HP Pavilion p7-1102 Desktop PC Windows 8 64 bit unable to shut down

I have an HP Pavilion p7-1102 Desktop PC, which I purchased with Windows 7. After upgrading to Windows 8, the computer will no longer shut down under any circumstances, it seems. I am currently running Windows 8 64-bit, and previously I was running Windows 7 64-bit. I did not do a clean install, I upgraded to Windows 8 using an upgrade disc. Here's what I've tried so far to try and get the computer to shut down:
"Shut Down" in the charms menu
"Restart" in the charms menu
Holding shift and pressing "Shut Down" in the charms menu
Holding shift and pressing "Restart" in the charms menu
Using command prompt "shutdown /s /t 00"
Disabling hybrid startup and trying all of these again
None of this has caused the computer to shut down at all. I've also gotten no error messages, the computer simply does nothing whenever I try to shut it down. All I can get the computer to do is hibernate. Everywhere I've searched, I've seen these options and they haven't helped me get my computer to shut down. There is nothing else wrong with my PC, I keep up with Windows updates, have anti-virus protection, and have had no other problems with Windows 8. This problem began happening immediately after I upgraded from Windows 7 to Windows 8.
Does anyone know of any other methods that might help the computer shut down? I'm at a loss!
This question was solved.
View Solution.

