HP Pavillion DM4 Notebook PC Webcam not working

HP Pavillion DM4 Notebook PC 
Windows 7 64-Bit
I have had problems with this webcam from day one. I will turn it on, it will display for a few seconds, freeze, and then display this message. I have updated my drivers. Any ideas?

Hi,
Sorry, I can not see the image. Please follow instructions from this link to fix.
Windows 7:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02452221&lc=en&cc=us&dlc=en
Good luck,
BH
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