HP Photosmart 2570 series fax (via HP Scan Pro) gone

With the latest Tiger update (Mac OS X 10.4.11 (8S165)) I now do not have the scanning function of my HP Photosmart 2575 alive. I have HP Scan Pro.app version 6.1.4 (13.5.05). The printer is serial number MY62E120B904DY. If I try to start HP Scan Pro it will crash, and if I try to send a scan by pressing on the printer's buttons to any of my two Tiger machines, HP Scan Pro will start and also crash.
The http server on the printer only gives me previews, then hangs.
Is there any fix, workaround or update for this problem?
For Leopard this printer is completely dead.

I downloaded from [1] the "HP Photosmart Full Feature Software and Drivers - Mac OS X v10.3.9, v10.4 and v10.5" version 9.7 of 10.2007 and it worked! Fax fixed! Thanks you!
[1] http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=219&lc=en&dlc=en&cc=us&lang=e n&product=441240

Similar Messages

  • Printing problem for Photosmart 2570 series

    trying to print off wedding invitations and I've tried  to find the right paper size I cant find it, on the box it says to use  5.5" wide x 8.5" high. I really need help cause it coming out cockid or pulled over too far.

    Hi, you can create a custom size in the 2570 Printing Preferences > Paper/Quality.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • E-fax will not accept my registration and i am connected to the network. HP Photosmart 7510 series

    HP Photosmart 7510 series
    Windows 7 64-bit

    Hello,
    The first thing I would do is follow step six in this document to set a static IP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&cc=us&dlc=en&lc=en&product=4023246&tmp...
    When it askes for DNS information, enter in Google's DNS. Preferred DNS = 8.8.8.8 Alt DNS = 8.8.4.4
    If that does not help, if you could provide me with the following information it would help me out. First, who is your ISP( Internet Service Provider, i.e. Comcast, AT&T, Verizon, ect.)? Second, who is the maker of your router? Lastly, what is the model number and firmware version of your router?
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • HP Photosmart D5100 series lack of a vital feature in Lion 10.7 OsX

    I had no problem under OsX 10.6 and no problem on Windows7.
    With new Lion 10.7, it was automatically downloaded the HP driver for "Photosmart D5100 series". My printer is D5160 and it has direct print to CD/DVD feature.
    In the new settings it is missing the capability to select "CD'DVD tray" or "print to CD/DVD" as it was in the past.
    I use the same "Disc Cover" software to print onto DVD's.
    Is this feture so well hidden than a user like me is so dumb not being able to find it or the HP software guys just missed it? 

    Hi Justin,
    I tried your suggestion and it didn't work.  The scanning function continues to operate with a mind of its own and the prompt window you mentioned didn't pop up.  I unchecked the "combine into a single PDF" box and once the first page was scanned and before I could get up out of my chair to change the document on the flatbed, it began to scan again and created a second file identical to the first one.  
    I even changed the color correction setting to "manual" hoping it would ask if I wanted to make changes and hoping it would give me time to change out the documents, but a window popped up where the scan image was and displayed a message saying the color correction was being done automatically.
    The only way I could successfully scan a multi page PDF document into the same file was to stand at the scanner and as quickly as possible change out the pages before it started to scan again.  
    Something must be wrong with the software drivers of the HP Photosmart 4580 that have been loaded into Lion.

  • HP Photosmart B110 series wont print over wifi after OSX 10.8 upgrade

    My HP Photosmart B110 series worked fine with OSX ML, after move to 10.8 - nothing.  Software update installed an HP update, found the printer which it marked IDLE, then when you testprint/print, is says........Printer can't be found!?!  Have removed the printer in sys pref........then added new printer......no problem, shows available, idle.  When you try and print nada.  Works using the USB cable.
    Any ideas?  Thanks.

