HP Pavillion: No Sound after System Recovery

Due to problems with Norton Security, I had to do a complete system restore to factory defaults. I then removed Norton Security, Installed Trend Micro, and restored by backup making sure not to include any Norton folders/files.
While working on the computer, I noticed that the HP Advisor program would start and then I would get a message from Vista saying it was no longer working. I checked on the internet and decided to remove the program.
Everything else seems to be working except the sound. I know the speakers are getting power, I have checked the device and disabled and re-enabled it, checked the mute button, checked the volume in 3 places (software, keyboard, sound device) and still nothing.
I tried going to HP and downloading an updated driver - ha ha, My computer wouldn't boot and I had to back it off.
On the Control Panel -> Sound, I have two icons:
1) Speaker, Realtek High Definition Audio, Working (with a little green circle and checkmark)
2) Realteck Digitial Output, Realtek High Definition Audio, Working (no circle with arrow)
The speaker wire is "grey" which plugs into the "grey" "Side" connection on my computer.
I am assuming this means one of a few things:
1) the current driver files are corrupted somehow
2) the registry is hosed for the sound software (are there any hooks in the registry for sound??)
3) something did not get restored properly or was removed with the HP Advisor program
Can anyone shed some light on where I can get the original driver files to reinstall??
Thanks.

WCM, normally when you have sound problems after a System Restore, it can be traced to settings in the Control Panel. I would check all of them. If that doesn't work, reinstall the sound device driver to see if that helps. Also, check to see that your sound device is selected as the default.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
++++++++++++++++++
**Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
Intelligence is God given; Wisdom is the sum of our mistakes!
I am not an HP employee.

Similar Messages

No sound after System recovery DV6119us

I just did a recovery and I now have no sound from the Altec Lansing speakers or the head phones. I downloadred the SP 33867 and still have no sound. The Mute button does not change colors.
When I go to the Control Panel, Sound and Audio, it says No Audio Device.
Help needed please.
Brian

HI,
brianmorgan17 wrote:
I just did a recovery and I now have no sound from the Altec Lansing speakers or the head phones. I downloadred the SP 33867 and still have no sound. The Mute button does not change colors.
When I go to the Control Panel, Sound and Audio, it says No Audio Device.
Help needed please.
Brian
Which version of Windows is installed and is it 32 or 64-bit?
Have you followed the Things to do after performing a Recovery document yet?
In the device manager. (in start search box type devmgmt.msc and press enter) Do any devices have a yellow exclamation point next to them?
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Lost Quickbooks data after System Recovery

Is there anyway to recover Quickbooks data after system recovery?

Quickbooks is an accounting tool designed and marketed by the Intuit Inc. mostly used for financially-related processes anywhere in any big or small organization. So, financial means quite important and very useful data to store..so there are number of possibilities of QBW file or QuickBooks database corruption.
Read More: http://www.filesrecoverytool.com/quickbooks-recovery.html
use free trail version demo

Installing software is happen and reboot nearly one day after system recovery.

HP installing software is happen and reboot nearly one day after system recovery.
I have done the recovery for my lap
1)After recovery done system get reboot and hp software installation menu has came.
2)HP software get installed , and then rebooot.
3)This HP software installation menu is come and reboot the pc and again it come. it doesn't finish
this is running more than 24 hrs.
4)please guide to resolve the issue.
System Model: HP Pavilion dv5 Notebook PC
Operating system: Windows Vista Home Premium
Please use the link to download the video of my problem, which used understand the issue:
https://www.dropbox.com/s/bf7e08lmdrn32t1/HPSoftwareInstall-1.rar
https://www.dropbox.com/s/4k4rug8pvs3w6qu/HPSoftwareInstall-2.rar

Satellite C75D-A7370
ordered recovery media from Toshiba and installed it. .... I tried to call Toshiba support, but because I am outside my warranty, I was told I would be charged for support.
It is running Windows 8..even though it is supposed to be on 8.1 (according to the sticker on the bottom of the laptop).
The product key is buried in the hardware.
According to the spec above, the original model shipped with Windows 8 and needed to be upgraded. My guess is that they later shipped the same model with Windows 8.1.
It appears Toshiba shipped the wrong recovery media.
Explain that when you call.

