Hp Pavillion Dv7 normal startup/startup repair go to blank blue Hp background Options

I was recently minding my own business on the web when my computer seemed to freeze completely, I clicked a few buttons and then my computer turned itself off out of the blue. I turned it back on and it prompts me with two options, startup as normal, or startup repair, whichever I click has the same end; it goes through the starting windows fine but goes to the Hp blue backdrop screen and it's empty with just a mouse and a window which pops up for around half a second before closing..
I have no disc to re-install, no usb to re-install, no option for safemode, and defiantly no patience.
Any help is needed thanks

I solved this problem today. I tested some of the components and it came down to the HDD. I just bought a new HDD (WD) and replaced the Samsung hdd that came with the notebook. The notebook responds very good now (like before). It seems something on the old hdd was corrupt because further tests (installing XP and Ubuntu) suggested SMART error. I didn't had much time to investigate further on why is this happening. The old hdd works fine on desktop as a secondary hdd.
Most probably if the BIOS had an option to disable SMART the old hdd would of worked just fine. But with this new F23 (updated) BIOS you don't have a lot of options.

Similar Messages

Hp Pavillion Dv7 normal startup/startup repair go to blank blue Hp background

I was recently minding my own business on the web when my computer seemed to freeze completely, I clicked a few buttons and then my computer turned itself off out of the blue. I turned it back on and it prompts me with two options, startup as normal, or startup repair, whichever I click has the same end; it goes through the starting windows fine but goes to the Hp blue backdrop screen and it's empty with just a mouse and a window which pops up for around half a second before closing..
I have no disc to re-install, no usb to re-install, no option for safemode, and defiantly no patience.
Any help is needed thanks

Hello mike211,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand you have recently begun having issues with your HP Pavilion p7-1240 Desktop PC waking from sleep/hibernation mode properly. I am providing you with the HP Support document: Resolving Problems with Sleep and Hibernate Modes (Windows 7), which will walk you through troubleshooting your sleep/hibernation mode issue.
Additionally, if the above document does not work since you stated that it has only been going on a couple days I recommend that you review and follow the steps set out in the HP Support document: Using Microsoft System Restore (Windows 7), which will walk you through restoring your system to back a few days to before the issue began.
***NOTE: This will not adversly affect your personal files, but it will affect any applications that you have installed between the day you choose and now as well as any settings you may have changed. The applications will need to be re-installed or settings re-changed.
Please re-post if you require additional support. Thank you for posting this issue on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

HP Pavillion stuck in startup repair

Hi. I have a HP Pavillion g6 1d21ca. I think it was running windows 7. I started having problems with a blue screen that popped up a couple of times during start up, however the computer always continued to boot. I think the blue screen said there were errors, if this is the first time continue to boot. Then yesterday, the computer failed to boot. I got a black screen that said boot windows normally or launch start up repair. I tried booting windows normally however it was stuck on a grey screen. Then I tried launching start up repair which ran for a whole day and didn't seem to ever finish. I tried this a couple of times, same results. As I was writing this, I turned the laptop upside down to look at the bottom and now it won't even power up. My daughter received this as a Christmas gift last year and it was hardly used. I was using it to write papers for university and I need info off of it. I'm hoping someone can help.
This question was solved.
View Solution.

hi , i have the same problem with my compaq cq56 . one thing recomended was hard restart . it did not work for me but you can try it as you are not playing with any file's . all you need to do is unplug the mains lead , then take off battery, then hold down power button for 15 seconds , then plug the mains lead back in but not the battery , and try a restart . this was off the hp website. so give it a try .

