HP Pavillion dv9000,

Kitten put his paw on the keyboard and now the webcam won't come on. What do I have to do?

Hi there @Nannajanie
Welcome to the HP Support Forums!
I understand that you have suffered a serious catastrophe with your webcam. I will try to find the purrfect solution for you.
It may be necessary to get your full product number and operating system, as the dv9000 is part of a series and cam configured in many different ways.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
For now you can look at whichever of these most applies to your notebook:
Fixing Webcam Problems (Windows Vista)
Fixing Webcam Problems in Windows XP
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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Similar Messages

Pavillion DV9000 bad hard drive?

I have an HP Pavillion DV9000 and I'm having some unusual problems with it. My Model number is DV9207US.
My computer recently crapped out on me and I suspect it's the hard drive. My findings for that is this.
I had a catastrophic blue screen on my computer and when rebooted failed to load windows so I ran the windows recovery for it and ran diagnostics and it corrected it's problem. Well later in the day it did it again and I tried to recover it again and it wouldn't correct it. I can't even boot this laptop in safe mode. Hard drive is partitioned and HP service techs did the partition. There is the operating system partition and a 2-3GB partition for recovery purposes. The machine will load the recovery partition no problem, from there I have many options. Recover, back up, restore etc. I've gone through numerous options and nothing seems to be working, I did successfully backup 36GB of something onto my external hard drive before I decided to just re-install the system from the recovery partition. Here's where it gets messy, computer will install windows but after initial reboot I get a screen that says "Please while windows prepares to start for the first time." It inevitably hangs up and blue screens on me.
I've done some some background reading into this so I decided to go into bios and see what might be the problem. I ran diagnostics on the drive it self and it through out an error code which I google'd and 98% of what I read was "Consider Replacement" because it's either dead or on it's way out.
I know it's not my video, because it works fine, memory is fine ran a memory checker on it. It's getting power, it makes sounds. Only thing it could be IS the hard drive.
With this being said. I'm looking for a suitable replacement for this laptop. Would someone PLEASE tell me what type of drive I should be looking for 5400RPM? 7200RPM? I really don't know. Just needs to be able to work fine in this laptop and run windows vista.

Hiya,
If the HDD Self Test in the BIOS gave you failure code then the HDD is bad & needs to be replaced.
The current HDD you have in your notebook is a 2.5" 120GB 5400RPM SATA HDD. Because the HDD is SATA you could pick one up and many local box stores, a third party website, or from HP directly.
If you did get a 7200RPM HDD instead of another 5400RPM the different would be performance based. If you got a bigger drive (320GB instead of 120GB) the different would be the amount you could store on that specific drive.
Also if you don't have a pair make sure you pickup a set of Recovery Media to reinstall your OS after replacing the HDD.
I am an HP employee.
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

No stereo Mix HP Pavillion dv9000

I own an Hp Pavillion dv9000 & am trying to broadcast streaming video (.avi files) to justin.tv using WebcamMax but there is no audio. I am aware of the general problem going on with notebooks unable to get a stereo mix or line in. I have scoured the net looking for help. Can you please recommend a way for me to be able to sort this problem out?
Thanks very much

hm ok, if that will help , here we go:
http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/HP-8540P-no-stereo-mix/td-p/6306115

Hp pavillion dv9000 onboard sound card/speakers not recognized

I have an old HP Pavillion dv9000, it has been with me for a while. I took it with me to Iraq back in 2007-2008 and it has a lot of sentimental value to me. I don't currently have the funds to replace it, and it still works quite well for my needs as a full-time student; however, last week I moved into a new apartment and discovered that for whatever reason it no longer recognizes its onboard sound card or speakers. Additionally, sound no longer works through the headphones, and I've also attempted to update drivers but it made no difference. There is a red circle x over the speaker icon in the tray and I recieve a "No Audio Output Device is installed" message when I scroll over it. I'm running on Windows Vista and the speakers worked fine just last week. Lastly, I attempted to find the sound card myself to see if perhaps it needed reseating, but I had no idea where to look. Any help to resolve this issue would be greatly appreciated.

