencing the same thing.
    It seems what is needing to happen is for the 'mouse's state' to be emptied or resetted when onRelease or onReleaseOutside of an osx app button.
    This is so annoying as it happens with some macs (like mine) and not others. In my case, I click on the red X and it does nothing. I click again and it minimizes. So bloody annoying.
    I am using the keyboard more frequently now to close my apps, but I shouldn't have to. It's ridiculous.
    Also it's happening with minimized items in the dock.
    If I have a series of minimized items and I click on them in a row to restore them all, it will only restore the first one (or every other one) I click on and then I have to refresh my 'mouse state' by clicking on something else and then going back to the dock to restore (and I loop this procedure).
    I tried this on the mac pros in the store, and it doesn't seem to be an issue.

  • Screen Sharing & Spaces : Left/Right Mouse Button Issue

    I am using the Spaces and Screen Sharing feature of OS X 10.5.1 on my MBP to connect to my Mac Mini that is currently running OS X 10.4.11. I am able to connect fine and access the Mini without issue. However, if I switch spaces on my MBP to do another activity, and then switch back to my Screen Sharing session with the Mini, I am finding that the left mouse button is acting as the right mouse button. The only way to correct the problem is to terminate the screen sharing session are restart it.
    Has anyone else encountered this? Anyone know of a fix?
    BTW, the same issue occurs when the Mini is running OX X 10.5.1 so I do not believe it is an issue using two different versions of OS X.

    Yes, I have the exact same problem and its frustrating as I am not as familiar with OS/X as I am with Windows.
    When I had similar problems with Windows I would shoot explorer.exe from the TaskManager, wait for it to die and then start a new explorer.exe process.
    I tried doing the same with OS/X. I sniggled around with mouse clicks and keystrokes until I got the Force-Exit window, highlighted "Finder" and the button would change to "Relaunch".
    Another time I tried to solve this was with combinations of either Control, Option or Command and the tilde key ~.
    It is frustrating and I want to avoid reboots (why go the Microsoft way?).
    Hope this helps (even after months).
    Kimon.

  • VNC issues: secondary mouse button and pixel depth.

    Hi,
    Recently I've started to manage a Windows PC running an UltraVNC server 1.0.2 with ARD 3.1. The VNC viewer in ARD 3.1 is very good and stable ( thanks for the reconnection mechanism wich is not present in other viewers ).
    But I don't know how to adjust pixel depth for slow connections ( image quality control doesn't work ) and also I don't know how to send a right mouse button click to the remote PC.
    Any idea ? Is it possible at all ?
    Regards,
    Joan

    Gee, thanks for the helpful answer, sig.
    I eventually found an uninstaller app in the Utilities folder that I was able to get to via the keyboard.  Turns out it's the Apple preference pane that isn't taking into account the Microsoft Mouse one.  I don't know if that's because MS didn't hook it properly or what, but just in case anyone else runs into the same problem.

  • Synaptics TouchPad V6.3 PS/2 Mouse buttons stopped working HDX 16 Notebook

    This is the third time that the mouse has died. The first machine I got from HP lasted a month then the mouse died. The replacement machine lasted 3 months before it died. I used an external mouse for 1.75 years before I sent it in for repair on the $200 extended warantee that I purchased because I didn't get it fixed under the standard warantee.
    The repair was done in August of 2011 so a little more than a year and 1/2 later seems like another failed mouse.
    Does anybody know if it's the mouse that fails or the motherboard. HP sells the top cover with the mouse integrated into it?  
    I can't remember what was replaced the last time. I think it took a motherboard and top cover with integrated mouse pad.
    Notebook:  HDX 16, Product Number NK133AV  also known at Model 1200 series. Vista 64bit Home Premium
    Discharged the power in the machine as per other posts I've read. Uninstalled and reinstalled the Synapics Driver and nothing has changed the buttons still don't work.
    The touchpad seems to have all it's functionality it's just the 2 mouse buttons that have died.
    The device manger shows that the mouse is working properly as a Synaptics and as a Standard HID compliant mouse.
    Anybody have any ideas for a solution to this problem.  Is there anyway to test the ps/2 port on the motherboad and /or to test the mousepad itself?
    My old Dell still had a working mouse when it was retired after 6 years for an upgrade to this machine.
    Thanks for any help