Hi,
If you have tried all fast boot and hybrid boot options then try this:
Make sure to create a restore point before performing this step...
Press Win+R and type Regedit => Click OK to open the registry editor
Go to the following path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SessionManager
Once opened, on the right side , check for "BootExecute" entry. Double-Click on it.
Delete all of its "Value Data" part and write the following into it:
autocheck autochk * and press OK.
Now, "RESTART" (Do Not Click SHUTDOWN) your computer
After it restarts, press SHUTDOWN button and check if it works..
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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panic(cpu 5 caller 0xffffff7f999066a4): NVRM[0/4:0:0]: Read Error 0x00002100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x8a000000 0xffffff827e13b000 0x0e4000a2, D0, P2/4
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0xffffff82776cbbe0 : 0xffffff8018c22f79
0xffffff82776cbc60 : 0xffffff7f999066a4
0xffffff82776cbd20 : 0xffffff7f999e0774
0xffffff82776cbd70 : 0xffffff7f99c1605d
0xffffff82776cbdc0 : 0xffffff7f99c4ea83
0xffffff82776cbe20 : 0xffffff7f99a05b8f
0xffffff82776cbe40 : 0xffffff7f9990ca2d
0xffffff82776cbef0 : 0xffffff80190b0a20
0xffffff82776cbf30 : 0xffffff80190af4c2
0xffffff82776cbf80 : 0xffffff80190af597
0xffffff82776cbfb0 : 0xffffff8018cd7607
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panic(cpu 5 caller 0xffffff7f9cd066a4): NVRM[0/4:0:0]: Read Error 0x00504610: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x8a000000 0xffffff82813fc000 0x0e4000a2, D0, P2/4
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0xffffff82927dbc30 : 0xffffff7f9d03e562
0xffffff82927dbc50 : 0xffffff7f9d015a35
0xffffff82927dbd10 : 0xffffff7f9d015e05
0xffffff82927dbd70 : 0xffffff7f9d016096
0xffffff82927dbdc0 : 0xffffff7f9d04ea83
0xffffff82927dbe20 : 0xffffff7f9ce05b8f
0xffffff82927dbe40 : 0xffffff7f9cd0ca2d
0xffffff82927dbef0 : 0xffffff801c4b0a20
0xffffff82927dbf30 : 0xffffff801c4af4c2
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com.apple.filesystems.afpfs 11.1
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com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBAudio 2.9.5f8
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
com.apple.iokit.IOFireWireSBP2 4.2.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOATAPIProtocolTransport 3.5.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOATAFamily 2.5.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 3 GHz, 20 GB, SMC 1.25f4
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Memory Module: DIMM Riser B/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser B/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser A/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser A/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.7f3 14616, 3 services, 14 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX 680, Display Controller, Slot-1
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PCI Card: ATTO ExpressPCI UL5D LP, SCSI Bus Controller, Slot-2@2,4,0
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Parallel ATA Device: PIONEER DVD-RW DVR-112D
Parallel ATA Device: PIONEER DVD-RW DVR-112D
SCSI Device: SCSI Target Device @ 0
SCSI Device: SCSI Target Device @ 0
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Microsoft Wireless Optical Mouse® 1.00
USB Device: Apple Keyboard
USB Device: USB 2.0 FD
USB Device: Apple Cinema HD Display
USB Device: USB2.0 Hub
USB Device: External
USB Device: NS1068
USB Device: NS1068
USB Device: Hub
USB Device: FCR-HS219/1 Mobile Reader
USB Device: Live! Cam Connect HD VF0750
USB Device: Apple Cinema HD Display
USB Device: Elements 10B8
USB Device: External USB 3.0
USB Device: Bluetooth USB Host Controller
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, OWC Mercury Elite-AL Pro, Up to 400 Mb/sec
Thunderbolt Bus:
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 3 GHz, 20 GB, SMC 1.25f4
Graphics: NVIDIA GeForce GTX 680, NVIDIA GeForce GTX 680, PCIe, 2048 MB
Memory Module: DIMM Riser B/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser B/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser A/DIMM 3, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
Memory Module: DIMM Riser A/DIMM 4, 4 GB, DDR2 FB-DIMM, 800 MHz, 0x80CE, 0x000000463732353142363245363830304600
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.2.7f3 14616, 3 services, 14 devices, 1 incoming serial ports
Network Service: Ethernet 2, Ethernet, en1
Network Service: Ethernet 1, Ethernet, en0
PCI Card: NVIDIA GeForce GTX 680, Display Controller, Slot-1
PCI Card: NVIDIA GeForce GTX 680, NVDA,Parent, Slot-1
PCI Card: ATTO ExpressPCI UL5D LP, SCSI Bus Controller, Slot-2@2,4,0
PCI Card: DeckLink HD Extreme 2, Video, Slot-4
PCI Card: ATTO ExpressPCI UL5D LP, SCSI Bus Controller, Slot-2@2,4,1
Serial ATA Device: OWC Mercury EXTREME Pro 6G SSD, 480.1 GB
Serial ATA Device: WDC WD5000AAKS-41YGA1, 500.11 GB
Serial ATA Device: WDC WD5000AAKS-41YGA1, 500.11 GB
Serial ATA Device: WDC WD5000AAKS-41YGA1, 500.11 GB
Parallel ATA Device: PIONEER DVD-RW DVR-112D
Parallel ATA Device: PIONEER DVD-RW DVR-112D
SCSI Device: SCSI Target Device @ 0
SCSI Device: SCSI Target Device @ 0
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Microsoft Wireless Optical Mouse® 1.00
USB Device: Apple Keyboard
USB Device: USB 2.0 FD
USB Device: Apple Cinema HD Display
USB Device: USB2.0 Hub
USB Device: External
USB Device: NS1068
USB Device: NS1068
USB Device: Hub
USB Device: FCR-HS219/1 Mobile Reader
USB Device: Live! Cam Connect HD VF0750
USB Device: Apple Cinema HD Display
USB Device: Elements 10B8
USB Device: External USB 3.0
USB Device: Bluetooth USB Host Controller
FireWire Device: built-in_hub, Up to 800 Mb/sec
FireWire Device: unknown_device, OWC Mercury Elite-AL Pro, Up to 400 Mb/sec
Thunderbolt Bus:

Reopen windows box is automatically checked when shutting down

Since I've installed LIon, "reopen windows" box is automatically checked when shutting down.
how do i change this preference?
thanks!
ellen

ellenfromblue bell wrote:
Since I've installed LIon, "reopen windows" box is automatically checked when shutting down.
how do i change this preference?
To prevent application windows (not Finder windows) from reopening on restart, simply close all open applications, then use the Get Info dialog "Locked" checkbox to lock this plist (not the lockfile by the same name),
~/Library/Preferences/ByHost/com.apple.loginwindow.*.plist
where "~" is your home folder, and "*" is a string of characters (12 in my case). This plist is where the System stores "reopen windows" info, so the System can't change/delete it if it is locked. Works fine for me and others.

FireFox doesn't appear to shut down completly when I quit, when restart it asked to exit FireFox eventhought it closed. When shut down computor error messeage comes up ' ns AppShell: Event Window end now and computor with shut down using 5.0.1

This happens after first time opened and closed. If I try to open from desk top, hour glass shows for a few seconds then goes away and FireFox doesn't open.
If after opened once and try to use 'url' link for e-mail (outlook express) it doesn't open the link and ties up e-mail.
Shut down computer and error box comes up 'ns AppShell: Event window' end now and computer will shut down.

