HP Photo Creations error code DDC0019

Hi,
I cannot start HP Photo Creations. I have downloaded it and installed it but everytime I try to start it I get error code DDC0019, also it says that I should check my internet connection. I have already tried to reinstall the program but that did not solve it.
Please help...

Hi Goliat.
This does sound like an Internet connection problem. Our customer support team can help. Please contact them here: www.hp.com/go/supportform
Be sure to tell them your operating system (for example, Windows 8.1 or Mac OS 10.10). They can help you figure that out if you don't know.
Thank you,
RocketLife
RocketLife, developer of HP Photo Creations
» Visit the HP Photo Creations Facebook page — news, tips, and inspiration
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» Contact Customer Support — get answers from the experts

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