HP Pavillion DV9705ea (DV9000 series) CD/DVD not showing - Cannot boot from CD/DVD - BIOS issues!

All,
I'm having some issues here with a HP Pavillion DV9705ea machine (DV9700). I'm looking at this for a client. It had Vista home and it dropped the DVD - Wasn't in Device manager either. I checked the drivers and the Microsoft 'Fix It' man, which my client had used (Automated Troubleshooting Services) had put some random, unrelated driver in there. I removed the driver and restored the original, but to no avail.
After much playing within the OS, I managed to convince my client that a rebuild was a good idea - Both to fix this, and a great opportunity for a refresh. I managed to coax them into a Windows 7 upgrade, cool - Or so I thought.
I backed-up all of the data, popped the disk in and attempted to boot. Nothing. The machine is unaware of the DVD. Odd. I managed to ruin the Vista build on the HDD - This was partly because I was sure it was about to be wiped and partly because I wasn't exactly careful when moving data within it and powering it down incorrectly due to freezing! Academic, Vista is gone.
I attempted to boot the recovery manager, using F11 - This worked. However, it throws a zig-zag'ed, stripy screen at around 70%. Have tried this several times.
I booted from a USB HDD and ran a version of VistaPE to update the BIOS from 'F2; to 'F32'. Although this was a success, the DVD is still not recognised. I have used an independantly powered Lenovo USB CD/DVD Burner to boot from and have had no joy.
I took a second HDD, popped it into a different shell and built XP on it. I then put this in the Pavilion and booted - Got the message "Operating System Not Found". I have used my USB HDD again and booted a partition manager, I can see the HDD from here, no problems. I can also see them from VistaPE.
Going forwards - I am going to remove the DVD drive from the machine and attempt to boot from my external drive. I'm in abit of a corner at the moment as all roads arrive at the same destination - Fail.
I'm thinking 3rd party driver required? Any thoughts surrounding this would be helpful!
If anyone can shed any light on the issue, fantastic - If not, well, then it'll be an RMA for my client as this machine is out of warranty as of Feb 2009.
Cheers, Mike.

Hello,
Its just to let you know that HP laptop are the worst in the world they have a Graphics chip error in almost every model especially in DV6000 and otherDV. Then, DVD/CD does not detect at all and its all motherboard hardware error. As, i do repairing myself I tried to resold all the joints for the connector for the DVD/CD it worked but as i took off DVD and replug it its as good as dead its motherboard failure.
Now, about cameras DV9000 have a very big issue for failure of builtin cameras i think these both problems have some common reason as both Builtin camera and DVD connector on same side of the MOBO.
Please help People save money and time. Stop them to buy HP. A sincere request.
Regards

Similar Messages

Win 7 pro installed on hp touchsmart 320-1030, the machine cannot boot from installation DVD. Assist

I have installed Win 7 professional on hp touchsmart 320-1030 with an OEM DVD to overwrite Win 7 premium preinstalled from factory.
I want to reboot the machine with the same DVD after completing the installation, to test for possibility of reimage in case of crash. Although in bios, I specify cd\dvd as firts boot media, the machine cannot boot from installation DVD. I have 20 machines that behave this way. Can anyone assist?
Note: I had to delete all partitions on the PC before doing a fresh installation of Win 7 pro as Premium can not joing domain.

Hello,
So, you installed Window 7 Pro with a DVD, you boot with it to install the O.S, and now it does not work?
Have you tried to load the BIOS default values or even updating the BIOS?
If it had work before, cant understand why it does not work now...
Let me know.
Thanks,
I work for HP! Please remember to provide and if this helped click ON

Cannot boot from CD/DVD on Toshiba Satellite

I want to install Linux Ubuntu 12.04 LTS on my Toshiba Satellite laptop from my DVD with the .iso image burnt onto it. Now I need to know how I can boot into Linux live from the DVD to try it. I've tried a number of things: tapping Esc, [holding Fn]+tapping F10, [holding Fn]+tapping F12, tapping F10, tapping F12 a number of times (why would they redo the keyboard layout?), and holding the "C"-key. Nothing worked.
Laptop info: E45t-A4100
Part no.: PSKP2U-00X00L
Serial no.: XXXXXXXXX
Please help. This is getting really irritating.
- Andrey.
[Moderator edit to remove serial number.]