My dv7 1134us startup repair loop

It keeps on going to start up repair no matter what I do it won't fix

Hi
You have a couple of options as I see it please find the web link & steps given below might help you to fix the issue on your issue. Try entering safe mode if unit load to windows please try doing a system restore and check if unit works fine. If unit does not load to safe mode option please run the Hard drive & Memory test if any test fails then you need to replace the part on the unit. If both the test passes you can run a recovery using F11 option. If F11 option does not load then you can contact HP Technical support to order the disc or click the web link given below to order the disc.
Entering Safe Mode in Windows
Using Microsoft System Restore
Testing a Hard Disk using the Built in Self Test
Restore the PC to its original condition using the f11 key
Order Recovery Discs for Windows 7, Vista, or XP
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

IBook G4 Gets only so far on StartUp then goes to blank blue screen

I've been trying to trouble shoot this, following Apples recommendations but so far, no help.
When I turned on the computer the screen was all blue with the cursor. There weren't any graphics or icons.
I inserted Software restore disk, Force Shut it down, and started it up, holding down the C button. The screen showed some progress, eg; (can't remember exact words) checking ...software, checking ....network, etc. and then it just goes all blue again.
I wanted to try the Hardware Test disc but now the Software restore disck it won't eject. Help!
I let my son use the laptop for a while and he may have downloaded a whole bunch of jpegs of cartoon art--might that be the source of the problem? I hope I don't have to take it to Apple because it's a Fall 2003 ibook, and I'm sure I'll have to pay $$$. Is it even work repairing in since it's "so old"?
Thanks

To eject the disc, start the computer and hold the mouse key down when you hear the start up chime. The install disc should eject.
It sounds like several things may be going on here. Your son may have downloaded so many cartoons that it used up the free space on the hard drive and now there isn't enough. This could very easily happen if you have the 30GB hard drive, as it's really small. Computers will do strange things when the hard drive is too full. So that might be a problem.
The Software Restore disc is for restoring the software after you have done a clean install of the OS. It's not something you want to put into what might be a full computer. So this might have caused some problems.
If you can get the software disc out and boot off the Apple Hardware Test, by all means run it and see if anything shows up in the form of an error code. However, I suspect your problem is not hardware, but software, and that should be possible to fix without costing anything but some time and effort.
Do you have any important data on the iBook? If so, you need to try and rescue it. If you have another Mac you can use, you can use Target Disk Mode and get your data off the hard drive that way.
Once your important data has been rescued, the next thing to do would be to insert Install Disc #1 and navigate to Disk Utility. You will see two hard drive icons on the left--choose the one that names the manufacturer and go to "First Aid". Verify and repair if necessary both permissions and the disk. Repeat until both are verified.
Then you can choose to do either an erase and install or an archive and install. If the problem was a too full hard drive and all the data has been saved, you might as well do an erase and install. This option will erase everything that is on the hard drive, so you want to be sure you have saved everything you want.
You probably have the same sort of CD set that I do--3 Install Discs, 1 Apple Hardware Test, and 8 Software Restore discs. If you upgraded to Tiger, you might also have the black retail Tiger disc.
If so, you can reinstall the OS by just using the Tiger disc. If you want to save a little hard drive space, you can do a custom install and remove all the languages and printer drivers you won't need. If you are still running Panther, you can use the three Install discs that came with the iBook.
Once you have restored the OS, you can use the 8 Software Restore discs to reinstall the software that came with the iBook. If you have any other software like a later version of iPhoto, you can install that too.
This will make it like a brand new computer. You will need to set up your internet access and everything just like you did when it was new. And you will have to update all your software. It's definitely a lot of trouble, but it could well fix the problems you are having.
If you have access to an Apple Store, the genius bar could probably walk you through saving your data and how to do the erase and install. If not, please post back with more questions and we will try to help.
Good luck!

IBook G4 Freezes at Startup Window or gives Blank Blue Screen

Ok, so I realize my description is long, but I've been going through these forums gleaning off the wisdom of the past...and so here's what I've tried
Description of Problem:
1. Computer froze, had to be shut down by holding down power button
2. On restart, goes to apple pages with status wheel (looks like turning gear). But then either freezes on that page, or more frequently goes to a blank light blue screen.
3. Tried restarting from install CD, ends in blank light blue screen.
4. Restarted holding option, tried to restart from a firewire clone of the drive, ends in blank light blue screen.
5. DId a reset to firmware, typed in two lines of code as found on discussion board, it restarted, no effect.
TARGET FIREWIRE
Opened computer as target firewire drive
6. used disk utility to repair, there was nothing to repair.
7. Used DiskWarrior to rebuild.
8. Backed up drive using superduper
UNMOUNTED FIREWIRE
9. No change
HELP???? This computer is NOT under AppleCare anymore.

