HP Pavilion p7-1227c Desktop PC gives a bluescreen when I plug a USB 3.0 Drive in

I have an HP Pavilion p7-1227p desktop that has USB 3.0 plugs on the back of the computer next to the audio I/O. Our IT department had to upgrade my machine to Windows 764 pro (it came with home) and in order to do this (they said our liscense would not work) they had to do a whole new upload, drivers and all. I only recently found that this machine offered 3.0 and when I tried to plug in, I immediately got a blue screen.
I had previouse installed a renasis 3.0 pci card but could never get it to work. In retrospect, there may have been a driver conflict, so I took the card out. When I tried plugging a 3.0 device (which works fine on other machines or as 2.0 USB) and immedately got a blue screen again.
Does this mean I have a hardware problem, or do I still have some type driver conflict. If so, what do I do. My IT department is useless in solving problems like this. I usually have to do it myself, so please keep it simple.

Here are the specs for the HP Pavilion p7-1227c Desktop Computer. Here is the the HP Software and Driver Downloads page for this model. Additionally, drivers can be downloaded directly from the various IC chip manufactuters (AMD, Atheros, Ralink, etc.).
Has your IT Dept. properly installed the OS and all necessary drivers??? Are there "unknown" devices listed in the Window Device Manager??? Do the company policies allow you to do IT class work on company computers? I would check with IT or the company policy manual as this is typically a voilation of computer security policies.
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Hi rierufied,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
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This question was solved.
View Solution.

Hi Chefd,
The USB port is not replaceable. I am glad to hear you have gotten it installed. If you have issues with connectivity you may want to consider buying a newer printer. Have a good day
I am an HP employee.
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I have a
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Hi:
See if this works...
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Factory CPU
AMD Athlon II X2 240
Operating speed: Up to 2.8 GHz
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Bus speed: 4000 MHz HT3
Processor upgrade information
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Motherboard supports the following processor upgrades:
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AMD Phenom II Triple-Core
AMD Phenom Quad-Core (A) 9xxx series (AM2+)
AMD Phenom Triple-Core (T) 8xxx series (AM2+)
AMD Athlon X4
AMD Athlon X3
AMD Athlon X2 (B) (AM2+)
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If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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This question was solved.
View Solution.

Hi,
If you have tried all fast boot and hybrid boot options then try this:
Make sure to create a restore point before performing this step...
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Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
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Hello,
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did you try what I mentioned in my original post? check for updates?
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other suggestions:
Uninstall the printer software and then just let the printer plug and play automatically, don't install the software.
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bill
I'm a HP employee

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Hello @Lovedog,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you recieved a notice that your AMD/ATI Video Driver was not working on your HP Pavilion p7-1037c Desktop PC and you are seeking assistance. I would be happy to assist you, but first I would encourage you to post which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this I can provide you with accurate information.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!
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Hi,
My family's HP Pavilion P7-1225 desktop computer freezes a few moments after startup, most times. However, it will occasionally work just fine for hours and then suddenly lock up. Over the weekend a sort of clicking sound was heard followed immediately by the freeze. Restarted a few times, heard noise, got lock up. We're not hearing the noise now but it's still freezing up.
We have yet to talk to HP Support about it, but no other professional has been able to solve it (and we have had many try). Please help!
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Leo

Hi Leo,
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http://technet.microsoft.com/en-us/library/hh824898.aspx Has more information.
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Hello JODYL1,
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HP Pavilion p7-1227c Desktop PC gives a bluescreen when I plug a USB 3.0 Drive in

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