HP Pavilion p7-1421 Desktop PC BEATS AUDIO not working.

Hi, new here with thankfully my first problem with the desktop in the subject line.
Somewhere along the way, the Beats Audio stopped working correctly. The Equalizer
sliders will not move at all, and the "Test Speakers" button will highlight the left, then right
speaker, but no sound will be produced.
For background, I did install StartDoc, a program that gives one back the original Windows 7 "Start"
button and desktop. Other than that, I have not installed anything, except the reccommended HP upgrades.
Also, the machine is obviously running Windows 8, and I have NOT switched to 8.1.
I see on the Notebook page lots of questions re. Beats not working and solutions, but each user is asked
for the specific model, OS etc. This is why I chose to post a new thread, so that the experts can address
my exact machine.
Thanks in advance,
John
This question was solved.
View Solution.

Hi srv1954,
I suggest reinstalling Beats Audio.
Open the Charms menu, select "Search".
Enter "Recovery Manager" and then select Recovery Manager from the list. Click "Yes "at the User Account Control.
Select "Hardware Driver Reinstallation". Select "Next". Select 'IDT High Definition Audio CODEC".
Select "Next"
Follow prompts to reinstall and reboot your PC.
Jaco.
****I am not an HP employee****
Please give a" Kudos" if advice received is relevant or" Accept as Solution" if your problem has been solved.
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Envy Phoenix 810-150se, Intel i7 4820k
16 GB DDR3
Pittsburgh2 Mainboard, NVIDIA GTX 645- 2GB GDDR5. Win 8.1 Pro.
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Radeon HD 6570
Win 7 Home Premium upgraded to Win 7 Pro.
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Errare humanum est.

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Download the file below and instll , Restart and give your beats a try again. If you cant find Beats go to (Control Panel) and search (Beats Audio) then right click on it and create a shortcut, you should now have a shortcut to Beats Audio on your (Desktop)...
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This question was solved.
View Solution.

Hi @M-G-R
Welcome to the HP Forums!
It is a superb place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you are having an issue with your Beats Audio on your new computer.
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Have you done all your Windows updates?
Have you ran the HP Support Assistant to obtain any HP updates.
If you should still have an issue with your new HP notebook please contact HP technical support for assistance.
They can remotely access your system to help overcome difficulties more easily.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
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Good Luck!
Sparkles1
I work on behalf of HP
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Right click on your audio device and select "Uninstall."
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Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

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Hi,
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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```````````````````````````````````````
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HP Pavilion p7-1421 Desktop PC BEATS AUDIO not working.

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