Missing files after System Recovery, HP Pavillion G62, Windows 7, 64 bit.

My 5 month old laptop is showing signs of slowing down. When this occurs I do a system recovery in an effort to correct any problems. After completion of system recovery I always get the following error;
                         (the system cannot find the file specified (Ox80070002))
                           C:\users\owner\applicationdata\locallow.
                           C:\users\owner\contacts.
                           C:\users\owner\searches.
The notice is in Notepad. None of the files can be found with a search from the main menu. If no refererence to the files can be found how does the computer know they exist? My feeling is that the computer cannot operate up to speed with missing files?
I do have some other oddities occuring but I don't think you can solve anything if files are missing.

Those are user file locations and will not affect windows or how it runs, you can ignore that error.

Wrong version of Win 7 after system recovery.

My Pavillion dv7 I purchased from Best Buy about 6 months ago hiccuped and died. I wasn't able to do a system recovery, but was able to do a system restore. After figuring out that I needed to turn off the wi-fi, I have stumbled across another problem. The activiation key on the sticker on the bottom of the computer will not activate Win 7. The sticker says that it is for Win 7 Home Premium while Win 7 Home Basic is currently installed. How can I unlock the correct version of Win 7 that was installed AND PAID for on this computer so it will function again.
Thanks!!

vcmoose wrote:
The computer was completely dead at start up. I was able to get to the bios, then f8 and do a boot into safe mode, but was never able to resolve the issue via the troubleshooting and dianogstic features built into win7. Tried to do a system recovery, but none of the older restoe re points were any good. System restore was my only option.
As for the restore disk, I didn't realize this computer came with any. I'll look again through my stuff to see if I have them. If I do, then just pop them in and let 'er rip? If no disks, then what?
Do you still have the recovery partition?? You could mark the recovery partition (Control Panel-Administrative Tools-Disk Management) as active and reboot. It will (should) act like with the recovery disks in..
If all fails, install an OEM version of Windows 7 Home Premium (borrow, download etc..) and use the product key from the bottom of the laptop...
Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
Testing - HP 15-p000
HP Touchpad provided by HP
Currently on Debian Wheeze
*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

Resoring partial backup after system recovery?

HP Pavillion D4990y
Vista Ultimate X86 at SP2
Had to do an HP System Recovery (F11 during POST). Chose to do a partial system backup (creates *.zip files) to an external HDD and followed instructions. After recovery, cannot restore.
This seems to be a widespread problem when trawling the WWW.
What's the trick, here? I can get the User files back, but I surely would like to restore the software and other programs added after purchase.

AlphaBeta wrote: HP Pavillion D4990y Vista Ultimate X86 at SP2 Had to do an HP System Recovery (F11 during POST). Chose to do a partial system backup (creates *.zip files) to an external HDD and followed instructions. After recovery, cannot restore. This seems to be a widespread problem when trawling the WWW. What's the trick, here? I can get the User files back, but I surely would like to restore the software and other programs added after purchase.
Hello AlphaBeta, Anytime you do a HP Recovery Restore, it is always recommended to perform a backup first, of your important data. There is always a risk that something may go wrong when performing a HP Restore Recovery.
HP also recommends performing a destructive recovery, that will format the hard drive and wipe the hard drive clean.
I have never used the method you mention, but if you have access to some zip files, you may be able to unzip these files and gain access to the files in the zip package.
Just some thoughts.
Please click the White Kudos star on the left, to say thanks.
Please mark Accept As Solution if it solves your problem.

Reinstallation of PS CC trial after system recovery

I installed PS CC trial on Dec 21, 2013. After a system recovery PS is gone. I find no way to reinstall in the open trial time.