Is my Firefox problem a result of Malware ?
https://support.mozilla.com/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware
Firefox Hang at Exit
https://support.mozilla.com/en-US/kb/Firefox%20hangs
Firefox will not Start
https://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start
Check and tell if its working.

Unable to load Blackberry Desktop software windows 7 64-bit

I am currently running Windows 7 64-bit SP1. I have tried to installed Blackberry Desktop software using 710_b042_multilanguage.exe from your site.
Software appears to install without any problem. When I try to start up the software the blackberry splash screen appears without any issue. However after a short while a transparant window appears with Blackberry Desktop Software on the title bar. I have Java 7.45.
Any ideas why it doesnt appear to be loading correctly?

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Palm vx desktop on windows 7 32 bit

Hello,
I have installed PalmOne desktop ("PalmDesktopWin414EN (1).exe") on my laptop - windows 7 32-bit.
However, I can't create a new user ("couldn't add user.. illegal user name.. user directory couldn't be created") and unable to synch it.
How can I solve the problem ?
Thanks
Post relates to: Palm Vx

Hello dallaireluc and welcome to the Palm forums.
The problem that you are running up against is that there is no 64-bit serial or USB driver. You were able to sync with Vista because you were using a 32-bit operating system.
You will have to export your data from Palm Desktop to a comma separated values (.csv) file and then import that data into another application.
Alan G

If HP Pavilion 20xi monitor compatible with Windows 8 64-bit?

I Have a Hp monitor, Pavilion 20xi, and I am planning to plan a new MB, but it will have the operating system Windows 8 64-bit. Is this current monitor that i have compatible with Windows 8 64-bit? I currently have Windows XP.?

Hi justme27, welcome to the HP Forums. Yes, this monitor is compatible with Windows 8 64bit. Here are the monitor drivers: HP Pavilion 20xi IPS LED Backlit Monitor Driver.
I hope this helps.
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

When I turned my Macbook on and signed in, it has been shutting down automatically and restarting itself immediately after opening the desktop. The error message said, I'd shut down my computer unexpectedly. How can I get it to stop shutting down on me?

Since downloading OS X Mavericks, my computer has been shutting down midway of starting up. Please help! The problem began after downloading the software free update. Now when I start my computer, it will starts up normal but when the desktop appears, there will be an error message that I shut down my computer because of an error and if I would like to open the applications that were open before the sudden shut down I should press continue. Then when I select continue, it will open up another communication window that my computer is restarting because of an error. Then the screen will revert to shutting down and restarting again. This has been going on now all morning. Can someone hlep me on how to resolve this issue?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

Firefox 3.6.6 will not allow Windows 7 to log off or shut down

I have a HP DV6 laptop (32 bit) with Windows 7. Firefox 3.6.6. seems to work well but the computer became slow and unresponsive and it will not log off, shut down or restart unless in safe mode. I uninstalled FF 3.6.6. and Adobe Flash 10 and now it works fine. On my Compaq Desktop (64 bit) with Windows 7, FF 3.6.6. and Adobe Flash work just fine.
== This happened ==
Every time Firefox opened
== I upgraded to FF 3.6.6 and Adobe Flash 10 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; GTB6.5; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)

I had same problem where Firefox 3.6.8 would not start or open. Spent many hours trying different things to fix it. Uninstall of previous version and reinstall did not make any difference. Finally, after uninstalling Firefox, I searched for Firefox folders and files on my computer, deleted and removed all Firefox folders and files - deleted anything and everything related to Firefox so that it will be as if I was going to download Firefox for the first time ever. Then, using another browser, I downloaded Firefox 3.6.8 and installed it. It could be that some Add-Ons or something else from the older version of Firefox or profile was interfering with the new one. It was easier to delete remove everything and install all over again clean than to figure out which part was causing the problem.
Keep in mind, when you delete all Firefox folders and files from your computer, you are deleting all your bookmarks and all your Add-ons. If you want to keep those bookmarks, you might want to save the URLs someplace safe to bookmark them again before deleting them. You need to re-install the Add-ons also. Upon installation, it asks if you want to import bookmarks and settings from another browser or settings you might have. I imported them from my other browser. Now, Firefox works. I also installed up-to-date Add-ons.
I hope this helps. Always keep more than one browser functioning on your computer, just in case one fails.

HP Pavilion p7-1102 Desktop PC Windows 8 64 bit unable to shut down

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