Hello fredo5,
Please take a look at the troubleshooting steps in this document, and let me know if it helps resolve your sound issues.
Good luck!
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Replacing overheated HP Pavillion DV9000 motherboard with Windows 7 capable motherboard?

I have a HP Pavillion DV9000 laptop (P/N RU971UA#ABA) that was given to me to fix the black screen problem, about one and half years ago. I tried once the reflow method on youtube to no avail. This laptop came with Vista Home Premium installed, with 2 GB memory. I want to purchased a new upgradable motherboard that will fit my original case, but has the capabilies of upgrading to Windows 7, 64-Bit, and at least 4 GB of memory. If there is no such motherboard, I want a permanent fix to this motherboard. This laptop boots up as normal, ( correct beeps), but without the screen. Can someone suggest a fix or repair shop?

Mufasa08 wrote:
First let me thank you for your response. So now, I'm stuck with a beautiful HP laptop, that can't be fixed, and HP will not assist with a overheating problem that they created with it's design of this model. This truly feels suckey. Poor HP, everyone who brought this model should be given a refund. So, it's pay for amother DV9000 motherboard or buy another laptop? I'm going to do some research and write a few letters, and see what that will get me. Thank you again.
That won't do much for the laptop since you already did the reflow and it failed. You should look on ebay for another board that was properly fixed and buy that and swap out your board. At least that way you will still have a functional laptop to be used for now til you go and by another laptop that doesn't have this history of problems.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
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NO SOUND ON PAVILLION dv9000, after upgrade

I have been working in my notebook for more than a month, i used manager device, recovery manager, add hardware, install, unistall. Nothing work for more than few hours, after that the sound go away. My notebook say NO AUDIO DEVICE ARE INSTALLED. I only have the software in the notebook. No disk support. I am tired to look for this.
Please somebody help me.
Thanks in advance
This question was solved.
View Solution.

Try installing the latest Conexant High-Definition Audio driver: http://ftp.hp.com/pub/softpaq/sp40001-40500/sp40170.exe
Also, make sure you've got the latest BIOS installed: http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52477.exe
If you ever need to get back to your product's support page with all the drivers, you can get to it here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2100&lc=en&cc=us&dlc=en&sw_lang=&product=3548...

Pavillion dv9000, Control Key is stuck

The system will boot up and run on any point & click. When I try to type anything in any program I get the message" you are holding the control key down, do you want to open the progeam in safe mode?" I open it in safe mode or regular mode and still get single ping and error message.

Have you checked both Ctrl keys to verify that they're not stuck? Have you ever spilled anything on your keyboard?

Pavillion dv9000 clicking from speakers cannot turn sound of clicking off

speed of clicking starts slowly very annoying, interrupts using any itunes or playing music from pc with this clicking noise starts from right hand side of speaker then on left hand side creating an even more annoying sound. when i close laptop it stops for a few seconds then restarts again... help!!!! volume switch will not turn this clicking off!!!

Me too, i have the same problem with my exernal speakers, but the speakers click also when the mac is on and the volume is on mute. The noise is not regular but it happens frequently (every 4-5 secs). Please help, i have it since 2 weeks its new!

HP Pavillion dv9000 - Unknown device

Unknown device Location: on Intel(R) ICH8M LPC Interface Controller - 2815
Here is the hardware ID
ACPI\HPQ0007
*HPQ0007

Windows XP, Vista and Windows 7 Drivers for device ID: ACPI\HPQ0006, ACPI\HPQ0007 is explained in this document.
Windows 7, Vista, XP Driver for device ID ACPI\HPQ0006, HPQ0007
http://www.tricksguide.com/windows-7vistaxp-driver-for-device-id-acpihpq0006-hpq0006.html
Cheers mate
"Although I am an HP employee, I am speaking for myself and not HP." :-)

Connect HP Pavillion dv9000 to HPw2207 monitor

HELP, please! my HPw2207 monitor will not stay awake. It will come one and promptly "goes to sleep". This is a new thing. It has always worked nicely. I had it turned off for ten days. When I returned, it simply would not stay open.
I really need this large monitor for my eyesight. I would appreciate any thoughts or suggestions.
Thank you.

