HP PavilionSlimline s34011fPC desktop w/ windows 7 hangs at a blank screen on wake-up

This function worked earlier. Now the computer starts the wake-up process but after 8 seconds (still a blank screen) everthing stops.  It hangs there with no computer activity , an d no response.  The only way out is to powe off. It comes back saying it didn't shut down properly.

Hello @Shoeless_Joe,
I understand that your HP Pavilion Slimline s3012n Desktop PC has started wakng to a blank screen and that the issue was not there before. I recommend that you follow the steps set out in the HP Support document: Using Microsoft System Restore (Windows 7) to restore your computer back to a point in time where this was not an issue. I suspect an update of some kind is not working correctly and this should correct it and allow the update to come through again hopefully functioning correctly this time.
The Windows restore feature will not adversely affect any of your personal files, but any applications that have been installed or settings that have been changed between now and the date you restore back to will have to be reinstalled or re-changed.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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    I understand that you are having issues with your new HP Pavilion 23 All-In-One Desktop PC. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html. With a new unit you want to make sure that it is functioning correctly and any issues are dealt with and documented correctly.
    I would like to thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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    16:49:14.116|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Services.DeviceManager.DeviceManager.<.ctor>b__0
    16:49:14.116|INFO |1|Rim.Desktop.Services.Tasks|0|TASK: [PolicyChangedEventTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnPolicyChanged>b__0()
    16:49:14.116|INFO |1|Rim.Desktop.Services.Tasks|0|TASK: [PolicyChangedEventTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 6
    16:49:14.116|INFO |1|Rim.Desktop.Services.PolicyManager|0|Updated current Policy Set from cache for device: 2174873B
    16:49:14.553|INFO |1|Rim.Desktop.IPModem|0|Task [IPModem Initialize ProfileManager] run on new thread MTA
    16:49:14.553|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:14.662|DEBUG|1|Rim.Desktop.Media|40002|Constructing Media Sync API...
    16:49:14.709|DEBUG|1|Rim.Desktop.Media|40002|Initializing Media Sync API...
    16:49:14.724|INFO |5|Rim.Desktop.Media|0|TASK: [Service Startup] running on thread pool
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    16:49:14.724|INFO |11|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
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    16:49:14.755|INFO |12|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
    16:49:14.755|INFO |12|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:14.771|INFO |13|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
    16:49:14.771|INFO |13|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:14.802|INFO |14|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
    16:49:14.802|INFO |14|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:14.833|DEBUG|11|Rim.Desktop.Media|40002|Getting library info...
    16:49:14.896|INFO |1|Rim.Desktop.Services.BesIntegration|0|BesIntegrationManager initialization complete
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    16:49:15.847|INFO |16|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:16.347|INFO |17|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
    16:49:16.347|INFO |17|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:16.471|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x2174873B] Publish device change.], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:16.471|INFO |9|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] [InternalAcquireVolumeMountControl]. Pvt: False
    16:49:16.471|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice::VolumeAutoMounter::VolumeAutoMounterController::FilterDevice] Filter device request. Device: PIN:0x2174873B
    16:49:16.471|ERROR|9|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] [InternalAcquireVolumeMountControl] VolumeAutoMounterController FilterDevice Error.
    System.InvalidOperationException: The AutoMounter Controller is not initialized
       at Rim.Desktop.Services.Device.VolumeAutoMounter.VolumeAutoMounterController.FilterDevice(IDeviceInternal device, Int32& cookie)
       at Rim.Desktop.Services.DeviceManager.Device.InternalAcquireVolumeMountControl(Boolean isPrivate)
    16:49:16.487|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x2174873B] Publish device change.], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <set_CurrentDevice>b__7()
    16:49:16.487|INFO |9|Rim.Desktop.Services.DeviceManager|0|Publishing device change event.  Device: PIN:0x2174873B
    16:49:16.487|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x2174873B] Publish device change.], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <set_CurrentDevice>b__8()
    16:49:16.487|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [[PIN:0x2174873B] Publish device change.], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 12
    16:49:16.487|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:16.487|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService:tartMonitor] Starting device monitor.
    16:49:16.487|DEBUG|1|Rim.Desktop.AddInSync|0|Desktop channel service supported by device: PIN:0x2174873B
    16:49:16.503|DEBUG|9|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::start_monitor] Starting device monitor
    16:49:16.549|INFO |19|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0x2AC, THREADNAME="Unnamed"
    16:49:16.861|INFO |21|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
    16:49:16.861|INFO |21|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:17.189|INFO |1|Rim.Desktop.IPModem|0|Datamodem not yet initialized ignore device update
    16:49:17.189|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync current device change event.