    Hello jbarsanti.  I understand your mouse's buttons aren't working properly.
    What is the product number for your notebook?  This will allow me to find information regarding your specific version of the notebook.  This document can show you where the product number is located.
    Have you opened the notebook to verify that the keyboard's connection to the motherboard is secure?  
    If the connection is secure I would suggest performing a Microsoft System Restore to restore the notebook to a point prior to the issue.  If this doesn't resolve the issue then you may want to consider a recovery.  The recovery will take your notebook back to factory conditions.  If the issue persists after a recovery you can say with 99% certainty that the issue is hardware related.  However, all data that you do not back up prior to the recovery will be lost.  This document covers the recovery process.
    If the issue persists after a recovery you'll likely need to replace that top cover which contains the buttons.  In order to locate the proper information and parts I'll need the product number that I asked for above.  Once I have that information I'll go ahead and provide you with information regarding the repair in case you need to go that route.
    If you have any questions let me know.  I hope you have a great day!
    Please click the white star under my name to give me Kudos as a way to say "Thanks!"
    Click the "Accept as Solution" button if I resolve your issue.

  • Edge S430 - Touchpad, Trackpoint & Mouse Buttons Not Functioning Correctly

    Hi.
    My new Lenovo S430's Trackpad works most of the time but sometimes just suddenly stops working and I have to restart the laptop using keyboard navigation Often this happens when the machine is under load like an antivirus scan or similar. Sometimes the Trackpad is also sluggish to respond, like it ignores the first touch.
    The Trackpoint and mouse buttons (the ones above the Touchpad) work for the first 3-5 minutes after boot up and then suddenly stops working and doesn't start again until it's restarted.
    I've tried uninstalling and reinstalling most of the drivers (for various other issues) on the machine but it hasn't helped.
    Does anyone have a solution to this problem?

    Hi there.
    First of all, I'd like to say that Lenovo Customer Care have been extremely difficult to deal with and quite unhelpful; They are no longer returning communications and have seriously damaged any faith I had in Lenovo as a brand and the extended warranty I bought is useless. I cannot recommend their products to friends or collegues as a result.
    Now that that is out of the way, what I've gleaned from the hours spent trying to get through to customer care and the minutes talking to them is that the problem is in one of three places:
    1. Microscopic crack in motherboard (highly unlikely, but still it's a hypothesis thrown around by my computer tech friends)
    2. The keyboard and touch pad connectors are improperly seated or faulty
    3. The RAM modules are improperly seated or faulty
    As far as I know there is no solution to problem 1 IF it is indeed the cause. I tend to apply the following process to try to cover both possible causes 2 and 3:
    1. Remove keyboard and connectors from laptop
    2. Remove and replace RAM modules
    3. Remove touchpad connector (it looks like a tiny connector like how the two keyboard connectors attach to the motherboard)
    4. Replace all connectors very carefully and ensuring that they are fully installed
    5. Replace keyboard
    That SHOULD do it in theory. It's worth pointing out that I haven't had to do this with my laptop since January, but the trust is broken. I used to have to do it at least once a week since I got it and it was a nightmare, especially in the middle of a busy college term.
    I hope that helps.

  • Mouse touch pad will not toggle off

    HP G60 laptop, OS - Windows 7
    My mouse touch pad will not turn off when the on/off button is toggled. This is a recent development. Is it possible that the button has been disabled, and if so, how can I reset it? 

    traininggap wrote:
    Hi. "This is a recent development". I'm quite unclear. Was this working previously? 
    Yes. Usually, I work with an external wireless mouse, so prefer to turn the touch pad off to disable it (and avoid any spurious effects caused by accidentally touching it). Since just yesterday, when I operate the on/off button, nothing happens. It's possibly a hardware problem, but I figured someone might know if it was a settings issue.

  • HP Pavilion Volume Touch-Pad NOT WORKING | NO SOUND HELP

    HP Pavilion Volume Touch-Pad NOT WORKING
    I have an HP Pavilion dv3t - 2000, Windows Vista computer. 
    SOMEONE DID ALREADY HELP ME HERE WITH THIS PROBLEM BUT THEY STOPPED RESPONDING | Please check that link out!
    The volume touchpad above the keyboard is not working properly (There is no sound coming out of the speakers or the headphone jack) , If you touch the megaphone part of the touchpad above the keyboard then it stays red, however the sound icon on the taskbar changes from mute to unmuted when you touch the red megaphone. The volume slider on the touchpad works suprisingly.
    I don't know if I uninstalled something or what but I need this problem fixed!
    Thanks!

