HP Pavilion P6 2120 says - Failing drive

My Pavilion P6 2120 is only 18 months old. This morning I got the message: 1720-SMART Hard Drive detects imminent failure Failing Drive: SATA1 Failing Attribute: #05
I'm running Windows 7. This is a home system. I'm at a loss as to what is happening and why, and what needs to be done.
Any help?
Thanks
Ann Marie

Well... with mechanical hard drives, unfortunately, it is a possibility. HP does try hard to use hard drives from manufacturers with the best track records and lowest rates of failures... probably the best in the biz when it comes to mass produced PCs, but hard drives (and optical drives) DO fail. Because they have platters that spin at extrememely high revolutions, they will eventually fail. Hard drive and optional drives and CPUs are a good reason to purchase extended warranties for PCs...especially notebook PCs. This is just advice...I agree with you it sucks. I've worked with about 50 PCs over the last 20 years - I've had drives last 1 month and some lasted 12 years plus.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

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| 11:32:39 PM | Info |Attempting to copy file using ditto.
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One of my two Seagate drives is failing, I get intermittent system 'hangs', drive clicking, and the following error in event viewer:
Quote
"The device, \Device\Ide\iaStor0, did not respond within the timeout period.
When I built the system I created two volumes from my two hard drives. The first volume is a Raid 1 mirror set for my root drive. The second volume is a raid 0 stripe for my non-important stuff. The two volumes are named "Root_Mirror" and "Data_Stripe"
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Quote
System Information
Kit Installed: 6.0.0.1022
Kit Install History: 6.0.0.1022
Shell Version: 6.0.0.1022
OS Name: Microsoft Windows XP Professional
OS Version: 5.1.2600 Service Pack 2 Build 2600
System Name: C2D6600
System Manufacturer: MICRO-STAR INT'L
System Model: MS-7238
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
BIOS Version/Date: American Megatrends Inc. V1.2, 11/08/2006
Language: ENU
Intel(R) RAID Technology
Intel RAID Controller: Intel(R) ICH8R/DO/DH SATA RAID Controller
Number of Serial ATA ports: 6
RAID Option ROM Version: 6.1.0.1002
Driver Version: 6.0.0.1022
RAID Plug-In Version: 6.0.0.1022
Language Resource Version of the RAID Plug-In: 6.0.0.1022
Create Volume Wizard Version: 6.0.0.1022
Language Resource Version of the Create Volume Wizard: 6.0.0.1022
Create Volume from Existing Hard Drive Wizard Version: 6.0.0.1022
Language Resource Version of the Create Volume from Existing Hard Drive Wizard: 6.0.0.1022
Modify Volume Wizard Version: 6.0.0.1022
Language Resource Version of the Modify Volume Wizard: 6.0.0.1022
Delete Volume Wizard Version: 6.0.0.1022
Language Resource Version of the Delete Volume Wizard: 6.0.0.1022
ISDI Library Version: 6.0.0.1022
Event Monitor User Notification Tool Version: 6.0.0.1022
Language Resource Version of the Event Monitor User Notification Tool: 6.0.0.1022
Event Monitor Version: 6.0.0.1022
Array_0000
Status: No active migration(s)
Hard Drive Write Cache Enabled: Yes
Size: 596.1 GB
Free Space: 0 GB
Number of Hard Drives: 2
Hard Drive Member 1: ST3320620AS
Hard Drive Member 2: ST3320620AS
Number of Volumes: 2
Volume Member 1: Root_Mirror
Volume Member 2: Data_Stripe
Root_Mirror
Status: Normal
System Volume: Yes
Volume Write-Back Cache Enabled: Yes
RAID Level: RAID 1 (mirroring)
Size: 100 GB
Number of Hard Drives: 2
Hard Drive Member 1: ST3320620AS
Hard Drive Member 2: ST3320620AS
Parent Array: Array_0000
Data_Stripe
Status: Normal
System Volume: No
Volume Write-Back Cache Enabled: Yes
RAID Level: RAID 0 (striping)
Strip Size: 128 KB
Size: 396.1 GB
Number of Hard Drives: 2
Hard Drive Member 1: ST3320620AS
Hard Drive Member 2: ST3320620AS
Parent Array: Array_0000
Hard Drive 0
Usage: Array member
Status: Normal
Device Port: 0
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: ST3320620AS
Serial Number: 5QF1FGRZ
Firmware: 3.AAE
Native Command Queuing Support: Yes
Hard Drive Write Cache Enabled: Yes
Size: 298 GB
Number of Volumes: 2
Volume Member 1: Root_Mirror
Volume Member 2: Data_Stripe
Parent Array: Array_0000
Hard Drive 1
Usage: Array member
Status: Normal
Device Port: 1
Device Port Location: Internal
Current Serial ATA Transfer Mode: Generation 1
Model: ST3320620AS
Serial Number: 5QF1G7GE
Firmware: 3.AAE
Native Command Queuing Support: Yes
Hard Drive Write Cache Enabled: Yes
Size: 298 GB
Number of Volumes: 2
Volume Member 1: Root_Mirror
Volume Member 2: Data_Stripe
Parent Array: Array_0000
Unused Port 0
Device Port: 2
Device Port Location: Internal
Unused Port 1
Device Port: 3
Device Port Location: Internal
Unused Port 2
Device Port: 4
Device Port Location: Internal
Unused Port 3
Device Port: 5
Device Port Location: Internal

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download Seagate's "Seatools"
burn Seatools to bootable cd
go into bios / Integrated peripherals / on-chip ATA devices / change from "raid" to "ide"
F11 boot to cdrom
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run Seatools extended test to find a whole SLEW of failed sectors :shocking:
reboot back into bios, Integrated peripherals / on-chip ATA devices / change back to "raid" (pray this won't blow away your data, which it didn't but you don't know that until you do it once
setup RMA refund thru Newegg, order replacement drive, and hope new drive makes it before old drive goes belly up.
while patiently waiting for new drive, sit in amazement that the Intel matrix driver ignores all the errors that Seatools found in a matter of seconds..
Here's a question. Should I be pissed that the Intel raid controller isn't reporting a bunch of errors, or should I be excited that the Intel raid contorller can keep a raid 0 stripe functioning with a clearly failing disk drive. (is it a bug or a feature????)
{sigh}

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Initial easy steps to gain disk space:
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Empty its trash.
Restart.
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Format the second drive as Mac OS Extended (journaled). Using OWS to find large files/folders and copy them from the system drive to the external hard drive and delete them from your internal drive.
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From: http://www.thexlab.com/faqs/freeingspace.html
To move your iTunes Music folder to another disk or partition:
To change the location of your iTunes Music folder, carefully follow the instructions in the AppleCare® Knowledge Base document "iTunes for Mac: Moving your iTunes Music folder."Additional information can be found in iTunes Help.
http://webcache.googleusercontent.com/search?q=cache:http://www.thexlab.com/105/ 00000849.html
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To move the iPhoto Library folder to a new location, employ the instructions in the AppleCare Knowledge Base document from http://support.apple.com/kb/PH2506 corresponding to the version of iPhoto you are using. Additional information can be found in iPhoto Help.
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https://www.macupdate.com/app/mac/12175/iphoto-buddy
https://www.macupdate.com/app/mac/7158/iphoto-library-manager
Hardware — Bigger disk/SSD:
OWC sells 120, 240 and 480 GB SSD upgrades for MacBook Airs. A 240 GB upgrade costs $265. http://eshop.macsales.com/shop/SSD/OWC/ . If your Mac is under warranty or AppleCare replacing the SSD will void the warranty.

HP Pavilion P6 2120 says - Failing drive

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