    16:49:17.189|DEBUG|1|Rim.Desktop.IntelliSync.|0|Desktop channel service supported by device: PIN:0x2174873B
    16:49:17.189|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync current device change event - set the sync button.
    16:49:17.189|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync set the sync button.
    16:49:17.189|INFO |1|Rim.Desktop.IntelliSync.|0|IntelliSync set the sync button - device is offline, remove the sync button.
    16:49:17.205|INFO |1|Rim.Desktop.CertSync|0|CertSync Device supported
    16:49:17.205|INFO |1|Rim.Desktop.CertSync|0|CertSync current device change event.
    16:49:17.205|DEBUG|1|Rim.Desktop.CertSync|0|Begin CertSyncPrefLib CleanUp
    16:49:17.220|DEBUG|1|Rim.Desktop.AppManagement|0|Loader client service supported by device: PIN:0x2174873B
    16:49:17.376|INFO |22|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
    16:49:17.376|INFO |22|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:17.891|INFO |23|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
    16:49:17.891|INFO |23|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:18.406|INFO |24|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask] running on thread pool
    16:49:18.406|INFO |24|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:18.406|INFO |24|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDesktop
    16:49:18.406|INFO |24|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:18.406|INFO |24|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:18.406|INFO |24|Rim.Desktop.Media|38050|Loading datasource for PicturesDesktop
    16:49:18.874|INFO |24|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    16:49:18.874|INFO |24|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 463
    16:49:18.905|INFO |24|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: PicturesDesktop
    16:49:18.921|INFO |26|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
    16:49:18.921|INFO |26|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:18.921|INFO |24|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__0()
    16:49:18.921|INFO |24|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 513
    16:49:18.921|INFO |24|Rim.Desktop.Media|38050|LoadDataSource: Finished
    16:49:18.936|INFO |11|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__28()
    16:49:18.936|INFO |11|Rim.Desktop.Media|0|TASK: [MusicServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 4206
    16:49:18.936|INFO |11|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
    16:49:18.936|INFO |11|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:19.950|INFO |27|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
    16:49:19.950|INFO |27|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:20.465|INFO |28|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
    16:49:20.465|INFO |28|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:20.980|INFO |29|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask] running on thread pool
    16:49:20.980|INFO |29|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:21.495|INFO |30|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
    16:49:21.495|INFO |30|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:22.009|INFO |31|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
    16:49:22.009|INFO |31|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:22.431|INFO |24|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__28()
    16:49:22.431|INFO |24|Rim.Desktop.Media|0|TASK: [PictureSyncServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 4025
    16:49:22.431|INFO |24|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
    16:49:22.431|INFO |24|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:23.039|INFO |32|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
    16:49:23.039|INFO |32|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:23.554|INFO |33|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask] running on thread pool
    16:49:23.554|INFO |33|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:24.069|INFO |34|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE] running on thread pool
    16:49:24.069|INFO |34|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:24.069|INFO |34|Rim.Desktop.Media|0|Task [Load_WMP_Library_On_STA] run on new thread STA
    16:49:24.069|INFO |35|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:24.084|INFO |35|Rim.Desktop.Media|38050|Loading datasource from Rim.Media.Source.WindowsMedia.WMPDataSourceLoader
    16:49:24.271|DEBUG|35|Rim.Desktop.Media|40002|Loaded playlist: All Music
    16:49:24.271|INFO |35|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibrarySTA>b__0()
    16:49:24.271|INFO |35|Rim.Desktop.Media|0|TASK: [Load_WMP_Library_On_STA], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 211
    16:49:24.334|INFO |34|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: WMP
    16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartLibraryLoadInBackground>b__3()
    16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [First_WMPDataSource_Library_Load_After_Loading_From_TLE], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 274
    16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask] running on thread pool
    16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:24.334|INFO |34|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDesktop
    16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:24.334|INFO |34|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:24.334|INFO |34|Rim.Desktop.Media|38050|Loading datasource for VideosDesktop
    16:49:24.349|INFO |34|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] will run on thread pool after 8000 ms
    16:49:24.349|INFO |34|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    16:49:24.349|INFO |34|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 14
    16:49:24.365|INFO |34|Rim.Desktop.Media|39036|Library Refresh Complete for MediaSource: VideosDesktop
    16:49:24.365|INFO |34|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__0()
    16:49:24.365|INFO |34|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDesktop], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 20
    16:49:24.365|INFO |34|Rim.Desktop.Media|38050|LoadDataSource: Finished
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [PictureImportServiceStartupTask] running on thread pool
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [PictureImportServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:25.098|INFO |36|Rim.Desktop.Media|38050|LoadDataSource: Started loading PicturesDevice
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDevice], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:25.098|INFO |36|Rim.Desktop.Media|38050|Loading datasource for PicturesDevice
    16:49:25.098|DEBUG|36|Rim.Desktop.Media|40002|Reading device volumes...
