HP Pavillion Touch

Laptop was sent in for repair because screen was black. Paid $272 to repair and returned with line down right side of screen. Line appears to be spreading. Called repeatedly for 2 1/2 weeks awaiting a return call from a supervisor "within 48 hours." Please contact regarding repairing laptop WITHOUT additional charges as it was returned to me this way or advise on filing official complaint with VP of Customer Service. Laptop is presently in California tech service/repair. Case # 7502113892

Hello Seaskymoon. I can agree that the solution you are asking about is correct. It is further supported in the following HP document (under "Rear panel components"): http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02027229&tmp_task=setupCategory&cc=us&dlc=en&lc...
The entire document does contain more relevant information, of course. Please let me know if you have any other questions or concerns.
Mario
I worked on behalf of HP.

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Poor quality / background noise on the udio output on HP Pavillion Touch laptop, 15", Windows 8.1

I have a 2 week old HP Pavilion laptop that's great with one major exception...
The audio through headphones is terrible!
There is a lot of interference sound, humming and crackling, like static noise, which is there all the time and fluctuates as the PC is used. It's pitch changes slightly when I use the touchscreen or press buttons.
The sound issue is there with headphones of all quality and doesn't matter whether the power is in or not!
From what i can see the laptop uses HD Realtek Audio, the driver says 'ip to date'
Please help me, I listen to loads of music and movies via headphone and this is driving me crazy!

Hi Barnesy,
Welcome to the HP Forums! If I understand correctly, no headphones will play properly and there is no issue when just using the speakers themselves. If the pitch changes as you touch the screen and keyboard is sounds like there is a loose connection there somewhere. Since, this is a new notebook I would suggest that you call HP Total Care at 1-800-474-6836 in North America or visit the link below if you are outside North America.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

Hp Pavillion touch screen laptop Harddisc not installed

Hey there, In the middle of watching netflix the other day, my computer decided to die. It stopped working, froze up and shut down. Upon restart, brings me to what seems like the BIOS screen, advising me to install an OS on my Harddisc but when I do a "quick check" or and "extensive" it says that the harddisc is not installed, which it wasnt doing yesterday... Im wondering if anyone can help, Im no good at this technology stuff, anyone else have this issue? I read up on HP Smart Protect too, could it have something to do with that? I might cry if I need a new hard drive.- Janelle

Hi there , Thank you for visiting the HP Support Forums and Welcome! This is a great site to get answers and ask questions. I would be happy to assist you. As there are many models of HP Notebooks, I would need the model number. (How Do I Find My Model Number or Product Number?). Also please respond with which Operating System you are running: Which Windows Operating System am I running? I understand from your post on the HP Support Forums, that you are receiving error messages in the BIOS. Is it possible for you to screenshot the exact error for me and attach it to a post? In the meantime I did find some troubleshooting documents for you to try. 1. HP Notebook PCs - Resolve Boot Device Not Found Error Message (Windows 8, 7).2. HP PCs - Hard Disk Error Displays before the Computer Starts.
Please re-post with the detailed results of troubleshooting, the exact error message, your Operating System, specific model, and any new information you received while troubleshooting.
Thanks.

My product is unlisted?? Pavillion 15-n265nr

I received an HP Pavillion Touch Smart 15 laptop as a gift. After fixing the Ralink wifi that didn't work out-of-the-box due to Windows 8 and installing classic shell and my other software, I decided to update all the drivers from HP. However, HP's website does not recognize my model, product, or serial numbers.
I found a comprehensive list of Pavillion 15 SKUs and the model numbers jump from 263, 264 then to 267. What gives? I was able to enter my serial number to check the warranty and that was recognized and returned the correct dates. Why is my laptop completely unsupported on the HP website? How am I supposed to get drivers?
Thanks for any help, I've never seen this issue before!
Dylan

Hi, Dylan:
This is a consumer to consumer forum. No one representing HP will respond to any posts here.
This is the only n265 model support page.
http://h10025.www1.hp.com/ewfrf/wc/product?product=6796216&cc=us&dlc=en&lc=en&query=15-n265&tool=
Look at the product specs. If it has the same hardware as yours, then you can use the drivers from this model.
I will report your model is missing and ask HP to provide a support and driver page for it.