This EXACT thing has just happened to me!
It is a 12 inch ibook G4.
I am hoping it will come back up one more time so that I can transfer it to a Terra server I have here in the lab.
I am wondering what I am going to do...
DNADEB

Satellite L655 Stuck in Startup Repair mode

My laptop is stuck in Startup Repair mode. A blue bar has been crossing the screen for over 24-hours with a dialogue that says, "Repairing disk errors. This might take over an hour to complete." If I try to cancel, I get a pop-up message that says, "The current repair operation cannot be cancelled." Shutting down using the buttom and restarting takes me back to the same screen. Shutting down, and using F-8 takes me to the same screen. Does anyone have a suggestion as to how to escapte from this "loop"?

Which Satellite L655? There is a label on the bottom.
-Jerry

Startup repair for hp pavillion o1710n vista..

How to locate startup repair for hp pavillion o1710n vista. I have no startup disk as the windows restore is on the D partion. getting crash dump when doing scan disk.

Hello chevaliet,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are attempting to locate the startup repair for your pavilion o1710n, and I would be happy to assist you in this matter!
Since you are not able to use the RECOVERY on the D Partition, I recommend following this document on Obtaining HP Recovery Discs or an HP USB Recovery Drive. This should help you acquire a recovery disc necessary to replicate a RECOVERY partition.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

HP Envy 17-1181NR, Startup Repair / Recovery Manager / etc. not working

Okay, I've read some other similar threads made recently ("HP DV7 Recovery Issues", "HP Envy 17-2100ex") but feel I need to ask for help for my specific circumstances.
Model: HP Envy 17-1181NR
Product No.: YL747UA#ABA
SN: CNF0414VRL
Hardware: 17.3" Notebook, Intel Core i7-720QM processor, 750 GB HDD, 6 GB mem ...
OS: Windows 7 Home Premium 64-bit
Noticed computer was running really slow last night and this morning, ctrl+alt+del to bring up task manager, eventually saw that somehow (maybe with a recent upgrade?) msmpeng.exe was started and running, though I had disabled it long ago. I killed the process tree within task manager.
Looked online and read how much of a bother this msmpeng.exe can be and resolved to disable it again to keep it from starting automatically at Windows startup. So following what I read, ctrl+r, typed msconfig, used that to disable the antimalware services that launch/use msmpeng.exe and a couple other services that seemed completely unnecessary (I was 95% sure).
Restarted machine to have changes take effect, came back to it minutes later frozen at a wallpaper that's blue with light rays coming down through it, as with sunlight through water. Mouse cursor moves, but unresponsive to all keyboard and mouse button input. Later discovered this screen is the background to the Recovery Manager, which was hung...
Later discovered what had happened: that on the first restart, starting Windows normally, it reached a BSOD with message:
"UNMOUNTABLE_BOOT_VOLUME" ...blah, blah, blah, * * * STOP: 0x000000ED (0xFFFFFA80064D8C00,0xFFFFFFFFC0000185,0x00000...,0x00000...
Which flashed for a split second before auto-restart, this time stopping at "Windows Error Recovery" screen giving choice between "Launch Startup Repair" and "Start Windows Normally" again. The former happened automatically after 30 second or whatever time delay, and then after loading files, hung at the water-screen described earlier. I can repeatably encounter these two outcomes for the two choices on the "Windows Error Recovery" screen.
Hitting escape after restart, and hitting F11 for "System Recovery" takes me to same water-screen hang point. I tried looking at system info, then doing system diagnostics, tried different scans and eventually the system tune-up scan. This failed with:
Memory Test: PASSED
SMART Check: PASSED
Short DSTL FAILED
FAILURE ID: 94UFL3-5B65QF-XD002K-6OUL03
PRODUCT ID: YL747UA#ABA
Hard Disk 1
This made me think of a disc error and that I can't trust Recovery Manager to be launched correctly from the recovery partition, D:, so I popped in my recovery DVD (first of 5 burned from recovery partition much earlier). Choosing repair options in the startup from this disk, after changing the boot device order in the BIOS settings (F10), brought me to the very same hanging at the water-screen.
I then tried F8 for "Advanced Boot Options" and various safe modes with the intent of reaching a command prompt to run "chkdsk /f /r" and/or "fixboot". But it can't get past loading the CLASSPNP.SYS driver. And without a command prompt now, I can't very easily copy in a pristine CLASSPNP.SYS from matching model / OS.
Is this HDD gone bad, just coincidentally with what I'd changed? Or is this a software issue as I'd be inclined to believe? Any thoughts or inputs from anyone will be much appreciated. Thanks.