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDevice], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__0()
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_PicturesDevice], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 1
    16:49:25.098|INFO |36|Rim.Desktop.Media|38050|LoadDataSource: Finished
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [PictureImportServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__28()
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [PictureImportServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 3
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [VideoImportServiceStartupTask] running on thread pool
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [VideoImportServiceStartupTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:25.098|INFO |36|Rim.Desktop.Media|38050|LoadDataSource: Started loading VideosDevice
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDevice], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:25.098|INFO |36|Rim.Desktop.Media|38050|Loading datasource for VideosDevice
    16:49:25.098|DEBUG|36|Rim.Desktop.Media|40002|Reading device volumes...
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <LoadLibraryUsingTask>b__0()
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [Load_Fsds_Library], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDevice], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <GetLoadDataSourceTask>b__0()
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [API_LOAD_DATASOURCE_VideosDevice], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2
    16:49:25.098|INFO |36|Rim.Desktop.Media|38050|LoadDataSource: Finished
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [VideoImportServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__28()
    16:49:25.098|INFO |36|Rim.Desktop.Media|0|TASK: [VideoImportServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 3
    16:49:28.359|INFO |34|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <StartUp>b__28()
    16:49:28.359|INFO |34|Rim.Desktop.Media|0|TASK: [VideoSyncServiceStartupTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 4015
    16:49:28.920|INFO |36|Rim.Desktop.Services.Tasks|0|Task [DownloadAndUpdateSupportedDevices] running after delay on thread pool
    16:49:28.920|INFO |36|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:31.806|INFO |36|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <InitializeSupportedDevices>b__0()
    16:49:31.806|INFO |36|Rim.Desktop.Services.Tasks|0|TASK: [DownloadAndUpdateSupportedDevices], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 2890
    16:49:32.352|INFO |34|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] running after delay on new thread
    16:49:32.352|INFO |34|Rim.Desktop.Media|0|Task [Videos_SetThumbnailTask] run on new thread MTA
    16:49:32.352|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Pending, TRANSITION: none, OPERATION: none
    16:49:32.352|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.352|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.352|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.352|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.368|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <AddFileItemToLibraryAndList>b__12()
    16:49:32.383|INFO |39|Rim.Desktop.Media|0|TASK: [Videos_SetThumbnailTask], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 37
    16:49:39.294|DEBUG|40|RimDeviceManager.exe|0|16:49:16.721 [1B3C] Create BlackBerry Device Manager instance
    16:49:39.294|DEBUG|40|RimDeviceManager.exe|0|16:49:17.17 [1B3C] Create BlackBerry Device Manager instance- FINISHED
    16:49:39.294|DEBUG|40|RimDeviceManager.exe|0|16:49:17.17 [1B3C] VSP: Error opening registry key to check if extra ports should be modem returnVal: 2
    16:49:39.294|DEBUG|40|RimDeviceManager.exe|0|16:49:27.48 [1988] VSP: Couldn't get the dev name
    16:49:39.294|DEBUG|40|RimDeviceManager.exe|0|16:49:27.48 [184C] device update
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.79 [1B3C] Get Properties Failed: 80004005 0
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.79 [1B3C] Create Bluetooth Manager instance
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.79 [1B3C] Creating bluetooth manager.