The touch screen on my nearly brand new Pavillion lap top running windows 8 no longer works.

The touch screen on my nearly brand new Pavillion lap top running windows 8 no longer works. Cant use calibration tools as there's no response to touch. No option in control panal to turn on or off touch capability. I have no computer background so cant really get to technical. Is something simple turned on or off located in some mysterious place? F key or something? Bad machine? Thanks for any input. Sarah

http://www8.hp.com/au/en/drivers.html
I found the driver at the above link. I installed the driver, disabled my graphics card and rebooted. The touchscreen worked. Then I enabled the graphics card. So far so good. Hope I dont have to do this routine too often.
Good luck with it.

HP Pavillion 23tm touch screen does not work with Windows 8

I shipped my ASUS computer for repair and when I got it back the touch screen no longer works.

wilandmari wrote:
I shipped my ASUS computer for repair and when I got it back the touch screen no longer works.
Hi,
ASUS does not make "Pavillion 23tm ", only HP. Anyway, hope no damage after a repair. Please try:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=au&lc=en&docname=c03488148
Otherwise, ask the repairer to fix it for you.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Replacement non touch screen for Pavillion TS 15-B103AU

He, we have a HP Pavillion TS 15-B103AU with a cracked screen. IS there a DIY replacement screen I can get to replace it? I"m an IT professional myself so am confident doing the work, also I'd prefer a non touchscreen as we never really used the functionality anyway and I know a non touch screen would be a lot cheaper

Hi,
Please check part # on the second manual of the following link:
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&lc=en&dlc=en&document=&product=5358508
The manual also shows you how to replace screen (page #60).
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

How can i find serial number and UPC of my laptop pavillion dv6 touch screen

How can i find serial number and UPC of my laptop pavillion dv6 touch screen if i do not have the sticker at the back or below the battery .. thanks

Hello,
The hot key combination you can use at the desktop screen is "FN + ESC". That should bring a system information window on the screen with the computer information including the serial number.
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HP Pavillion dv3: Volume Icon on keyboard doesn't turn on when touched

Hi guys!
I have an HP Pavillion dv3 notebook and it has touch sensitive volume and wifi controls at the top of the keyboard. when you touch it and it turns blue, then it's on, when you touch it and it turns red, then its off.
recently though, the volume control on my keyboard has been red, and even when I click it it's still red. it doesn't turn on. I checked the volumes on the screen and they're all alright, the sound card is fin, only problem is the volume button on the top of my keyboard doesn't turn on.
how do I fix this? I can't hear any sounds because of this.
thanks. God bless

Hi undignified,
Welcome to the HP Consumer Support Community! It looks like this message was accidentally posted twice. I am going to lock this instance of the thread and redirect everyone to this thread, or the one posted first.
Thanks!
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Pavillion TouchSmart touch stopped working after HP Photosmart Printer Installed

I bought a new HP Paviliion TouchSmart 23-h056 All-In-One and the touch screen worked just fine. I then installed a HP Photosmart 7520 All-In-One printer/scanner/copier and the mouse pointer works on the screen, but the touch on the monitor no longer works. The system came pre-installed with Windows 8.1. Please help!!!
This question was solved.
View Solution.