Hello Levi4. I understand your computer is going to see at unusual, speedy timings. To commence troubleshooting, please review this Microsoft thread: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/my-laptop-goes-into-sleep-mod...
If this troubleshooting ceases to assist you, please inform me of your troubleshooting results, with clarity, and I will attempt to troubleshoot further. I'm only here to help!
Mario
I worked on behalf of HP.

Dv9000 turns on and off intermittently, wont start at all

Ok, today out of nowhere, everything on the screen of my pavillion dv9000 went screwy (repeated lines diagonally across the whole thing). Nothing was responding, or at least i couldnt see it responding, so i held the power button down to force shut it down. After that, whenever i tried to turn it back on, the lights, fan, and cd drive (or something else, sorry im not sure what it would be) came back on for a couple seconds, and then everything turned back off. Nothing come on the screen, not even the backlight. It then repeated this same thing every few seconds, even if i held down the power button, so i took the battery out to make it stop. One time it started booting up again (i did nothing different), but it only got past the first loading screen and then was blank for several minutes. I took the battery out, let it sit for half an hour, and i tried again. It still did the same thing but now the time that the lights, fan, drive are on is only about half a second. I've had the laptop for about 2 years and it has worked almost perfectly until today. Please help?
Message Edited by blisteredavalon on 10-01-2009 10:51 PM

I placed this post in another thread, but it sounds like you have a damaged GPU.
I had this problem, but I have fixed it now. Fix below.
I have FIXED my misbehaving PC, and it is running better than ever!
I had the common problem that the GPU had overheated and had become unsoldered from the motherboard.
Here is how to fix it without spending hundreds of pounds/dollars!
Equipment/skills required...
*Small flat head electrical screwdriver
*Small Heat gun or jet lighter
*basic assembly knowledge of your laptop.
*know what a GPU is.
Firstly, strip the pc down to it's basic components, IE. screen, keyboard...
remove the motherboard and unscrew the heatsink from the board, leavint the CPU and GPU
exposed.
Remove the CPU from it's mount to prevent damage to it in the next step.
Surround the GPU with kitchen foil, making sure not to cover it. (the foil dissipates heat and protects
the surrounding components)
now use a chef's style heat gun or jet lighter to heat up the GPU evenly, moving the flame in small circles, heating it up evenly. Spend about five minutes on this. (there is a covering of wax on the processor, don't worry about that...)
Remove the foil, but DO NOT throw it away! Fold a part of it up so it is approximately the same length and width as the chip on the GPU, but a little thicker. Put this folded foil onto the GPU to hold it there firmly when you put the heatsink back on. Place the heat sink and fan assembly back on the motherboard. If you cannot feel or see a pressure over the graphics processor unit, make the foil block a little thicker. make sure the foil is not touching any of the little capacitors or solder balls on the GPU. (you want to get lots of pressure with the foil. This will stop the graphics processor from coming loose again.
Put the entire pc back together and try it.
It worked well for me!
Here's a link to the entire thread.
http://h30434.www3.hp.com/t5/Hardware/Hp-G6000-Startup-Problems/td-p/91754/page/3
Hope this works for you!
Smileygeckos

HP Pavillion Notebook, Help

I have a HP Pavillion dv9000 notebook, it completely died on me a few months ago so i had it sent in and i've had it back for maybe 6-7 months and now it won't charge. I have to wiggle the connection when its plugged on just to get it to charge, its been like this for about 2 months now, I don't know if its the cord that is faulty or the connection point, or perhaps both. Not only that my computer is at the point where it won't even turn on anymore, when I do it gives me a message saying it failed to start and I can run system recovery or just normal start- up, however I can't keep it on long enough to do the recovery mode, does anyone know what is going on? Or has anyone with the same computer, had similar problems. Does anyone know how I can fix both of these problems; I am aware i will need to replace either the cord or the connection terminal, I just need to know which one.