I can not so good english sorry. I translate the lyrics I write now using Google language tools:).
So it is, bios recognizes my cd / dvd drive already, but before the drive name is an exclamation point in front, for example before it looks like this:
* now *
* Fujitsu HDD *
*! Toshiba DVD ROM *
* FDD *
* LAN *
before
* Fujitsu HDD *
* Toshiba DVD ROM * <--- look here
* FDD *
* LAN *
I think it has something to do with the exclamation mark, because before that it was not there. When I start windows I can use my DVD drive as normal.
The first format was not a problem, I could boot from windows dvd, only, I have the notebook during the operation is canceled, since I can not boot from DVD.
I hope I could express myself.
thanks in advance
Notebook Specifications:
Toshiba Satellite L550-136
Windows 7 32bit

Satellite L70-A-13E - cannot boot from CD/DVD

I have Satellite L70-A-13E.
Windows 8.1 64-bit.
I have changed BIOS or / and TOSHIBA Notebook settings to BOOT from CD/DVD.
But my note book does not boot from CD/DVD. It always starts from HD.
I have an application that build HD Image for Backup. eg. Active Disk Image.
Program requires to boot from CD/DVD to restore image. But NoteBook does not start from CD/DVD.
Program manufacturer says that change UEFI settings from BIOS. But I can not see UEFI settings on my NoteBook's BIOS..
Would you please tellme how I can boot my NoteBook from CD/DVD.
rgds
Nevzat

Hello
Here is one useful Toshiba document about it - http://aps2.toshiba-tro.de/kb0/TSB2B03F30002R01.htm
Has your machine option secure boot in BIOS settings?

Satellite L - Cannot boot from CD/DVD

Hi,
I have the following problem u.z. I can not boot from CD if I notebook. reboot and press F12 I only have to choose from hdd and lan, cd drive it shows me not.
In bios if I go to the boot strip, he shows me first second hdd 3rd drive lan, but before the drive name, he has an exclamation point because I can not change anything.
Currently using windows toshiba 7 of which I got with the laptop and now want to install another windows 7 because I partition with the toshiba windows he can not erase me off the whole plate.
Please help

I can not so good english sorry. I translate the lyrics I write now using Google language tools:).
So it is, bios recognizes my cd / dvd drive already, but before the drive name is an exclamation point in front, for example before it looks like this:
* now *
* Fujitsu HDD *
*! Toshiba DVD ROM *
* FDD *
* LAN *
before
* Fujitsu HDD *
* Toshiba DVD ROM * <--- look here
* FDD *
* LAN *
I think it has something to do with the exclamation mark, because before that it was not there. When I start windows I can use my DVD drive as normal.
The first format was not a problem, I could boot from windows dvd, only, I have the notebook during the operation is canceled, since I can not boot from DVD.
I hope I could express myself.
thanks in advance
Notebook Specifications:
Toshiba Satellite L550-136
Windows 7 32bit

Cannot boot from install DVDs

Hello.
I have been trying to reinstall 10.4 on my powerbook g4 1.67 15" and I am finding that my laptop is having a hard time booting from a DVD. I have tried starting up the computer holding down Option as well as starting up holding down C. I have tried using the retail black Install disc for 10.4. I tried what I believe is the original gray install disc (Mac OS 10.2.7 / AHT v. 2.0.4 / DVD v. 1.1 / 691-4676-A). I also mounted a copy of the retail 10.4 on my external drive. All attempts to boot from the install disc are unsuccessful.
When booting from retail 10.4 disc, I encountered a screen at startup requesting I install batteries in my apple mouse (keep in mind this is powerbook with nothing plugged into usb nor firewire). Plugging in a mouse just got me to a blue screen.
When booting from the gray dvd that came with my computer I am getting what looks like kernel panics (a distorted fractal band across the gray apple screen) when starting up holding down c. When I start up holding down Option, and select Apple Hardware Test I get a folder with a ? and mac face. The disc runs then stops and runs and stops. I have let it run for about 10 minuets and nothing comes of it.
When booting from the external drive I would get the initial install screens, where you select language and then the process freezes - the mouse freezes and the computer does nothing.
I also just purchased a new/larger HD, installed it and gave that a try - same results.
My computer & DVD are running fine all this aside.
Has anyone encountered this. Any suggestions?
I plan to give an external DVD drive a try, once I can borrow one.
Thanks.

