HP Phoenix Envy 810-160 / Bad motherboard (out of warranty) / What are my options?

Tech support just told me that my motherboard is bad... wants to charge me $299 for fixing that where he will charge me upfront, send a box and ship it to them for repair (all costs included).. he was very anxious to get my money.. so I had to step back..
What are my best options... I live in Atlanta, Georgia area..
Thanks in advance.

Hi,
Double check your warranty status as your PC has only been on the market for 12.5 months.
Check your warranty status here.
If you purchased your PC with a credit card as many do, then check with your credit card company and see if your PC is covered by an electronics extension warranty.
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My Macbook Pro screen has failed. [2007] part of the bad group of screens. What are my options here?

Hello,
Would appreciate any suggestions regarding replacement of my Macbook Pro 4.1 screen.
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When I ran the console app pmset, I got something like this:
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12-06-29 9:11:06 AM EDT
Assertion status system-wide:
   PreventUserIdleDisplaySleep             0
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Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
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I can't remember my admin password for one of my iMacs. I'm locked out! What are my options?

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My hard drive went out one of my Macs and I am trying to install logic studio on another Mac but the serial number is invalid. What are my options?

My hard drive went out one of my Macs and I am trying to install logic studio on another Mac but the serial number is invalid. What are my options?

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or...
You bought the LP9 upgrade version.... which requires the LP8 full serial as well.
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Optical drive on iMac at work, barely one year old, won't read CD's....disc utilities shows disc unavailable! Rarely used and out of warranty, what a rip off!! I have been on MACS since the 80's and things are getting more and more difficult

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It depends on what you mean by "barely one year old". If the iMac is only a couple of days out of warranty, Apple's been known to make exceptions and extend the warranty, though it's by no means guaranteed. If it's several days or more out of warranty, then Apple will fix it, if it's a hardware problem, but the repair won't be free. This is no different now then it would have been with a Mac purchased back in the 80s.
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What are your options when you run out of hard drive space?

What are your options when you run out of hard drive space?

I 110% agree, it is a disaster but it saves your mac until you recieve an external HD.
Csound1 wrote:
XcodeDeveloper wrote:
I know but he just wanted options so I gave him one that helped me. If he filled up his HD a Gigabyte is sometimes a small miracle, exaggeration on small .
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Read this:

Upgrade to Gigabyte GTX760 on Envy 810-160

I would like to install the following: Gigabyte GTX760 GDDR5-4GB 2xDVI/HDMI/DP OC Graphics Card on the following system - HP ENVY Phoenix 810-160
Product# F3D90AA#ABA
Motherboard MS-7826(Kaili)
Processor i7 4770 3.9 Ghz Turbo
Is this possible?
Thanks for your help.
Mike
This question was solved.
View Solution.

Hi Mike,
Review this posted aticle. Do some measuring as the graphics card that you referenced is 11.6" long. You might need to choose a different NVIDIA 760.
I don't foresee an issue. Your PC has a 600 watt power supply. Check to make sure that the PSU in your PC has an 8 pin PCI-E power connector and a 6 pin PCI-E power connector.
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HP Phoenix Envy 810-209 Black Screen Video Card Fail

So about a month ago I purchased this computer mentioned in the title. A week after purchasing it, I had a problem in which while 10 minutes into playing a game my computer screen would go black and kick into power saving mode, the audio from the game would still back available for a short period then would just start to buzz. I did a clean reboot of my computer and reinstalled everything. Again, after another few weeks the exact same problem would occurr. After doing some research I realized that this computer may infact be designed to fail. This PC comes with an Nvidia GeForce 760 video card which requires a minimum 500w power supply to use; however, the PC only comes with a 460 w power supply. Meaning this PC is designed to fail if I'm not mistaken. If anyone has had a similar issue and found a software work around that would be fantastic!
Although, I am under the impression I purchased a doomed PC from the get go.

HP has its video cards made to work with the power supply unit (PSU) installed. Therefore, this should not be a problem. They are not the same as the same series retail card.
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My hard drive is about maxed out, what are my options

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Go to Solution.

call support and choose other for warranty, tell tehm what happened and see what they do
if not over a year old it should be taken care of
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...the only concern is that when it tested the RAM the screen went fuzzy for awhile and then came back- not sure if that is normal.
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HP Phoenix Envy 810-160 / Bad motherboard (out of warranty) / What are my options?

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