Hi
I found some info that may help you
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01890478
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01867124
Hope this helps.
***** Click the KUDOS Thumbs UP (Like) on the left to say 'Thanks'*****
****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Kudos"if it solves your problem.****
-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.

Windows Failed To Start & Startup Repair Doesn't Work!!!!

I have an HP Pavilion dv5-2135dx laptop... I don't know what went wrong but I randomly have a "Windows Error Recovery" screen when i turn it on: "Windows Failed to Start. A recent hardware/software change might be the cause" and i can either choose "Launch Startup Repair" or "Start Windows Normally" BUT when i attempt to start windows normally, it goes back to the "Windows Error Recovery" Screen. If i click "Launch Startup Repair" it doesn't do anything but stay on another screen and i've let it be on that screen for a whole day and nothing happens. I've tried safe mode and again it goes back to the "Windows Error Recovery" screen. I've tried all the debugging options and it goes back to the error screen. When I shut it down and tapped F10 to enter the bios menu, i went under the diagnostic tab and ran both the Hard Drive Test and Memory Test. Here are the results:<br>Primary Hard Drive Test- Hard Disk Full (305)<br>Memory Test- Passed<br>But i have no idea what that means because my laptop is brand new and it has 500gb... so the harddrive shouldnt be full. I'm in need of help because I don't know what to do after looking through abunch of forums... Please help me.

Hi i have almost the same problem but my labtop is an Hp HDX 16 and it dosent let me start up eather it goes into a blank screen and i also did the start up recovery and nothing i dont know what else todo

Windows 7 Pro x64 now BSOD just as it is starting and Startup Repair has failed

As the title says, a few days ago my Windows 7 Pro x64 started to BSOD just as Windows is starting but the error screen disappears immediately.
Startup Repair fails and has Problem Signature 04: 21199350
I have used the Windows 7 Pro installation DVD and opened its Command Prompt option and then run the chkdsk and sfc programs but no errors were reported. Also, I ran bootrec with /fixmbr then with /fixboot and finally with /rebuildbcd but it made no difference.
After a failure, the next time I turn on the PC I am offered to repair Windows or to start windows normally. Using the repair from here didn't work as also happened when I chose the repair option from the Windows 7 Pro installation DVD.
Holding down the f8 key when Windows is starting doesn't make any difference.
BTW, the crash happens as the 4 small parts of windows are approaching each other on the Windows start screen.
I can access my hard disk by attaching it to my laptop. If the error 21199350 reported by Startup Repair failure is not the BSOD error, will this be recorded in a file each time it happens? If so, which file?
Any help will be greatly appreciated as I dread having to reinstall Windows 7 Pro from scratch again and all the many programs I spent ages installing.
Thanks
Paul

