HP Pavilion x360 Toucpad is erratic

This is a new system purchased  J it an 15. I have not used   much as I am converting my data from Mac to PC.  I have from the beginning been having serious issues with the touchpad  cursor or any controls being all over the place and just doing whatever it pleases. It took me a while to find all of the settings in the Synaptic driver in Control Panel. I have experimented with all different settings and nothing changes at all. I am now pretty convinced it is not the settings, or me adapting to a new touchpad. Not sure what to do. I do have the latest driver. I have changed all settings and they are not back to the default.  It is almost impossible to use since no matter what I use it takes forever and I have no control!
Thanks for any help or assistance.

Hi @Scentsible
Welcome to the HP Support Forums! I see that you are having a problem with your TouchPad acting erratically. You mentioned that you have fiddled with your settings does that include the touch sensitivity mentioned in this HP document Using and Troubleshooting the TouchPad.
If you have then I would recommend restoring the original driver using the Recovery Manager to Restore the Original Driver. Reinstall the Synaptics TouchPad driver.
If that doesn't work then the next step would be to do a full System Recovery and if you still have the issue after that then it is hardware related.
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Thank you,
BHK6
I work on behalf of HP

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    Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    The Great Deku Tree
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