Hi, vcou. The gray OS X 10.2.7 installer disc did not come with your 1.67GHz Powerbook and is of no use at all with it. Put that disc aside; it was shipped with an earlier PB model. Your PB requires a minimum of OS X 10.3.7 or 10.4 to boot, depending on whether it was produced early in its production cycle or later in the run. If you can find the disc that was originally shipped with your Powerbook, try to start the machine with it and see what happens.
The black retail OS X 10.4 DVD should work, provided your PB's optical drive is functioning properly, the disc isn't dirty or damaged, and the build of 10.4 on the DVD is at least the same as the one your Powerbook was shipped with (Build 8A428). Have you started the PB using that DVD in the past? If so, then of course you know it should work. If not, then you don't know for certain that it should work.
The best case here is that your retail DVD has worked in the past, is not scratched, and just needs a good cleaning. Or the drive needs a cleaning (get a cleaning disc from a local computer store, Best Buy, Radio Shack or record/DVD store).

Cannot boot from USB-DVD on HP Envy 13

Even when the USB DVD drive is selected as the primary boot device or selected as boot device after pressing ESC and F9, I cannot boot from DVD.
According to another post I have:
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-e-g-Windows-8-and-Software/Boot-problem-but-...
I have problems booting from HDD as well, and now I also have problems booting from DVD. I have tried 3 different bootable DVDs.
Does anyone have any ideas to how the booting process could be corrupted any further and how I can regain the boot-from-DVD function? Now I cannot even run the recover DVD and recover the PCs factory settings.
However, I can still boot from HDD following the description from the other posting.
Thanks with best regards

Could you please give me the exact product number for your notebook?
If you need help finding it, you can use the following link:
http://h10025.www1.hp.com/ewfrf/wc/findModel?cc=us&dlc=en&lc=en
Thanks,
Kyle
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Cannot boot from OSX DVD - ACPI error

I am unable to boot from my OSX installation DVD. While booting I receive the following message:
Panic (cpu 0 caller 0x003A934F) Unable to find driver for this platform: ACPI.
I have tried re-installing the combo updater and flashing the PRAM, without any success.
Can anyone PLEASE HELP? My hard drive needs repair and I must boot from DVD in order to gain access to make the repairs with the Disk Utility.
Much thanks!

Will it run the Extended Tests from Apple Hardware Test (Boot while holding "D")?
If it won't boot from the install disk, it is not a problem with any software on your hard drive. It has to be a hardware problem; probably the DVD drive, since OSX is mostly working. If you have another Mac that can read DVDs and has FireWire, put the DVD in that Mac and boot it in Target Disk Mode (hold "T" while booting. Connect it to the Mac Pro with a FireWire cable, and boot the Mac Pro while holding Option. If the DVD shows up, select it and click the straight, right-pointing, arrow.
If that doesn't work, try booting the Mac Pro in Target Disk Mode (Boot while pressing "T"), connect it to another Mac via FireWire, and try to repair the Mac Pro disk with Disk Utility (Tiger version), or Disk Warrior (version 4 or later).

Cannot boot from CD/DVD

I recently replaced a bad hard drive in the Mini, an early-2006 model, and installed OS-X with no problem. Then with lots more HD space available than the original 60 GB, I thought I'd use Bootcamp and install Ubuntu. Long story short, I somehow managed to use the entire HD for Ubuntu, and now I cannot get it to boot from my OS-X DVD using any of the keyboard shortcuts. In Ubuntu I have tried the "sudo rm -fr /" command to erase the contents of the HD, but it only tells me that it cannot delete the root directory.
Any way to rescue this old Mini without again replacing the HD?

To update, once I found the rarely-used firewire cable, I tried booting the Mini in Target Disk Mode, to no avail. I guess that Ubuntu has taken over the boot sectors of the HD. I was hoping that the PROM would come into play before the HD, but no go. But even though it booted into Linux, I opened Disk Utility on My MacBook, and it did not see the Mini on the firewire port.
Bummer.