    Hi,
    Try rebooting your router by unplugging its power for 30 seconds.
    Once the router is up make sure to reboot the printer as well.
    If you still cannot print after those steps you may try resetting the printing system:
    *Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.
    Click the Apple menu, and then click System Preferences .
    Select Print & Scan.
    Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system .
    Click OK to confirm the reset.
    Type your user Name and Password .
    Click OK . The printing system resets.
    Now click the Plus sign, select the printer and try printing again.
    As the issue only appear over the network please let me know your router brand and model if the issue persists after completing the steps above.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • I have mac os 10.7.4 update for hp photosmart c4100 series printer (printer needs a driver), where do I find a driver?

    I have mac os 10.7.4 update for hp photosmart c4100 series printer (printer needs a driver), where do I find a driver?

    The last driver that Canon released for the iP6600D was v10.51 for OS X 10.7. You could try downloading and installing this driver via this link.
    Note that the driver may not be digitally signed so Gatekeeper will block its installation. To get past Gatekeeper, you can right-click on the installer and select Open from the pop-up menu that appears. You will then be given the option to install the driver.

  • Printing from My Apple i-pad wireless to my HP Photosmart Plus Series 209B

    Unable to print from my Apple i-pad using a wireless Photosmart Plus series - 209B. Says no printer available and finding no where to change that.

    Hello 518,
    Welcome to the HP Support Forums!
    It would appear that the HP Photosmart Plus 209B is not compatible with AirPrint. Without AirPrint you can only print via an App.
    I suggest the ePrint App. Getting Started with HP ePrint Mobile Apps<---
    Cheers,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • How to print information from my Apple I pad to my HP Photosmart D110 series printer

    How to print information from my Apple I Pad to my HP Photosmart D110 series printer ?

    Hello 518,
    Welcome to the HP Support Forums!
    It would appear that the HP Photosmart Plus 209B is not compatible with AirPrint. Without AirPrint you can only print via an App.
    I suggest the ePrint App. Getting Started with HP ePrint Mobile Apps<---
    Cheers,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Faxing via my HP4315

    I am trying to fax via my HP4315. I can scan and print with no problem. When I go into the preferences and make my way to the HP Utility, I can connect and test the fax fine from the MBP to the 4315. When I open a PDF in Pages and try to fax by changing to "fax PDF", it says there is no fax to be found.
    The 4315 is an all-in-one.

    Parkey Thompson wrote:
    I am trying to fax via my HP4315. I can scan and print with no problem. When I go into the preferences and make my way to the HP Utility, I can connect and test the fax fine from the MBP to the 4315. When I open a PDF in Pages and try to fax by changing to "fax PDF", it says there is no fax to be found.
    The 4315 is an all-in-one.
    This is an Officejet, right? Have you tried adding the HP printer again, this time using the HP fax driver? Sometimes for the AIOs it's necessary to add the "printer" twice.
    http://discussions.apple.com/thread.jspa?messageID=10082611&#10082611
    Hope this helps.

  • Hp Photosmart 6510 scanner wont let me scan to computer

    My Hp Photosmart 6510 scanner wont let me scan to my computer, when I try to scan the printer screen pops up a message saying " make sure the printer software is installed on your computer. and that "scan to computer" is enabled via the printer software" my problem is that idk where to get the software at all and how to set it up can someone please help?

    http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&dlc=en&product=5058336
    click software & driver downloads and select your OS

  • Druckertreiber für die HP Photosmart 8000 Serie (unter Mavericks)

    Hallo,
    ich suche einen Druckertreiber für die HP Photosmart 8000 Serie für Mavericks.
    Während der Installation wird kein Treiber im Netz gefunden und es erscheint folgende Fehlermeldung:
    "Die Software kann nicht installiert werden, da sie derzeit auf dem Softwareaktualisierungsserver nicht verfügbar ist."
    HP verweist nur auf Apple. Eine Suche nach einem Treiber war bislang nicht erfolgreich.
    Hat jemand eine gute Idee? Das wäre nett!
    Besten Dank im voraus!

    install this:
    http://support.apple.com/kb/dl907
    Then try to add in Print & Scan preferences.
    If it doesn't work, try Reset Printing System, and then Add again
    http://support.apple.com/kb/PH14141

  • HP Photosmart D110 Series getting error message when connecting to web services

