HP Pavilion x 2 Detachable PC 10 K077nr detachable keyboard not working

Hi,
I recently bought HP Pavilion x 2 machine but the detachable keyboard did not work out of box. I tried to use F10 from keyboard while starting and tried other diagnostics but no suceess.
Can you please suggest possible issue? I bought it in USA and and I am in Australia now.
Product Number is K3Y94UA

HI @dpoudel ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Regards,
George
I work for HP

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Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
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Re: Keyboard not working properly on HP laptop - Pavilion g series/Windows 8

hi my laptop brand hp pavilion g6 have problem key board its not working whn i conect other key board with laptopits working but own key board not working pls help me to set it up thnks

Hello hassuntina,
I see that you are having problems with the keyboard on your HP computer. I would like to help with this issue but I need some information.
Can your provide the product number of the compter? Here is a link showing how to find that information.
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HP Pavilion x 2 Detachable PC 10 K077nr detachable keyboard not working

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