All users GONE except for "Other"...and CANNOT boot from External DVD drive

I booted the iMac (Intel...the last one with the White Bezel) tonight, and all of my users were GONE except for "Other." The internal Superdrive has had a disc jammed in it for months, so instead I have an OWC external USB/FW400/FW800 DVD drive. Snow Leaopard.
I need to boot from the SL install disc, but that must go into the external drive...which, as it's been since I upgraded to SL, the Mac sometimes sees and sometimes doesn't. Right now it can't see it. Which leaves me a big pile of crap, doesn't it?
So, what to do? I can't boot the internal drive because it's jammed with a DVD (or I spend $300 to replace what should be a $20 optical drive in it), I can't boot the external DVD drive because the iMac w/Snow Lepeord can't see it, and, meanwhile, all of my photos, etc., are on my Time Machine backup drive...which, as long as I can't do any of the above, just sits there...useless.
Can you tell I'm a bit frustrated with this?
I've reset the PRAM. I've rebooted. I've held down all sorts of combinations of keys. I've tried every single interface type on the external drive and the same thing - the drive can't be seen by the computer.
Has the internal hard drive failed? Nope. I'm tying this using the Firefox browser that's running on my Windows XP installation via Boot Camp on the internal hard drive.

Thanks, but no luck so far.
I have an old iMac G3 downstairs, and I connected it to the machine via Firewire. I could see the disk on the 24" iMac, its folders, etc. I wanted to see if I could install OS X via Target Disk Mode from the old machine to the new one, but it's a PowerPC machine and you can't do that. Maybe you can't do that from ANY iMac...I'm not that experienced.
Now the iMac isn't booting at all to Windows via Boot Camp - it's been booting for 45 minutes now with the "WinXP" logo, but nothing. I'm about to throw it in the car and haul it over to my parents, who have both a Powerbook and a 27" iMac. Maybe it'll work there. Who knows.
Other ideas...replace the internal hard drive (cheap)...if that doesn't work, I'll just sell the thing. I'm not going to sink $300 into the thing when I can get a new machine for around $600-$700. I may go to a Windows7 machine on the desktop and a Powerbook...maybe even an iPad.
I really want to love this iMac. It's my first (well, I did have the G3, but that was just to play with) Mac. It's given me a ton of problems since I bought it new. It's always been a "stock" machine - nothing weird done to it. I was hit with an iMovie update once, and that broke iMovie. Even the new iLife 2009 didn't fix it. Then, the internal optical disk drive failed. I couldn't believe that Apple used a proprietary optical drive rather than a stock Pioneer model. Price for the drive alone? $200.
I installed Snow Leopard 2 months ago, and that completely broke my ability to use external optical drives. Sometimes they work...most times they don't. This is an ongoing problem that many people are having (check the forums)...but no fix. Where does that leave me? With a useless computer.
So, I've boiled it down to this: I love the Mac software. I hate the hardware. Sure, it's pretty, but if something goes wrong, get ready to pay. I hate that Apple knows about problems, yet does nothing to address them, like the problem with external optical drives and Snow Leopard.
I bought the Mac because I was sick of Microsoft not being able to simply produce an OS full of security holes. Often times I read people bashing supposed "driver ****" with Windows, but look at what users of Windows machine are demanding of Microsoft - "please make my software compatible with the trillions of combinations of hardware that can run the os...all the way back to stuff that was created in the mid 1990s." Meanwhile, from my experience, Apple can't get their software to work with their own proprietary, supposedly vertically-controlled hardware.
Windows7 is a not bad OS. It's got it's faults, of course. But, if my optical drive failed in a Windows box, I'd have it replaced in 10 minutes...with a bluray drive...that can write...for under $100.
I use my computer for pictures, etc. In fact, we were ready to send off to iPhoto for our yearly photo books. That's not going to happen, as the photos are forever trapped on my Time Machine backup drive (lesson learned: dump photos to a generic format...fat32 works...just in case you decide to switch from Mac to Win7). iLife is great. MS Office is great, too, on the Mac. I love the little things the Mac does right.
After years of screwing around with my Windows box, I wanted a computer that acted like a consumer electronic device. That's not what I've gotten.
Ugh, so now do I buy a Mac Mini for $700, a new iMac for $1,400, or a Macbook Pro and a mac mini?
...or...do I continue to work within this silly Ubuntu Linux world?
Whatever the answer, I wish I didn't have to ask the question now.

The Air cannot boot from external dvd-drive

Hi!
I am using my rev.2 air, 1.86 Mhz prosessor, 120 GB HDD, leopard 10.5.7 with a Samsung writemaster external dvd-writer, but I am having problems booting from it.
When I try to boot (pressing option) I can choose the disc and the applesymbol will appear, but the spinning wheel below does not, and the screen just stay the same until I cut the power.
I have tried to boot both the original OS X-disc and Windows 7 (both through boot camp and normal restart) with the same result.
Any help will be...well, helpfull

Not sure if this will help - but whenever I need to boot from an install disc on my MBA - i turn on the MBA and hold the 'c' key until i hear it loading the disc. that's how I boot off of optical discs... worth a try?