Run the Creative Cloud Cleaner Tool and reinstall everything.
Mylenium

Unable to reinstall HP MediaSmart Photo/Video/Movie after System Recovery

My NoteBook originally came w/ Vista Ultimate & HP gave me a a disk for upgrade to Windows 7.
Doing another System Recovery and while upgrading to Windows 7 it was recomended I uninstall HP MediaSmart Photo/Video/Movie since it might not be compatible w/ W7, which I did. After recovery/upgrade I find out HP has me reinstalling the same version. However, it will not install. I get the following message:
"Error applying transforms, Verify that the specified paths are valid. C:\HP\tmp\src\1033.mst"
product #: HP DDX16 Premium Series
p/n: NK135AV
model # X16t-1200
Windows 7 Ultimate 64bit (Upgarde to Windows 7 Ultimate provided by HP. Originally came w/ Vista Ultimate.)

Hi,
The download page for a lot of notebooks often has multiple entries for the same software - for both drivers and other software, just install the latest version.
When you believe that you have installed all relevant software and drivers, you can always check by opening windows Control Panel and then opening Device Manager - look for any entry here that has a warning icon ( yellow triangle ) next to it. If you find any, right click on the problem device and select Properties. Click the Details tab, choose Hardware Ids from the dropdown box and post back with the details shown under Value.
Best regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

After system recovery on a Pavilion 513n with XP SP2 I cannot run CD's created with Iomega Hotburn.

I have a 9 year old Pavilion 513n running Windows XP SP2. I have two RAM sticks, one of 1GB (added) and one of 256MB (the original with the computer). The hard drive is a Western Digital 80 GB. The CD/DVD drive is the original with the computer. I recently had to do a system recovery due to a corrupted Windows file using the HP System Recovery Disks and an SP2 disk from Microsoft. Since then, the computer will not recognize nor read CD's created on an Iomega external CD burner using Iomega Hotburn software. These CD's worked fine previously even after system recoveries. Other CD's run fine. I have done previous system recoveries in the last nine years, and have never encountered this problem before. I am hoping someone else may have run into this and can help me.
Thanks

I think this problem is more of a hardware issue. Have you tried using a linux live cd?
If it boots fine into safe mode then it is an installation/driver issue. Safe mode bypasses most driver problems. I would suggest you try using virtual pc from microsoft it is free and try it withing windows it is very, very easy to use to set up a virtual machine.
It COULD be a hard drive issue, if so i would try a low level seek format, and then install windows. Low level formats are NOT windows formats. Try installinf say PCLinuxos 2007 and if that works there is a problem with your drivers.
Ultimately it may well come down to hardware, just use other options to actually isolate if it is a hardware problem or not.

Windows Update extremely sluggish/useless after system recovery.

Hello there,
While trying to help a friend with his laptop, I have come across a bit of a problem, which seems fairly unique. After having searched the 'net and the Knowledge Base I am about as clued in as when I started, which is to say not very.
Machine: Satellite 1800-412 (Danish).
Did: Recover system to scratch back to XP SP1a (DK).
Problem: After doing a complete system recovery using the original recovery CDs, Windows Update runs *extremely* slowly, if at all, once it gets to the point where it scans for which updates you need. I have so far managed to get one (1) update downloaded, a small one. As an update is attempted the CPU usage peaks to 100% and stays there until I give up and hard reboot, since the machine is now nearly useless and sluggish to the point of appearing frozen.
Tried to: Manually applied different updates downloaded directly from Microsoft, like Internet Explorer 6 sp1, XP SP2 (DK), different updates and patches to XP, downloaded and checked/tried to reinstall drivers from Toshiba (they are up to date). Checked that systems boots cleanly with all devices recognized. Checked the system clock. Searched the Toshiba KB, searched the internet, searched the Toshiba support forum. Pulled some hair in desperation. I must have restored the system 4 times by now in order to try different ways of patching the system with updates.
Peculiarities: It is apparently *only* Windows Update, which causes this problem, and only after the very first little bit, where it updates the Windows Update engine inside Internet Explorer. Before I attempt to run an update the machine apparently works normally. I can surf, download, install and run programs and what not. (No, I did not visit any suspicious websites.) If Windows Update runs automatically in the background / 'in the tray', the very same thing happens: Machine suddenly becomes useless and stays that way.
The machine is on a local area network behind a bullet proof OpenBSD firewall, no other Windows machines on the inside, so there is zero chance of a fast infection from the network causing the problem.
Unfortunately: Manually downloading and applying the patches is not an option as I want to activate Automatic Updates before handing the machine back to its owner.
Hope some of you might have an answer to this one, as I have never experienced nor heard about something similar before.
Frank.

