HP Pavillion G7 series laptop Windows 7 Home premium 64 bit

I have an HP  Pavillion G7 series laptop, On trying to install latest version of Skype, Skype downloads but won't install. Error message "internal error has occured"  code 1603.  My local comp engineer investigated and determined that the Sonix integral camera was not compatible with the latest Skype version. To get Skype to install, the integral camera was disabled which allowed Skype to install but i have to use an external camera. Not always convenient. Does anyone know if a fix for this problem is being addressed ??
Many thanks,
Cybee

I would suggest going back into the recovery manager and doing a system restore (not recovery) back to a previous point where you know it worked.  The other option would be to do a recovery but you will lose all data that is not backed up.
Restore:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01835735&lc=en&cc=us&dlc=en
Recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01867418&lc=en&cc=us&dlc=en
I am an HP employee.
Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.
Please click the White Kudos star on the left to say thanks.
Please mark Accept As Solution if this resolves your issue.

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