Sorry for the delay in replying.
This evening I managed to modify the PC registry from the Startup Repair command window so it wouldn't reboot on BSOD.
Used regedit.exe to modify the following in the PC's registry (I followed the 17 July 2011 Terra-byte "Modify the Windows Registry from Startup Repair" article):
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\CrashControl] and set AutoReboot to 0x00000000.
and also for ControlSet002.
The BSOD error is: 0x0000007B which seems to be a device driver problem.
Would my problem be caused by my installing 2x 2GB DIMMs that I bought on eBay into my Abit AB9 Pro motherboard's two free slots (the other two slots each have 1GB DIMMs) but on power on nothing happened?
Removing the two new DIMMs the PC powered on but then resulted in BSOD.
Thanks
Paul
Error 0x000000tB is a very often reported error. It means INACCESSIBLE BOOT DEVICE. Either something in your BIOS changed the type of storage device (AHCI -> IDE) or your HDD is experiencing a possible failure.
See info @ 0x0000007B (INACCESSIBLE BOOT DEVICE): Fix for Windows XP, Vista, 7, 8, 8.1
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

Help! Laptop won't start up- startup repair goes to black screen!

Hi! Just wondering if anyone can help me with my toshiba laptop C650-152! I was online yesterday when my laptop froze and in the end i had to turn it off by cutting the power source! Today I have tried to turn it on and It keeps going to a black screen with white writing which asks if I want to Start it normally or do startup repair! If I press start normally it gets me to the windows start up screen (with the coloured logo) but then gets stuck there. If i press start up repair it goes to a black screen with a White mouse cursor and gets stuck there too! I can use a laptop just fine but am pretty clueless when it comes to technical matters so if anyone could help explain what I should do (in laymens terms) it would be much appreciated!! Thanks in advance for your help! Beth

To burn the disc from an ISO file, Beth, you may need a third-party utility depending on the version of Windows. I use the free BurnCDCC burning program from here.
TeraByte Unlimited Freeware
To use the disc do I just turn my laptop on..?
Something like this. Turn the computer on, load the disc, turn the computer off, start it again and then press F12 to get the boot-priority men, select the optical drive, follow the instructions (like choose a language and a Windows installation), and you're on your way to the Windows Recovery Environment.
Then will a menu appear so I can choose to do a system restore or do I have to search for it? Finally will doing a 'system restore' delete any of my saved data such as photos/music/uni work?
All that was answered at the link I already gave you.
What are the system recovery options in Windows 7?
Click Show All. Under System Restore, click the links What is System Restore and System Restore: frequently asked questions. No data files are disturbed by System Restore.
-Jerry

BSOD at power on: Startup Repair: Repeat: Unresponsive to anything

My situation seems different than the BSOD Win 7 issues I have read about. I can get no response.
Just got a new Lenovo G570 two weeks ago. Came loaded with Win 7 SP1 64 bit.
Now, at power up the BSOD flashes and goes to Startup Repair and then shuts itself down. Repeat. And repeat. And repeats with no response. The first run though it reported "AutoFailure" and "Unknown Cause." The second or third time, "AutoFailure" and "Unknown System Configuration Change."
Since I can get no response to anything, I pulled the power cord. Let it sit over night.
I booted from disc. (I get points for having burned the Recovery Disc!) The computer went directly to Startup Repair and reports: "AutoFailure" and "No root cause". I was able to get the computer to respond at this point and went to Advanced Options.
Ran the Memory test. No issues.
Then ran the Memory diagnotic tool from disc in Extended. Nothing.
I haven't had the computer long enough to create an Image. I do get points for having burned a Recovery Disc!
Of course, the System Restore can't find any of the auto Restore point or manual Restore points I created.
This may or may not be part of the problem. Originally the EE Bott Optimizer ran great. Then it crazy, continually rebooting, not allowing me to cancel and if I could get it to cancel, it would restart in a few minutes and shut the system down. I posted here and I was told uninstall and reinstall. So I did. Seem fine. A few hours latter....... not so good.
From what I have been reading, this sounded like a hardware failure. Two techs, not from Lenovo, have confirmed it is a hardware failure. Great, two weeks and...
Any way, any recommendations?
Thanks for your help!
FP

