HP photo B210a not printing black ink with a new cartridge installed

The color cartridges print when I clean the heads, etc. but the black cartridge will not print.  It did fine, it ran out of ink, so, I replaced the cartridge with new ink, the same HP ink I always use.  I thought it was the cartridge, do, I bought another one, and it too did not print. After several times cleaning, aligning, removing and reinserting, to no avail did it print black.  What gives?  What do I need to do to correct this situation. It is an HP all-in-one inkjet printer, B210a.  It is only 1.5 years old and not used that much. 
Thanks,
Bonnie

What can i do to get this new cartridge to work.  Very frustrating
Dan Page
Hawaii

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    Please click the Thumbs up icon below to thank me for responding.
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    IMPORTANT:   Please include your country/region in your next post. Thanks.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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