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.95 [1B3C] [windows_bluetooth_manager::is_supported] Checking windows bluetooth support
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.95 [1B3C] [windows_bluetooth_manager::is_supported] WSAStartup failed. Error: 273F
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.95 [1B3C] [broadcom_bluetooth_manager::is_supported] Checking broadcom bluetooth support
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:37.95 [1B3C] [broadcom_bluetooth_manager::is_supported] GetLocalDeviceVersionInfo failed. Error: 0
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [1B3C] Error creating bluetooth manager. Error: C
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [1B3C] Create Bluetooth Manager instance-FINISHED
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [13D8] [DebugLog] [DIAG] EVENT=Register_thread, THREADID=0x13D8, THREADNAME="NotificationService"
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [1A84] [DebugLog] [DIAG] EVENT=Register_thread, THREADID=0x1A84, THREADNAME="DeviceVolumeManager"
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [1088] [DebugLog] [DIAG] EVENT=Register_thread, THREADID=0x1088, THREADNAME="DeviceManager"
    16:49:39.310|DEBUG|40|RimDeviceManager.exe|0|16:49:39.169 [15BC] [DebugLog] [DIAG] EVENT=Register_thread, THREADID=0x15BC, THREADNAME="TimerThread"
    16:49:39.310|INFO |19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl:erform_device_discovery] perform_device_discovery
    16:49:39.310|INFO |19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl:erform_device_discovery] RIMDeviceManager Internal Version: 1
    16:49:39.310|INFO |19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl:erform_device_discovery] [rdm7] perform_device_discovery
    16:49:39.310|DEBUG|19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl:erform_device_discovery] Found 0 devices
    16:49:39.310|DEBUG|19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Bluetooth supported: false
    16:49:39.310|DEBUG|19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Modem Port: 3
    16:49:39.310|DEBUG|9|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::start_monitor] device monitor started
    16:49:39.310|DEBUG|9|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManager::create] Loading phonebook. "C:\Users\AKW\AppData\Roaming\Microsoft\Network\Connections\Pbk\rim_blackberry.pbk"
    16:49:39.325|INFO |9|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem device found: Standard Modem.
    16:49:39.325|DEBUG|9|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] SetupDiEnumDeviceInfo no more items.
    16:49:39.325|DEBUG|9|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Registry Modem device found: Standard Modem
    16:49:39.325|INFO |9|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::modem_device] Modem Device: Standard Modem
    16:49:39.325|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <.ctor>b__b()
    16:49:39.325|INFO |34|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:ataModem:ataModemController::UpdateModemConfiguration] Updating Modem configuration
    16:49:39.325|INFO |34|Rim.Desktop.Services.Device|0|[ras_connection_configuration::update_configuration] Updating ip modem configuration
    16:49:39.325|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <.ctor>b__c()
    16:49:39.325|INFO |10|Rim.Desktop.IPModem|0|TASK: [IPModem Initialize ProfileManager], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 24765
    16:49:39.325|INFO |41|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Register_thread, THREADID=0xC9C, THREADNAME="Unnamed"
    16:49:39.325|INFO |1|Rim.Desktop.IPModem|0|Updating the modem device.  Device: PIN:0x2174873B
    16:49:39.325|DEBUG|41|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Starting ras configuration update
    16:49:39.325|DEBUG|41|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Downloading to temp path "C:\Users\AKW\AppData\Local\Temp\".
    16:49:39.325|DEBUG|1|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::_get_connection_entries] RasEnumEntries returned 0 entries.
    16:49:39.325|DEBUG|1|Rim.Desktop.Services.Device|0|[ras_connection_configuration::get_current_configuration_path] LAST_UPDATE_TO_USER value: true
    16:49:39.341|DEBUG|9|Rim.Desktop.Services.DeviceManager|0|DeviceMonitorInitializedEventHandler event.
    16:49:39.341|DEBUG|9|Rim.Desktop.Services.DeviceManager|0|[DeviceMonitorInitializedEventHandler] Initializing current device volume control.
    16:49:39.341|INFO |9|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] [InternalAcquireVolumeMountControl]. Pvt: False
    16:49:39.341|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice::VolumeAutoMounter::VolumeAutoMounterController::FilterDevice] Filter device request. Device: PIN:0x2174873B
    16:49:39.341|DEBUG|40|RimDeviceManager.exe|0|[1B3C] Filter device: 2174873b
    16:49:39.341|DEBUG|40|RimDeviceManager.exe|0|[1B3C] Setting new AutoMountFilter Filter.
    16:49:39.341|DEBUG|40|RimDeviceManager.exe|0|[1B3C] Device not current being managed
    16:49:39.341|INFO |9|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice::VolumeAutoMounter::VolumeAutoMounterController::FilterDevice] Filter device request complete.  Cookie: 1
    16:49:39.341|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Start>b__15()
    16:49:39.341|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Start>b__16()
    16:49:39.341|INFO |9|Rim.Desktop.Services.DeviceManager|0|TASK: [Device Monitor Initialization], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 22848
    16:49:39.388|INFO |1|Rim.Desktop.Services.Device|0|[parse_version_one_configuration] Number of carriers found: 235
    16:49:39.450|ERROR|1|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::is_vendor_blacklisted] get_entry 153 failed. Error: 0x0.