If you can get your hands on an extra adapter that you know works, you can test it to see if it is indeed the adapter you have been using, but it sounds as if you have damaged the plug socket and caused a short. It's a VERY easy thing to do. People often do it when they put their notebook down on a table or pick it up improperly.

Blue screen after recovery on DV9000 notebook

I had to replace my harddrive, so I did so, and inserted the HP recovery disks. Ran the recovery, no errors.
But after the recovery is complete, and the laptop reboots, I get the typical loading windows black screen, and then it begins to load the initial setup screen, then suddenly the screen turns blue, and it just sits there... I have left to sit for a while, and nothing happens. When the screen goes blue, it looks like a window maximizing.
This is a HP Pavillion DV9000 17" laptop. The recovery disks are for windows vista.
I have run the recovery twice now, and the same thing happens. No errors or anything.

Thanks, I had just finished another restore... And I left it sit long enough this time i guess... It finally started the setup process. Now I am waiting on the HP software to install. But it seems to be working now.
Thanks for the idea though.

Start-up problems with no video

I have an HP Pavillion DV9000 and it is constantly powering on and off before an image even appears. I cannot get a screen to even appear with the F11 key interupt. I;m wandering if I have a video card issue or a boot up problem. I have no recovery disk either.

According to the message you have recently posted I would like to confirm that this could be a hardware issue and I strongly recommend you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer
You can also Check your warranty Here to verify the warranty status
Hope this helps, for any further queries reply to the post and feel free to join us again
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I work on behalf of HP

Windows Update Error Code 80070663 and 64C

I am running x64 Vista on an HP Pavillion dv9000 laptop.
I was cleaning up my desktop when I saw a Word doc I didn't recognize. I tried to open it and got a Windows Installer window saying "Preparing to Install". I have an activated, legal version of Microsoft Office 2007. This is the first time
I've seen that window pop up. I let it try to install whatever it's trying to install and it comes up with an error: "This update package could not be opened. Verify that the update package exists and that you can access it, or contact the application
vendor to verify that this is a valid Windows Installer update package." I am the administrator on this computer. I have full access to all files.
This prompts me to start Windows Update to see if that will fix it. That's where the error codes come in. The windows updates: "Microsoft .NET Framework 3.5 Family Update (KB959209) x64" and "Security Update for Microsoft Visual C++ 2008 Service
Pack 1 Redistributable Package (KB2538243) yielded the error codes 80070663 and 64C.
I noticed when I press Start, the power button occasionally says "Installs Updates then Shuts Down". I didn't click it because I had work open I needed to work on later. Then when I left the computer and came back, the power button didn't have
the shield on it that said "Installs Updates then Shuts Down". I shut down my computer anyway and it didn't install any updates, and this is where I'm at. I've retried installing the updates via Windows Update and it still shows the original error
codes.
I've researched this error and came across Microsoft Fix It, downloaded as: "MicrosoftFixit.wu.LB.137269729445221149.2.1". I've run it and it did not solve the problem.
Please help,
Jake

Jake, did you ever find a solution to your problem? I'm afraid I can't help if you didn't, but I'm experiencing the same problem.
I also run Vista and had no problems until recently when I had an installation failure on 12th April 2014 for the same two updates:
Microsoft .NET Framework 3.5 Family Update (KB959209) x86 - (Installation status: Failed. Error details: Code 80070663)
Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243) - (Installation status: Failed. Error details: Code 64C)
I don't know whether it's these updates that caused the problem or an earlier update that has stopped these updates been installed. The PC is generally working but Word & Excel don't load any more. I get a 'Preparing to install' popup follwed by
the message: 'This update package could not be opened. Verify that the update package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer update package.'
If you did find a solution or any one else knows of one then I'd be very grateful.
Dave.

HP Pavillion dv9000,

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