HP Pavillion TouchSmart 15 Notebook HELP

Hello, I am having issues with my laptop starting up.
- The last time I used it and all worked normal was on Saturday, July 18 (2015).
- The light turns orange and then white. And stays orange.
-When you open it, it automatically "wakes up" and starts to turn on but turns off before the HP logo even has a chance to appear.
- switched batteries with sis same. Hers great,mine same issue.
- turned on without a battery and it doesn't turn on and does the whole wake up and goes off thing
What is happening? The bag it was packed in got wet but I don't know if it could be water damage.....please!!!

Hi ,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!
I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion TouchSmart 15-n047cl Notebook and issues with your Notebook not starting. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.
Here is a link to computer won't start for Windows 8.
You could try to reseat the HDD and memory. Here is a link that shows you how. I hope this helps. Thanks.

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If you can get your hands on an extra adapter that you know works, you can test it to see if it is indeed the adapter you have been using, but it sounds as if you have damaged the plug socket and caused a short. It's a VERY easy thing to do. People often do it when they put their notebook down on a table or pick it up improperly.

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core 2 duo cpu, T6500 @2.10 GHz
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Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop and install using the downloaded file.
```````````````````````````````````````
If still no sound,try a hard reset, works sometimes.Disconnect all external devices first.
1-remove power cord and battery
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4-power on
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Hi
Product Name: HP Pavillion g6 Notebook PC
Operating System: Windows 8.1 (just upgraded)
Description: There is an audio issue. Sound does not work at all. Issues include:
iTunes error message: iTunes has detected a problem with your audio configuration. Audio/video playback may not operate properly
youTube issues: a video will play for 1 second, and then display error message
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This question was solved.
View Solution.

Hello Pipster100,
I would like to assist you with getting this audio issue resolved with your HP Pavilion g6 Notebook PC. So I can better assist you, please provide me with the model/product number from your notebook.
Also, something that you can try is to use the Recovery Manager to Restore Software and Drivers. Once you open the HP Recovery Manager, install the audio driver that will be listed under drivers.
Looking forward to your response.
Thank you,
I worked on behalf of HP.

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Hi,
I have a HP Pavillion g7 Notebook which originally came with Windows 8. I have downgraded to Windows 7 64 bit but I can not find the universal serila bus controller drivers for this version of Window.
I have a Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller -
1E2D PCI\VEN_8086&DEV_1E2D&SUBSYS_1845103C&REV_04\3&11583659&0&D0.
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D PCI\VEN_8086&DEV_1E2D&SUBSYS_1845103C&REV_04\3&11583659&0&D0
HP Pavilion g7-2240us Notebook PC
Serial Number: [Personal Information Removed]
Product Number: C2M31UA
I Hope sumbody can help. I would hate to go back to Windows 8
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Hi:
Use the W7 x64 drivers and software from the g6t-2000...the USB3 driver is under the chipset driver section.
DO NOT USE ANY BIOS OR FIRMWARE FILES FROM THIS MODEL
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5278...

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Hi @mzdymond01
Thank You for the inquiry, I will do my best to assist you!
I understand you received this notebook at Christmas and image quality of the WebCam is poor.
Have you done all your Windows updates?
Have you tried Using automated troubleshooting (Windows 8)?
Have you ran the HP Support Assistant to assist with HP updates?
Here is a link to Webcam Troubleshooting (Windows 8) that will guide you through some steps.
If the issue should remain I suggest contacting HP support for further assistance. As this is a new product you want to ensure everything is performing as it should.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Best of Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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I have a Hp pavillion 15 notebook
Product number- E6B61EA#ABU
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Problem: hp pavillion dv9502au notebook pc broadcom wireless adpater not shown in device manager
System Type
hp pavillion dv9502au notebook pc
Windows editon
Windows 7 Ultimate
System
Processor       AMD Turion(tm) 64 X2 Moblie Technology TL-56 1.80GHz
Installed Memory   1.00 GB (895 MB usable)
System type              32-bit Operating System
Wirless TECH
Broadcom Wireless
Problem
1. I have a switch at front left of laptop which can be slided to switch on Wireless Connections
2. IT turns red when switched off and blue when switched on as normal
3. But only thing that turns up is Bluetooth connection and no broadcom wireless connection
4. No adapter is shown in the devmgmt.msc( device manager)
5. I tried installing broadcom drivers to reslove the problem, and restarted many times for install.
6. I tried the "reset thing" after removing the battery that experts said about.
7. I was atlast forced to use Wired conneciton using ethernet( i hate it because, i can't be mobile around the house)
8. Please Help
Windows 7 Ultimate
System
Processor       AMD Turion(tm) 64 X2 Moblie Technology TL-56 1.80GHz
Installed Memory   1.00 GB (895 MB usable)
System type       32-bit Operating System
Wirless TECH
Broadcom Wireless
Problem
1. I have a switch at front left of laptop which can be slided to switch on Wireless Connections
2. IT turns red when switched off and blue when switched on as normal
3. But only thing that turns up is Bluetooth connection and no broadcom wireless connection
4. No adapter is shown in the devmgmt.msc( device manager) (network adpaters shown are
                                     NVIDIA geforce adapter, bluetooth adpaters)
5. I tried installing many broadcom drivers to reslove the problem, and restarted many times for install.
6. I tried the "reset thing" after removing the battery that experts said about.
7. I was atlast forced to use Wired conneciton using ethernet( i hate it because, i can't be mobile around the house)
Please help

Your wireless adapter is defective.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

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My pavillion g6 notebook fan is not working how do i fix it?
i found out a few days ago when i was not hearing the sound my fan usually does because its really loud
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Hey FlowZ,
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3. Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system
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THX

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Hello @xtalahh ,
Welcome to the HP Forums!
I understand your touch screen has stopped working since updating to Windows 8.1.
Make sure your operating system is up to date:
Press Windows Key + C.
Click Settings.
Click Change PC settings.
Click Update and recovery.
Click the Check now button.
If updates are available click View details.
Check the updates to install and click Install.
After doing this check Device Manager for the touch screen:
Press Windows Key + X.
Click Device Manager.
Click View.
Click Show hidden devices.
Expand Human Interface Devices.
Look for the HID-compliant touch screen.
If it's not there click Action and select Scan for hardware changes.
If it is there right click on it and select Update driver software...
Click Search automatically for updated driver software. This will automatically search for and install updated drivers, or tell you they are already up to date.
Re-add the touch screen:
Press Windows Key + C.
Click Search.
Type Tablet PC Settings.
Click Tablet PC Settings in the list of results.
Click Setup...
A white screen will appear. Touch the screen to recognize it. Pressing Enter will let you change screens if you have more than one display set up. If it does not recognize your touch press ESC to close the screen.
If your touch is recognized it will confirm the hardware is functional.
Let me know if any of this helps.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

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Hi,
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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This question was solved.
View Solution.

Thank you for your quick response.
None of the offerred solutions work, please see screen captures.
First Screen Capture: Computer does not recognize that a TouchScreen is an active device. [This indicates a driver is damaged and/or missing]
Second Screen Capture: There are no Tablet PC Settings available. [This confirms that the driver is missing]
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Fcopenaloza wrote:
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hi,
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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