    16:49:39.450|DEBUG|1|Rim.Desktop.Services.Device|0|[IRIMRasConnectionManagerImpl::is_vendor_blacklisted] Vendor [6B] supported by Entry: Rogers
    16:49:39.450|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. Current:  New:
    16:49:39.450|INFO |1|Rim.Desktop.IPModem|0|DataModemStatus Update. No change, ignore.
    16:49:39.450|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0x20]
    16:49:39.466|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0x1]
    16:49:39.466|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0x2]
    16:49:39.653|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0xB]
    16:49:39.762|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [0/0] status[0xD]
    16:49:39.762|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [16384/58211] status[0x4]
    16:49:39.762|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [16384/58211] status[0xE]
    16:49:39.778|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [32768/58211] status[0x5]
    16:49:39.809|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [49152/58211] status[0x5]
    16:49:39.809|DEBUG|41|Rim.Desktop.Services.Device|0|[IHTTPDownloaderImpl:nProgress] progress [58211/58211] status[0x6]
    16:49:39.809|DEBUG|41|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Download complete
    16:49:39.809|DEBUG|41|Rim.Desktop.Services.Device|0|[ras_connection_configuration::get_current_configuration_path] LAST_UPDATE_TO_USER value: true
    16:49:39.871|INFO |41|Rim.Desktop.Services.Device|0|[ras_connection_configuration::ThreadProc] Modem update version information.  Version Found: 1.0.0.48 Current Version: 1.0.0.48
    16:49:39.887|INFO |41|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Unregister_thread, THREADID=0xC9C, THREADNAME="Unnamed"
    16:49:47.110|DEBUG|43|RimDeviceManager.exe|0|[184C] Get Properties Failed: 80004005 0
    16:55:20.278|INFO |1|Rim.Desktop.Shell|0|Save the Desktop main window position.
    16:55:20.278|DEBUG|1|Rim.Desktop.Services.Configuration|0|Saving configuration.  Path: C:\Users\AKW\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
    16:55:21.635|INFO |1|Rim.Desktop.Common|0|Setting Rendermode to SoftwareOnly for Window Rim.Desktop.Common.View.DesktopDialogWindow
    16:55:23.555|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.DesktopHelperTrayApplication.<Startup>b__0
    16:55:23.923|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.DesktopHelperTrayApplication.<Startup>b__0
    16:55:23.923|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__4
    16:55:23.926|INFO |1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] Logout Device. State: Offline
    16:55:23.926|ERROR|1|Rim.Desktop.Services.DeviceManager|0|[PIN:0x2174873B] Logout Device already offline. State: Offline
    16:55:23.926|INFO |1|Rim.Desktop.Services.DeviceManager|0|Task [DeviceManager Exit Task] run on new thread MTA
    16:55:23.960|INFO |45|Rim.Desktop.Services.DeviceManager|0|TASK: [DeviceManager Exit Task], STATE: Pending, TRANSITION: none, OPERATION: none
    16:55:23.960|DEBUG|1|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__4
    16:55:23.961|DEBUG|1|Rim.Desktop.Services.Configuration|0|Saving configuration.  Path: C:\Users\AKW\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
    16:55:23.962|INFO |45|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService:topMonitor] Stopping work queue.
    16:55:23.963|INFO |45|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService:topMonitor] Stopping windows message handler.
    16:55:23.964|DEBUG|1|Rim.Desktop.CertSync|0|Begin CertSyncPrefLib CleanUp
    16:55:23.966|DEBUG|45|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::stop_monitor] stopping device monitor
    16:55:23.966|INFO |19|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::ThreadProc] Exit Requested.
