HP Pavilion p7-1423w Desktop PC

I have a
HP Pavilion p7-1423w Desktop PC
Did an upgrade to windows 8.1 and suddenly my sound driver has a big yellow triangle, was trying to get the driver for my model but after downloading I got an error message (9996) If somebody can give me any direccion, Thanks

Hi:
See if this works...
Download the audio driver again but don't run it.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-124030-1&cc=us&dlc=en&lc=en...
Then download and install this free file utility.
http://7-zip.org/
After you install 7-zip, right click on the audio driver file and select 7-Zip from the menu.
Select 7-Zip to Extract to: and I let it extract the file into the file name of the folder.
After you have done this, go to the device manager and click on the problem audio device.
Click on the driver tab.  Click on Update Driver.  Select the Browse my computer for driver software, and browse to the driver folder that was created by 7-zip.
Make sure the Include Subfolders box is checked and see if the driver installs that way.
You may have to reboot the PC after the driver is installed.

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    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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