Hp pavillion 500-185el graphic card problems after update to windows 8.1

hallo
after i done the Windows 8.1 update my graphic card is giving me some problem.
occasionally my desktop become black for 1-2 seconds and the background disappears.
I've update all drivers.
the problems started after the update to Windows 8.1
graphic card: AMD Radeon HD 8570
driver version: 13.150.102.0
thanks for support

Hey @jdudleyjones ,
Welcome to the HP Forums!
I understand the card reader for your notebook is no longer working after updating to Windows 8.1.
You're probably right that it's a driver issue, however just like you I don't know which card reader you're using either.
Can you please tell me which notebook you have? For information on finding your product and model numbers click here: How Do I Find My Model Number or Product Number?
It would also help if you could tell me the Hardware ID for the card reader. Here's how you find it:
Press Windows Key + X
Click Device Manager
Click View at the top and select Show hidden devices.
You will most likely find the card reader listed under Other devices as an Unknown device.
Right click on it and select Properties.
Select the Details tab.
Change the drop down menu to Hardware Ids.
Note down the first ID in the list (as you'll see they're all pretty much the same regarding the Ven_ and Dev_ numbers which is all I need).
Once you've provided this info I should be able to find the drivers for you.
Look forward to hearing back from you!
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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• » νιנαｿѕαяα∂нι ѕαмανє∂αм ™ « •
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