I am having a similr issue with my Lenovo G770. I usually escape out of the boot optimizer. Today I let it run and it went to the "starting windows" screen with a brief startup of the windows 7 animation...it freezes for a second, then a quick flash of the bsod, then to the "windows error recovery page" giving me the option of "starting windows normally" or "Launch Startup Repair (recommended)."
Starting Windows Normally eventually brings me back to the same place after repeating what I just stated above paragraph.
Startup Repair "Cannot repair this computer automatically".
So I go to view advanced options for system recovery and support.
It brings me to 5 options:
Startup Repair (we already tried this above)
System Restore (unfortunately I didn't create any restore points)
System Image Recovery (unfortunately I haven't created an image to recover)
Windows Memory Diagnostic (no problems found-done several times)
Command Prompt (don't know what I can do here except for remove a bad/corrupted driver which may be the problem, but I don't know the driver name that is associated with the boot optimizer...can anyone tell me this?)
I've tried booting to safe mode in all of its incarnations and I can't even do that..it repeats the same things as stated above...windows 7 animation briefly starts then locks up, flash of bsod, then the windows error recovery page.
I've tried booting to last known good configuration (same thing occurs...brief startup of windows 7 animation, freeze, flash of bsod, then error recovery page.
The only thing that has given me any kind of result was "disabling system restart on system failure."  When I do this, the BSOD doesn't flash briefly..it stays. and it gives me the error message page_fault_in_nonpaged_area.
I'm at a loss as to what to do. Not being able to boot into Safe Mode even is really frustrating.  Any advise from anyone?  can I remove the driver associated with the boot optimizer? If so, what is the name of the driver?

Hp Pavilion G6 "Launch Startup Repair" problem

I have had my Hp Pavilion G6 series laptop for a year or so, and a couple days ago it froze while I using it. I turned it off, and when I got back on a black screen came up titled "Windows Error Recovery". It had two options -Launch Startup Repair
-Start Windows Normally
I decided launching startup repair sounded like the right option, so I clicked it, and it did something like it was loading. Then it brought me to a grey screen, and it hasn't gotten passed this screen since. I've attempted starting windows normally, but it loads for 5-10 seconds then returns to the "Windows Error Recovery" screen. I'm very frustrated with this, and do not know what to do about it. Any help is greatly appreciated!

Hello everyone. I understand you are experiencing issues booting the computer. To assist you properly, I require the following information:
1. The computer model number. If you require assistance locating this information, please reference this website: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00033108
2. Your operating system. If you require assistance locating this information, please reference this website: http://windows.microsoft.com/en-CA/windows/which-operating-system
3. Have you installed any new hardware on this computer, before the issue appeared?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
Please respond as soon as possible. I look forward to your response.
Mario
I worked on behalf of HP.

Unable to use computer unless in safemode, on Dv6 series notebook.. startup repair required???

1. Product Name and Number
     • HP Pavilion dv6 (model # : dv6t-6c00)
2. Operating System installed (if applicable)
     • Windows 7 Home
3. Error message (if any)
     • Windows recommends startup-repair
My HP Pavilion dv6 (model # : dv6t-6c00) is experiencing some errors. i turned it off today. went back to the computer, opened it, hit the power button. i got the typical bios screen, start normally, or safe mode, etc. after selecting start normaly it took some time to get through to the login screen, then from there it took a while to get to my home screen. once here i figured i might try starting up again. hit ctrl+alt+del, went to task manager, shut everything off as nothing was responding, then proceded to shut down the device. i started it back up, went into bios screen. this time i got the "start normaly," or "run start up repair (recommened)" i ran the start up repair, nothing. i let it run for another hour or so. then went to the boot screen. went to the windows screen, then the log in. i logged in, it was still slow. my biggest concern was why i was prompted to run start up repair? andthen why it haddnt fixed anyhting. currently i can only get into the laptop in safe mode with networking. ive backed up all pictures, music, document, etc on an external drive. Would i get a recovery disc and restore it to the way i first got it? or is there some other sort of error that needs to be repaired in the unit. I thnak you for your help in advance. Thank you.

Hi
As i see you have couple of option you could still try.
1) Do a Msconfig
2) Once unit is powered on keep tapping the F11 key then try System Restore or a recovery this should resolve your issue.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

Hp Pavillion Dv7 normal startup/startup repair go to blank blue Hp background Options

Similar Messages

Maybe you are looking for