    16:55:23.967|DEBUG|1|Rim.Desktop.Services.Configuration|0|Saving configuration.  Path: C:\Users\AKW\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
    16:55:23.968|INFO |19|Rim.Desktop.Services.Device|0|[DIAG] EVENT=Unregister_thread, THREADID=0x2AC, THREADNAME="Unnamed"
    16:55:23.968|DEBUG|45|Rim.Desktop.Services.Device|0|[IDeviceMonitorImpl::stop_monitor] Device monitor stopped
    16:55:23.968|INFO |45|Rim.Desktop.Services.DeviceManager|0|TASK: [DeviceManager Exit Task], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <Stop>b__1a()
    16:55:23.968|INFO |45|Rim.Desktop.Services.DeviceManager|0|TASK: [DeviceManager Exit Task], STATE: Completed, TRANSITION: none, OPERATION: none, DURATION: 8
    16:55:24.018|INFO |1|Rim.Desktop.Media|0|Task [Service Startup] stopping
    16:55:24.030|INFO |1|Rim.Desktop.Media|0|Task [MusicServiceStartupTask] stopping
    16:55:24.157|INFO |1|Rim.Desktop.Media|0|Task [PictureSyncServiceStartupTask] stopping
    16:55:24.167|INFO |1|Rim.Desktop.Media|0|Task [PictureImportServiceStartupTask] stopping
    16:55:24.278|INFO |5|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
    16:55:24.278|INFO |5|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 368218
    16:55:24.284|INFO |1|Rim.Desktop.Media|0|Task [VideoSyncServiceStartupTask] stopping
    16:55:24.285|INFO |1|Rim.Desktop.Media|0|Task [VideoImportServiceStartupTask] stopping
    16:55:24.285|INFO |1|Rim.Desktop.Shell|0|Task [Desktop Exit] run on new thread MTA
    16:55:24.285|INFO |45|Rim.Desktop.Shell|0|TASK: [Desktop Exit], STATE: Pending, TRANSITION: none, OPERATION: none
    16:55:24.286|INFO |45|Rim.Desktop.Shell|0|TASK: [Desktop Exit], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnClosing>b__5()
    16:55:24.286|DEBUG|45|Rim.Desktop.Common.CommandBase|0|Start: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__5
    16:55:24.292|INFO |45|Rim.Desktop.Services.Device|0|[Rim:esktop:ervices:evice:eviceMonitorService::~DeviceMonitorService] Dispose DeviceMonitorService.
    16:55:24.296|DEBUG|45|Rim.Desktop.Common.CommandBase|0|Finish: Rim.Desktop.Shell.ViewModel.MyBlackBerryViewModel.<.ctor>b__5
    16:55:24.296|INFO |45|Rim.Desktop.Shell|0|TASK: [Desktop Exit], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnClosing>b__6()
    16:55:24.297|INFO |45|Rim.Desktop.Shell|0|TASK: [Desktop Exit], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void <OnClosing>b__7()
    16:55:24.309|INFO |15|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
    16:55:24.309|INFO |15|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 368228
    16:55:24.320|INFO |1|Rim.Desktop.Shell|0|Save the Desktop main window position.
    16:55:24.320|DEBUG|1|Rim.Desktop.Services.Configuration|0|Saving configuration.  Path: C:\Users\AKW\AppData\Roaming\Research In Motion\BlackBerry Desktop\Settings.config.
    16:55:24.356|INFO |22|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
    16:55:24.356|INFO |22|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 366214
    16:55:24.450|INFO |30|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
    16:55:24.450|INFO |30|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 362192
    16:55:24.497|INFO |33|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
    16:55:24.497|INFO |33|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 360180
    16:55:24.840|INFO |16|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
    16:55:24.840|INFO |16|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 368228
    16:55:24.871|INFO |23|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
    16:55:24.871|INFO |23|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 366216
    16:55:24.918|INFO |27|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
    16:55:24.918|INFO |27|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 364202
    16:55:24.965|INFO |31|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
    16:55:24.965|INFO |31|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 362192
    16:55:25.340|INFO |17|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
    16:55:25.340|INFO |17|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Canceled, TRANSITION: none, OPERATION: none, DURATION: 368229
    16:55:25.386|INFO |24|Rim.Desktop.Services.Tasks|0|TASK: [LoadDeviceThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
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    16:55:25.433|INFO |28|Rim.Desktop.Services.Tasks|0|TASK: [LoadDesktopThumbnailsTask], STATE: Progressing, TRANSITION: Progressing -> Finishing, OPERATION: Void ProcessWork()
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    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
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    Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how your desktop computer is not able to boot into Windows, or the BIOS, and that it hangs on the POST screen. I would be happy to assist you in this matter! To correct this issue, I recommend following the steps in this document on Computer Does Not Start (Windows 10,8). This should help to successfully boot into your operating system, as well as the BIOS. If the issue continues, please contact our technical support for further assistance in this matter by clicking the link below to get the support number for your region.
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    Valuable skills are not learned, learned skills aren't valuable.

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    If this is a time-sensitive matter, additional support options are available at Contact Us.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Have installed and uninstalled Adobe Acrobat XI Pro on my Dell desktop running Windows 7 Professional. Each time I try to open a PDF file, I receive ERROR: 16 message. Would appreciate any suggestions. Thanks.

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