Hi Stefan,
Yes, that might be a possible solution, and I have been thinking along those lines myself. The trouble being that I don't have a CD with the correct version of XP (XP Home Edition, Danish) for which the machine is licensed, and here in the middle of the holiday season I have a bit of a problem tracking one down. I even tried calling Microsoft support and Toshiba to see if they would be kind enough to mail me a spare CD. No such luck.
The machine is used by a friend of mine, who has a severe physical disability. It is his main 'communication platform' and he operates it using a single button switch interface. So every additional day of downtime is a bit of a problem. I will probably have to reinstall it for now using the SP 1a base software, then completely disabling the network interface to avoid infections while I look for a XP CD.
The closest I can come to an explanation is that 'something' that Windows Update automatically installs conflicts with the factory supplied software. The problem happens even with a completely freshly recovered setup, so I was hoping this would be a known if perhaps a bit obscure problem.
Thanks again. :-)
Frank.

Windows doesn't start after system recovery

I am using Presario 5180CF and my desktop has required system restore for several times with increased frequency for the past month so I decided to do a system recovery to return the computer back to its factory conditions. I managed to complete the process. However, after shutting down the computer, I couldn't start windows and it kept returning to the start up screen (with the HP/compaq logo) after loading. After 2 times, I was prompted to do a system restore but the process could never finish and it always hang after the "windows is loading files' bar has finished, sometimes it shows a blue screen. I attempted to do a system recovery again but the same thing happens. Would anyone be able to help me with this or is it time to buy a new desktop? Thanks in advance for your help!

Test the hard drive then the memory modules, post back the results.
Start at the Second Post
http://h30434.www3.hp.com/t5/Notebook-Lockups-Freezes-Hangs/How-to-test-RAM-and-HDD-Hard-Drive/td-p/...

HT1473 Is it possible to sync the content on iPod Classic to iTunes? My computer crashed and I don't have a backup after system recovery.

My computer crashed. I did a system recovery. Is it possible to sync content from iPod to iTunes? I do not have a back up of my iPod content. I downloaded a lot of CDs individually to iTunes library.

and this one:
https://discussions.apple.com/docs/DOC-3991
Regards.

File recovery after system recovery?

One of our students has a laptop that has had a system recovery performed on it by someone else by holding the zero key while pressing the power button. I'm trying to see if any file recovery is possible using standard forensic tools or suites. I haven't been able to find out exactly how the system recovery process works so I don't know what I have to work with. Does anyone know how the original partition is cleaned up before copying the files from the hidden backups?
Thanks in advance for any help or information you can offer.
Bill
[email protected]

Same thing happened to me except that they were audio MP3 files. Where did all those WAV files go?

Photoshop 7.0 After System Recovery

My computer started this Compaq System Recovery, and every programs I had were deleted and lost. Thank God I still had most of my files. Anyway, as I turned on Photoshop again, it said "Could not complete your request because of missing or invalid personalization information."
I am in great depression right now, and was hoping to have a reply as soon as possible. I can't live without Photoshop. Photoshop is my life now. But here are some information about my system:
My Computer: Windows XP
Adobe Photoshop Version: 7.0
Computer Crash Date: March 22, 2006
Got the Photoshop from: The PC with it.
If I have to reinstall Photoshop, how? It cost too much, and it came with the PC already. Please do help. I am trying my best to fix this.

On the list of forums in http://www.adobe.com/support/forums.html the
general Photoshop section, for Windows or Macintosh, is called "Adobe
Photoshop® & Adobe ImageReady®", 5 lines up from Photoshop SDK.
Aandi Inston

HP Pavillion: No Sound after System Recovery

Similar Messages

Maybe you are looking for