    Hi,
    Shut down the notebook, unplug the AC Adapter and remove the battery.
    Follow the procedure detailed on Page 63 of your Maintenance & Service Guide to remove the RTC battery.  Hold down the power button for 30 seconds.
    Leave the notebook for 10 minutes and then re-insert the RTC battery, re-assemble and replace the cover, insert the battery, plug in the AC Adapter and start the notebook.  Tap away at f10 as soon as you start the notebook to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    If you still have no audio and the installer you downloaded previously still doesn't detect the Hardware, it would start to look like a Hardware failure, but to try and rule out any further software cause, try the following.
    Follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run.  The 'Try it' option runs the OS from the CD without the need to install on your HDD.  If this runs Ok ( it will be slow running from a CD ) and you still have no audio output, this would tend to confirm a Hardware issue.
    http://www.ubuntu.com/desktop/get-ubuntu/download
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • MY LAPTOP MOUSE TOUCH PAD NOT WORKING

    MY LAPTOP MOUSE TOUCH PAD NOT WORKING

    When requesting assistance, please provide the full HP model name and/or product number of the computer in question.
    It is possible that the touch pad was accidentally turned off... please looking for a symbol on a "F" key tha look like the touch pad and press it. It is also possible that the touch pad on/off button is located elsewhere on the computer. Once we have the requested information, we will be better able to assist you.
    Please send KUDOs
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • HP Pavilion Volume Touch-Pad NOT WORKING | NO SOUND

    HP Pavilion Volume Touch-Pad NOT WORKING
    I have an HP Pavilion dv3t - 2000, Windows Vista computer. 
    The volume touchpad above the keyboard is not working properly (There is no sound coming out of the speakers or the headphone jack) , If you touch the megaphone part of the touchpad above the keyboard then it stays red, however the sound icon on the taskbar changes from mute to unmuted when you touch the red megaphone. The volume slider on the touchpad works suprisingly.
    I don't know if I uninstalled something or what but I need this problem fixed!
    Thanks!
    This question was solved.
    View Solution.

    Hi,
    Shut down the notebook, unplug the AC Adapter and remove the battery.
    Follow the procedure detailed on Page 63 of your Maintenance & Service Guide to remove the RTC battery.  Hold down the power button for 30 seconds.
    Leave the notebook for 10 minutes and then re-insert the RTC battery, re-assemble and replace the cover, insert the battery, plug in the AC Adapter and start the notebook.  Tap away at f10 as soon as you start the notebook to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
    If you still have no audio and the installer you downloaded previously still doesn't detect the Hardware, it would start to look like a Hardware failure, but to try and rule out any further software cause, try the following.
    Follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run.  The 'Try it' option runs the OS from the CD without the need to install on your HDD.  If this runs Ok ( it will be slow running from a CD ) and you still have no audio output, this would tend to confirm a Hardware issue.
    http://www.ubuntu.com/desktop/get-ubuntu/download
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

Maybe you are looking for

  • How can I stop my browser crashing all the time?

    My browser shuts down frequently for some unknown reason. Once it crashes at a particular website, or place on a website, I can almost never access that point again, the browser will close every time I try to go there. I've been using Firefox, but I'

  • SMM firmware observations.

    Im sure a lot of this ground has been covered but I thought Id put my 'want list' together. I blogged at http://www.sammorganmoore.com/fs7-notes-on-firmware/ Here is the text.. (badly formatted) The FS7 is the finest camera I have ever owned – I want

  • Measure HIGH frequency with counter

    I want to measure 1 Mhz range freq with lab PC 1200 board

  • Using the extra content from FCP7 on FCPx?

    I have Final Cut Studio 3 (Final Cut 7) and Final Cut X on different startup disks just as Apple recommended back last year.  Easy for me to do since I have a Mac Pro, so I followed Apple's recommendation, but how do I use the Apple Audio Loops for S

  • False start

    I am completely green to flex, so I may be missing something trivial but this is what I experience: (1) installed Flex 2.0 SDK and started learning with examples. (2) HelloWorld example with some enrichments and modifications to spice it up works fin