HP Pavilion split x2 r-100dx Mobile Broadband Not Working

I have recently purchased my HP pavilion split x2 r-100dx from Best Buy.
Following are the details about the product :-
(a)   Product name: HP Split 13 x2 Detachable PC
(b)   Product number: G6Q91UA#ABA
(c)   Serial number: [edited Serial Number by Moderator]
(d)   Windows 8.1 64-bit
(e)   Network Adaptor HP lt4114 LTE 4G Module (As Shown in device Manager)
It has 4g LTE mobile broadband SIM Slot.
My Tablet plus Notebook is unlocked. But there was a verizone SIM inside the slot.
Which may mean that its not unlocked and its locked to Verizone.
Since its recipt, its Mobile Broadband settings Show the SIM Card details but NO SIGNAL.
I have tried the following :-
(a) I have tried HP Online Support but they couldn't solve the issue.
(b) Tried installing HP Connection Manager which says there is not WWAN Device Detected.
I am stuck. I have paid extra 100 Bucks for its international version to be factory unlocked so that I can use my local Mobile Broadband SIM but of no use.
Does any one know this issue or help me in this regard.
Thanks in advance.

Glad to hear you got it resolved. I finally had to exchange mine for a new one and from the startup has been working as expected. The original tech at Best Buy did not connect to power before he tried to start the computer the first timne. It is the first item in the start up instructions. May have created the problem, but don't care now.awdavis01 wrote:
Well, after hours of time at AT&T and on the phone with HP along with prerequisite wailing of voices, gnashing of teeth, and beautifully executed dances, we have determined that HP is not the problem, and neither is AT&T. It is a frequency mismatch. What we have determined is that not all GSM is created equal. As one tech in Philadelphia said "We have people bring their GSM phones in here from other carriers and they won't work on the AT&T GSM network". From what we have determined, the HP hardware is setup to work with a set (unknown to this writer) of specific GSM frequencies suited to Verizon's network. The hardware is not locked (I repeat - not locked) to Verizon, it's only using the frequencies that Verizon likes. If you find another carrier (AT&T isn't one of them) that can provide network support using the same GSM frequencies as Verizon, then you're probably going to be OK. We took the laptop to Verizon today and it works great with their sim card. So when the line forms to call me a dullard, quotations of deeply technical contradictions to my statements erupt, and rocks are thrown with abandon, realize this - I don't care if you disagree. This is what we've determined and have made it further than anybody else towards a rational explaination. If you make further progress, trust me - I'll read it.

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