Cselas1962, welcome to the forum.
Here is the Win 8.1 driver for the printer. I suggest checking to see if the driver that is installed is the same or newer. If the one in the link is newer, you should install it to see if that helps. It could be that there is a driver conflict with the driver for the Touch screen.
Please click "Thumbs Up" if I have helped you and click "Accept as Solution" if your problem is solved.
Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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Dual Monitors With HP Pavillion ALL in one Touch screen

I hope somone can help me with this I have a hp pavillion all in one touchscreen with wireless capabilities.I want to utilize my older computer monitor a compaq to work with my All in one. so utilizing dual screens. I brought a vga to usb adapter and the all in one does not detect the older monitor. Could someone please advise I went into the screen resolutions and click detect and nothing when i click to identify it shows 1

Ywillia, welcome to the forum. Here is a guide that may help you solve your problem. If it doesn't help, you should provide the model of the old monitor so we can check to assure that it is compatible with Win 8.1. Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.

How can I disable touch screen for HP Pavillion DV3-2310ea

Howdy
The touchscreen on this laptop can be annoying - even though I've reduced the sensitivity, living in a cat rescue home is challenging to say the least when a strand of cat fur gets on the screen or when a tail brushes the screen, not to mention a cat sneeze -_-
I've been looking around for solutions and I found one stating unchecking the box in "Pen and Touch" in the control panel - however on this laptop there's no box to uncheck
I can't find any settings to disable touch screen, so would anyone know if there's a driver I can temporaraily disable (I'd like to KEEP the option to enable the touch screen - just to show off to friends )
Thanks for your time - Gypsy
P.S I'm sorry if this topic has already been discussed I've just joined to ask this question

Hello,
Would like to leave my contibution on this post:
In order to disable the touchscreen, you have to go to control panel, select Tablet PC settings, then select Pen and touch and do what the print screens below show you:
Let me know if this sorted out your question.
Thanks,
I work for HP! Please remember to provide and if this helped click ON
Attachments:
12513771_image7.png ‏35 KB
windows-8-tablet-pen-and-touch-settings.png ‏154 KB

Is my pavillion p2-1049 a touch screen model

i have a new hp p2-1049 pc with windows 7 , is this pc equipped with touch smart , or touch screen capabilities, if so how do i use it ?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Touch screen doesnt work on hp pavillion touchsmart 14

The problem: The touchscreen on my touchsmart 14 sleekbook doesnt work.
A couple weeks ago I had this weird problem where the clicker/mouse/arrow thing kept going up to the righthand corner of the screen and I couldnt get the mouse back down even though the scroll pad was working.
I kept having to restart my computer to make it work
Now the touchscreen doesnt work at all and I dont know how to fix it, and yes my computer has been turned off an turned on since then many times
Thank you
Also I did all of this
Press the Windows logo key + X.
Select Device Manager from the list.
Click the little arrow next to Human Interface Devices to expand the list and update the driver.
Click the touch screen driver
Right-click, and select Enable from the list.
Click Yes on the dialog box that asks if you are sure you want to enable the touch screen driver.
I had to disable and re-enable and it doesnt work

Good Morning @HSolomon ,
Welcome to the HP Forums!
It is a wonderful place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you are experiencing a difficulty with your touchscreen. Here is a link to Troubleshooting touch screen issues in Windows 8 that will assist you through some steps.
Have you tried Using automated troubleshooting (Windows 8) to overcome this difficulty.
Have you ran the HP Support Assistant to aid with HP updates and help resolve issues?
You may also consider contacting HP support for assistance. They can remotely access your system to help overcome difficulties.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP TrueVision HD Touch Screen Pavillion, Model 14-b109wm

My laptop is two months old. I'm not sure but I believe the speakers and headset outlet went "out" about a month ago. The system sounds work just fine. YouTube or videos on facebook play without any sound. I checked all avenues possible and the speakers are reported to be working. No necessary updates were indicated.
I researched everywhere & found a site which recommended deleting c:\(x86)moboengine which I did this evening. I then rebooted the computer, opened a video & got audio which had no audio previously. The next video played with no audio.
This has happened a couple times, even before deleting the above progtram. It seems the audio works ONCE after rebooting. Is that possible?
Please, someone help me; I have struggled with this issue far too long. Thank you for any assistance.

which OS are you using
Dan Asee

HP Pavillion Touch

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