Cannot boot from cd/dvd drive

toshiba a135..
under f2 setup
i go into the bios boot options menu and it has four options..
cd/dvd
hdd
fdd
lan
i put cd/dvd at the top and save..then check and it truly is at the top of the list..i have even on one occasion disabled the hdd as a boot option..
computer does not read from cd/dvd and gives the missing ntldr msg..this is not the problem..
when i do f12 to select boot option it only list the following
hdd
lan
i dont know or understand how the f12 boot options are different from the f2 bios setup options..or how to get them synchronized so the computer can boot from cd..the drive works..spins and acts like it is reading..but is not loading because the f12 boot options do not have cd/dvd among the options and apparently the bios settings are not being used..
i need to know how to fix this problem so i can reload the operating system on the computer..

irkeith wrote:
hi rick..
that is a good answer..the reason i had not thought of it is the cd/dvd seems to function..it opens and closes..it spins..and the light blinks as though it is reading..is there any simple way to verify that this is the case..
thanks
Well, the 'gold standard' to tell if the drive is good is to try to boot from it...
A fault in the read head or associated circuitry would not stop the tray from opening/closing, the drive from spinning or the read light from flashing.
You might try cleaning the optical lens. Use a Q-tip and denatured alcohol, very gently.

Cannot create bootcamp, cannot boot from Windows DVD or Bootcamp USB.

2011 Mac Mini, running 10.9 Attempting to create a bootcamp installation. Note that I have done this many times with other Macs, including similar Mac Minis.
I get through the Bootcamp assistant process of downloading windows support files and creating a USB drive for the install, I partition the internal 500gig hard drive in half. On reboot all I get is a black screen. Not a Black screen with flashing cursor, no error of any kind, just completely black, I have waited for over 45 minutes and it never changes. I have repeated this process several times, letting bootcamp assistant remove the partition in between, with several versions of the .iso file. I have recreated it from an original Windows 7 Pro 64bit. I have downloaded an iso of the same from Microsoft. None give any different results. I have reset the PRAM. I have a external Apple superdrive and have booted up to startup disk manager and can see that the USB is a valid boot, the Windows DVD is valid and there is an option for EFI Boot. None work, all give the exact same black screen with nothing. When booting from the Windows DVD, you can hear it spin up and read for a short while, then is stops. I have read and tried all the related posts here and on any web site I can find, although there are few and most just point back to the same articles here.
Help, tis is driving me crazy! I know it can be done, but there is something at work here I can't figure out.

You need to use a USB2 flash drive for BC Drivers/Windows ISO, not a USB3 stick. Windows installers do not support USB3 out-of-the-box. On Macs, BC drivers will later add support for USB3.

Cannot boot from USB/dvd-drive on Satellite Pro M10

Hi,
since the internal dvd-drive is broken, an external USB drive is used. Now, I need to reinstall windows on a new harddrive. How can I boot from this external drive? (I do have a Floppy disk drive, but I cannot find the right drivers)
Thanks,
Luc

Hi,
you dont need any drivers for that USB-drive because the USB-floppy is a integrated peripheral of your computer. That means, everytime you connect the floppy to your machine, the computer sets that floppy like a internal hardwired floppy and thats the reason you wont need any drivers.
Its already installed when you plug it in.
Cheers

Cannot boot from CD/DVD Rom

I already have it set to boot to the device in the BIOS / Setup program.

So what happens when you have a bootable CD in the drive?
Hit the ESC key at the HP blue screen and pick your device.
HP DV9700, t9300, Nvidia 8600, 4GB, Crucial C300 128GB SSD
HP Photosmart Premium C309G, HP Photosmart 6520
HP Touchpad, HP Chromebook 11
Custom i7-4770k,Z-87, 8GB, Vertex 3 SSD, Samsung EVO SSD, Corsair HX650,GTX 760
Custom i7-4790k,Z-97, 16GB, Vertex 3 SSD, Plextor M.2 SSD, Samsung EVO SSD, Corsair HX650, GTX 660TI
Windows 7/8 UEFI/Legacy mode, MBR/GPT

HP Pavillion DV9705ea (DV9000 series) CD/DVD not showing - Cannot boot from CD/DVD - BIOS issues!

Similar Messages

Maybe you are looking for