    Hello guys!
    Hope someone can help. We have a HP Photosmart D110 series that is a couple years old. I am trying to get it connected to the web services feature for my wife. When we first got the printer it connected with no problems. When I go and click on enable web services it tells me cannot connect to server. Same error message happens when I try to do a product update. I tried to change manual preferred to 8. 8. 8. 8. and manual alternate to 8. 8. 4. 4. with no luck. 
    Any help would be greatly appreciated!
    Thanks!!!
    Daniel

    Hi Daniel, is there a chance that something has change in the intervening time in your home network e.g. a new router? This link contains a list of suggested troubleshooting steps to take if you're experiencing connectivity issues with HP Cloud Services. Try working down through them to isolate and correct the problem that is preventing you getting the D110 to connect to ePrint http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/ePrint-Apps-Connecti...
    Post back with how you get on.
    Best.
    If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
    If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
    I am an HP employee.

  • HT3669 Can't scan from my HP Office Jet 6700 (Fax) to my MacBook Pro

    Hi there, I can't scan from my HP Office Jet 6700 (Fax) to my MacBook Pro. I've tried all of the tips I've found online but when I try to 'Enable Scan to Computer' it says that there is a communication error. Anyone got any tips for me?

    Hi,
    Both printer and computer seem to be on same network.
    Please download and run the following utility to troubleshoot on the issue.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&jumpid=reg_r1002_usen_c-0...
    Also download and install the firmware update from the link below.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-89897-4&cc=us&dlc=en&lc=en&...
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

  • HP Color LaserJet Pro MFP M177 Series Fax sends but won't receive faxes

    I can send faxes using HP Color LaserJet Pro MFP M177 Series Fax but I cannot receive them. I have faxed test pages and the setup is correct. Any suggestions?

    Hello DBrad8,
    Welcome to the HP Forums!
    I understand you're unable to receive a fax using the Laserjet MFP M177. I will do my best to assist you! First, I need to find out what type of added features do you have on your fax line? Please post these information on this thread.
    Do you have an answer machine on this line? If so, how many rings to answer is this set to?
    Do you have an Internet Service on this line?
    Please follow this entire HP document on Cannot Send or Receive Faxes. Run a fax test page and let me know if everything passed or if anything failed. I will be looking forward to hearing from you. Have a great day!
    I worked on behalf of HP.

  • HT3669 What does this mean?  Can't install the software for the HP Photosmart A510 series because it is not currently available from the Software Update server."  My Imac finds the printer b ut when I go to install it, I get this error.  Please help.

    Can't install the software for the HP Photosmart A510 series because it is not currently available from the Software Update server.

    That means you go here:
    http://support.apple.com/kb/DL907?viewlocale=en_US&locale=en_US
    to get the latest HP drivers.

Maybe you are looking for

  • Windows 7 Performance vs Windows XP

    I have to come to the conclusion that Windows 7 takes up a lot of memory even with an updated processor.  I have a Satellite L455D-S5976 laptop with an AMD Turion x64 2.1mHz dual core, 4gb ram, 250gb HDD.  I was running Passmark which is a benchmark

  • My iPod touch 5th gen isn't letting me play most of my music

    My iPod touch 5th gen isn't letting me play most of my music. If I try to play a song it will just skip it and then if I go back to try again it will be greyed out. I can play all my music on iTunes on my computer but only about 10% on my iPod, and t

  • Convert SWF to AVI, DV, or MPEG2...

    Hi, I need to save or export my FLA file info a video-friendly format (DV, AVI, MPEG2...). I prefer to do so on mac but if I need to use PC, that's cool too. Any ideas are greatly appreciated. Thanks Todd Lauer

  • Wepage not displaying content

    I am using a math homework website, Webassign.net, and certain features that were displaying normally a few days ago are suddenly not displaying now, and a link to the textbook is not displaying the content either. My plug-ins are all updated, I chec

  • Aiff or .AC3 on DVD disc?

    Hi, I am finishing my band's DVD and I have the final mix in 2 formats. 1 is stereo aiff and the other is a 5.1 .ac3. My question is, is there any advantage to me converting my stereo file to a 2.0 channel .ac3? Will it play back better in more playe